Website Redux: July Update for Library Staff
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RE DUX
Brown Bag Update | July 9, 2014
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Information ArchitectureResults from TreeJack
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tree tasks
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30 people selected this answer
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29 people
selected this
answer4 people went here then went back
1 person
selected this
answer
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29 people selected this answer
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28 people selected this
answer
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28 people selected this answer
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27 people selected this answer
4 people would email or go to a service desk
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28 people selected this answer
2 people selected this answer
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18 people selected this
answer
8 people selected this
answer
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What this tells us: success!
• “Find” works well for searching for books, browsing specific newspapers, and browsing streaming video
• “Ask Us” works really well for live chat, but we should make available from elsewhere
• “About Us” works well for jobs and giving
• “Using the Library” works well for study rooms
• “Research & Writing Tools” works well for formatting/managing citation tools
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25 people selected this
answer
4 people selected phone or
chat
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24 people selected this answer
4 people selected chat or email
2 people selected this answer
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15 people selected this
answer
9 people selected this answer
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24 people selected this answer
2 people selected this answer
3 people selected this answer
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10 people selected this
answer
15 people selected this answer
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What this tells us: (moderate) success!• “Using the Library” works well for equipment
lending
• “Computers & Equipment” works well for software
• Some of our tasks may have been too vague (e.g. Search for newspaper articles could be database, research by format, articles, specific newspapers, etc.)
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20 people selected this answer
3 people selected this answer
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21 people selected this answer
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7 people selected this
answer
10 people selected this
answer
5 people selected this
answer
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8 people selected this answer
9 people selected this
answer
6 people tried this route
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What this tells us: where to improve• “Using the Library” might be too vague. People
tried it for chat, browsing a newspaper, searching for books, accessing JSTOR, & self-publishing
• “Research and Writing Tools” may confuse users
• “For Scholars & Authors” similar to “Storing & Sharing Your Research”
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Next steps for information architecture1. Workshop, feedback & discussion at this
Friday’s content manager meeting2. Perhaps do another Tree Jack –
recruiting in person3. Next up: test in a real website
environment
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Farewell, old friends85+ old, outdated web pages deleted!
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DatabasesFiguring out who, what, and how…
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What counts as a “database”? #610
5
Wall Street Journal
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Proposed definition
Databases are specialized search tools that help our users find and access content for their research.
Our database tool on the website will include:
• Subscription databases that the library has purchased
• Trial databases that the library is evaluating
• Open-access databases that index content that the library owns (e.g. Google Scholar, PubMed)
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Proposed definition
Our database tool on the website will not include:
• Encyclopedias, handbooks and other reference resources
• Specific newspaper or journal titles
• Library collections
• Websites
• Citation tools
• Other tools and software that don’t search for content
• Sub-databases or faceted views of a particular database
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Everything
Databases
Journals ReferenceResources
Tools
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Point People
#6103
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First Victims
#6103
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Next steps…
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New Homepage Search
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So much to do…(scope creep!)
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LibAnswers
Launched June 2014
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Site Search
Launched July 2014
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Summon!
Launching Monday?
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Course Guides
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Course Guides
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LibGuides
Launching Fall 2014
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Giving Website
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Giving Website
Launching Summer 2014
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June Distractions!
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Upcoming Sprint
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On making us “human”
multcolib.org/my-librarian
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Photo Day Tomorrow!
Thursday, July 109-9:30amsouthwest corner of the Main Library
(also Weds, July 16)
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Remember to check out our blog
code.library.arizona.edu/blogs
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Next Brown Bag:
Wednesday, August 6. 12-1pm.Room A314.