Wearable Tech Watch - The New View into Enterprise Productivity and Risk

Wearable Technology The New View into Enterprise Productivity and Risk

Frank Schloendorn | Jonathan Dale | Norton Brainard

#WYODMaaS360 @MaaS360

Pebble Smart Watch Giveaway

• All attendees are eligible to win • Double Your Chances and Tweet! Follow @MaaS360 on twitter Tweet questions throughout

presentation Use #WYODMaaS360

• Winners will be announced at the end of the webinar

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Introductions

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Jonathan Dale Director of Marketing

Norton Brainard Lead Customer Engineer

Frank Schloendorn Director of Quality

Assurance and Android Ecosystem


Agenda

Defining Wearables Wearables in the Enterprise Managing and Securing Wearables Future Outlook Q&A - Pebble Giveaway

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Defining Wearables

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Wearable Technology isn’t a New Concept

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Types of Wearables (Modern)

• Fitness Trackers • Smart Watches • Glasses/Goggles • Cameras • Health Monitors • Audio

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Fitness Trackers

• Come in multiple form factors • Most popular (today) • Limited/specific functionality • Simple/non-existent UI • Bluetooth Connectivity

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Smart Watches • Enhanced functionality • Additional functionality via “apps” • Bluetooth connectivity to smart device • May eventually replace fitness devices

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Glasses/Goggles

• Types: Consumer, Sports, Gaming • Functionality varies greatly • Some common features • Connectivity: Bluetooth, Wi-Fi, Wired, Cellular • Most advanced of the bunch

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Poll question

Which wearable do you personally own? Select all that apply. a) Glass b) Smart watch c) Fitness wearable d) Planning to purchase a wearable in next 6 months e) Don’t own yet and not planning to purchase in the next 6

months

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Wearables in the Enterprise Features, Advantages and Limitations

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Smart Watches and the Enterprise • Popular Vendors:

– Pebble (Pebble), Sony (Smart Watch 2), Samsung (Galaxy Gear)

– Pebble is iOS/Android, Sony and Samsung are Android only

– Email/Calendar notification – Third party apps?

• Features – Notification and response to voice calls, SMS,

device notifications – Media playback integration – Email/Calendar notifications – Social media integration – Built in and third party apps

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Smart Watches Limitations • Limitations

– Input to device relatively limited – Small display limits amount of data

that can be communicated efficiently

– Device integration highly varies form platform to platform and device to device

– Needs persistent connection to smartphone/tablet for most functionality

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Google Glass and the Enterprise

• Features – Notification, make and respond to voice calls, SMS – Bluetooth headset – Web Browser/Google Search/Google Now – Gmail integration (Email, Calendar) – Social media integration (Facebook, Twitter, etc.) – Maps/Directions – Numerous third party apps – Gmail integration – Third party apps

• Connectivity – Bluetooth and Wi-Fi

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Google Glass is Evolving

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• Advantages – Multiple input method (voice, touchpad, connected device) – “Large screen” experience – Cloud based apps today (Mirror API), Local apps (GDK) in near future – Wi-Fi connection allows for more functionality – iOS and Android – Future potential very high in enterprise

• Limitations – Voice interface provides less security – Cannot replace a tablet/smartphone (pairing still important) – Battery life poor with nominal use – Open to hacking much like any other Android based device – Privacy concerns – Security seems to be an afterthought at this time


Poll question

Is your company currently evaluating how wearable technology can be leveraged? a) Yes b) No

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Enterprise Benefits • Today – wearables are targeted primarily for consumers • Likely early adopters in the enterprise include:

– Health care industry – Transportation industry – Service management – Any field in which “hands-free” could be of benefit

• As time goes on, and devices mature, wearables will come closer to the usefulness of smartphones and tablets, but replacing them may be a bit of a stretch

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Enterprise Examples • Healthcare industry

– Example 1: Hands free access to patient data

– Example 2: Protection against clerical errors

• Manufacturing/Production – Example 1: Locating inventory in a

warehouse • Cable/Phone/Power

– Example 1: Hands free access to blueprints/manuals

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Managing and Securing Wearables

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Managing Wearables

• No management solutions exist today • Diversity in OS types could make direct

management troublesome • Manage the connected device, not the

wearable • Containerized solutions • Be aware of what data can “leak” to a

wearable device • Protect your corporate data

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Wearable Device Security

• Built in security very limited • Jailbroken/Rooted devices are at

higher risk • Third party apps that increase out of

box functionality • Biggest source of potential data

leaks: notification and Email/Calendar contact

• Open to hacking

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Wearables in the Enterprise – Are they Ready?

• Enterprise benefits of wearable device is very limited today

• “Accept” versus “adopt” – The first is happening now

• Users want to use wearables to access their personal data on a device

• Security issues can be minimized with BYOD/MDM/Containerized solutions

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Future Outlook

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Predicting the Future of Wearables

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12-18 Months

Platforms for managing wearables emerge Enterprise usefulness reaches point where companies see benefit

12 Months

Fitness only devices start to phase out First enterprises begin to try wearables

Companies begin expressing desire to control

6 Months

Second generation watches Early consumer adoption into enterprise continues


Questions

• Forum – announcements, discussions and questions

• Blog • Webinars • Resources • Social media

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Wearable Tech Watch - The New View into Enterprise Productivity and Risk

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Transcript of Wearable Tech Watch - The New View into Enterprise Productivity and Risk