[Webinar PPT] The New Age of Consortia
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Transcript of [Webinar PPT] The New Age of Consortia
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The New Age Of Travel Consortia
Travel technology knowledge forum
Webinar
Technologies that help create lasting value for affiliate members
6th Jan 2014
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About the presenters
Varun JainPresident Engineering-Tavisca SolutionsHas built technology that has helped host agencies and consortia’s offer better value to member agencies using technology.
Kaustubh LatkarGM -Tavisca SolutionsHas worked with travel businesses across the world to implement relevant technology that brings sustainable benefits
Email: [email protected]
Email: [email protected]
blog.tavisca.com
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Most agency members would give these reasons for sticking around..
ConsortiaHost agencies B2B networks Home based agencies
• Tech tools• Promotion Support• Commission• Networking events• Marketing support• Customer services• Training
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What makes members leave ?
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Creating a Niche
Tracking business
Tools to handle customers
Onboarding
The fundamental needs of a member agency
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Onboarding - How quickly and easily can a member join up ?
Where can technology help …
Tools to handle customers - How quickly can tools be set up for members ?
Tracking business - How well can members track their business ?
Creating a Niche - What tools do are available for member agency to create a niche?
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The 4 step process for evaluating consortia technology
Step 1
Onboarding – How quickly can consortia set up member logins ?
The time it takes to order a cup of coffee
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Step 1. Onboarding – How quickly can a consortia set up member agencies
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Step 1. Onboarding – How quickly can consortia set up member agencies
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Step 1. Onboarding – How quickly can consortia set up member agencies
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Checklist – How quickly should consortia set up member agencies
Check list for success
Store all business information of the member quickly
Automate tools for relationship managers to help members with bookings whenever needed from DAY 1
Send a secure invitation for the member to complete their profile with the consortia
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The 4 step process for evaluating consortia technology
Step 2Tools to handle customers – How quickly can tools be set up for members ?
Enable inventory and booking capability quickly
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Step 2. Tools to handle customers – How quickly can tools be set up for members ?
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Step 2. Tools to handle customers – How quickly can tools be set up for members ?
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Step 2. Tools to handle customers – How quickly can tools be set up for members ?
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Step 2. Tools to handle customers – How quickly can tools be set up for members ?
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Step 2. Tools to handle customers – How quickly can tools be set up for members ?
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Checklist – How quickly can tools be set up for members ?
Check list for success
Quickly enable inventory for the member by creating a system of POS (Point of Sale)
Enable products (Air, Hotel, Car, Activities, Insurance) at the click of a button
Quickly create a website using readymade website skins
Have a single process to get the member agency up and running
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Questions ?
Tip :
You can ask questions by clicking on the raise hands icon and by typing in the question in the message box
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The 4 step process for evaluating consortia technology
Step 3Tracking business -How well can members track their business ?
The Mid-office
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Step 3. How well can members track their business ?The Mid-office
Nebraska Travel – Welcome Kelly
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Step 3. How well can members track their business ?The Mid-office
Nebraska Travel – Welcome Kelly
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Step 3. How well can members track their business ?The Mid-office
Nebraska Travel – Welcome Kelly
Copyright 2014 www.tavisca.comTavisca is a registered trademark
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Checklist – How well can members track their business ?
Check list for success- The Mid-office
Ready-to-go mid-office for members to track their bookings
Transparently access information such as commissions earned
Track all communication with customers
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The 4 step process of evaluating consortia technology
Step 4Creating a Niche – What tools are available for a member agency to create a niche?
Member agencies can load regional
inventory ( Contracted hotels, activities)
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Step 4Helping your member agencies create their own niche
• Every member agency can create a regional niche by negotiating contracts with local hotels and activities providers.
• Consortia technology should leverage this strength by letting member agencies add such niche inventory to the common pool.
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Step 4Helping your member agencies create their own niche
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Step 4Helping your member agencies create their own niche
Copyright 2014 www.tavisca.comTavisca is a registered trademark
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Checklist – Helping your member agencies create their own niche
Check list for success
Leverage local & regional niche of member agencies
Offer and inbuilt Inventory manager for members to load their negotiated inventory
Openly promote each members agencies inventory to other members
Help create members sell their regional inventory( Hotels, Activities)
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Summary – The 4 step process to evaluating consortia technology
Store all business information of the member quickly Help members with bookings whenever needed from DAY 1 Use secure technology practices ( Member profiles)
Creating a Niche
Tracking business
Tools to handle customers
Onboarding
Use POS (Point of Sale) approach – Enable bookable inventory from DAY 1 Enable products (Air, Hotel, Car, Activities, Insurance) at the click of a button Quickly create a website for the member using readymade website skins
Ready-to-go mid office for members to track their bookings Transparently access information such as commission earned Track all communication with customers
Offer and inbuilt Inventory manager for members to load their negotiated inventory Openly promote each members agencies inventory to other members Help create members sell their regional inventory( Hotels, Activities)
Copyright 2014 www.tavisca.comTavisca is a registered trademark
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Questions ?
Tip :
You can ask questions by clicking on the raise hands icon and by typing in the question in the message box
Copyright 2014 www.tavisca.comTavisca is a registered trademark
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Webinar Recording & our complimentary checklist
Webinar recording would be made available to participants
Complimentary ‘Ready Reckoner’ for evaluating technology
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Tavisca – Contact us
For any additional information and in-depth support on choosing travel technology, do get in touch with us on
www.tavisca.com
@Tavisca
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About the presenters
Email: [email protected]
Email: [email protected]