• Web-based Application• Includes:

– Integrated Web Server– Integrated Database

• Network Tool– Dashboard– Inventory– Monitoring– Help Desk – IT Services– Reporting– Settings

• Alerts – User definable – Appears on dashboard– Part of network scan– Auto-discovery of

network devices– Supports multiple

subnets

• Network Inventory– User defined categories– Auto-discovery – Additional details available by SNMP – Items can be re-classified

Screenshot of inventory details: -Timeline -General Info -Configuration data-Interfaces -Notes

• MRTG style graphs available for interfaces • Obtains data from SNMP

• User defined alerts

• Integrated help desk • Able to accept email submissions or web-based • Web-based portal for IT

• Helpdesk tickets notify user of updates

• Remote Control (VNC built in)

• Ping

• Trace Route

• NS Lookup

• Wake-on-lan

• Integrated reporting

• Web-based custom reporting

• User-definable

• SpiceWorks Community for support of software and IT in general

• Utilizing pre-defined characteristics, software tells you what percentage of the package you are using.

• Costs: – Does not require dedicated machine. – Runs under Windows XP/2000/2003– Utilizes its own port (doesn’t need port 80)

– Cost per admin - $ 0– Adware on right column – Remove adware - $20 / month– www.spiceworks.com ver 3.6 is latest (3/13/09)