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Janet Petersen Final Project Professionalism in Business Marketing 1960 Spring Semester 2016

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Janet PetersenFinal Project

Professionalism in Business Marketing

1960Spring Semester

2016

Janet PetersenResume

J A N E T P E T E R S E N

OBJECTIVETo utilize my retail experience and knowledge of the grocery buying industry in a rewarding, career oriented position with a successful supermarket retail company.

EXPERIENCE1991 - Current Smith’s Food and Drug Center

Salt Lake City, UTLead ASP – Grocery MerchandisingAnalyze store movement and display space for product allocationBillings for liquor and grocery departmentsCreate display plan to maximize store space for productGrocery BuyerPurchasing for categories including household, detergent, baby

food. pet food, cigarettes Control and maintain warehouse inventory levels, costs and

promotions Control and maintain 97% service level to 71 storesEDI Business Coordinator Promoted a 6% growth with EDI trading partners on UCS and

DEX systems Provided techinal support and training for buying and

accounting staffFreight Director Assistant Assigned truck lines to pick up merchandise, tracked deliveries Freight payments and invoicing freight companies providing an

8% reduction in costsWarehouse Payables Processed payables invoices, warehouse payments,

corresponded with vendor account receivable departments

1984 - 1991 Skaggs Alpha Beta Salt Lake City, UTSpecialist V and BookkeeperReconciled store gross profit estimates and bank accounts,

balanced general ledgers, posted moneys and sent shipment inter-company warehouse invoices

Researched, maintained and communicated claim charge backs, delinquient credit memos, inter-company transfers, co-op advertising and closed store’s outstanding bills.

EDUCATION

University of Utah Salt Lake City, UtahCompleted one year of business classesSalt Lake Community College Salt Lake City, UtahCurrently pursing WAFC certification

SKILLSProficient in Microsoft Office Word, MS Excel. Type 50 WPM

[email protected]

Janet PetersenRandom Acts of

KindnessPerform at least ten random acts of kindness. A random act of

kindness, with no expectation of reward or punishment.

Random Act of Kindness 1

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I went to the American Red Cross to donate blood. My blood type is O-.

This is the most needed blood type. O- blood will mix with any type of blood so if there is an accident

and someone needs blood immediately and they don’t have time to test someone’s blood they can give

them O- and it will mix with any other type. Because it is the only one that can mix with anything it puts

it in a higher demand. Because of this, the people are very appreciative to receive the donation.

The process is fairly quick. They ask a few questions and check your health and blood to make sure that

you are in good shape to donate. The actual donation only takes about 5-10 minutes and it is nice

knowing you could be saving lives. Blood is one of the few things that science has not been able to come

up with a manufactured product to replace so it is very important that people take the time to do this

life saving measure.

Random Act of Kindness 2

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I bought my daughter a couple of cases of Rockstar.

She is also attending college and is coming up on her finals. She has been working

full time and trying to keep up with her homework. She is just down to her last two

tests and stays up late at night trying to get in her last bit of studying. One of her

favorite drinks is Rockstar to give her the little bit of extra energy so I figured this

would be a great gift for her.

I am really proud of her for working and trying to take school to better herself and

hopefully get a more successful career. She was very appreciative of the drinks and

that I acknowledge everything that she is trying to do. I like to do little things like

this so she knows that I am trying to be supportive of her efforts.

Random Act of Kindness 3

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I bought tickets to a play and took my Mom to it. It

was at the Salt Lake Acting Company and is called Streetlight Woodpecker. We had

a really good time going together and it was nice to spend time with her one on

one. Whenever we get together we are usually with other people and it doesn’t give

us much time to catch up with each other. I think that she really appreciated the

fact that it was just going to be the two of us. I also think that there is something

about getting older that has really made me appreciate my parents and all that

they have done for me. It has made me realize how lucky I am to have such great

influences on me and how supportive they have been for me throughout my life.

The play was really good and thought provoking. It was about a man that comes

back from the Marines and has to deal with emotional and physical issues from

before he left for the service as well as issues when he returns injured.

Random Act of Kindness 4

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I took my sister to Victoria Secret in the mall. My sister

and I were always close growing up. She is the one in the family that has always

been the happy go lucky one that always has a smile on her face and can make

anyone laugh. A few years ago she was hurt at work and hasn’t been able to work

since. Last fall her husband was in a motorcycle accident so he hasn’t been able to

work either so money has been really tight for them.

She went out of town with me a couple of weeks ago and we shared a room. I

looked at her bras and went “WOW, how old are those things”? She said that she

has just been wearing hand me downs from my mom. She said she didn’t have

money for new ones and has actually never been measured to find out what her

real size was.

I decided to take her to the mall to Victoria Secret and buy her some new bras that

actually fit her. I didn’t tell her why we were going, I just asked her to go to the mall

with me. We not only had a great time shopping and laughing she was really

appreciative that I took the time out to not only go shopping, because everyone

knows I hate shopping, but to buy them for her. She kept saying she would pay me

back but I told her that wasn’t the point, I just wanted to do something nice for her

to show how much I appreciate everything that she has done for me my whole life.

Random Act of Kindness 5

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I cooked dinner for my friend who has been sick. She

has a disease that is really rare and only about 1,000 people in the world have it so

there is not a lot of knowledge about it. It affects her muscles so when it got really

bad she could not move and it started affecting her heart and lungs. They put her

on medication and in physical therapy and she had gotten some of the movement

back but she still struggles to get around.

I made big bowls of chili, salad and bread. This is also something that is easy to

heat up for leftovers and can be eaten plain or over something like a hotdog or

hamburger so it can be switched up a little and also freezes well for storage for

another day.

She is always sweet and appreciates anything that is done for her. She is really

stubborn and independent so she doesn’t like to ask for help but is grateful when

someone does something for her.

Random Act of Kindness 6

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I bought some Girl Scout cookies from some Girl

Scouts selling them in the Taco Bell parking lot. I wrote a note on each of the boxes

saying thanks you for being a great neighbor. I put a box on some of my neighbors

that have either been helpful or friendly in the past.

I do not know what their reaction was because I placed them on their porch after it

was dark so that they would find them in the morning.

I enjoy doing things like this for my neighbors because I appreciate everyone’s help

and friendliness. It is also nice to know that they watch my place for my while I am

away.

Random Act of Kindness 7

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I bought my friend one of her favorite perfumes that

she had run out of and dropped it off on her porch. She had mentioned that she was

out of it but was waiting to save up some money for it.

She called me and asked me if I had bought it and I said I didn’t know what she was

talking about but she said she knew it was me because I am one of the few people

that know what type of perfume she likes. She was really happy to have it.

It made me feel good because she is always doing things for other people. She is

one of the most generous and giving people that I know so it made me happy to be

able to do something for her.

Random Act of Kindness 8

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I left a card and a Starbuck’s gift certificate on the

desk of a girl at work. She has been a great friend to me at work. She has been

having a really hard time lately. She has recently started AA and has been working

on her sobriety. About two weeks ago her boss passed away unexpectedly and they

were very close. She also got some discouraging news when she went to apply for a

promotion and was not even considered for an interview and was told that her

WAFC Certificate was a stepping stone but did not qualify for the education needed

for the position. She has been the person I have gone to when I had questions about

school and has been very supportive. She seemed upset when I talked to her the

day before so I left her the card and gift certificate saying how much I appreciated

her. She came over to my desk in tears and told me thank you for thinking of her

and that I had made her day. It made me feel really good that a simple gesture

meant so much to someone.

Random Act of Kindness 9

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I was at the drive up window of a fast food company. I

told the cashier that I would like to pay for the car behind me. I asked them to tell

the person that their food had been paid for and to have a great day. I am not sure

how they reacted because by the time they got to the window I had pulled away

and driven off. I would like to think that they were happy about the free meal. I

think it would be pretty cool to have that happen to me.

(I didn’t have a picture to confirm this activity, SORRY!)

Random Act of Kindness 10

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Perform random acts of kindness.

For a random act of kindness I am giving a card to one of the store directors. A girl

that used to work in the store with my daughter recently transferred to his store.

The store that they were both working in was making them miserable. The store

management is not engaged and if employees go to them with concerns they just

feel that they are complaining and don’t want to hear their comments. The make

unrealistic demands on them and there are health code issues. They tried different

avenues to try and get the situation corrected to no avail. Her friend was about

ready to quit the company when she was able to transfer to his store. She said it

has been a night and day change. She says Brian is engaged with his employees,

does huddles both in the morning and the evening and invites all of the available

employees to attend so they all know what is going on with the store and the

company. Her attitude towards work and Smiths has been a complete change and

she is actually happy to be an employee. I am giving this card to him anonymously

so I don’t know what his reaction is. I also think this will help because I don’t want

him to know which employee it is that has given him the praise I just think it is

important that he realizes how his style of management has had such a positive

effect on employees.

Janet PetersenHomeless Shelter

Spend time collecting food for the Utah Food Bank (or a similar agency).

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Spend time collecting food for the Utah Food Bank (or a similar agency).

For my project I decided to collect food and drinks for the Homeless Youth Resource

Center.

This center is part of the Volunteers of America organization. It services the

homeless youth in Salt Lake. It currently is a drop in center for youths to be able to

come in and eat, pick up needed supplies, do laundry, take a shower or use the

computer. It currently does not allow a place for them to sleep but they will be

relocating in May and will have additional space which should have some housing. I

like this place to donate because I feel that teenagers are at a point in their life that

which path they take can have a lasting effect on their life. I also feel that this is the

group that gets forgotten about by society.

I worked with some of my friends and co-workers to come up with soda pop and

some food to take down to the shelter. One of my friends came down with his truck

and we loaded all of the product that was collected and delivered it to the center.

When we got there we unloaded it into their storage room where they take all

donations and sort them into categories. They then allow the people in need to

come through and pick different items that they need.

I have been down there before to take donations but this was probably the lowest

that I have seen their shelves. They are always so grateful for anything that they

can get and the youth that happen to be there are always so nice and always offer

to help carry in whatever you are bringing them.

Janet PetersenCultural Event

Learn about a different culture. Attend an event from any ethnic, cultural, or religious community other than your own. Write three or four paragraphs telling about your experience. What did you

learn that you didn’t know before? Did this experience enrich your life? How? Other?

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Learn about a different culture. Attend an event from any ethnic, cultural,

or religious community other than your own. Write three or four

paragraphs telling about your experience. What did you learn that you

didn’t know before? Did this experience enrich your life? How? Other?

The Chinese New Year began on Monday February 8th. This year it is the “Year of the

Fire Monkey”. Several restaurants in Salt Lake celebrate the holiday with one of

those being the Asian Star in Midvale.

The food served gives customers a great variety of Chinese cuisine. I enjoyed egg

drop soup, lettuce wraps, pot stickers and also family style dining on the main

courses so we got to try a variety of different types of entrees.

One thing that I did learn was I was wrong about the performers. I always thought

that the performers were dragon dancers. I learned that they are actually lion

dancers. The main difference between the two is that the dragon dance is

performed by a team of a dozen or so performers while the lion dance only has two

dancers in the costume.

The purpose of the lion or the dragon dance is to bring good luck and to scare evil

spirits away.

The lion dancers are also accompanied by the “laughing Buddha”. The Buddha

teases the lion with his fan and makes him jump and move around.

The performers are usually from a martial arts school. The restaurant owner hangs

lettuce from different spots in the restaurant. Inside the lettuce are red envelopes

that have money in them. The lion dancers will climb on each other’s shoulders to

reach up and grab them and that is how they are paid for their performance. They

then will “spit” the lettuce out on people which is supposed to bring that person

good luck. People in the restaurant will also feed the lion red envelopes with cash in

them. This is supposed to bring good luck and fortune to that person and also goes

as a donation to the martial arts school.

Janet PetersenCommunity

ServiceOther? If you have another idea talk to your teacher.

Spend at least two hours volunteering at an elementary school

Janet Petersen

Mktg 1960 – Professionalism in Business

Term project

Other? If you have another idea talk to your teacher. (Per your email,

spend at least two hours for 25 points)

For my project I went and volunteered at Orchard Elementary in West Valley City. I

took a vacation day off of work on a Friday. I checked in with the office at 8:30 and

the students came in about 5 minutes after that. I started in a 5th grade class and

helped start the day with the Pledge of Allegiance. I explained to them who I was

and what I was doing at the school. We served them breakfast and took role while

they were eating after that I gave them a spelling test and collected papers.

After that I moved down to the Kindergarten class. I introduced myself to them as

well and then helped make copies for the teacher of worksheets for them to use at

another date. I laminated different things for the teacher, cut things out for the

classroom and got prizes ready for the treasure box that they get to pick something

out of as a reward.

I went back to the 5th grade class and they were just getting ready to take their turn

at cleaning up the playground. They had all of the different classes take a part of

the playground and pick up some of the trash to keep their school nice. When they

were done we had them play some games on the grass until it was time to go

home. Friday is their early day so the bell rang around 1:00 or 1:15. I was at the

school for not quite 5 hours helping but the time went by really fast.

I have to say this was probably one of my favorites out of the projects that I have

done for this assignment. It has been a long time since my kids were that small and

so I haven’t been around that environment in a long time. The kids were a lot of fun

to be around and it was fun to be able to help them with their assignments. They

were so eager to show me how they had done after they finished. They were even

asking if I would come back and help out at their school again.

The teachers were very appreciative of the help. They were saying that

unfortunately they do not have a lot of parent support as far as volunteer work to

help with the kids. They felt that by my helping them it gave them time to get some

other things done instead.