COURSE NAME & semester & section being taught

Professional MBA

Term:Spring 2015 term 1

Course:PMBACourse Number: 5830CRN: 26119, Section: 0

Title:Production and Operations ManagementCredit Hours: 3

Schedule: Time/ Location: online courseDay(s): 1/5/2015 to 2/20/2015

Contact

InformationInstructor: Parthasarati Dileepan, Ph.D.

Office Location: Fletcher Hall 106

Office Phone: (865) 315-8280; Campus: 423-425-4675

Office Hours/Virtual Office Hours:On campus: 12:00 1:30 p.m. TR;

Online: 2:00 3:00 p.m. MW

Email Address: Dileepan@mocs.utc.edu

Response Time: 24 hours

PREREQUISITES AND COREQUISITES:

PMBA 5010 with a grade of C or better or department head approval

COURSE DESCRIPTION:

Topics addressed include production process selection; capacity scheduling; inventory management; product and process quality control issues; supply chain management; service operations management; and project scheduling

COURSE OUTCOMES:

Critical understanding and mastery of the following operations management concepts and decisions.

Productivity

Project management

Forecasting

Total Quality Management

Statistical Quality Control

Inventory Management

Aggregate Production Planning

Material Requirements Planning

Production Scheduling

These outcomes will be measured with homework, tests, and mastery points please see under Evaluation/Assessments for more details.

ACCOMMODATION STATEMENT

If you are a student with a disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) and think that you might need special assistance or a special accommodation in this class or any other class, call the Disability Resource Center (DRC) at 425-4006 or come by the office, 102 Frist Hall.

COUNSELING CENTER STATEMENT

If you find that personal problems, career indecision, study and time management difficulties, etc. are adversely impacting your successful progress at UTC, please contact the Counseling and Career Planning Center at 425-4438.

COMMUNICATION: The primary means of communication is via email. To enhance student services, the University uses your UTC email address for all communications. Please check your UTC email on a regular basis at least twice a day. If you have problems with accessing your UTC email account, contact the Call Center at 423/425-4000. In addition, you may use (865) 315-8280 to contact me by phone and leave a message. In either of these cases you can expect a response within 24 hours. My campus phone number is 423-425-4675. Responses to messages left in this number may take longer.

Netiquette expectations: A high level of prfessionalism and courtesy towards each other while communicating online is expected of all the students. Please visit the following web site for more information on best practices. http://www.albion.com/netiquette/corerules.html.

HONOR CODE PLEDGE (from the UTC Student Handbook)

I pledge that I will neither give nor receive unauthorized aid on any test or assignment. I understand that plagiarism constitutes a serious instance of unauthorized aid. I further pledge that I exert every effort to insure that the Honor Code is upheld by others and that I will actively support the establishment and continuance of a campus-wide climate of honor and integrity.

Your Career Path - Meeting with Faculty

College of Business faculty are happy to share their knowledge and experience with you as you plan for your future. If you have any questions regarding career paths in this field or interest in applying to graduate school, please feel free to meet with me (or any faculty member) during office hours or after class throughout the semester.

EVALUATION/ASSESSMENT:

Quiz Me Mastery Points

MyOmLab

100

25%

Homework

Blackboard

150

37.5%

Chapter tests

MyOmLab

150

37.5%

Total

400

100%

Quiz Me Mastery Points

Quiz Me must be completed in MyOmLab. Reading assignment and class lecture videos for each chapter covered will be made available via Blackboard. Further, Study Plans including practice quizzes will be assigned for each chapter in the MyOmLab web page. Students are expected to master these assignments and mastery quizzes referred to as Quiz Me in MyOmLab. Each Quiz Me is worth one mastery point. A minimum score of 80% in the Quiz Me is required to earn the Mastery Point. Quiz Me can be retaken any number of times until the minimum score of 80% is achieved. However, before retaking the Quiz Me, practice quizzes must be retaken as well. The total Mastery Points earned will count towards 12.5% of the final grade.

HOMEWORK

Homework must be submitted in Blackboard. Emailed homework will NOT be accepted for grading. Two homework assignments will be made each week. Completed homework showing complete and detailed work must be uploaded into Blackboard. The file formats in which homework may be submitted are Word (DOC, DOCX), Excel (XLS, XLSX), and PDF (PDF). Files of all other file formats will be deleted without grading. If you use scanner or camera to take digital picture of your homework, the jpg files must be converted to pdf format before uploading. All homework assignments will be graded within one week after the due date.

CHAPTER TESTS

There will be one test for each chapter covered and will be administered through MyOmLab. The tests will cover theoretical concepts as well as numerical problems. Students will be allowed two attempts and the higher grade of the two attempts will be recorded.

TIME COMMITMENT

On the average students will require about 15 hours a week to complete the weekly requirements for this class including reading, homework, tests, and Study Plan Quiz Me, etc. The actual time required will vary considerably and is a function of aptitude for quantitative problem solving.

LATE POLICY FOR HOMEWORK/TEST

No late homework/test will be allowed more than one week after the due date.

First two late homework/test completions within one week are allowed without any penalty.

After the first two late homework/tests, 2 points per weekday will be deducted for the third to fifth late homework/test completions.

No late homework/test will be allowed after the fifth late homework/test completion.

DISCUSSION BOARD

Discussion board participation is not required and will not be counted towards grading in this class. However, students are encouraged to use the discussion board to post questions homework problems and difficult concepts they have difficulty mastering.

REQUIRED TEXTBOOK/RESOURCES:

Operations Management Plus NEW MyOmLab with Pearson eText -- Access Card Package 11/e, Jay Heizer and Barry Render, Publisher: Prentice Hall. The publisher offers three options for purchasing the textbook and access to MyOmLab. They are described below.

Option

ISBN

Description

Comment

1.

013292062X9780132920629

MyOmLab + etext of the book

This option is best for students who dont mind not having a hard copy of the text.

2.

01334551819780133455182

MyOmLab + etext + Loose Leaf hard copy

This option is best for students who want a hard copy of the text.

3.

01329205499780132920544

Only MyOmLab access card (no etext)

This option is best for students who already have a copy of the text. These students can buy just the access code for MyOmLab which is required.

MYOMLAB

MyOmLab is the online learning platform that accompanies the textbook published by Prentice Hall. Purchasing access to MyOmLab platform using one of the three options listed above is mandatory. Quiz Me Mastery points (25% of the total grade) and Chapter tests (37.5% of the total grade) will be administered only via MyOmLab. Links to the different MyOmLab modules will be provided in Blackboard.

BLACKBOARD

All the class materials including class notes, video clips, discussions, homework, etc., will be made available in Blackboard. There will be one learning module folder for each chapter. The learning module will contain all the necessary materials for mastering the content of the chapter. These materials include, but not limited to Powerpoint notes, Audio/video files presenting content, and MS-Word document containing example class problems

There will also be a course schedule section. This section will have one folder for each week and will have a list of all the tasks and assessments that must be completed for each given week. This list of tasks will include, but not limited to:

Reading assignment

Learning module content to view and complete

Homework assignment to submit, and

Tests to complete

TEACHING/LEARNING STRATEGIES:

A detailed weekly schedule for the course will be provided in Blackboard. There will be one folder for each week of classes. The folder will contain a list of learning tasks including reading assignment, video lectures to watch, and class work to complete. Further, the folder will contain a list of assessments to complete such as homework, Quiz Me, and tests. Students must complete all the listed learning tasks and assessments as given in the weekly schedule.

TECHNOLOGY

The following is a list of technology and digital skills required for this class.

High-speed internet

UTC Mocs email

Basic Excel knowledge including entering basic formulas, formatting, printing, etc.

If students wish to have audio/video chat for extra help with class material and/or homework they need to do so via Google Plus Hangouts. Students must use USB headphone with microphone to prevent disturbance.

COURSE SCHEDULE/TOPICAL OUTLINE:

WEEK

Date

Chapter

Topic

Week 1

1/5/2015 to 1/11/2015

Chapter 1

Introduction, Productivity

Chapter 3

Project Management

Week 2

1/12/2015 to 1/18/2015

Chapter 4

Forecasting

Week 3

1/19/2015 to 1/25/2015

Chapter 6

Managing quality

Supplement 6

Statistical Process Control

Week 4

1/26/2015 to 2/1/2015

Chapter 12

Inventory Management

Week 5

2/2/2015 to 2/8/2015

Chapter 13

Aggregate Planning

Week 6

2/9/2015 to 2/15/2015

Chapter 14

Material Requirements Planning

Week 7

2/16/2015 to 2/20/2015

Chapter 15

Short-term Scheduling