WEBINAR: Developing Lean Supply Chain Problem … · WEBINAR: Developing Lean Supply Chain Problem...
Transcript of WEBINAR: Developing Lean Supply Chain Problem … · WEBINAR: Developing Lean Supply Chain Problem...
Advancing the World’s Supply Chains
WEBINAR: Developing Lean Supply Chain Problem Solvers
1-Hour Webinar
Brad Bossence Vice President, LeanCor Supply Chain Group
www.scl.gatech.edu/blscps
March 10-12, 2015 | September 15-17, 2015 Georgia Tech Global Learning Center
www.scl.gatech.edu/LEAN &
Lean Supply Chain Professional Series
Building the Lean Supply Chain Problem Solver
Copyright © LeanCor 2015
The Lean Enterprise System
PDCA
Long Term Thinking
Creating Customer Value
The Purpose
Th
e Peop
le
Learning Organization
Change Agent
“Go See”
Problem Solver
Systems Thinker
Responsibility & Results
Students & Teacher
Standardization
Stability
Flow - JIT
Quality at the Source
Waste Elimination
Customer Focus
Th
e P
roce
ss
Respect For Humanity
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Lean Organizations Think Differently
POLL QUESTION: Where does your organization weigh? Left
(Traditional) or Right (Lean Thinking)
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Lean Thinking - Fundamentals
Articulate Your Purpose and Customer Value Proposition
Build the Learning Organization
Show Respect for People
Show Respect for Processes- Stability, Standardization, Quality at the Source
Make Problems Visible - Solve Problems in Real Time
Eliminate All Waste- Do Only Those Things That Add Value to the Customer
Think Long Term as Well as Short Term
Continuously Improve: Get Better Every Day
Teach the Power of Process Review and use a simple and standard problem
solving model
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The Problem Solver
Audience Question: What does this
even mean?
1. What is a problem?
2. What are different fundamental types
of problems?
3. What is a solver?
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ACTUAL
This Gap = Problem
“The problem is at the top; management is the problem. You have to manage the system, the system will not manage itself.”
- W .E . Dem ing
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Problem Solving and Process
What we leaders need to recognize is that most problems are associated with processes.
Therefore, the Lean Problem Solver needs to be a process thinker.
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Lean Thinking 101: Inputs and Outputs
Process Elements
Supplier
Input
Procedure
Timing
Output
Measure
Customer
If it’s all about processes, we should know what a process is:
Process: a systematic series of actions directed to some end.
Y = f(x) Business is about taking inputs and transforming them into outputs that our customer will see value in. How well we do this determines how well our organization performs.
What is a principle? What are principles inputs ?
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Lean Thinking 102: Second Law of Thermodynamics
In a system, a process that occurs will tend to increase the total entropy of the universe.
Second law of thermodynamics
System: A group of interacting, interrelated, or interdependent elements forming a complex whole.
Entropy: A measure of the disorder or randomness in a closed system
Audience Question: What does this have to do with Problem Solving ?
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Why Problem Solve?
Waste
Incidental Work
Value Added Work
Value Added Work
Waste
Incidental Work
Growth
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Growth Through Continuous Improvement
CI Results
Waste
Incidental Work
Value Added Work
Waste
Incidental Work
Value Added Work
Apply CI Process
Additional Value Add
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What are some Problem Solving model examples you use in your organization?
Why is it critical to have formal problem
solving models?
Application Questions
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ORLOE Problem Solving Model Do the Work & Identify the Problem
Plan & perform the work.Identify gap between plan vs. actual condition.
Define the Problem
Document & validate current state.Develop a clearly defined problem statement.
Determine Root Cause
Identify all possible causes to the problem.Isolate critical few root causes to the problem.
Identify Solutions
Develop solutions that address the root causes to the problem.Ensure the solutions support the entire value-stream.
Implement & Sustain the Solution
Communicate, train, and Implement the solution.Measure and monitor the impact of the solution.
Learn
Op
tim
ize
Execu
teO
pera
teR
evie
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Level Flow & Takt Time
Tools Are a Means, Not the Purpose! But Here Are Some Examples…
Picking Visuals
Shift Readiness
Problem Solving Board
Advancing the World’s Supply Chains
Included w/course Everything I Know About Lean I Learned in First Grade
Questions/Comments [email protected]
www.scl.gatech.edu/blscps
March 10-12, 2015 | September 15-17, 2015 Georgia Tech Global Learning Center
Lean Supply Chain Professional Series
Building the Lean Supply Chain Problem Solver
Thank You for attending