Website/Customer Service Center - ActivHealthCare...Website/Customer Service Center 06/2018 1926...
Transcript of Website/Customer Service Center - ActivHealthCare...Website/Customer Service Center 06/2018 1926...
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Website/Customer Service Center
06/2018
1926 Northlake Pkwy, Suite 100 ٠ Tucker, GA 30084 ٠ 770-455-0040 ٠ 888-635-0459 ٠ www.ActivHealthCare.com
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Website –Home page
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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Website –CA’s Corner
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AHCØ1 Payor Name from ID Card
Payor Address from ID Card
Payor City, State, Zip
Network Name
John Chiropractic Center
4455 Highway 84
Tucker, GA 30084-7069
1932992610
John Chiropractic Center
4455 Highway 84
Tucker, GA 30084-7069
14322895876
14322895876
Insured’s Information
Patient’s Information
Doctor’s NPI Number
Service Address & NPI # Address/NPI number for who checks are
payable to
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Service Provider
TIN
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If Mailing Paper Claims, Send Claims To:
Coventry Health Care of GA Claims
ActivHealthCare1926 Northlake Pkwy,
Suite 100Tucker, GA 30084
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All Claims for Networks
(Alliant, Beech Street, First Health, etc)
ActivHealthCare1926 Northlake Pkwy,
Suite 100Tucker, GA 30084
Note: See Network Affiliate sheet. This applies to the networks that are to be submitted through Activ.
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If Filing EDI through Office Ally, Address Claims using this format:
Coventry Health Care of GA Claims
AHCØ1 Coventry25133P.O. Box 7711London, KY 40742-7711
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All Claims for Networks
(Alliant, MHP, First Health, etc)
AHCØ1 “Name of Payor”“Insurance co. payer ID”AddressCity, State, Zip
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Website –Network Resources
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Benefit Verification – Tax ID #
• Payors may require your tax ID number when verifying benefits. If so, give them the ActivHealthCare tax ID number to obtain correct in-network benefits.
58-2068734
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• Do not use Activ’s tax ID # when submitting claims.
• Unauthorized use of the ActivHealthCare tax ID number is illegal.
• Activ will put the ActivHealthCare tax ID number on claims for in-network providers when you submit the claim to us.
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Website-Network Affiliates
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Claims for these networks must be submitted through Activ.
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Website –EDI Enrollment forms
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Website –Forms
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Website –Feedback
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Website –Customer Service Center
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Website –Customer Service Center
User ID: Your TIN Password: Your TIN(will prompt you to change after your first log in)
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Website –Customer Service Center
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Website –Customer Service Center
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Website –Customer Service Center
A list of your open claims will display.
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Website –Customer Service Center
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Website –Customer Service Center
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Contact Information
We are here to help you and your doctors with any questions or problems.
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ActivHealthCare1926 Northlake Pkwy, suite 100
Tucker, GA 30084Phone: 770-455-0040
General Fax: 770-455-6188Treatment Plan Fax: 678-990-0025
Credential Fax: 678-990-1124
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Questions
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I attest that I have completed the AHC Staff Training and understand the
presented Content.
Date Training Completed: ______________________________________
Staff/Contractor Name (Printed): ________________________________
Staff/Contractor Signature: _____________________________________
Provider Name(s): ____________________________________________
After completing the training, please print and sign this page and fax to
(770) 455-6188.