Dispelling SMB Market Myths

IP COMMUNICATIONS AND UNIFIED COMMUNICATIONS IN THE SMB MARKET

PRESENTED BY: EDGEWATER NETWORKS AND METASWITCH NETWORKS

REGISTER NOW: okt.to/297OdLMay 28th at 9am PT

IP Communications in the Mainstream? IP Communications has made the leap and

Crossed the Chasm Non Adopter purchase drivers are as much about

the Service Provider as they are about Economics Adopter feature use is higher than ever but they

are less evangelical

Unified Communications is rapidly approaching the Chasm UC interest is rising across market segments Non Adopters think UC features should be

included in IP Communications offers

How do you manage your company’s IT?

23%

8%

38%

31% 32%

19%

43%

7%

35%

23%

37%

5%

25%

58%

15%

IT Manager IT Staff Outsource Don’t Manage

< 20 Employees 20-49 Employees 50-99 Employees > 100 Employees

IT Decision MaketAdd IT Influence

Business Decision Maker

What type of Phone System do you have?

40%

22%4%

21%

2% 11%25%

30%6%

11%

8%

16% 24%

28%

3%

8%

9%

25%16%

35%

9%

9%

7%

20%

KSU PBX Centrex Single Line HPBX IP PBX Mixed

< 20 Employees 20-49 Employees 50-99 Employees > 100 Employees

PBX ReplacementKSU or PBXReplacement

KSU Replacement orFirst Phone System

IP Communications Adoption by Company Size

1-4 5-19 20-49 50-99 100-249 250-500 500+

94%83%

73%63%

70% 71%64%

6%17%

27%37%

30% 29%36%

IP TDM

Potential Market

REGISTER NOW: okt.to/297OdLMay 28th at 9am PTDISPELLING SMB MARKET MYTHS:IP COMMUNICATIONS AND UNIFIED COMMUNICATIONS IN THE SMB MARKET

PRESENTED BY: EDGEWATER NETWORKS AND METASWITCH NETWORKS