Webinar 3 - Patient Involvement in Hand Hygiene
-
Upload
canadian-patient-safety-institute -
Category
Health & Medicine
-
view
122 -
download
1
description
Transcript of Webinar 3 - Patient Involvement in Hand Hygiene
![Page 1: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/1.jpg)
Patient Involvement in Hand Hygiene: Patient-as-Observer Approach
Jessica NgManager, Infection Prevention & Control
Sheila Le-AbuyenInfection Prevention & Control Practitioner
Wednesday, April 24th, 2013
1
![Page 2: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/2.jpg)
Women’s College Hospital (WCH)
![Page 3: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/3.jpg)
Public Health Ontario’s Just Clean Your Hands Program
![Page 4: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/4.jpg)
Hand Hygiene (HH) Auditing
• Physical environment• Type of care provided• Resources required
4
![Page 5: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/5.jpg)
What is the Patient-as-Observer (PAO) Approach?
• Adapted an alternative auditing method to address concerns unique to ambulatory setting
• Patients as observers for HH compliance of HCPs
![Page 6: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/6.jpg)
What is the Process?
• Multidisciplinary working group• Staff engagement• Data collection
![Page 7: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/7.jpg)
What is the Process?
• Multidisciplinary working group– Developed workflow, staff engagement strategy, survey
tools and timeline together– Ongoing input in shaping pilot
![Page 8: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/8.jpg)
What is the Process?
• Staff engagement– HH product location and use– Provided necessary education/training
![Page 9: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/9.jpg)
What is the Process?
• Staff engagement– Working group meetings– Presentation to
department– All users’ memo– Update meetings– Emails
![Page 10: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/10.jpg)
What is the Process?
• Data collection– Trained volunteers to distribute and collect survey cards– Shared results through regular email updates
![Page 11: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/11.jpg)
What is the Process?
11
![Page 12: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/12.jpg)
What is the Process?
![Page 13: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/13.jpg)
What is the Process?
• Data collection– Survey card return rate: 76%– Hand hygiene compliance rate: 97%
![Page 14: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/14.jpg)
Next Steps
– Present pilot results to department
– Expansion to rest of department
– Adoption in other ambulatory clinics/departments conducive to PAO method
![Page 15: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/15.jpg)
Challenges
• Managing preconceived notions about HH auditing• Dependence on volunteers
![Page 16: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/16.jpg)
Lessons Learned
• Viable alternative to direct observation HH auditing
• Fewer resources cost-effective
• Patient-centered design to maximize response rates
• Engagement through multidisciplinary working group
• Utilization of volunteers in non-traditional ways
• Means to engage, empower and educate patients
![Page 17: Webinar 3 - Patient Involvement in Hand Hygiene](https://reader035.fdocuments.in/reader035/viewer/2022062514/55841e2ed8b42aa81e8b4720/html5/thumbnails/17.jpg)
Thank you! Questions?