Wednesday 11 May 2016 Issue 3305

I n c o r p o r a t i n g Ta b s o n Tr a v e l

9 Pages This IssueNews........................................ p1-4, p8Fiji Airways ...................................... p5Air New Zealand famil .................... p6Hawaiian Airlines ............................ p7helloworld ........................................ p9

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INTRODUCING

THE LANDOAfrica Overland, reimagined

Dreamliner On BUEAir New Zealand will launch its Dreamliner on flights between Auck-land and Buenos Aires from Oct, and will also step up frequency over summer, following strong demand for the route.The 787-9 will launch on BUE from 30 Oct, and the carrier will move to four-weekly flights from 12 Dec-27 Feb, NZ boss Christopher Luxon announced at TRENZ today, adding that the new route has been perform-ing ‘very well’.“Forward bookings originating from both New Zealand and Australia, and Argentina, are looking very posi-tive and the additional peak season service will give customers more flexibility,” says chief sales and com-mercial officer Cam Wallace, who says the 12-hour flight time is well suited to the Dreamliner.NZ last night launched a 787 on the AKL-HNL route, for more informa-tion and photos see p6.

New NZ China Route?Speculation is mounting this week that Air New Zealand may be about to announce a new route in China. The Centre for Aviation first specu-lated last month that NZ could be eyeing up Chengdu as a new destina-tion, and regional manager for Asia Scott Carr was questioned by the NZ Herald in China on the theory. While he wouldn’t confirm or deny, Carr said there may be ‘some news coming in the next couple of days about that’. Carr also said NZ has been assessing other cities including Chongqing, Wuhan, Wenzhou and Shenzhen.

Fiji Airways is launching a new incentive for Kiwi agents as it looks to further position Nadi as a hub for onward travel to destina-tions in Asia and the USA.The carrier has noted an increasing number of Kiwis travelling onwards from Nadi, particularly to Hong Kong and Los Angeles, says regional general manager for New Zealand Mohan Chandra.“The numbers are growing daily, they’re helped by us keeping fares competitive, and we offer some ex-cellent connections,” he says.With 13 flights out of Auckland a week over the peak, as well as t h re e f rom Ch r i stchu rch a nd two from Wellington, FJ can of-fer good connections to Los An-geles, Honolulu, Hong Kong and

now Singapore, says Chandra. As of 16 Jun, FJ will also launch its new flights to San Francisco, and Chandra says SFO offers a ‘perfect connection’ from New Zealand in both directions, especially for South Islanders on its Christchurch flight.With Nadi Airport recently being refurbished it’s now a much more attractive proposition for a layover, adds Chandra—and there’s new facilities nearby too, such as the Es-sence of Fiji Rejuvenation Centre, which offers a spa and transit centre.

. . . IncentiveWith the trade accounting for some 70% of FJ’s bookings out of New Zealand, Chandra has acknowledged the importance of Kiwi agents too in driving business via Nadi.In response, the carrier will this weekend launch a new Beyond The Islands incentive which will reward retail agents who book their clients to San Francisco, Los Angeles, Ho-nolulu, Hong Kong or Singapore via Nadi with FJ.For every 15 adult or child tickets sold to the destinations, agents will receive their own trip for two to San Francisco, Los Angeles, Honolulu, Hong Kong, Singapore or Nadi .The incentive will be open for sales 15 May-30 Jun, for departures through to 31 Dec. It’s only open to retail agents, and travel must be taken by 31 May 2017.

FJ: Sell Beyond The Islands And Win

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News & Product

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Round Tyre To Square?Aviation experts have been left scratching their heads after a British Airways flight touched down at Lon-don’s Heathrow Airport with a square tyre. Reports says pilots received a ‘tyre pressure indication’ shortly after departing Hong Kong, however, they decided to continue to London, where they landed safely and made it to the gate without assistance. However, engineers have said what happened is ‘a bit mysterious’, with one saying he hadn’t seen anything like it before. It’s likely the tyre transformed into a square shape due to way the weight of the airplane is distributed, reports say.

SQ’s A350 To AmsterdamAmsterdam has become the first long-haul destination to receive the Singapore Airlines A350-900, with flight SQ324 from Singapore arriving in this morning. SQ took delivery of its first A350-900 in Mar and now has two in its fleet, with another 65 on firm order.

CHC, DUD Capacity UpAir New Zealand will operate extra flights between Christchurch and Dunedin on 13 May, 15 May and 22 May, due to what it says is strong demand. The carrier will operate a CHC-DUD flight 13 May and return DUD-CHC flight 15 May (presumably for fans keen to see the Highlanders play the Crusaders in Dunedin on 13 May); and a DUD-CHC flight on 22 May.

Emirates has posted its highest ever profit for the 2015-16 financial year, helped by lower fuel prices.The Emirates Group announced its 28th consecutive year of profit in the year to 31 Mar 2016, with a re-cord AED8.2 billion (up 50% year on year) and says it’s in a strong position despite ‘global and operational chal-lenges’.Emirates’ airline business posted a re-cord AED7.1 billion profit, up 56% on last year’s results, and a profit margin of 8.4%, the strongest since 2010-11. Revenue fell 4% to AED85 billion due to ‘significant currency devaluations against the USD and fare adjustments following the reduction in fuel prices’. Total operating costs decreased 8% and the airline’s fuel bill fell 31%.Over the year, EK carried a record 51.9 million passengers (up 8%), but a 13% capacity increase saw load fac-tors fall to 76.5% (from 79.6%).

. . . ChallengesEK head Sheikh Ahmed bin Saeed Al Maktoum says the group delivered re-cord profits and solid business results against an unfavourable currency situation, uncertain global economic environment and ongoing socio-polit-ical instability in many regions.He credited investing in new aircraft, equipment, facilities, technologies and staff as enabling the group to ‘react with agility to the new challenges and opportunities that every year brings’. EK received 29 new aircraft over the 12 months and at the same time phased nine out, taking the average fleet age to 74 months (around half the industry average of 140 months).Al Maktoum says there are more challenges to come but the group will continue to evolve and grow profitably. “Looking at the year ahead, we expect that the low oil prices will continue to be a double-edged sword—a boon for our operating costs, but a bane for global business and consumer confidence,” he says. “The strong USD against major currencies will remain

Emirates’ Record Profit; Revenue Down

NZ’s 75 Years Exhibit Moves To CHCAir New Zealand’s exhibition celebrating its 75th anniversary will move to the Canterbury Museum in Christchurch in Sep. More than 650,000 people have visited the Air New Zealand 75 Years: Our Nation. The World. Connected exhibition in Wellington at Te Papa Museum and Auckland at the War Me-morial Museum. At its new home in Canterbury, visitors will experience interactive elements, behind the scenes operational insights to the airline, favourites such as the virtual reality future cabin, historical collections as well as a display of uniforms through the decades and dress ups for chil-dren. The exhibition will close in Auckland on 22 May, and is scheduled to run at the Canterbury Museum from 23 Sep-26 Mar.

a challenge, as will the looming threat of protectionism in some countries. However, we enter the new financial year with confidence, backed by a ro-bust balance sheet, solid track record, diverse global portfolio, and interna-tional talent pool.”

be rolled out over the coming months.”The local tourism industry has seen a surge in invest-ment, with several new prod-uct openings and re-openings scheduled, such as the open-ing of the Iririki Island Resort & Spa last week; re-opening of the Holiday Inn in com-ing weeks; and a new Ramada property, Akiriki Resort, sched-uled to open in 2017.These will be complemented by a new ‘Discover What Mat-ters’ marketing campaign.For trade updates on Vanuatu see vanuatuspecialists.com

. . . VA ServicesVirgin Australia is scheduled to re-sume Vanuatu services from 23 May, when the airline will operate on the Brisbane-Port Vila route three times a week. A fourth weekly Sun flight will be added from 19 Jun.Airlines including Air Vanuatu and Fiji Airways have continued operating flights to Vanuatu while the runway is-sues were being resolved. However, Air New Zealand has said it won’t restart flights until it is satisfied there is a long-term runway solution.

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News & Product

D i s c o v e r

Tourists OverboardMore than 40 tourists, including Kiwis, had to jump from a burning wooden cruise ship in Vietnam over the weekend. Reports say the Aphro-dite ship was docked in Ha Long Bay when it caught fire and many of those onboard had to jump into the water. The cause is being investigated.

The first phase of the rehabilitation of Vanu-atu’s Bauerfield Air-port is officially done with the completion of repairs to the airport’s runway, and the Vanu-atu Tourism Office is hailing the milestone as a turning point for the destination.The Minister for Infra-structure and Public Utility Jotham Napat has now appointed an air-port taskforce to finalise negotiations with the World Bank loan for the second phase of repairs to commence, says the VTO. The next phase of the rehabilitation will see the airport meet code E speci-

Vanuatu Milestone A Turning Point

fications which will allow it to cater for long-haul flights from wide bodied aircrafts.“This is such an important moment for Vanuatu’s tourism industry and we are looking at the completion of this first phase as a launching point for the next exciting stage of tourism for our country,” she says. “Vanuatu is stronger than ever and together with industry partners and the Vanuatu Tourism Office, we are thrilled to have a number of new destination product developments and an exciting inte-grated marketing campaign ready to

Indo Alcohol PoisoningThe Ministry of Foreign Affairs and Trade is reminding Kiwis of the dangers of drinking certain alcoholic drinks in Indonesia. Trav-ellers have gone blind or died after drinking local spirits like Arak (a rice-based spirit), and spirit-based drinks/cocktails, that had been con-taminated by chemicals, particu-larly methanol.Travellers to Bali, Lombok and other parts of Southeast Asia need to be cautious about consuming alcoholic beverages, particularly cocktails and drinks made with spirits that may have been adulterated with harmful substances, says MFAT. Labelling on bottles may not be accurate and substitution of contents can occur.Symptoms of methanol poisoning can include fatigue, headaches and nausea, and are associated with increasing vision problems such as heightened sensitivity to light and blurred or reduced vision. If travel-lers suspect they have been affected they should seek immediate medical attention.

Fri 15 May 15 P3Wed 11 May 16 p4

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Malaysia Airlines has announced a complete revamp of its economy class meals, with larger portions and better overall presentation, as part of a ‘concerted effort’ to improve customer service. The carrier says it has invested 20% more into the cost of creating its menu, with ‘heartier’ three-course meals on both short-haul and long-haul flights.The new menus will include an overall improvement in ingredi-ents, protein size will be more than doubled and there will be bigger portions. Hot meals will also be introduced on short haul flights, tailored to specific routes, and more Malaysian dishes will be served. “Malaysia Airlines is going through a period of rapid transformation as we rebuild from the inside out to become one of the very best airlines in the world, focussed on provid-ing the best customer experience,” says chief commercial officer Paul Simmons. “The economy class meal improvement is just one of the many initiatives introduced as we invite passengers to see us in a whole new light as we prepare to roll out addi-tional and exciting new offerings in the coming months.”

The new meal service began in early May and will be served to passen-gers on all outbound flights from Kuala Lumpur.

Vietnam Super SaleG O h a s V i e t n a m p a c k a g e s incorporating Air New Zealand’s Vietnam Super Sale fares. Four nights Saigon and NZ flights ex Auckland, Wellington or Christchurch is from $999pp t/s; with upgrades to four-star accommodation available from an additional $200pp, or to five-star from $400pp. The outbound flight is via Hong Kong, whilst the return flight is on the new direct service ex Saigon to Auckland, adds GO. The of-fers are valid for sales to 23 May and travel 30 May-11 Jun.

MH Revamps Meals As Part Of Overhaul

GBR Coral DyingAustralian scientists have reportedly said that only 7% of the Great Barrier Reef—which attracts around AUD5 billion in tourism every year—has been untouched by mass bleaching that is likely to destroy half of the northern coral. “We’ve never seen anything like this scale of bleaching before. In the northern Great Barrier Reef, it’s like 10 cyclones have come ashore all at once. . . Our estimate is that close to 50% of the coral is al-ready dead or dying,” professor Terry Hughes was reported as saying. Mildly bleached corals can recover if the temperature drops, otherwise it may die. Scientists believe climate change is the underlying driver of bleaching, whilst the strongest El Nino in nearly 20 years has also con-tributed to this.

New Aloft In JakartaStarwood Hotels & Resorts has announced the signing of Aloft Ja-karta Simatupang, slated to open 01 Jan 2020. Designed with today’s ‘savvy global traveller’ in mind, the hotel will feature 180 loft-inspired guestrooms and suites; three dining and social spaces, including an all-day dining restaurant, rooftop bar and a grab & go bar; 700 square metres of meeting spaces; as well as a pool and gym.

There’s A Shirt For ThatSometimes the best ideas are the simplest ones—like this t-shirt, which is printed with 40 different icons recognisable across the world and intended to overcome any lan-guage barrier while travelling.The t-shirt was designed by some men who drew icons on a piece of paper to ask for help when their motorbike broke down in Vietnam.. The idea is that travellers can com-municate anywhere in the world by pointing to the icons on the shirt, which include symbols for trains, buses, hospitals, airports, Wi-Fi and beer. See iconspeak.world

HX Self Bag DropHong Kong Airlines is launching a self-bag drop service for passengers departing Hong Kong International Airport. Six machines will be in-stalled at HX counters and ground staff will assist passengers with the service. During a two-week trial run, only passengers with one checked bag will be able to use the service—and they’ll receive a thank you gift.

Chengdu, CongqingWorld Aviation Systems advises agents that Sichuan Airlines has released fares ex New Zealand to Chengdu and Chongqing, via Australia, from $1030 return. Connections exist via SYD to CKG in both directions from Jul; whilst Chengdu via MEL requires a stop in MEL on the return. All fares are in the GDS and ticketing is through BSP, it adds. The fares are available for sales to 31 Dec and travel to 24 Jun, 10 Jul-14 Sep and 30 Sep-15 Nov.

Lastly, this promo is for retail agents only, sorry wholesalers and consolidators, maybe next time.

How it Works:♦ Tickets must be issued on FJ paper (260 stock) and using FJ flights to San Francisco, Los Angeles, Honolulu, Hong

Kong or Singapore. ♦ Sales from 15 May—30 June. Departures from 15 May 2016—31 December 2016. ♦ Excluded: Groups, Infants & Tats fares.♦ Register NOW by e-mailing michelle.weir@fijiairways.com and enter Beyond the Islands in the Subject field.

You will then be sent a form, fill this in once you have ticketed 15 tickets and we will send you a voucher for two free tickets to the destination of your choice. You can register at any time, but all forms must be completed by 5pm, 30 June 2016.

♦ Pooled tickets as an office or group of consultants within an office is allowed (but not over multiple  offices). No limit to the number you can win!  Tickets issued via your wholesaler are allowed.

Eligibility/Redemption of your Free Tickets:♦ You must travel prior to 31 May 2017.♦ Half of all tickets earned must be used by frontline travel consultants or Managers.  i.e if you are taking a spouse/

partner/child they must travel with you on all flights.♦ We will send you a voucher for the  free tickets to the destination of your choice upon receiving your form.♦ Fiji Airways will pay for the taxes♦ Your free tickets can be ex AKL/WLG/CHC  on FJ services only♦ Travel will be subject to availability, plus there will be a few blackouts

over School Holidays and Easter etc.

It’s so simple! No draws!Everyone can win!

Beyond the islands

The Best Agents’

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Book and Ticket 15 return adult or child tickets on Fiji Airways network beyond Fiji — and win a trip for two to: ♦ Los Angeles ♦ Honolulu ♦ San Francisco ♦ Hong Kong ♦ Singapore ♦ Nadi

Fri 15 May 15 P3Wed 11 May 16 p6

News & Product

Book your clients today

Your clients will arrive relaxed thanks to exceptional levels of comfort on board the Dreamliner 787-9 now fl ying non-stop to Honolulu. Plus, they can make the most of all that Hawaii’s shopping has to offer, with two 23kg checke d bags with The Works.

Arrive relaxed in Honolulu

Honolulu last night became the latest Air New Zealand route to be operated by a 787-9 aircraft—and a trade delegation was onboard for the eight-hour flight to the rain-bow state.It is also the first time NZ has oper-ated the aircraft on one of its five North American routes on a sched-uled and exclusive basis.The carrier has just moved to a 2x 23kg checked bag limit to Honolulu and NZ’s chief sales and commercial

officer Cam Wallace says adding the 787 to the AKL-HNL route enables the carrier ‘to offer a superior in-flight experience for customers trav-elling on the route’.NZ announced earlier this year that it was increasing the number of services to Honolulu to four times weekly. That frequency increase combined with the larger 787-9 aircraft represents an alomost 20% capacity increase on the route. In addition the carrier moved to a

NZ’s 787 Now Flying To Hawaii

1 Annabelle White relaxes in style on last night’s HNL ‘inaugural’. All of Air New Zealand’s 787-9 flights will now offer its business premier product. 2 helloworld’s Stacey Nancarrow and Mandy Veale from You Travel sporting a very Hawaiian look on arrival at Honolulu Airport earlier today. 3 HoT pair Kate Murchison and Tim Allen are taking in the lush surroundings pre-departure. 4 Pictured toasting Air NZ’s inaugural 787-9 flight to Honolulu last night, in the Auckland Koru lounge is helloworld’s Karen McMahon, Mandy Veale from You Travel and Flight Centre’s Jodie Burnard. 5 Celebrity chef Annabelle White and Hawaii Tourism’s Darragh Walshe are all ready for the first 787-9 HNL flight.

‘more desirable’ 1955 departure time ex AKL, arriving HNL 0730.

. . . In-Flight OfferingAs well as fuel consumption efficien-cies and increased humidity in the cabin, the switch to an all 787-9 on HNL sees the introduction of NZ’s lie-flat business premier product, and its premium economy product will re-place the works deluxe offering on the Seats to Suit route. NZ’s HNL services will also feature the Skycouch product.

1

2 3 4 5

Two’s company

Travelling as a couple or with a companion?

Hawaiian Airlines Airbus A330-200 aircraft are fitted with a 2-4-2

Unlike other airlines with a 3-3-3 or a 3-4-3 economy seating plan,

Three’s a crowd

AUCKLAND HONOLULU

Travel Today, Wednesday 11 May 2016 Page 7

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News & Product

IndustryDiaryMAYViva Expeditions and Chimu Adventures Experience Sth AmericaAuckland: Thu 12, Takapuna Boat Club, 1730-2000.

Adventure World Latin ExtravaganzaAuckland: Thu 12, Air New Zealand CICC, 1730-2030.

STA ‘Beautiful Samoa NZ Roadshow’Wellington: Tue 31, The Boatshed, 1730-1930.

JUNESTA ‘Beautiful Samoa NZ Roadshow’Christchurch: Wed 01, Hagley Oval, 1730-1930Auckland: Thu 02, Aotea Centre, Lower NZI Room, 1730-1930.

Korea Road ShowAuckland: Fri 10, Rendezvous Hotel, 1800.

Starwood ExpoAuckland: Mon 20, The Maritime Room, 1500-1930.

AUGUSTSPANTO roadshowPalmerston North: Tue 09, The Distinction Hotel. Time tba.New Plymouth: Wed 10, The Novotel. Time tba.

There’s a lot in store for Star Wars fans this (northern) summer at Disney’s Hollywood Studios. Starting this Jun, there will be the grand debut of a new fireworks show, Star Wars: A Galactic Spectacular—a new nightly show that will com-bine fireworks, pyrotechnics, spe-cial effects and video projections. While there is also the new stage show, Star Wars: A Galaxy Far, Far

Tokyo Mermaid BuffetTarts shaped like hermit crabs, roll cakes in the shape of moray eels and other ocean-themed sweet treats will form a Little Mermaid Dessert Buffet at the Keio Plaza Hotel Tokyo from 01 Jun-30 Sep. The buffet is being held to cele-brate the 180th anniversary of The Little Mermaid, and will be offered at All Day Dining Jurin each day from 1500-1730. The quirky hotel, which offers Hello Kitty themed rooms, recently held an Alice in Wonderland dessert buffet. The buffet is priced from JPY3800 ($52) for adults and JPY2600 ($35) for children.

Napier’s Fiji SupportIndustry suppliers and Na-pier’s travel industry rallied together to support a charity quiz evening to raise funds for Save the Children—Fiji last week. Organised by Marcia Heathcote from World Travel-lers, the Napier evening was sponsored by Adventure World, Insight Vacations and Francis Travel Marketing, whilst numerous suppliers provided door prizes. More than $1100 was raised for the cause. Pictured at the event is 1 You Travel Taradale 2 World Travellers combined Napier and Hastings team 3 A team from Havelock North Flight Centre.

Star Wars On Show At Disney Hollywood

Away, that celebrates iconic moments from the saga with live vignettes featuring popular characters; and the just-opened Stars Wars Launch Bay showcases large-scale artefacts and encounters with characters, just to name a few.

Finding The BunyipIn conjunc t ion w ith Nat iona l Reconciliation Week, Yugambeh Mu-seum in Surfers Paradise will host Yugambeh Jarla on 27 May, an Aus-tralian Native Gala Dinner premier-ing the Yugam-Bunyip story. Guests will be guided through ancient Yu-gambeh Jagun (country) to discover the secrets of the Yugam-bunyip.

Xiamen Orders 737-800sBoeing and China’s Xiamen Airlines have finalised an order for 10 Next-Generation 737-800s. The order is valued at USD960 million at list prices.

Focus On TiwiSeaLink Travel Group and AAT Kings have teamed up to jointly invest in the national and international pro-motion of Australia’s Tiwi Islands as a tourism destination, signing a new Marketing and Destination Develop-ment Partnership Agreement. “Our 2015 tourism numbers to the Tiwi Islands increased by 120% over 2014, and we are seeing increased demand in our forward bookings,” says Sea-Link’s Jeff Ellison. “This new agree-ment will ensure continued national and international promotion by both companies, support by Tourism NT, to boost awareness of the destina-tion. . .”AAT Kings’ Anthony Hayes adds that while the Tiwi Islands have been part of its portfolio for a num-ber of years, ‘we are really pleased to see this new focus on tourism devel-opment for the Islands’. In a further boost to the tourism season, SeaLink has added additional ferry services to the Tiwi Islands, operating every Mon during the peak/dry season.

New Cellar Door In WAFraser Gallop Estate, winner of best Bordeaux red blend at the Decanter World Wine Awards, has opened a cellar door in Western Austra-lia’s Margaret River region, advis-es Tourism Australia. Clients can taste rare and newly released wines with a view of the estate’s expansive vineyard. For further details see frasergallopestate.com.au

HELLORETAIL

An exciting and rare vacancy has arisen at helloworld New Zealand. We are seeking an awesome and dynamic leader for our retail network.

After an exciting launch of our brand, we are setting ourselves to take this business to the next level and beyond.

The role has full P&L responsibility of our fabulous franchise branded stores, helping them to grow and to achieve their business plans.

Skills required include• Significant exposure to the New Zealand travel

industry at a senior management level• An understanding of the local marketplace, and the

integrated nature of the New Zealand Industry• The ability to lead and manage an efficient

Operations Support team• The drive and determination to profitably manage

a nationwide retail network • Financial Management skills• Exemplary Relationship Management skills

The role reports to the Executive General Manager helloworld New Zealand, and some travel will be required throughout the country.

KPI’s are established for the role, and will be discussed at depth with short listed candidates.

At helloworld we want to help our people achieve their goals and dreams.

Want to be part of it? Don’t miss out on this one!

Submit your application today to executiverecruitment@helloworld.co.nz

Applications close Tuesday 17 May 2016

An opportunity not to be missed!

RETAIL LEADERSHIP

A NEW BRAND, A NEW JOURNEY

Travel Today, Wednesday 11 May 2016 Page 9