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FINAL EXAM REVIEW QUESTI0NS Answer Key for Exploring Business, Marketing & Entrepreneurship 2014-2015

Unit 1.01 – Understand the Purpose & Functions of Business

1. What is a difference between consumers and customers? (CTE_ES.6_12.CTE.EXPENT.1.01)

A.� Consumers make goods and services.

B.� Consumers purchase goods and services.

C.� Customers make goods and services.

D.� Customers purchase goods and services.

2. What do wants and needs have in common? (CTE_ES.6_12.CTE.EXPENT.1.01)

A.� Both needs and wants are goods.

B.� Both needs and wants are services.

C.� Both needs and wants are things people must have.

D.� Both needs and wants are things people use.

3. What is a difference between wants and needs? (CTE_ES.6_12.CTE.EXPENT.1.01)

A.� Needs are goods and wants are services.


B.� Needs are necessary for survival, wants are nice to have.

C.� Needs are nice to have, wants are necessary for survival.

D.� Needs are services and wants are goods.

Unit 1.02 – Classifying Businesses

1. Plumbing, heating/air conditioning repair, accounting services, and lawn care are all considered what type of businesses? (CTE_ES.6_12.CTE.EXPENT.1.02)

A.� Combination product and service

B.� Product type

C.� Service provider

D.� Sole proprietorship

2. Most car dealerships, beauty salons, and home improvement stores are classified as which type of business? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� Non-profit

C.� Product type

D.� Service provider


3. Clothing stores, CD stores, and electronics stores are all classified as which type of business? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� Non-profit

C.� Product type


4. Barber shops, dry cleaners, and car repair shops are all classified as which type of business? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� Non-profit

C.� Product type


5. Norman and Jones Septic Tank Cleaners are the best septic tank cleaners in Mount Airy. How is Norman and Jones Septic Tank Cleaners classified? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� Non-profit

C.� Product type



6. Feather Duster Maids Company employs seven maids to clean people's houses. How is this business classified? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� Non-profit

C.� Product type


7. The Starving Artists Society uses its gallery to sell paintings of local artists. The funds raised by The Starving Artists Society are used to help local artists continue in their chosen profession. The Starving Artists Society is classified as a: (CTE_ES.6_12.CTE.EXPENT.1.02)

A.� combination product and service.

B.� for-profit.

C.� non-profit.

D.� service business.

8. The Gap, Dell, and IBM are all classified as which type of business? (CTE_ES.6_12.CTE.EXPENT.1.02)



B.� For-profit

C.� Non-profit


9. Homeless shelters, the March of Dimes, and the Salvation Army are all classified as which type of business? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� For-profit

C.� Non-profit

D.� Product type

10. Tom and Clare met in college and started a website maintenance business to earn money for their college expenses. How is their website maintenance business classified? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� For-profit

C.� Non-profit

D.� Product


11. Goodwill Industries helps poor and homeless people with the money raised by selling donated products in their stores. Goodwill is classified as what kind of business? (CTE_ES.6_12.CTE.EXPENT.1.02)


B.� For-profit

C.� Non-profit


Unit 1.03 – Types of Businesses

1. What is an advantage of a franchise over a sole proprietorship? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Franchisees can sell stock to start up the business.

B.� Franchisees do not have to work in the business.

C.� Parent company provides training and support to franchisee.

D.� Parent company will pay all of the franchisee's start up costs.

2. How are a franchise and a sole proprietorship alike? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Can sell stock to raise money


B.� Easy to start the business

C.� Owner keeps all profits

D.� Require a contract to start

3. How is a corporation different from a sole proprietorship and a partnership? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Corporations are easier to start.

B.� Corporations do not require a charter.

C.� Corporations provide limited owner liability.

D.� Corporations provide lower owner taxes.

4. When comparing the four main business types, which has the most risk and rewards for an individual? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Corporation

B.� Franchise

C.� Partnership


5. When comparing the four main business types, which allows the owner to start selling products most quickly? (CTE_ES.6_12.CTE.EXPENT.1.03)


A.� Corporation

B.� Franchise

C.� Partnership


6. When comparing the four main types of businesses, which has the BIGGEST DISADVANTAGE when it comes to paying taxes? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Corporation

B.� Franchises

C.� Partnership


7. When comparing the four main types of business organization, which type protects owners the MOST from personal financial liability due to being sued by a customer? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Corporation

B.� Franchise

C.� Partnership


8. Steven and his brothers want to start a plumbing


business together. What is an advantage of organizing the business as a partnership rather than a corporation? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Partnerships can be started up quickly.

B.� Partnerships can issue stock to raise money.

C.� Partnerships have limited legal liability.

D.� Partnerships need a legal charter to begin.

9. How is a corporation different from a sole proprietorship? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Corporations are owned by only one person.

B.� Corporations can sell stock to raise money for the business.

C.� Sole proprietorships have limited liability for the owners.

D.� Sole proprietorships require a legal charter to start the business.

10. How is a corporation different from a sole proprietorship or partnership? (CTE_ES.6_12.CTE.EXPENT.1.03)


A.� Corporation has only one or two owners.

B.� Corporation is usually owned by one person.

C.� Corporation requires a legal charter to start.

D.� The owners of the corporation control the business.

11. What is an advantage of a partnership over a sole proprietorship? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Equal owner control

B.� Limited owner profit

C.� No contracts are necessary to start

D.� Unlimited legal liability shared

12. How are sole proprietorships and partnerships alike? (CTE_ES.6_12.CTE.EXPENT.1.03)

A.� Contracts are needed to start the businesses.

B.� Owners have complete control of the business.

C.� Owners have limited legal liability.

D.� The businesses are owned by one person.


Unit 1.04 – The 6 Functions of Business

1. Collecting money from customers, paying taxes, and processing payroll checks are all classified as which type of function? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Accounting

B.� Human Resources

C.� Information Technology

D.� Operations

2. Promoting, distributing, and pricing products are all classified as which type of function? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Accounting


C.� Management

D.� Marketing all classified as which type of function?

3. Ensuring that the organization meets goals, and working with employees to accomplish organizational goals are both classified as which type of function? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Accounting



C.� Management

D.� Marketing

4. Hiring, firing, and managing the company benefits and educational opportunities for employees are all classified as which type of function? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Accounting


C.� Information Technology

D.� Operations

5. Maintaining email accounts, installing software applications, and maintaining hardware are all classified as which type of function? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Accounting

B.� Human resources

C.� Information technology

D.� Operations

6. Which is an example of an information technology function for a business? (CTE_ES.6_12.CTE.EXPENT.1.04)


A.� Emailing customers to ensure satisfaction

B.� Processing paperwork for new employees

C.� Producing income statements

D.� Testing new computer software


A.� Determining product pricing

B.� Hiring new employees

C.� Monitoring computer networks

D.� Paying employees

8. Which is an example of a human resources function for a business? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Calling customers to ensure satisfaction

B.� Obtaining new products to replace sold stock

C.� Processing new employees' payroll paperwork

D.� Producing the annual company balance sheet


9. Which is an example of a marketing function for a business? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Creating a banner ad for the company website

B.� Interviewing potential sales employees

C.� Obtaining new products to replace sold stock

D.� Preparing income statements for the business

10. Which is an example of an accounting function for a business? (CTE_ES.6_12.CTE.EXPENT.1.04)

A.� Handling the payments made by customers

B.� Obtaining new products to replace sold stock

C.� Re-stocking items in the warehouse

D.� Scheduling delivery of purchased stock


A.� Interviewing potential employees

B.� Preparing a new TV advertising


campaign

C.� Preparing income statements for the business

D.� Processing the employee payroll a business?


A.� Hiring new employees to fill vacancies in the business

B.� Placing products in strategic locations in the stores

C.� Producing financial statements for the company

D.� Producing payroll checks for all employees


A.� Calling customers about new products

B.� Creating a new advertising campaign

C.� Maintaining computer equipment

D.� Preparing a cash flow statement



A.� Designing print advertisements

B.� Hiring employees

C.� Preparing a balance sheet

D.� Testing computer software


A.� Determining pricing

B.� Hiring new employees

C.� Maintaining computers

D.� Paying employees


A.� Preparing a loading dock schedule

B.� Preparing an advertisement for TV

C.� Preparing an income statement

D.� Preparing an organizational chart


Unit 2.01 – Types of Economic Systems

1. What do a mixed economy and a market economy have in common? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Big gap between the wealthy and the poor

B.� Competition in the marketplace

C.� Equal standard of living for all

D.� Government control of the marketplace

2. What is an ADVANTAGE of a market economy compared with a traditional economy? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� In a market economy, economic decisions are made the way they have always been made.

B.� In a market economy, innovation and competition in the marketplace are encouraged.

C.� In a market economy, the government decides what is produced.

D.� In a market economy, there is an equal standard of living for everyone.

3. What is a DISADVANTAGE of a market economy compared with a command economy?


(CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Market economies create a huge gap between the wealthy and the poor.

B.� Market economies do not offer much competition for consumers.

C.� Market economies provide an equal standard of living for everyone.

D.� The government sets prices in a market economy.

4. What do China's economy and France's economy have in common? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Both allow the market to distribute wealth.

B.� Both have a strong central government that controls businesses.

C.� Both have limited government control over businesses.

D.� Both rely on the consumer to guide and make production decisions.

5. Compare the way economic decisions are made in an Amish community with the way they are made in Cuba. (CTE_ES.6_12.CTE.EXPENT.3.01)


A.� Individuals and government make the decisions in an Amish community.

B.� Individuals make the decisions in Cuba.

C.� Tradition dictates how decisions are made in Cuba.

D.� Tradition dictates how decisions are made in an Amish community.

6. Compare the way economic decisions are made in the United States with the way they are made in China. (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Individuals and government make the decisions in China.

B.� Individuals and government make the decisions in the United States.

C.� The government makes all the decisions in the United States.

D.� Tradition dictates how decisions are made in China.

7. What is a DISADVANTAGE of a traditional economy compared to the other types of economic systems? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Competition guides production decisions.


B.� Decisions are centered toward the family.

C.� Government takes care of people's needs.

D.� State-of-the-art technology is not used.

8. What is an ADVANTAGE of a command economy compared with other types of economic systems? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Business owners are free to make their own economic decisions.

B.� Decisions are based on customs and the way things have always been done.

C.� Government makes the decisions about what is produced.

D.� Government provides an equal standard of living for everyone.

9. What is a difference between a market economy and a command economy? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Competition provides consumers choices in a market economy.

B.� Supply and demand determine prices in a command economy.


C.� The government ensures much competition in a command economy.

D.� The government selects what is produced in a market economy.

10. What do the economic systems in China and Cuba have in common? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Economic decisions are based on customs.

B.� Government controls or dictates what is produced.

C.� Government takes care of people's needs; the market takes care of wants.

D.� Supply and demand regulate the economy and determine price.

11. What do a command economy and a mixed economy have in common? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Economic decisions are based on customs in both systems.

B.� Government controls or dictates what is produced in both systems.

C.� Government takes care of people's needs in both systems.

D.� Supply and demand determine


prices in both systems.

12. What is a difference between a traditional economy and a free enterprise system? (CTE_ES.6_12.CTE.EXPENT.3.01)

A.� Decisions are made the way they always have been in a free enterprise system.

B.� Economic decisions are centered around the family in a free enterprise economy.

C.� Economic decisions are determined by competition in a traditional economy.

D.� Supply and demand drive economic decisions in a free enterprise system.

Unit 2.02 – Supply & Demand

Please use the following passage for questions 1 through 4:

1.

According to the Supply and Demand chart in Figure 3, when the demand is 400, what is the price suppliers will charge? (CTE_ES.6_12.CTE.EXPENT.3.02)


A. $0.50

B. $1.00

C. $1.50

D. $2.00

2.

According to the Supply and Demand Chart in Figure 3, at what demand does the equilibrium price occur? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. 200

B. 400

C. 600

D. 800

3.

According to the Supply and Demand Chart in Figure 3, if the supply price is $2, what is the demand quantity? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. 200

B. 400

C. 600

D. 800

4.

According to the Supply and Demand Chart in Figure 3, what is the equilibrium price? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. $0.50

B. $1.00

C. $1.50

D. $2.50



5.

According to the Supply and Demand chart in Figure 2, when the demand is 90, what is the price suppliers will charge? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. $2

B. $3

C. $6

D. $10

6.

According to the Supply and Demand Chart in Figure 2, at what demand does the equilibrium price occur? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. 0

B. 30

C. 50

D. 100

7.

According to the Supply and Demand Chart in Figure 2, if the supply price is $10 what is the demand quantity? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. 0

B. 15


C. 25

D. 50

8.

According to the Supply and Demand Chart in Figure 2, if the seller chooses to set the price higher than the equilibrium price, what can be assumed? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. Fewer people will be willing to buy.

B. More people will be willing to buy.

C. The equilibrium price was set just right.

D. The equilibrium price was set too high.

9.

According to the Supply and Demand Chart in Figure 2, what is the equilibrium price? (CTE_ES.6_12.CTE.EXPENT.3.02)

A. $1

B. $4

C. $6

D. $10

Unit 2.03 – Federal Reserve, Stock Market and e-commerce

1. How does e-commerce impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Businesses compete with businesses all over the world.

B.� Businesses must keep their physical stores open 24-7.

C.� Consumers demand only goods produced in the U.S.

D.� Consumers have less variety in the goods they purchase.



A.� Businesses increase building rent expenses.

B.� Businesses can sell and deliver goods more easily.

C.� Consumers only visit physical storefronts for groceries.

D.� Consumers want fewer goods available online.


A.� Businesses have no need for salespeople.

B.� Businesses have very little competition.

C.� Consumers expect product availability 24-7.

D.� Consumers refuse to shop in traditional malls.

4. How does a bear market impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Business sales will increase rapidly.

B.� Businesses will be able to hire more workers.


C.� Consumers will be able to spend more money.

D.� Consumers will spend less money and save more.

5. How does a bear stock market impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Americans will invest more money in the stock market.

B.� Americans will save more money in the bank and spend less.

C.� Consumers will purchase more large appliances and cars.

D.� Consumers will purchase more primary and vacation homes.

6. How does a bull stock market impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Americans will invest less money in the stock market.

B.� Consumers will purchase fewer single-family homes.

C.� Consumers will purchase more large appliances and cars.

D.� Consumers will save more money in the bank and spend less.


7. How does the stock market impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Individuals invest in the stock market because they don't trust banks.

B.� Individuals invest in the stock market to earn money for the future.

C.� Individuals invest in the stock market because interest rates are high.

D.� Individuals invest in the stock market to save money for clothing.

8. How does a bear stock market impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Americans will invest less money in the stock market.

B.� Americans will invest more money in the stock market.

C.� Consumers will purchase more large appliances.

D.� Consumers will purchase more vacation homes.

9. How does the Federal Reserve impact the U.S. economy? (CTE_ES.6_12.CTE.EXPENT.3.03)

A.� Circulates more money to


stimulate consumer purchasing

B.� Decreases money circulation to help businesses

C.� Raises interest rates to increase employment opportunities

D.� Raises interest rates to stimulate consumer purchasing


A.� Lowers interest rates to encourage consumers to save money

B.� Lowers interest rates to encourage consumers to spend money

C.� Raises interest rates to encourage consumers to spend

D.� Raises interest rates when individuals are saving more money


A.� Lowers interest rates to encourage consumers to spend money

B.� Lowers interest rates when individuals are not saving enough money


C.� Raises interest rates to encourage consumers to spend more money

D.� Raises interest rates when individuals are saving too much money


A.� Lowering interest rates will cause consumers to buy more homes.

B.� Lowering interest rates will cause consumers to save more money.

C.� Raising interest rates will cause consumers to borrow money.

D.� Raising interest rates will cause consumers to buy more automobiles.


A.� Lowering interest rates will cause consumers to invest more money.

B.� Lowering interest rates will cause consumers to save more money.

C.� Raising interest rates will cause consumers to buy less.


D.� Raising interest rates will cause consumers to buy more.

Unit 3.01 – Personal Characteristics & Skills of Entrepreneurs

1. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs believe in themselves? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Goal-oriented

B.� Independent

C.� Risk-takers

D.� Self-confident

2. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs want to make their own decisions, set their own schedules, and can work without supervision? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Goal-oriented

B.� Independent

C.� Risk-takers


3. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs develop a plan of action and make decisions to help achieve that plan?



A.� Goal-oriented

B.� Independent

C.� Risk-takers


4. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs are curious about things that may affect their business and are not afraid to ask questions? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Creative

B.� Inquisitive

C.� Persistent

D.� Responsible

5. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs are accountable for their actions? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Creative

B.� Inquisitive

C.� Persistent

D.� Responsible


6. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs are constantly looking for new ways to solve problems? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Creative

B.� Persistent

C.� Responsible


7. Which personal characteristic of successful entrepreneurs reflects that successful entrepreneurs work until the job is done? (CTE_ES.6_12.CTE.EXPENT.4.01)

A.� Creative

B.� Inquisitive

C.� Persistent


Unit 3.02 – The Entrepreneurial Process

1. Having a large grand opening sale or a summer clearance sale and promoting the sale of new clothing and shoes through advertised specials are all examples of which stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Concept Development


B.� Resourcing

C.� Actualization

D.� Harvesting

2. Offering shares of stock to public investors, planning goals for the business during the next five years, and planning goals for the business during the next ten years are all classified as which stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Concept Development

B.� Resourcing

C.� Actualization

D.� Harvesting

3. What is an example of an activity that is performed during the actualization phase of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Conduct a survey of potential customers

B.� Hold a clearance sale to reduce inventory

C.� Sell stock to the public through the NYSE

D.� Decide to locate the business in Charlotte


4. What is an example of an activity that is performed during the concept development phase of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Complete an application for a SBA loan

B.� Conduct a survey of potential customers

C.� Create a five-year plan for the business

D.� Decide where to locate the business

5. What is an example of an activity that is performed during the harvesting phase of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Complete an application for a SBA loan

B.� Conduct a survey of potential customers

C.� Create a five-year plan for the business

D.� Decide to locate the business in Charlotte

6. Listing people and businesses who might give money to start the business, completing an application for a business loan at the bank, and advertising for people to work in the new business are all classified as which stage of the


entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Discovery

B.� Concept Development

C.� Resourcing

D.� Actualization

7. Preparing a business plan for a new business, renting a building for the new store, and copyrighting the website for the new business are all classified as which stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Discovery


C.� Resourcing

D.� Actualization

8. Sending email surveys to various families, offering samples of Tops Popcorn at the grocery store, and doing research to see how many families in the area buy popcorn are all classified as which stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Discovery


C.� Resourcing


D.� Actualization

9. Jeff worked for IBM for twenty years and recently changed jobs. He decided to start a computer repair business out of his home and is currently seeking people and companies to invest in this business venture. Jeff is in what stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Actualization


C.� Discovery

D.� Resourcing

10. Joan's Jewelry Junction is a business that is independently owned and operated. This business is not dominant in its field but has been in business for two successful years. Joan is in what stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Actualization

B.� Discovery

C.� Harvesting

D.� Resourcing

11. What is an example of an activity that is performed during the concept development stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)


A.� Complete a loan application

B.� Conduct a market survey

C.� Create a five-year plan

D.� Develop a business plan

12. What is an example of an activity for a business person who is entering the harvesting stage of entrepreneurship? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Considering opening a second store

B.� Gathering market research data about the product

C.� Having a grand opening for the business

D.� Seeking financial assistance from the Small Business Administration

13. Emma and Ivy are considering beginning a jewelry-making business. They have been collecting, reviewing, and interpreting the surveys they distributed last week about their business idea. Emma and Ivy are in what stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Actualization



C.� Discovery

D.� Harvesting

14. Jonathan is interested in starting a lawn mowing business. He has been acquiring the money needed to start his business. Jonathan is in what stage of the entrepreneurial process? (CTE_ES.6_12.CTE.EXPENT.4.02)

A.� Actualization


C.� Discovery

D.� Resourcing

Unit 3.03 – Procedures for Starting a Business

1. What would cause a new business to be fined a penalty from the federal government? (CTE_ES.6_12.CTE.EXPENT.4.03)

A.� Failure to apply for a loan or a grant

B.� Failure to pay taxes for the new business

C.� Lack of a good advertising campaign

D.� Shortage of trained employees

2. What could cause a new business to not be able to keep up with the demand for its new service?







3. What could cause a new business to have very few sales during its first year? (CTE_ES.6_12.CTE.EXPENT.4.03)




D.� Lack of a trademark for the company logo

4. What could cause a new business to run short of cash during its first year? (CTE_ES.6_12.CTE.EXPENT.4.03)




C.� Failure to secure proper permits and licenses


5. How are grandparents, Wachovia Bank, and credit unions classified? (CTE_ES.6_12.CTE.EXPENT.4.03)

A.� Friends and relatives of the entrepreneur

B.� Legal protection for the new business

C.� Marketing strategies for the new business

D.� Potential investors for an entrepreneur

6. How are copyrights, trademarks, and patents classified? (CTE_ES.6_12.CTE.EXPENT.4.03)

A.� Contracts between business partners

B.� Investment sources for the entrepreneur

C.� Legal protection for the entrepreneur

D.� Permits for the new business

7. Chen is writing a description of how he will deliver lawn care services to his customers in


his new business. What section of the business plan is he writing? (CTE_ES.6_12.CTE.EXPENT.4.03)

A.� Financial plan

B.� Industry/market analysis

C.� Operational plan

D.� Organizational plan

8. Janelle is writing a description of her new pet-sitting businesses and telling how this is the only business of its kind in the area. What section of the business plan is she writing? (CTE_ES.6_12.CTE.EXPENT.4.03)


B.� Marketing plan

C.� Organizational plan

D.� Product/service plan

9. Brian is writing his plans for expanding his new auto shop business during the next ten years. What section of the business plan is he writing? (CTE_ES.6_12.CTE.EXPENT.4.03)

A.� Executive summary

B.� Growth plan

C.� Industry/market analysis


D.� Management team plan

10. In which section of the business plan would Maria state the vacation, attendance, and training policies for her future employees? (CTE_ES.6_12.CTE.EXPENT.4.03)



C.� Operational plan

D.� Organizational plan

11. James is starting a new website development business. In which section of the business plan would he analyze other website development businesses in his area? (CTE_ES.6_12.CTE.EXPENT.4.03)


B.� Growth plan



12. In which section of the business plan would Juanita give short descriptions of the key points of each of the other sections in the business plan? (CTE_ES.6_12.CTE.EXPENT.4.03)



B.� Growth plan



13. Mark has experience and training in landscaping. He is preparing to start his own landscaping business. In which section of the business plan would he describe his landscaping training and experience? (CTE_ES.6_12.CTE.EXPENT.4.03)


B.� Growth plan

C.� Management team plan

D.� Marketing plan

14. In which component of the business plan should an entrepreneur state that the new business will be selling primarily to teenage boys? (CTE_ES.6_12.CTE.EXPENT.4.03)


B.� Marketing plan

C.� Organizational plan

D.� Product/service plan

15. Maria is creating the part of her business plan that states why her business idea is feasible and how she will secure funding for her new


business. What part of the business plan is Maria developing? (CTE_ES.6_12.CTE.EXPENT.4.03)



C.� Marketing plan

D.� Operational plan

Unit 4.01 – Accounting & Finance & Careers

1.

What is one difference between a bookkeeper and an accountant? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accountants need less education than bookkeepers.

B. Accountants need more education than bookkeepers.

C. Bookkeepers earn more money than accountants.

D. Bookkeepers work in banks and accountants work for companies.

2.

What is one difference between an investment counselor and a stock broker? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Investment counselors only sell corporate stock for clients.

B. Investment counselors recommend all types of investments for clients.

C. Stock brokers buy and sell any type of investment for clients.

D. Stock brokers only recommend traditional bank accounts for clients.

3.

What is one difference between an accountant and an auditor? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accountants assist auditors in recording financial transactions.

B. Accountants work for auditors to help them verify financial records.

C. Auditors assess the accuracy of the firm's financial statements.


D. Auditors speed up the process of collecting money owed to the firm.

4.

What is one difference between an accountant and a CPA? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accountants must have more education.

B. Accountants must pass a national exam.

C. CPAs must pass a national exam.

D. CPAs usually receive a lower salary.

5.

Chief financial officers, personal financial advisers, and financial analysts are examples of which type of career? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

6.

Opening new checking accounts for customers, preparing certified checks for customers, and processing college loan applications are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

7.

Managing a customer's investment portfolio and giving a business advice about its investments are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

8.

Checking the company financial records for accuracy, printing monthly paychecks for employees, and preparing an Income Statement are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)


A. Accounting

B. Banking

C. Budgeting

D. Finance

9.

John works buying and selling stocks and bonds for his customers. John's job is an example of which type of career? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

10.

A savings and loan branch manager is an example of which type of career? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

11.

Bernice has a job sending bills to customers and recording their payments. Bernice's job is an example of which type of career? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

12.

Counseling customers who want to buy corporate bonds, selling life insurance, and analyzing company spending and savings plans are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance

13.

Accepting money that customers put in their savings accounts, counting cash to give to customers who have requested it, and processing a car loan request are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)


A. Accounting

B. Banking

C. Budgeting

D. Finance

14.

Recording payments made on account, preparing balance sheets, and preparing a quarterly income tax report are classified as which type of activity? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Accounting

B. Banking

C. Budgeting

D. Finance


15. In Income Statement B, what is the Net Income/Net Loss? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Loss of $4,000

B. Loss of $500

C. Profit of $4,000


D. Profit of $500

16. In Income Statement B, how was the Net Income/Net Loss determined? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Costs minus Sales

B. Sales plus Total Costs

C. Total Costs minus Total Revenue

D. Total Revenue minus Total Costs


17. In Income Statement A, what is the Net Income/Net Loss? (CTE_ES.6_12.CTE.EXPENT.2.01)

A. Loss of $1,500

B. Loss of $8,500

C. Profit of $1,500

D. Profit of $8,500

18. In Income Statement A, how is the Net Income/Net Loss determined? (CTE_ES.6_12.CTE.EXPENT.2.01)


A. Costs plus Sales

B. Sales plus Total Costs

C. Total Costs minus Total Revenue

D. Total Revenue minus Total Costs

Unit 4.02 – Business Mgmt. & Careers

1. College presidents, school superintendents, and school principals are all classified as which business management career? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Administrative service manager

B.� Education administrator

C.� Human resources manager

D.� Public relations manager

2. Hospital CEO, nursing home manager, and medical clinic manager are all classified as which business management career? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Administrative service manager

B.� Health service manager



3. Managing reservations, banquets, and housekeeping are examples of duties for which business management career?



A.� Administrative services manager

B.� Hotel manager



4. Communicating a positive image for the company is an example of job duties for which business management career? (CTE_ES.6_12.CTE.EXPENT.2.04)



C.� Human relations manager


5. Overseeing the personnel department of a company, including posting job vacancies, screening resumes, and setting interview appointments are examples of job duties for which business management career? (CTE_ES.6_12.CTE.EXPENT.2.04)






6. Managing the office administrative support services to help the office run more smoothly is an example of a job duty for which business management career? (CTE_ES.6_12.CTE.EXPENT.2.04)





7. Helping to resolve a dispute between two workers in the department is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

8. Assigning various job tasks to managers to accomplish goals is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling


B.� Leading

C.� Organizing

D.� Planning

9. Reviewing monthly sales report to see if the department has achieved its goals is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

10. Setting the company objectives for the coming year is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

11. Which activity would be classified as controlling? (CTE_ES.6_12.CTE.EXPENT.2.04)


A.� Assigning managers tasks for the sales promotion

B.� Keeping company employees on course to accomplish goals

C.� Setting company objectives and targets

D.� Setting company performance and quality measures

12. Which activity would be classified as leading? (CTE_ES.6_12.CTE.EXPENT.2.04)





13. Which activity would be classified as organizing? (CTE_ES.6_12.CTE.EXPENT.2.04)






14. Brent frequently walks through the office to be sure that all the employees in his section are on target to complete the company objectives. This is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

15. Determining human resources needs in the company is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

16. Janice coordinates a weekly meeting for all the managers in her company so each manager can update the others on the activities in his/her section. This is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)


A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

17. Helping a new employee learn ways to manage work time effectively is an example of which business management function? (CTE_ES.6_12.CTE.EXPENT.2.04)

A.� Controlling

B.� Leading

C.� Organizing

D.� Planning

Unit 4.03 – Info. Tech. (I.T.) & Careers

1. What is one difference between a computer programmer and a software designer? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� A computer programmer coordinates the coding work.

B.� A computer programmer plans the computer program.

C.� A computer programmer writes the code for a computer program.

D.� A software designer writes code


for systems programs.

2. The nature of work for a help desk technician would usually include: (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� answering telephone calls.

B.� creating software.

C.� managing computer networks.

D.� working outside.

3. Fay is a programmer who plans and manages the development of business applications at her company. What is her profession? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Computer analyst

B.� Computer engineer

C.� Computer programmer

D.� Software designer

4. Kaylee developed the code for the software for the new gift registry kiosk at the local department store. What is her profession? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Computer engineer

B.� Computer administrator



D.� Help desk technician

5. Lacey designs computer systems for Dell computers. What is her profession? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Computer engineer

B.� Computer administrator


D.� Help desk technician

6. Juan maintains and operates the network of computer systems at the hotel. What is his profession? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Systems administrator

B.� Systems analyst

C.� Technical writer

D.� Webmaster

7. Sara is responsible for maintaining and updating the website for a school system. What is her profession? (CTE_ES.6_12.CTE.EXPENT.2.02)





D.� Webmaster

8. Jalen created the user-guide for the new grading software for teachers in North Carolina. What is his profession? (CTE_ES.6_12.CTE.EXPENT.2.02)




D.� Webmaster

9. Carol is working to modify the computer systems in her office to improve the productivity of the workflow. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Networking

C.� Support

D.� Troubleshooting

10. A digital camera is an example of computer: (CTE_ES.6_12.CTE.EXPENT.2.02)


A.� Hardware.

B.� Software.

C.� Networks.

D.� Multimedia.

11. Sal is using Microsoft PowerPoint to complete a project. This is an example of which type of software? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Multimedia

B.� Desktop Publishing

C.� Word Processing

D.� Database

12. Carmen is watching a streaming video with sound on a website. This is an example of which type of software? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Desktop Publishing

B.� Multimedia

C.� Word Processing

D.� PowerPoint

13. Which is an example of systems software? (CTE_ES.6_12.CTE.EXPENT.2.02)


A.� Windows XP

B.� MS Word

C.� Typingmaster

D.� MS Publisher

14. Ethan is working on connecting the company computer networks between cities. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Networking

C.� Support


15. Sandra is trying to help her fellow worker solve a problem he/she is having with his/her systems software. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Managing

B.� Programming

C.� Networking


16. Carrie works with connecting computers together in her company so that all users can interact with each other. This is an example of


which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Designing

C.� Networking


17. Harlin is writing code for the computer software that his company is developing. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Designing

C.� Programming


18. Grettel is responsible for the operation and control of all the computers in her office building. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Designing

C.� Managing

D.� Support


19. Jazmin is creating a web page for her company. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Designing

C.� Managing

D.� Support This is an example of which IT activity?

20. Mike is working answering phones for the help desk of Microsoft Corporation. This is an example of which IT activity? (CTE_ES.6_12.CTE.EXPENT.2.02)

A.� Analyzing

B.� Designing

C.� Managing

D.� Support

Unit 4.04 – Marketing & Careers

1. Jerry promotes concerts, hockey games, and basketball games for the arenas in his area. How is Jerry's career classified? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Fashion merchandising

B.� Sales manager


C.� Sports and entertainment marketing

D.� Travel and tourism

2. Suzanne is a clothing designer and follows the trends in the clothing world. How is her career classified? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Fashion merchandising

B.� Sales manager

C.� Telemarketer


3. Michael uses the telephone to call people to promote the products for his company. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Buyer

B.� Market Researcher

C.� Sales Manager

D.� Telemarketer

4. Jonah works for a pharmaceutical company. He visits doctor's offices to persuade them to write patient prescriptions for his company's products. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)


A.� Marketing management

B.� Salesperson

C.� Sports and entertainment marketing


5. Jordan is analyzing data in order to determine the target market for the new video game. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Fashion Merchandising

B.� Market Researcher

C.� Salesperson

D.� Sales Manager

6. Sara is studying the shopping behavior of teens ages 13-18 in order to create a new product line of cosmetics. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� e-marketing

B.� Fashion merchandising

C.� Marketing research

D.� Sales manager

7. Clay advertises his products over the Internet.


This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Buyer

B.� e-Marketing

C.� Marketing Manager

D.� Sales Manager

8. Jeannie supervises the sales people at the local JC Penney's store. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Fashion Merchandising

B.� Marketing Management

C.� Sales Manager

D.� Telemarketer

9. Rachel works at the corporate offices for Belk Store Services in Charlotte. In her job, she purchases a large number of Carolina Hurricanes teeshirts to sell in all North Carolina Belk stores. This is an example of which marketing career? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Buyer

B.� e-Marketing

C.� Marketing Manager


D.� Sales Manager

10. Paul owns a small sandwich shop. He has been so successful that he is going to open a second shop. He is trying to decide where the shop should be located. Under which marketing function would his action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

11. Annette designs dresses and sells them to local dress stores. How would Annette's occupation BEST be classified? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� e-Marketing


C.� Telemarketing


12. In his job, James must call people and try to convince them to buy tickets to local concerts. How would James' work BEST be classified? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� E-Commerce



C.� Retail

D.� Telemarketing

13. Amazon.com decided to create banner ads to place on MySpace.com. Under which marketing function does this action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

14. Because HDTV sets had become so popular, Sears decided to offer a special promotional sale on traditional TV sets. Under which marketing function does this action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

15. When customers rushed to Old Navy to buy jeans for $19.99, the Gap decided to offer customers a similar discount. Under which marketing function does this action fall?



A.� Place

B.� Price

C.� Product

D.� Promotion

16. Mary's Muffin Shop has been in business for three years. Since the shop has been so successful, Mary is looking for a location for a second shop. Under which marketing function does this action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

17. Sean is trying to decide where he should locate his new business. Under which marketing function does this action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion


18. A cell phone manufacturing company is working to improve its least popular cell phone. Under which marketing function does this action fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

19. Which marketing function would Old Navy use when it is creating a new commercial for television? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

20. Alltel decided to market its new line of video phones. Under which marketing function does this decision fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion


21. Coca-Cola decided to offer a new type of soft drink, Coke 2. Under which marketing function does this decision fall? (CTE_ES.6_12.CTE.EXPENT.2.03)

A.� Place

B.� Price

C.� Product

D.� Promotion

Unit 5.01 – Business Etiquette & Business Communication

1. Jonathon is the personnel manager for a small firm. He must communicate with candidates who have expressed an interest in working in his firm. Which form of business communication should he use? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report

2. Emma is the office manager for a large firm. She must communicate the new official mail room procedure with all the employees in the office. Which form of business communication should she use? (CTE_ES.6_12.CTE.EXPENT.5.01)


A.� Email

B.� Letter

C.� Memo

D.� Report

3. Maria is working from home as she recovers from recent surgery. She wants to briefly and quickly remind her employees to submit their time sheets before the end of the pay period. Which form of business communication should she use? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report

4. Shawn is preparing his company's annual communication to the stockholders for their review. This is an example of which form of business communication? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report


5. Mark is the manager of a carpet cleaning business. He wants to communicate a short message to all his sales people the fastest way possible. Which form of business communication should he use? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report

6. Amy's company just completed market research for expansion. She will need to prepare the results of the research to be given to the Board of Directors. Which form of formal business communication is most appropriate? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report

7. John is the manager of an office supply store. He must communicate with one of the companies that supplies pens to his store. Which form of formal business communication is most appropriate? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email


B.� Letter

C.� Memo

D.� Report

8. William's boss wants him to send a short, official message about health care benefits to all the employees in the office. Which form of business communication should he use? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Email

B.� Letter

C.� Memo

D.� Report

9. Compare business etiquette in India with business etiquette in Mexico. (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� In India, businesspeople wink at each other to show understanding.

B.� In India, the host should always be thanked at the end of the meeting.

C.� In Mexico, avoiding eye contact is a sign of respect.

D.� In Mexico, businesspeople always step back to speak to one another.


10. Compare business etiquette in India with business etiquette in Mexico. (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� In India, it is rude to have refreshments at a business meeting.

B.� In India, tea is served before starting a business meeting.

C.� In Mexico, business meetings are usually held early in the morning.

D.� In Mexico, it is rude to have iced tea during a business meeting.

11. Compare business etiquette in the United States with business etiquette in Japan. (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� In Japan, businesswomen are encouraged to wear pants to cover their legs.

B.� In Japan, businesswomen should not wear pants to meetings.

C.� In the United States, businesswomen cannot wear pants to meetings.

D.� In the United States, businesswomen must wear pants to meetings.


12. Which is an example of proper netiquette in an email message? (CTE_ES.6_12.CTE.EXPENT.5.01)

A.� Be on time!

B.� DON'T BE LATE!

C.� Latecomers will not be admitted

D.� Please be prompt


A.� Susan M. Jones

B.� Susie

C.� Susie J.

D.� Suzey Q


A.� UR invited to attend.

B.� You are cordially invited to attend.

C.� You R inv. to a partee.

D.� YOUR PRESENCE IS REQUIRED.


Unit 5.02 – Business Ethics & Ethical Behavior

1. A co-worker, Stacy, also runs a small business in her home. Several times a month she collects paper clips, post-it-notes, and other office supplies from the office to take to her home business. What action that Stacy could take represents an ethical decision? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Stop taking the office supplies home except once a month

B.� Stop taking the office supplies home for any reason

C.� Take the office supplies home only if there are plenty of supplies at work.

D.� Take the supplies home as long as they are in open packages

2. When Claire used the copier, she found a $10.00 bill under the edge of the copier. Which action by Claire represents an ethical decision? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Give the money to her best friend in the office

B.� Give the money to the boss to try to find the owner

C.� Give the money to the lowest paid employee in the office

D.� Take the $10.00 for herself and quietly put it in her pocket


3. Ross is an employee in Helga's office. Ross forgot his login and password. Helga knows that a coworker, Jamie, is out of the office. Helga is tempted to give Ross her own login and password and to use Jamie's for herself. Which action represents an ethical decision? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Do not sign Ross in; he needs his own login and password

B.� Give Ross Jamie's login and password so he can sign in as Jamie

C.� Sign Ross in as herself using her own login and password

D.� Sign Ross in as Jamie, using Jamie's login and password

4. What could be a result of ethics abuse in the workplace? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Business failure

B.� Happier employees

C.� More jobs created

D.� Satisfied managers

5. What could be a result of ethics abuse in the workplace? (CTE_ES.6_12.CTE.EXPENT.5.02)


A.� Higher prices

B.� Happier employees

C.� Less employee turnover

D.� Satisfied managers

6. What could result when a company has a good code of ethics? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Customers decide to do business elsewhere.

B.� Employees continue to work at the company.

C.� Employees leave to find other employment.

D.� Managers discipline employees more often.

7. Which is an example of ethics abuse concerning copyright? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Applying for a copyright for the newly created company website

B.� Creating a graphic and neglecting to apply for a copyright

C.� Using graphics from the Microsoft website on the company website

D.� Using the symbol to indicate�


a copyrighted graphic in a report

8. Which is an example of ethics abuse regarding an Email Privacy Policy? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Reminding employees to submit time cards through an email

B.� Requesting permission to take vacation via email to supervisor

C.� Sending holiday greetings to personal friends through email

D.� Sending meeting minutes to employees through email

9. Which is an example of ethics abuse regarding the company's Computer Use Policy? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Using the company computer to update employee payroll records

B.� Using the company computer to play Solitaire at work

C.� Using the company computer to schedule job assignments

D.� Using the company computer to update employees' addresses

10. Which is an example of ethical behavior in the


workplace? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Sending a coworker an email asking for a date after work

B.� Telling a friend in another company something the boss said confidentially

C.� Telling the boss that you cannot work with a coworker

D.� Turning in actual receipts for a business trip reimbursement

11. Which is an example of ethical behavior in the workplace? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Arriving at work on time every day and reading the newspaper

B.� Arriving at work on time every day and starting right to work

C.� Taking a coworker's pens from his/her desk for personal use

D.� Telling the supervisor that an assignment is finished when it is not

12. Which is an example of ethical behavior in the workplace? (CTE_ES.6_12.CTE.EXPENT.5.02)

A.� Completing a work assignment


a week late

B.� Ignoring a coworkers request for help on a project

C.� Submitting reimbursement receipts for items used at home

D.� Treating coworkers the way one would like to be treated

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