Webcall.today - Uber for online calls

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Uber for online calls

Transcript of Webcall.today - Uber for online calls

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Uber for online calls

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80% online consumers do not make order without quick response from online shop

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Time to response from biggest car dealers

15  sec  

2  min  

47  min  

62  min  

82  min  

90  min  

114  min  

556  min  

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Different contact phone numbers Toll-free numbers (0-800) Callback request form Skype

Let’s customers call instantly from interested web page!

Without phone.

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Call was yesterday.

Webcall.today

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PUSH THE BUTTON – MAKE CALL

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CALLS FROM BROWSER WITHOUT ANY PLUGINS AND SOFTWARE

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AUTOMATED CALLBACK SERVICE

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includes both services and allows to integrate features with 3rd-party software and services on API Level

WEBCALL API

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WEBCALL FOR CONSUMERS

Instant calls right from interesting web page Free calls from mobile app Leave feedback after any call

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WEBCALL FOR BUSINESS

New, instant and cheap communication channel with customers Increasing online conversion and customers loyalty Advanced calls routing and analytics tools Out-of-box integration with any IP PBX and Call Centres systems Mobile platforms support (iOS/Android)

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Market size in 2014 (US only)

490 000 operators 23 000 businesses

$20 Bln revenue Annual growth 3,1% 2009-2014

Deloitte Telemarketing & Call Centers in the US: Market Research Report

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Features Webcall Zingaya RingCentral Twilio

Cross-browsing support +   +   +   +  iOS/Android support +   +   +   +  REST API and Mobile SDK +   +   -­‐   +  SIP support +   part.   +   +  Customization support +   +   -­‐   +  Automated callback +   -­‐   -­‐   -­‐  Mic/Internet check +   part.   +   +  End user support +   +   +   -­‐  

Competitors

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Finance model

“Pay-as-You-Use” – No subscription fee. Only effective calls are paid. Premium support Integration services

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Traction Sales started: 01/2015

450 customers (incl. biggest delivery services in Ukraine)

Engagement: 50% (a half of customers use service daily)

Growth: ~30%/mo Geography: CIS, Kazakhstan, USA, Poland, Romania

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Distribution

Direct salesPartners network:

SEO/SMM, Web studios, Call Centres

and freelancers

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Core Team

Yaroslav Naumenko CEO/Co-­‐Founder  

George Vardanyan CMO  

Igor Olhovskiy CTO

Average experience in professional area: 5+ years

Sergiy Fitel Co-­‐Founder  

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Roadmap 2015 Continue expansion to international markets - EU, USA, Asia

ARPU - $20/mo

Active customers - 10000

Adding new features to service - Cloud PBX and others

Develop new features for mobile applications

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What we need

Networking      Leads  and  interna9onal  customers  

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Thank you!

www.webcall.today