Webcall.today - Uber for online calls
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Transcript of Webcall.today - Uber for online calls
Uber for online calls
80% online consumers do not make order without quick response from online shop
Time to response from biggest car dealers
15 sec
2 min
47 min
62 min
82 min
90 min
114 min
556 min
Different contact phone numbers Toll-free numbers (0-800) Callback request form Skype
Let’s customers call instantly from interested web page!
Without phone.
Call was yesterday.
Webcall.today
PUSH THE BUTTON – MAKE CALL
CALLS FROM BROWSER WITHOUT ANY PLUGINS AND SOFTWARE
AUTOMATED CALLBACK SERVICE
includes both services and allows to integrate features with 3rd-party software and services on API Level
WEBCALL API
WEBCALL FOR CONSUMERS
Instant calls right from interesting web page Free calls from mobile app Leave feedback after any call
WEBCALL FOR BUSINESS
New, instant and cheap communication channel with customers Increasing online conversion and customers loyalty Advanced calls routing and analytics tools Out-of-box integration with any IP PBX and Call Centres systems Mobile platforms support (iOS/Android)
Market size in 2014 (US only)
490 000 operators 23 000 businesses
$20 Bln revenue Annual growth 3,1% 2009-2014
Deloitte Telemarketing & Call Centers in the US: Market Research Report
Features Webcall Zingaya RingCentral Twilio
Cross-browsing support + + + + iOS/Android support + + + + REST API and Mobile SDK + + -‐ + SIP support + part. + + Customization support + + -‐ + Automated callback + -‐ -‐ -‐ Mic/Internet check + part. + + End user support + + + -‐
Competitors
Finance model
“Pay-as-You-Use” – No subscription fee. Only effective calls are paid. Premium support Integration services
Traction Sales started: 01/2015
450 customers (incl. biggest delivery services in Ukraine)
Engagement: 50% (a half of customers use service daily)
Growth: ~30%/mo Geography: CIS, Kazakhstan, USA, Poland, Romania
Distribution
Direct salesPartners network:
SEO/SMM, Web studios, Call Centres
and freelancers
Core Team
Yaroslav Naumenko CEO/Co-‐Founder
George Vardanyan CMO
Igor Olhovskiy CTO
Average experience in professional area: 5+ years
Sergiy Fitel Co-‐Founder
Roadmap 2015 Continue expansion to international markets - EU, USA, Asia
ARPU - $20/mo
Active customers - 10000
Adding new features to service - Cloud PBX and others
Develop new features for mobile applications
What we need
Networking Leads and interna9onal customers
Thank you!
www.webcall.today