Collection of User Information

Survey Monkey

• Ask visitors to identify their educational context

• Ask visitors for contact information if they are willing to share

SurveyMonkey.com because knowledge is everything

Survey Continued

Collection of User Information

• Ask visitors how they heard about our site

• Ask visitors what information they are looking for

Survey Continued

Rating of Several Aspects of Website including:

• Ease of navigation

• Website construction

• Accessibility

• Evaluation of links

Rating Results

Survey Continued

Open-Ended Questions

• Most Important Aspect

• Additional Useful Resources

• How to be More User Friendly

• How to Improve Accessibility

• Open-ended Questions/Comments

Collection of User Information

• Directly from 21st Century Education Website

• Open ended questions to prompt user responses via email

• Analysis of questions/comments received from Contact Us emails

Collection of User Information

• Development of 21st Century Education Wiki

• Initiate and support online conversation to improve website

• Continued use of wiki to monitor and adjust website changes

Collection of User Information

• Development of 21st Century Education Wiki

• Link from website directly to wiki

• Clever use of tags to direct searchers to 21st Century Education Wiki