Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov...
-
Upload
horatio-stevens -
Category
Documents
-
view
216 -
download
1
Transcript of Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov...
![Page 1: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/1.jpg)
Webmaster User Group
November 29, 2006
![Page 2: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/2.jpg)
Agenda Welcome
Andrew Armani eServices Director 5 Ca.gov Redesign
Carolyn Lawson eServices Office 20 Website Migration
Richard Lehman eServices Office 15
- Break - 15
Webmaster Toolbox Megan Johnson Project Manager, DTS 20
Search Engine Update Kevin Paddock Search Master, DTS 20
Long-Term Strategy Update Karan Marsh Project Manager, DTS 10
IT Forum Steve Branson Department of Health Services 5
![Page 3: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/3.jpg)
Look-and-Feel:Website Migration
Discussion
Webmaster User Group
November 29, 2006
![Page 4: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/4.jpg)
ca.gov over the years…
1996
2000
2001
2006
![Page 5: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/5.jpg)
New look-and-feel migration- greater challenges and benefits than before Significant navigational
changes-opportunities More content this time Consequently – more
stakeholder interest
![Page 6: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/6.jpg)
Migration:How to get there?
Plan Design Build Maintain
![Page 7: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/7.jpg)
Migration:Why do we want to get there?The Web has become a critical business
service delivery channel!
A more “accessible” and “useable” design is the first-step and provides the most significant business benefits Reduced support (calls, visits & correspondence) Increased customer satisfaction (also = increased
“government/political” satisfaction) Leads to greater use of less expensive “online”
transactions
![Page 8: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/8.jpg)
Again - Migration:How to get there?
Plan Design Build Maintain
![Page 9: Webmaster User Group November 29, 2006. Agenda Welcome Andrew Armani eServices Director 5 Ca.gov Redesign Carolyn Lawson eServices Office 20 Website Migration.](https://reader035.fdocuments.in/reader035/viewer/2022062517/56649e7f5503460f94b83b24/html5/thumbnails/9.jpg)
Migration Issues/Opportunities
New tabbed navigation (shorter labels – less text) Opportunity to review and change some of the
content? How many “usability” issues do I attempt to
address now? How do I accomplish the transition with the least
confusion to the Department’s customers? Who is the audience within my department to make
and approve these decisions – and how do I engage them for support in the effort?