Webinar: DITA and the Global Customer Journey Series

DITA and the Global Customer Journey Series: But Wait... There’s More! Where Do You Go Now with Your DITA Implementation?

You’ve met your initial goals with DITA and component content management. But what’s beyond—mobile, personalization, cross-

functional sharing of content? Look ahead to using DITA and CCM as the foundation for delivering quality, relevant technical content to

your customers and truly creating an engaging customer journey.

Join SDL and guest speakers Helen Cavender, Brocade and Joan Lasselle, Lasselle-Ramsey to hear about their longer term vision for

their organizations and the business processes needed to reach that next goal.

Date & Time-

December 13 2012 1:00 PM (1 hour), Eastern Standard Time (EST)

Presenters-

Helen Cavender, Brocade and Joan Lasselle, Lasselle-Ramsey, SDL

Webinar URL

http://www.sdl.com/events/sct/webinars/dita-where-now.html

About SDL

SDL enables global businesses to engage with their customers in the language, the media and at the moment they choose. We help

businesses manage their brands, drive global revenues, accelerate speed to market and enrich their customers’ experience. SDL

solutions drive global reach across multiple languages, cultures, channels and media. SDL has over 1,500 enterprise customers, 400

partners and a global infrastructure of 70 offices in 38 countries. For more information, visit www.sdl.com.

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Know more - Global Information Management, Automated Translation, Global Communication