FOR OFFICE USE ONLY

Candidate No:

AO/0319/

Job Application

Administrative Officer (REF: AO/0319)

Applicants must complete the application form in either Arial font size 12, or legible block capitals using black ink.

Closing date for applications – 12 noon, 22 March 2019

1. 2. DECLARATION

I have read and understood the information provided in the Candidate Information Booklet.

I undertake to inform the Victims and Survivors Service in writing of any changes in my circumstances which may occur between the date of my application and any possible date of appointment.

The responses detailed in this application form are true and accurate to the best of my knowledge and belief. I understand that if I am found to have suppressed any material fact or to have given false answers I will be liable to disqualification or, if appointed, to dismissal.

I confirm I am aged 16 or over. I give my consent for a criminal record check to be carried out as detailed in

the ‘Vetting’ section of the Candidate Information Booklet.

Signed: Date:

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Candidate No:

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JOB APPLICATION FORM

POSITION APPLIED FOR:

Job Title: Administrative Officer

Ref No: AO/0319/

Where did you see this post advertised?

3. APPLICANT DETAILS

Title Surname Forename

Home Address

Postcode:

Contact Details Daytime no:

Evening no:

Mobile no:

Email address:

National Insurance No:

Town of birth:

Country of birth:

Do you hold a current driving licence? Yes / No:

How much notice do you need to give your current employer?

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AO/0319/

4. EMPLOYMENT RECORD

Please start with your most recent employer.Employer Name:Address:Job Title: From: / / To: / /Brief description of duties:

Reason for leaving / changing:

Employer Name:Address:Job Title: From: / / To: / /Brief description of duties:

Reason for leaving / changing:

Employer Name:Address:Job Title: From: / / To: / /

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Brief description of duties:

Reason for leaving / changing:

Address:Job Title: From: / / To: / /Brief description of duties:

Reason for leaving / changing:

Employer Name:Address:Job Title: From: / / To: / /

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Employer Name:Address:Job Title: From: / / To: / /Brief description of duties:

Reason for leaving / changing:

FOR OFFICE USE ONLY

Candidate No:

AO/0319/

Brief description of duties:

Reason for leaving / changing:

5. EDUCATION :

Name of school/ college

Qualification / Level

Subject Grade Awarded

Date Gained

6. FURTHER / HIGHER EDUCATION:

Include information on undergraduate and postgraduate degrees, diplomas, evening and correspondence courses, vocational or technical courses.

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Name of University/College

Qualification / Level

Subject Grade /Classification Awarded

Date Gained

7. PROFESSIONAL MEMBERSHIPS

Please provide details of any professional memberships you hold.

8. ESSENTIAL ELIGIBILITY CRITERIA

By the closing date for applications, candidates must clearly demonstrate all essential eligibility criteria in the space provided below.

7.1) A minimum of five GCSEs (or equivalent) at Grade C or above.

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Candidate No:

AO/0319/

Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (a) At least 2 years relevant experience within the last 5 years, of

Dealing effectively with client/customer queries in person and by telephone

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Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (b) At least 2 years relevant experience within the last 5 years, of

Maintaining both electronic and paper based office administration systems in line

with organisational policies and procedures

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AO/0319/

Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (c) At least 2 years relevant experience within the last 5 years, of

Using the following elements of the MS Office package in a business context:

Word, Excel, Outlook

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AO/0319/

Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (d) At least 2 years relevant experience within the last 5 years, of

Updating and utilising an electronic database to generate reports and information

for specific business purposes

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AO/0319/

Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (e) At least 2 years relevant experience within the last 5 years, of

Drafting formal correspondence to a third party demonstrating a high proficiency in written English

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Candidate No:

AO/0319/

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AO/0319/

Please demonstrate by example (including specific dates) how you meet the criteria of:

7.2 (f) At least 2 years relevant experience within the last 5 years, of

Processing client information and accurately recording on different portals (electronically & hard files)

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Candidate No:

AO/0319/

9. DESIRABLE CRITERIA

Should it be necessary to shortlist candidates to go forward to interview the following shortlisting criteria will be used:

8.1) At least 2 years relevant experience within the last 5 years dealing with

clients on sensitive issues.

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8.2) Demonstrable experience of dealing professionally with confidential and

sensitive information.

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10.SPECIAL REQUIREMENTS

As an Equal Opportunity Employer we wish to ensure that all applicants have the opportunity to perform to the best of their ability in either a test or interview situation.

Please let us know if you require any reasonable adjustments, or arrangements to enable you to attend for interview.

Please send this completed application form to:Recruitment OfficerVSS, 1st Floor Seatem House, 28-32 Alfred Street, Belfast, BT2 8EN.

Your application must be received no later than: 12 noon, 22 March 2019.

PLEASE COMPLETE THE EQUAL OPPORTUNTIES MONITORING FORM ON THE FOLLOWING TWO PAGES AND RETURN WITH YOUR THE APPLICATION PACK. FAILURE TO COMPLETE AND RETURN IT WILL RESULT IN DISQUALIFICATION.

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IN CONFIDENCE

11.EQUAL OPPORTUNITIES MONITORING

(RETURN WITH YOUR APPLICATION FORM)

PLEASE NOTE THIS FORM IS REGARDED AS PART OF YOUR APPLICATION FORM AND FAILURE TO COMPLETE AND RETURN IT WILL RESULT IN DISQUALIFICATION.

Please ensure that you read the notes for guidance in the Candidate Information Booklet before you complete this part of your application form.

JOB TITLE: Administrative Officer Ref: AO/0319/

It is the policy of the Victims and Survivors Service (VSS) to ensure that all eligible persons have equal opportunity for employment and advancement in VSS on the basis of their ability, qualifications and aptitude. VSS selects those suitable for appointment solely on the basis of merit without regard to an individual’s disability, race, religion or sex. Monitoring is carried out to ensure that the equal opportunity policy of the VSS is effectively implemented.

Please select as appropriate: MALE FEMALE

National Insurance Number:

Date of Birth:

COMMUNITY BACKGROUND

The Fair Employment and Treatment (Northern Ireland) Order 1998 outlaws discrimination on the basis of religious belief or political opinion. The information below is required in connection with the requirements of the above Order. The use and confidentiality of Community Background information is protected by the Fair Employment and Treatment (Northern Ireland) Order 1998. It will be used only for monitoring the effectiveness of the VSS’s equal opportunity policy and to comply with obligations relating to the monitoring, investigations or proceeding under the requirements of the Fair Employment and Treatment (Northern Ireland) Order 1998.

Please indicate your community background by ticking the appropriate box below:

I have a Protestant community background

I have a Roman Catholic community backgroundI have neither a Protestant nor a Roman Catholic community background

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RACE – The Race Relations (Northern Ireland) Order 1997 makes it unlawful to discriminate in employment on the grounds of colour, race, nationality or ethnic or national origins. VSS monitors its workforce in line with recommended good practice.

RACIAL MONITORING – PART A (You must indicate by ticking one of the boxes below)

Are you:White Of Black African originOf Black Caribbean origin Of Bangladeshi origin

Of Chinese origin Of Indian origin

Of Pakistani origin Of other origin (please specify)

RACIAL MONITORING PART B (You must answer both of the following questions)

Are you a member of a mixed ethnic group? Yes No Are you a member of the Irish Traveller Community Yes No

DISABILITY – The Disability Discrimination Act 1995 makes it unlawful for an employer to treat a disabled person less favourably than someone else because of their disability, unless there is a good reason. Under the Disability Discrimination Act 1995 a person is considered to have a disability if he/she has a physical or mental impairment which has substantial and long-term adverse effect on his/her ability to carry out normal day to day activities. Please note that it is the effect of the impairment, without treatment, which determines if an individual meets this definition of disability. Do you consider that you meet this definition of disability?

Do you consider yourself to have a disability? Yes No

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