Webinar What's More Important: Sales, Marketing or Customer Service?

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Webinar WHAT’s MORE IMPORTANT? Presented By Nathan McDonald

Transcript of Webinar What's More Important: Sales, Marketing or Customer Service?

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WebinarWHAT’sMORE IMPORTANT?

Presented ByNathan McDonald

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WARNING!This Webinar is designed to help with your focus

on the right area of business

We take full responsibility for the

positive changes to your business after

implementation.

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INSTRUCTION

Minimise

Type in Questions / Answers

Raise Your Hands Here

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Multiple Business Owner, Martial Arts Instructor, Business Growth Instructor

NATHAN McDONALD

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WARM UP

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QUICK POLL

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WHY ARE WE IN BUSINESS

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WHY THIS TOPIC

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MARKETING, SALES, CUSTOMER SERVICE (OPERATIONS)

FINANCE & ADMIN, BUSINESS OWNER

SYSTEMS & TEAM

GM, PASSIVE, SALE, FRANCHISE

FOUNDATIONS

GROWTH

EXPANSION

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3 WAYS TO MAKE MONEY 1. MARKETING

2. SALES3. CUSTOMER

SERVICE (OPERATIONS)

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1. MARKETING2. CUSTOMER

SERVICE3. SALES

WHAT IS THE MOST

EXPENSIVE

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MOST IMPORTANT

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SALES STRATEGIES

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OPERATIONS (C.S.) STRATEGIES

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MARKETING STRATEGIES

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IMPLEMENTATION

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QUICK POLL

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1-2-1 SPOTS

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FROM TODAY

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