DMA Email Lifecycle Events 2011: Conversion - Email Marketing Trends in 2011
Web and Email Conversion
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Transcript of Web and Email Conversion
Is the conversion rate the bottom line of an online
campaign?
More hits =More sales?
Conversion Rate Testing is...
A scientific analysis of your web site and email campaigns to boost revenues.
We test because
all clicks are not equal
Which one would you pick?
Boost in sales 15% Boost in sales 9%
Build for Conversion
4% Conversion
14% Conversion
Conversion = Art + Science
Process is the key for testing
Case Study #2• The Business Need: Paid traffic drives leads and sales
• The Challenge: On a limited budget, improve landing pages but keep in mind strict brand guidelines, bureaucracy and justification to do this test.
• The Solution: Studied brand guidelines, value and relevance
How did it go?
Case Study #2 - Results
Increased conversions by: 32.5%
If I worked for Richmond Tigers
This is what I would do...
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Name
Email address
We will not spam, sell or share your email address with anyone. Never.
The math behind it.
Is it worth it?
Simple, smarter eMails
Email is a 6 step process1. Delivery2. Subject line3. Preview pane4. Download5. Read it6. Click thru
Advanced Email Marketing
1. What we did2. Why we did it3. How we did it4. Results from “doing it”
Warning: Big nerd alert but this is how the big boys do email marketing
Measurement = Smarter CampaignsStatistic’s Example
Smarter Campaigns = More revenues
Subject Line #1 – Thank You For Making Us Your Florist Of Choice
Subject Line #2 – 15% Off - Our Way Of Saying Thank You!
Results:
Versions Open rate
Control (Thank you subject line) 20.12%
Treatment (15% discount subject line) 14.95%
Relative Difference -25.7%
Subject Line #1 – Thank You For Making Us Your Florist Of Choice
Subject Line #2 – 15% Off - Our Way Of Saying Thank You!
“Secrets” to Great Performing eMails1. Make your point2. Give value immediately3. Answer “So what?”4. Design5. Subject lines6. A/B Test everything7. Learn from mistakes