Webinar Training Series NetBorder Express Version...
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Transcript of Webinar Training Series NetBorder Express Version...
Today’s Speakers
Julien Nephtali
Product ManagerSangoma Technologies
Tel: +1.514.288.7111 x236@: [email protected]
Costa Chatjiantoniou
BDM – Voice and Unified Communications Specialist
Interwork Technologies
Tel: 1-800-461-8649 x4235@: [email protected]
2
• VoIP Gateways Explained• NetBorder Express Introduction• New Features with Version 4• Obtaining NetBorder Express• Interwork Technologies Partner
Presentation• Closing• Q&A
Agenda
3
• The world of telecom is moving to VoIP– IVRs, Conferencing Servers, PBX, Call
Centers, etc.• Very large installed base of Legacy Networks
(aka the PSTN)• As the transition to VoIP occurs, New and
Legacy networks need to co-exist and communicate
• VoIP Gateways are “translators” or “bridges” between Legacy and VoIP Networks
The role of VoIP Gateways in today’s networks
4
• Connect to PSTN and support various line interfaces and protocols:– Lines: FXO/FXS, BRI, Digital T1/E1– Protocols: Analog (loop start, line supervision), ISDN,
MFC/R2• Connect to VoIP network and support Ethernet interface and
protocols– Lines: Ethernet– Protocols: UDP, TCP, SIP, RTP, RTCP, T.38, RFC2833, etc.
• Perform Digital Signal Processing in between– Detect DTMF– Perform Echo Cancellation– Fax Detection, – Silence Suppression and Comfort Noise Generation– etc.
Required functions of a VoIP Gateway
5
• VoIP Gateways Explained• NetBorder Express Introduction• New Features with Version 4• Obtaining NetBorder Express• Interwork Technologies Partner
Presentation• Closing• Q&A
Agenda
6
• It is Sangoma’s Enterprise Class PSTN to SIP VoIP Gateway product
• NetBorder Express is a Software Application• It leverages off-the-shelf computer servers
components to operate as a full-featured VoIP Gateway:– Computer Server and an OS– Add Sangoma Telephony Boards– Run NetBorder Express Install Wizard and
Configure via Web GUI
Introducing NetBorder Express
7
NetBorder Express Illustrated
9
LegacyNetwork(PSTN)
PSTN viaSangoma
boards
Install Telephony Card:• Digital T1/E1• Analog
FXO / FXS• ISDN BRI
2Analog
BRI
Digital
Get a server1
Install and Configure
NetBorder Express Illustrated
10
LegacyNetwork(PSTN)
VoIPNetwork
SIP via Ethernet
card
PSTN viaSangoma
boards
Install Telephony Card:• Digital T1/E1• Analog
FXO / FXS• ISDN BRI
2
3
Analog
BRI
Digital
Get a server1
• VoIP Applications run as software on computer server platforms– Leverage Moore’s law– Flexibility, Agility
• Low to High density, mission critical VoIP applications run as software today– IP PBXs (3CX, Snom, etc.)– IVRs (Voxeo, Nuance, etc.)– Large Scale Call Centers (Genesys)
Advantages of NetBorder Express
11
Sangoma brings the same flexibility and agility to the VoIP Gateway category
• Can be installed and integrated with the VoIP application on the same server–Tight level of integration
• Configuration, Installation, Management, Web GUI, etc.
–More efficient installation– Improved power usage–More cost effective
Advantages of NetBorder Express
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NetBorder Express is a unique VoIP G/W platform for Integrators, Resellers and OEM’s
Enterprise IP PBX Deployment
13
SIP via Ethernet
card
AnalogPSTN
A200AnalogCard
+
VoIP Gateway IP-PBX Application
OfficeLAN
Collocation of NetBorder Express and App
Other VoIP App
Large Scale Call Center Deployment
15
SIP via Ethernet
card
SeveralT1 / E1
PSTN
DigitalCard
+
VoIP Gateway
OfficeLAN / WAN
Dedicated Server(s) for NetBorder Express
Call CenterSoftswitch
Voice MailACD
IVR
Dialer
AgentPool
Integration Example (Call Center)
16
SIP via Ethernet
card
SeveralT1 / E1
PSTN
DigitalCard
+
VoIP Gateway
OfficeLAN / WAN
Dedicated Server(s) for NetBorder Express
Sip Server
Stream Manager
OCS
GVP
GAD
AgentPool
• VoIP Gateways Explained• NetBorder Express Introduction• New Features with Version 4• Obtaining NetBorder Express• Interwork Technologies Partner
Presentation• Closing• Q&A
Agenda
17
NetBorder Express (NBE) Features
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•BRI on A500, B700 boards
•R2 on A100 Series boards
•T.38 Fax relay•Analog B600•J1 ISDN PRI on A100 Series boards
•FXO Calibration•HTTP Digest
New with NBE 4.0• PSTNAnalog FXO/FXS with
A200 boardT1/E1 ISDN with A100
series boards• VoIPTCP,UDP or TLSSIP per RFC 3261RTP or SRTPDTMF per RFC 2833
• Windows 32bit and 64bit• Microsoft Lync compatible
Current NBE Features
• ISDN BRI on A500 and B700 boards–Widely deployed in Europe for Small and
Medium Enterprises (SME)• MFC/R2 on Digital E1on A100 series
boards–Widely in use in South America
• Japan ISDN PRI (INS-1500)–Widely in use in ... Japan!
New PTSN Interface and Protocols
19
Market and Sell your Integrated Products Globally!
• Sangoma’s B600 boards have 4 FXO and 1 FXS ports on 1 single card
• It’s the perfect solution for compact, low density, lowcost IPBX solutionsfor the small enterprise–Use only 1 PCI or PCIe slot–4 FXO to connect to telco–1 FXS to connect to legacy equipment
Support for B600 Boards
20
• Sending and Receiving Faxes is still very important for a lot of businesses today
• T.38 protocol is required to send faxes reliably over a VoIP Network
• NBE 4.0 converts PSTN faxes to T.38 faxes (also called fax relay)
• A T.38 fax server application receives and converts back to an image or a file that can be printed, emailed, etc.
• With this feature, NBE 4.0 integrates with SIP based Next Generation T.38 fax server applications
T.38 Fax Relay
21
• FXO Line Calibration– Not all FXO lines from telcos are created equal, when
there is a mismatch between the Sangoma board settings and the telco. Voice quality suffers.
– WEB GUI in NBE 4.0 incorporates a button to automate the configuration of the Sangoma board to match the FXO lines from the Telco
– Improved Overall Voice Quality• HTTP Digest Authentication
– As VoIP networks get more prevalent, security also becomes a concern
– When NBE tries to place a call to the IPBX, the IPBX can request a challenge to NBE to authenticate itself
– Delivers improved security of SIP network in the enterprise
Other Features
22
Category SangomaHardware Interface Protocol
Support
AnalogA200 From 2 to 24 FXO,
FXS combos Analog
B600 4 FXO and 1 FXS Analog
Digital A101, A102A104, A108
From 1 to 8 spans(T1, E1, J1)
ANSI PRIEuro ISDN
Japan ISDNMFC/R2
BRI A500 Up to 24 BRI ISDN BRI
Hybrid B700 4 BRI and 2 FXO or 2 FXS
ISDN BRIAnalog
Hardware and Protocols Support Summary (new with NBE 4.0)
23
Integrate, Market and Deploy NBE worldwide!
• All Sangoma Cards have the option/or not to include Hardware Echo Cancellation
• Hardware Echo Cancellation option is required with NetBorder Express–Delivers Superior Voice Quality–Relieves Server CPU to perform other
more important tasks related to the VoIP application
Sangoma H/W requirements
24
• Smart Software Updates– Maintain specific configuration across
software updates– Prior, had to re-enter configuration– Configuration can be exported and imported
via Web UI.• Support for Linux CentOS 5.5 32 bits
– Cover IT departments that prefer Linux over other OS
– Reduce costs
Coming with NBE 4.1 (May ‘11)
25
Presently undergoing customer BETA testing
Operating Systems Support Summary
Windows• Windows XP 32 bits• Windows 7 32 bits• Windows 7 64 bits• 2003 Server 32 bits• 2008 Server 32 bits• 2008 Server 64 bits
Linux(coming with NBE 4.1)
• CentOS 5.5 32 bits
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This information can be found in NBE Release Notes
• VoIP Gateways Explained• NetBorder Express Introduction• New Features with Version 4• Obtaining NetBorder Express• Interwork Technologies Partner
Presentation• Closing• Q&A
Agenda
27
• FREE License– Simplifies trials and lower density deployments
• PAID Licenses– Locked to 1 server (or host) via MAC address– No more version control for S/W upgrades – License good for life
• No longer sell cards and license bundles– Order Sangoma cards separately– Ordering Flexibility– Inventory Management Flexibility
New Licensing Model
28
Obtaining NetBorder Express
FREE software license• For up to 12
simultaneous sessions• Called NBESOHO
license• Full NBE version, no
feature limitation• Download, Install,
Configure, Go!
PAID software license• For more than 12
sessions• Order license• Get 25 digit code
(called license ID) and download instructions
• Download NBE and Key, Install NBE, Apply Key, Configure, Go!
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NetBorder Express Licenses
30
SKU Description List Price
NBESOHO Up to 12 sessions (free to download) Free
NBE016A Up to 16 sessions (up to 16 analog or 8 BRI) $160
NBE030A Up to 30 sessions (or up to 1 T1/E1) $250
NBE060A Up to 60 sessions (or up to 2 T1/E1) $400
NBE120A Up to 120 sessions (or up to 4 T1/E1) $675
NBE240A Up to 240 sessions (or up to 8 T1/E1) $1,250
NBE360A Up to 360 sessions (or up to 12 T1/E1) $1,925
NBE480A Up to 480 sessions (or up to 16 T1/E1) $2,500
Order Sangoma Telephony Cards Separately
Sangoma Telephony Modules
31
• A200 FXO/FXS Module:– 2 modules per card– 2 channels per
module• A500 BRI Module:
– 3 modules per card– 2 BRI lines per
module– 2 Channels per BRI
lines1 FXO/FXS Module = 2 Channels and 1 BRI Module = 4 Channels
Hardware Number of Channels License
A200: 2 FXO Modules 2 modules x 2 FXO per module = 4 NBESOHO
B600: 4 FXO + 1 FXS lines 5 (Fixed, not modular) NBESOHO
B700: 2 BRI Modules +1 FXS Module
[2 BRI Modules x 2 BRI per module x 2 B ch.] + 2 FXS =10 NBESOHO
A500: 3 BRI Modules [3 BRI Modules x 2 BRI per module x 2 B ch.] = 12 NBESOHO
A200: 2 FXS Modules +A500: 2 BRI Modules
4 FXS + [2 BRI Modules x 2 BRI per module x 2 B ch.] =12 NBESOHO
A200: 8 FXO Modules 8 modules x 2 FXO per module = 16
Purchase a 16 sessions license
A101: 1 T1 ISDN PRI 23B ch = 23 Purchase a 30 sessions license
Licensing examples
32
• Web Site : http://sangoma.com/nbe• Wiki : http://wiki.sangoma.com/nbe• Sales : [email protected]• Support : [email protected]
For More Information
34
• VoIP Gateways Explained• NetBorder Express Introduction• New Features with Version 4• Obtaining NetBorder Express• Interwork Technologies Partner
Presentation• Closing• Q&A
Agenda
35
Interwork Product Solutions and NetBorder Express
Leverage the features and power of trixbox Pro, withthe ability to connect to the TDM network withSangoma.
The snom ONE family – is aimed at fulfilling thecomplex requirements of a corporate businesstelephone system at high scalability, reliability and easeof use. This is done with help from Sangoma.
Leveraging our solution expertise
• Interwork Technologies is a solution focused distributor. OurReseller Partners leverage our technical expertise to helpthem grow their knowledge as well their business.
The right people to talk to
• Experienced Voice Solution Architects• Pre and Post Sales support for all solutions• Additions - 3rd party add-on products to complete the whole solution• Leverage our staff with over 10 years of industry experience
Making parts into a solutions
With NetBorder Express and our other wide assortment of products you can make a true complete solution.
• IP-PBX – trixbox/snom• End Points – Aastra, snom, Polycom• Headsets – Plantronics, Jabra• Call Recording Suites – Oaisys, Verba Technologies• SIP Firewalls – InGate, UM-Labs• Session Border Controllers – InGate, UM-Labs
4.0
+ = A Complete Solution
Contact Me
Costa ChatjiantoniouBDM - Voice and Unified Communications Specialist
Interwork [email protected] x4235
• VoIP Gateways are essential elements in the transition from Legacy to VoIP networks
• NetBorder Express is Sangoma’s Enterprise Class VoIP Gateway– Leverages Sangoma Telephony H/W– Runs on Standard Computer Servers– Brings Software Application Agility– High Level of Integration for OEMs
• NBE 4.0 adds many new significant features to the mix:– Line and Protocol support (BRI, R2, Japan ISDN)– T.38 Fax Relay– Ease of deployment with new licensing scheme– NBE Product Page: http://sangoma.com/nbe
Closing
42
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Stay Connected!
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