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Martin High School
FRONT OF HOUSE VISITORS’ RECEPTIONIST
Link Road, Anstey, Leicestershire. LE7 7EBTel: (0116) 2363291Fax: (0116) 2352121
Email: [email protected]: www.martinhigh.org
Head Teacher: Mrs Laura SanchezDeputy Head Teacher: Mr Paul Wicken
Martin High School
Job Title: Front of House Visitors Receptionist
Hours: 8.00 am – 4.30 pmTerm time plus 1 week in the holidays
Job Purpose: To act as the primary point of contact between the school,
parents/carers and the community and to provide consistency and accuracy of communication to best support pupils and staff.
To operate the school switchboard and office e-mail account. To promote the school by presenting a positive image. To ensure they have a comprehensive understanding of the school
community and its operations and knowledge of daily activities. To work as a member of a team that provides high quality
administrative support for the school, To ensure stocks of stationery and first aid materials are
maintained. To be first aider for adults and keep a log and report any injuries
using AssessNet. To provide first aid cover for the learner receptionist when required. Receive and entertain visitors, dealing with general enquiries from
staff, pupils, parents/carers and members of the community. Open and distribute all post and deal with outgoing post at the end
of the day. Take delivery of parcels, distribute and maintain a record of them. Word processing of documents as required by management and
teaching staff. Other administration duties as required. Participate in the school’s scheme of professional development and
performance Any other duties that may be required by the Senior Management
The Academy will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for anyone with a disabling condition.
The Academy is committed to safeguarding and protecting the welfare of children and young people and expects all staff to share this commitment and to ensure that every child really matters.
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.
This post is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.
Front of House Visitors Receptionist
Experience of emergency first aid
Good computer and word processing skills
Able to multi task in a pressurised environment
Knowledge of SIMs
Excellent telephone manner
Able to use diplomacy to resolve conflict
Ability to create and sustain accurate filing systems
Experience of engaging with young people and adults in a positive manner
Good literacy skills
Pride in professional appearance and conduct
Confident in talking to a range of agencies
Desire to be part of the wider school community
Passionate about education and working with young people
Able to produce professional documents in a timely fashion
Able to act on own initiative
Resilient and good sense of humour