Webmasters' User Group Wednesday, October 30, from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Nancy Kroes, Bradley Horstman, Madeleine Lakatos Fojtik, Brandi Engel, Deb Withee, Ryan McGregor, Matthew Newton, Garald Barton, Lauren Reynolds, Ken Schaefer, Thom Chandler, E.C. Teviotdale, Cindy Town, Jon Collier, Chris Jones, Emma Perk, Margaret von Steinen, Amy Brimmer, Joe Fee, Dan Lobelle Announcements Update from Dan Labelle:

• CMS – 144 sections are currently in the CMS. o Remaining legacy, 339 legacy web accounts. o Dan’s goal is to get everyone in the CMS at some point in the future. o Since June news contributor, student contributors, spell check have been added. Use a modern

browser if you want a usable spell check such as Firefox or Chrome. o New community groups, CMS beta testers and a Web Developers Group (more information will be

coming), bug finders, feedback welcome… anyone interested please contact Dan.) o Coming soon, YouTube embeds, also will soon support WMU’s steaming media server; directory

access for student contributors, web forms anti-spam – Honeypot fields (puts a field in the form hides from the user), prevention will be done by default (UR did go through every form – default is 5 submissions per hour), No CAPTCHA – this will not happen, not accessible.

o Next phase is there will be some flexibility in the visual presentation on the front end and back end. Alex commented he liked what he saw thus far.

• Email security: IT has seen a lot of email security issues recently. No protections. Script called safe mail available through IT. Phishing is a problem… Spear phishing, directed at specific individuals, whaling directed to senior management… Solution – don’t display email addresses. How will this be implemented? Directory pages will link to contact forms automatically created by the CMS. Webmasters should replace email links in the body field with links to a contract form (created by the section manager), web forms do track IP addresses. This fix will be live in November. Recommendation not a mandate at this point. Obfuscation filter will remain as a fallback defense, requires JavaScript. In Dreamweaver, create forms to replace email links or, remove email addresses entirely or use the safe mail.

• Web governance updates: Deans and director of college and major divisions of the University, authority over policies and exceptions, theoretical but not specific duties defined. Appointed by the council, created specific tasked, no clear authority, none still meeting. How will this impact the website in the future, combined website for all.

o Web governance council: Will continue to review, still consist of deans and directors, enacts policy, but does not originate, defines shared goals and values, identifies resource, meets quarterly

o Web Steering Committee: new, standing body, meets monthly, some members named by the council, but has own authority and mandate, develops policy and standards for the council, must approve new web services

o WUG has not been official recognized in the past. Served both content maintainers and technical staff. NOW it will be an official body representing and supporting web content managers, president will be a member of steering committee. Will have a voice in crafting policy. Important to come to the meetings Continue to meet monthly

o Web developers Group: represents and supports developers working on the web, social media, mobile and other electronic communication projects, provide training for developers new to WMU Drupal, president is a member of the steering committee. Look at /web, there is an org chart to view.

News Item review “7 Tech Trends for the class of 2017” there is a link on the WUG website. Writing for the Web Cara is sick today and will not present. Hope to reschedule for next time. Next meeting November 20 – moved up a week because of Thanksgiving.

Webmasters' User Group Wednesday, September 25, from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Nancy Kroes, Bradley Horstman, Amy Brimmer, Mary Ramlow, Brandi Engel, Bradley Morgan, Lauren Reynolds, Chris Jones, Nancy Kroes, Vunsin Doubblestein, Christine Hummel, Liz Teviotdale, Joe Vanderbos, Madeleine Lakatos Fojtik Announcements Alex will send out an email about professional photos, this is usually something that happens on Friday’s. What works best other than Friday’s, suggesting an alternative day? Presentations Presenters provided information about their department and Web services to the campus community. www.wmich.edu/it www.wmich.edu/it/directory/ms Bradley Morgan from Media Services provided a description of their department services. Their department is under Information Technology and do work closely with University Relations within guidelines and branding standards.

• Video production • Animation • 3D modeling • Academic hosted video • Live streaming capabilities • Studio work or can work on location • Instructional support is free otherwise there are charges to create media

www.wmich.edu/universityrelations Bradley Horstman from University Relations provided a list of Web services their area supports.

• Web Google analytics • Web metrics reports • Can provide a universal account • Google Search Compliance • Can work with search results to reduce older results • Supports Dreamweaver template • CMS integration training and troubleshooting • User experience • Web design and best practice • Photoshop and photo databases • Suggests everyone take advantage of the Behind the W Workshops on services, history of the University and

branding CMS Update YouTube embeds will be available this week. Alex Aivars talked about the value WUG provides the University. Started in 1999, it is a forum for those working full time on the web or just a side bar to their job responsibilities. New is an experts’ list (www.wmich.edu/webmasters/expertslist), those listed so far are willing to bring their expertise to those who need it. The list is available on the website. And lastly if interested in being included on the list serve can contact Alex. www.wmich.edu/it Nancy Kroes from the Office of Information Technology provided a hand-out what services are available. There are self-help documents available on the web.

A note, Phishing is a big problem on campus. Please see additional handout addressing this problem. Do not send passwords, account numbers in an email or click on a link you unsure of. The question came up, what is the University policy in regard to WIN’s and fund and cost center numbers. If sent from wmich.edu to wmich.edu this is an appropriate method, approved by WMU.

• Network infrastructure • Media Services • Classroom technology • Classroom technology help desk • Help desk walk-in • Help desk call center

The remaining of the meeting was taken up by round table discussion. This is where those attending will share what is happening in their departments specific to the web. Next meeting October 30, 2013 at 9 a.m. Topic discussion is to be announced.  

Webmasters' User Group Wednesday, July 31, 2013 from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Garald Barton, Joe VanDerbos, Brandi Engel, Madeleine Fojtik, Leslie Russel, Mary Ramlow, Carol Reed, Amy Brimmer, Chris Broomell, Scott Centilli, Matt Newton, Cindy Wagner, Joe Fee Announcements

• Dan could not be here today, Alex relayed that directory pic must be taken by the university photographer • New role-Student, contributors • Conference High Ed Web is coming in October, Alex hopes to be able to attend • Attempting to create an expert list

CoEHD redesign Alex presented his CoEHD redesign, notes from his presentation will be posted soon

• Google statistics is important as a beginning point • Usability testing – no budget to preform, did the best with the resources • Provided the testers with questions and asked them to preform that task • Used this information to make informed design decisions • The results have been positive thus far, the department is happy with the changes

Other announcements Admissions mobile program is going live on Friday, August 2, 2013 There will be no meeting in August Next meeting is September 25, 2013, 9 a.m. in the Stewart Tower New information to come about the September meeting, it is possible we will revisit some meeting idea’s from July

1. Debate on a topic: a. skeuomorphism vs. flat design b. fluid vs. responsive design c. apps vs. websites

2. As an expert: Get paired with an expert to solve your web problem

Webmasters' User Group Wednesday, June 26, from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Nancy Kroes, Bradley Horstman, Garald Barton, Chris Jones, Margaret vanSteinen, Jun Ma, Lou Morgan, Joe VanDerbos, Leslie Russell, Jessica Brooks, Nancy Meister, Brandi Engel, E.C. Teviotdale, Nancy Kroes, James Kison, Dan Labelle, Cara Barnes Dan Labelle presents on the state of the web and CMS and updates

• 92 sections have been adopted into the CMS • 180 User accounts • 7700 content nodes

New Features

• News contributors-Can only create news articles and events • Can share with editor • New role-Student contributors • Should have WMU employee manage content • Edit pages, only student • Spell check, going online this week

Coming soon

• News and event blocks • Access form results • Spotlight groups • Conditional form recipients – can do now • YouTube embedding

General Mobile access has grown 52% of prospective student have used mobile CMS will be used as the back end for WMU app Apps are important Web is no longer just pages Mobile accessibility no longer an option Static HTML not valid anymore Need to make CMS migration easier

• Contextual help • CMS training into ELearning • Improved dashboards • Moderation notifications

Optimize content Mobile ready, if its not mobile ready is not important Metadata-SEO Semantic content types Facebook snippets-control what shows up when shared Pool our resources Open our CMS as a community Web developers’ group-Drupal development Social media group-informal group CMS beta testers User champions-experienced users to help new users

Delegated management section manger can control New governance model-information should flow from the bottom as well Gary Barton presented on what he learned at the DrupalCon conference Drupal – need to be where the web is going, not where it is

• Separate content from the form of presentation • Digital footprint • Responsible website design is just good design • Skeuomorphism vs flat design (A skeuomorph is a physical ornament or design on an object copied from a

form of the object when made from another material or by other techniques-Wikipedia) • Design based on medium not part of forms • Content needs to be:

o Accessible, searchable, sharable, self aware, portable and flexible • Chunks vs. blobs

Note: PPT presentations to come Nancy Kroes presented what she learned at the HighEdWeb-MI conference. If new content ask these questions: What, why, how, when and for whom What is the purpose? What content does the audience need? Reject things that doesn’t fit or make sense Next meeting July 31, 2013 Meeting topics up for debate, what is your choice? 1. Debate on a topic:

a. skeuomorphism vs. flat design b. fluid vs. responsive design c. apps vs. websites

2. As an expert: Get paired with an expert to solve your web problem 3. How students use the web: a case study with the College of Ed Advising website Vote for your choice: http://doodle.com/u4rppzynu34xehd6

Webmasters' User Group Wednesday, May 29, from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Nancy Kroes, Bradley Horstman, Amy Brimmer, Joe Fee, Chris Jones, Garald Barton, Betsy Drummer, Paul Hildenbrand, Mary Ramlow, Scott Puckett Michael Sisk presented a condensed version of their iPad, mobile presentation from the upcoming ACT conference. A PPT of the discussion will be posted soon. The remaining of the meeting was taken up by round table discussion. Next meeting June 26, 2013 at 9 a.m. Nancy and James will present what they learned at the HighEdWeb-MI conference. Gary Barton and Dan Lobelle will present what he learned at DrupalCon.  

Webmasters' User Group Wednesday, April 24, from 9 to 10:30 a.m. Stewart Tower In attendance Alex Aivars, Michael Sisk, Nancy Kroes, Bradley Horstman, Matt Newton, Amy Brimmer, Deb Wither, Jun Ma, Jon Cullier, Margaret Von Steinen, Joe Fee, James Kison A CMS update from Bradley Horstman in University Relations:

• 76 sections in the CMS or in progress • Improves to the onboard process • Development – give more control spotlights, access to your images • Handbook for menu items • Deleting pages? (re-name or reuse is the current solution) • Further discussion about deleting page—can pages be flagged or un-publish? Still shows as the original

name. Maybe create a module that allows for deleting pages or un-publish • Better gallery organization • Talk to Dan about getting on the list for new sections

Currently WMU, through IT offers personal web pages for student, faculty or staff. For many the process is difficult and access to Dreamweaver or working Notepad isn’t an option, also understanding the FTP process. Help?

• Will this be easier in the future? Different options? • Will Home pages be going into Drupal? • Drupal has open scholar, open publish. Easier to use, provide a link? • Redirects? • Conversation migrated to the possible email system maybe something new? • The new choice may have a web page option. We have many tools available at WMU such as eLearning,

Scholar works • Faculty Technology Center for 10 hours is an option for help

How do you access analytic in Drupal? Contact Bradley, he can create a profile. How will Dan’s leadership change the current work process? New developer will be hired to replace his position. Less news responsibility, that will likely continue or move to be under Cara. The remaining of the meeting was taken up by round table discussion. Margaret had a problem she discussed—MailChimp was used on an International email marketing publication and only about 25% of the emails were delivered. Asking what options people have worked with, with success.

• Vertical response • Mailchimp • Development office

May 29th next meeting  

Minutes: March 27, 2013 In attendance: Nancy Kroes, OIT; Matt Newton, EUP; Alex Aivars, CoEHD; Gary Barton, AE; Lou Morgan, Libraries; anita Ludwig, CEAS; Amy Brimmer, HR; Madeline Fojtik, Student Affairs; Michael Sisk, EM; Scott Puckett, EM; Cara Barnes, University Relations; Joe Fee, Evaluation Center; Elizabeth Teviotdale, Medieval; Chris Jones, CFA. Web update Cara Barns updated us with recent changes in University Relations. Tonya Durlach has resigned but is continuing on for a bit working part time on CMS matters only. The director position was posted internally but no applicants and has been posted externally. For now all communications regarding Web issues should go to Cara. Those who are in the process of migrating into the CMS are continuing, but no new migrations are being accepted at this time. That will resume when the new director comes on board. Cara’s role as assistant director is to focus on news, announcements, special projects and social media for WMU. Branding of Web applications should go to Bradley Horstman. NancyK brought up the need for standards for online Web applications. That will be brought up again when a new director is in place. The Drupal user group will more forward soon. Dan Lobelle is nearly to the point of considering WMU’s CMS “mature”. If something is needed in the CMS, it should be communicated to university relations, for now, Cara. Future role of WUG Discussion was held regarding the future role of WUG. We have always been in a support/training role, but with the University’s move to a CMS, is that still a viable role? Members felt that yes, we should still fulfill that role for WMU. As well as being a sounding board. It is felt that WUG could feel the Drupal Developers’ Group – if we feel a need for something that our CMS does not currently provide, we can let them know and they can discover/modify modules for use here. NancyK passed out a handout that she had received in a recent mailing list that listed knowledge gaps for Web publishing. It seemed likely that these gaps could be useful as topics for future WUG meetings. They are:

• Web writing • CMS and other publishing tools • Copyediting • HTML/CSS/Javascript (probably not here because of CMS) • Metadata and taxonomy • Information architecture • SEO and findability • Accessibility and usability • Photography/editing • Video/editing • Page design and layout • Community management

After assessing knowledge gaps and available expertise, identify opportunities for internal cross-training or outside professional development. WUG can provide a valuable forum for cross-training. Where to start with training

• Are staff trained on content policies, processes and guidelines? • Do we have adequate documentation, including guides for editorial style, SEO, accessibility,

usability, delivery methods, content types and formats? • Are messaging and communication goals useful and usable for content contributors? • Are content contributors aware of changes in Web policies, processes and guidelines

Everyone present felt these were excellent points for WUG to address. Lou informed us that Paul Howell in the Library is a color management expert and might potentially be available for a future presentation. We should be thinking about who on campus might be an expert that we could target for a presentation. It is felt we need a PDF expert. WUG elections Discussion was held regarding election of a new leadership team for WUG. NancyK, president, considers all positions vacated and open for new leadership. Anyone with interest in the positions, president, vice president, secretary/webmaster or member at large, should email their interest to Nancy. Nancy will develop a ballot and voting will occur next week. Update: no election was required as only enough volunteers to serve as positions available were received. New leadership team, effective immediately, is: President: Alex Aivars, College of Education and Human Development Vice President: Michael Sisk, Enrollment Management Secretary/Treasurer: Madeline Fojtik, Student Affairs Member at Large: Gary Barton, Auxiliary Enterprises Member at Large: Bradley Horstman, University Relations Member at Large: Nancy Kroes, Office of Information Technology Next meetings April 24, 2013 June: Scott and Michael are presenting mobile at the ACT conference in Chicago in July and would like to give their presentation to us at the June meeting. We all thought that would be a great idea. July: several members are attending the HighEdWeb-Michigan conference in May and are expected to present what they learned at the July meeting. It would be June, but that meeting is already spoken for. Gary Barton is going to Drupalcon and will also present to us what he learned at our July meeting.

Minutes: February 27, 2013 WMU Campus Maps Erik Dantes did a presentation of the new map system. There are new layers. Right now they are not adding any more new layers but it is possible that more could be added if they are appropriate. It is anticipated that the person making the request would provide the XML data to Erik for inclusion in the program. Questions should be referred to erik.dantes@wmich.edu. View Erik’s handout. Next Meeting Mar. 27, 2013

WMU  Campus  Map  Highlights  • Find  Any  Building  –  Find  any  building  on  campus  by  utilizing  the  search  bar,  building-­‐list  

dropdown,  or  by  clicking  on  any  building  outline  on  the  map.  Once  you’ve  found  the  building  you  were  looking  for,  you  can  perform  several  actions  related  to  this  building,  such  as  getting  directions  or  submitting  a  Bronco  Fix-­‐it  request.  

• Directions  –  Using  Google  Maps’  directions  service,  you  can  get  driving  directions  to/from  any  building  on  campus  to/from  any  location  in  the  world.  

• Parking  –  The  Parking  Lots  layer  will  provide  color  coded  zones  of  every  parking  lot  on  campus,  including  a  legend  indicating  which  parking  stickers  are  allowed  in  which  zones.  

• Accessibility  –  The  Accessibility  layer  provides  six  different  sub-­‐layers  of  information,  including  handicap-­‐accessible  parking,  mobility  routes,  and  other  location  points  vital  to  accessibility.    

• Printable  Maps  –  A  link  is  provided  to  updated  map  PDFs  which  can  be  saved  and  printed  from  any  location  with  internet  access.  

• Works  on  Mobile  Devices  –  The  updated  map  design  includes  the  ability  to  dynamically  resize  to  virtually  every  screen  size  with  minimal  compromising  of  functionality  and  aesthetics.    

• Dining  Locations  Layer  –  This  layer  pinpoints  all  of  the  locations  on  campus  where  one  can  go  and  purchase  food.  An  icon  shows  up  on  the  map,  indicating  whether  it  is  a  café  or  full  cafeteria.    

• Housing  Layer  –  This  layer  indicates  the  locations  of  all  the  housing  buildings  on  campus.  

Administrative  Highlights  • Start  with  Specific  Buildings  –  Website  Administrators  can  provide  a  building  code  in  

their  links  to  the  map,  so  when  a  user  clicks  the  link,  that  building  will  automatically  be  brought  up  on  the  map  for  quick  identification.  Useful  for  linking  to  the  map  for  events  at  a  certain  location.  

• Start  with  Specific  Layer  –  Website  Administrators  can  provide  a  particular  layer  from  the  list  of  available  layers  in  their  links  to  the  map,  so  when  a  user  clicks  the  link,  the  map  will  already  have  that  layer  displayed.  Useful  for  someone  who  wants  to  direct  users  to  visitor  parking,  indicate  which  buildings  are  wheelchair  accessible,  etc.    

• Start  with  Specific  Campus/Starting  Location  –  Website  Administrators  can  provide  a  particular  campus  location  (main  campus,  engineering,  etc)  in  their  links  to  the  map,  so  when  a  user  clicks  the  link,  the  map  will  automatically  be  centered  at  that  campus  location.  Useful  for  showing  satellite  university  locations.  

 

 

Future  Improvements/Additions  • Construction  zones  layer  –  This  layer  will  provide  clickable  zones,  indicating  where  

construction  is  occurring  on  or  around  campus.  A  small  text  description  and  the  date  range  for  the  construction  will  be  provided  to  the  user  when  the  zone  is  clicked.  

• Parking  lot  data  –  adding  parking  lot  centroids  for  determinationsx  for  nearest  X-­‐type  parking.    Be  able  to  route  to  nearest  parking  lot  

Administration  add-­‐ons  • Provide  a  specific  building:  http://www.wmich.edu/maps/?bldg=x    

o x  =  building  code  (021,  074,  071B,  etc)  • Provide  a  specific  layer:  http://www.wmich.edu/maps/?layer=x  

o x  =  {“parking”,  ”access”}  for  parking  layer  and  accessibility  layers  (accessible  parking  and  mobility  routes  only)  

o x  =  {"dining",  "housing"  }  for  external  pin  data  • Provide  starting  campus:  http://www.wmich.edu/maps/?home=x    

o X  =  {“main”,  ”engineering”,  ”aviation”}  for  main,  engineering,  and  aviation  campuses  

• These  different  add-­‐ons  can  be  used  in  combination  by  including  ‘&’  in  between  parameters  

o Ex:    http://www.wmich.edu/maps/?home=engineering&bldg=214