We believe in helping our customers protect€¦ · This course will review the standard, define...

We believe in helping our customers protect their business by…

…building insurance solutions supported & strengthenedby an effective risk management program.

At Brown & Brown of Lehigh Valley, we provide a superior level of service to all of our customers that includes our in-house risk management team and claims professionals.

This marks the fifth year of our interactive, educational webinar series, as part of our risk management advantage. The topics covered are designed to help you and your employees expand skills, broaden awareness, and assist in compliance issues.

Our team has helped thousands of organizations certify their safety committee, reduce risks related to driving, manage their workers’ compensation program, understand OSHA regulations, and prepare for disasters. Whether you have questions about Cyber Liability or challenges in Workers’ Compensation, we are confident you can find valuable insight with one of our webinars.

On behalf of everyone at Brown & Brown of Lehigh Valley, we look forward to working together now and into the future.

All the best,

Mat Burtt, PresidentBrown & Brown of Lehigh Valley, LP

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Useful information to keep in mind:

• All participants are muted. Everyone is encouraged to utilize the “Question” feature to ask questions or to comment.

• We make our events interactive by utilizing Q&A, polls, and surveys throughout our presentation. Please help us to make our trainings successful by actively participating!

• Copies of presentations or related materials can be found under “Handouts” on the task bar and are available for download throughout the presentation.

• Questions are encouraged. The instructor will do his/her best to answer all questions as quickly as possible.

To access any of our live webinars, please follow the instructions below carefully:

• If you received an email invitation, please follow the instructions to register for the webinar.

• If you have not received an email invitation, you may register for any of our webinars using the URL shown in the schedule. Please note, each webinar has its own URL.

• After registration, you will receive notification containing a link that says, “Join the Webinar.” This link will connect you directly to our webinar. The notification also allows the event to be added to your calendar and provides a link to check system requirements.

• You will receive a reminder email one hour before the event begins.

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Contact GoToWebinar’s Technical Support(877) 582-7011

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JANUARY 13 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM

Is your organization forming a new safety committee or does your committee need annual certification training? This webinar meets the requirements necessary to fulfill your certification obligations as required by the State of Pennsylvania Department of Labor. Not located in PA? That’s okay! This course will provide any safety committee with a basic understanding of the following principles: Committee Formation & Structure, Hazard Identification, Accident Investigation, Substance Abuse Awareness & Prevention, Tips to Survive a Department of Labor Audit, and How to Apply for or Renew the PA 5% Safety Credit.

JANUARY 27 | WHAT TO EXPECT DURING AN OSHA INSPECTION10 AM – 11 AM

Join us for a review of the OSHA inspection process. Understanding the expectations of the com-pliance officer and how best to communicate during the inspection is key! In this course, employ-ers will learn how to prepare for an OSHA inspection from the opening conference, through the walk-through, and into the closing conference. We will explain the type of events that can trigger an OSHA inspection, as well as some of the areas the compliance officer will be examining closely. This course also covers the citations and appeals process.

FEBRUARY 10 | SEXUAL HARASSMENT & CULTURAL COMPETENCE10 AM – 11 AM

Learn about Title VII of the Civil Rights Act and other laws regarding workplace harassment. Learn what harassment is and isn’t and train your employees to recognize and report harassment. By the conclusion of this webinar, you will be able to identify unwelcomed behaviors and hostile work environments and your employees, managers and supervisors will understand their responsibilities.

FEBRUARY 24 | SAFETY COMMITTEE CERTIFICATION 10 AM – 11 AM


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Brown & Brown Lehigh Valley | 2020 Webinar Course Catalog

MARCH 9 | DEFENSIVE DRIVING10 AM – 11 AM

Help reduce behind-the-wheel accidents by equipping your drivers with the information they need to drive defensively. During this one hour seminar, your drivers will learn techniques to prevent or minimize motor vehicle accidents. Insurance carriers recognize this course for drivers with MVR issues. Some Personal Auto carriers will also recognize this course for premium discounts. This course covers: The 10 Habits of Defensive Driving, “RUA” Formula, the “What If” Formula, Conditions You Can & Cannot Control, Steering Out of a Skid, Seat Belts & Air Bag Safety, The Six Most Unsafe Driving Behaviors, and Impaired/Distracted/Fatigued Driving.

MARCH 23 | WORKERS’ COMP 101 FOR MANAGERS & SUPERVISORS10 AM – 11 AM

This course will review the fundamental basics of Workers’ Compensation and is geared specifically for managers, supervisors, and human resources staff. In this one-hour session, we will cover the importance of prompt claims reporting, directing medical care, return-to-work programs, the total cost of a claim, and the impact of a claim on your experience modification.

APRIL 6 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM


APRIL 20 | FIRE SAFETY TRAINING10 AM – 11 AM

In this webinar, we will go back to the basics to learn how fires start and how to identify potential hazards that may lead to a fire. You will learn how to plan ahead and develop well thought-out, organized fire safety procedures. We will also examine the different classes of fire and the appropriate response, as well as how to use and inspect portable fire extinguishers.

MAY 4 | HAZARD COMMUNICATIONS TRAINING10 AM – 11 AM

Think this doesn’t apply to you? Think again! Make sure your company is in full compliance with OSHA’s standard on Hazardous Chemicals. This course will review the standard, define GHS, examine chemical safety, and discuss physical & health hazards, as well as personal protective equipment. At the end of the course, your employees will be able to interpret the new GHS formatted labels and navigate the 16 sections of the new Safety Data Sheets. We will also review the 9 standard pictograms and provide you with an overview of the NFPA 704 classification system.

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MAY 18 | VOLATILITY IN THE WORKPLACE / ACTIVE SHOOTER10 AM – 11 AM

This one hour webinar will teach you to understand the basic principles associated with violence, the cost of workplace violence, and the volatility cycle. We will examine the five warning signs of escalating behavior and learn to apply an appropriate response to the situation. This course will also identify tips to help you de-escalate a volatile situation. You will learn how to analyze your workplace to ensure your employees, consumers, and guests are protected from violent intruders. The course also reviews the “Run, Hide, Fight” method as a response to an active shooter situation, as outlined by the Federal Department of Homeland Security.

JUNE 1 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM


JUNE 15 | REDUCING SLIPS, TRIPS, AND FALLS 10 AM – 11 AM

Slips, Trips, and Falls are a common problem and a key driver of workplace losses across all industry types. In this course, we review techniques to identify hazards leading to slips, trips, and falls, as well as the application of control strategies; taking into account walking surface conditions, inclement weather, and an aging population. The role of proper footwear, testing walking surface conditions, and floor maintenance as part of a risk management strategy is also discussed in this program.

JULY 6 | BLOODBORNE PATHOGENS TRAINING10 AM – 11 AM

At the conclusion of this course, your employees will understand OSHA’s regulation regarding bloodborne pathogens. They will know how Hepatitis B, C, and HIV are caused and spread, whether there is a vaccine or cure, and their corresponding symptoms. We will review how an employee can become infected by bloodborne pathogens, including the routes of infection. Other topics reviewed in this course include: “universal precautions,” how to properly wash your hands, the HBV vaccination and the employer’s responsibilities, personal protective equipment, the Needlestick Prevention Act of 2001, safe sharps handling, and what to do after exposure.

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JULY 20 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM


AUGUST 3 | SEXUAL HARASSMENT & CULTURAL COMPETENCE10 AM – 11 AM

Learn about Title VII of the Civil Rights Act and other laws regarding workplace harassment. In this course, employees will learn what constitutes harassment and will be trained to recognize and report harassment. We will identify examples of “unwelcomed” behaviors and discuss the impact of a hostile work environment. At the conclusion, employees and managers will better understand their roles and responsibilities as it relates to the prevention, detection, and reporting of harassment.

AUGUST 10 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM

Is your organization forming a new safety committee or does your committee need annual certifica-tion training? This webinar meets the requirements necessary to fulfill your certification obligations as required by the State of Pennsylvania Department of Labor. Not located in PA? That’s okay! This course will provide any safety committee with a basic understanding of the following principles: Committee Formation & Structure, Hazard Identification, Accident Investigation, Substance Abuse Awareness & Prevention, Tips to Survive a Department of Labor Audit, and How to Apply for or Renew the PA 5% Safety Credit.

AUGUST 24 | VOLATILITY IN THE WORKPLACE / ACTIVE SHOOTER10 AM – 11 AM


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SEPTEMBER 14 | CYBER LIABILITY TRAINING10 AM – 11 AM

This course begins with an overview of recent cyber attacks and then moves into the most common cyber threats to an organization. We will discuss how to estimate the financial impact of an attack on your organization. Five key risk management controls are discussed, including: identification, protection, detection, responding, and recovery. The course also includes information on coverage gaps found in the Commercial General Liability and Property policy and why it’s so important to purchase cyber liability insurance. We will take a look at the key coverages to be included in every cyber liability policy. This course also covers: passwords, software updates, encryption, setting data access levels, BYOD, new hire training, and what to do after an attack.

SEPTEMBER 21 | SAFETY COMMITTEE CERTIFICATION 10 AM – 11 AM


OCTOBER 5 | FIRE SAFETY TRAINING10 AM – 11 AM

In this webinar, we will go back to the basics to learn how fires start and how to identify potential hazards that may lead to a fire. You will learn how to plan ahead and develop well thought-out, organized fire safety procedures. We will also examine the different classes of fire and the appropriate response, as well as how to use and inspect portable fire extinguishers.

OCTOBER 19 | VOLATILITY IN THE WORKPLACE / ACTIVE SHOOTER10 AM – 11 AM


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NOVEMBER 2 | SAFETY COMMITTEE CERTIFICATION 10 AM – 11 AM


NOVEMBER 16 | DEFENSIVE DRIVING 10 AM – 11 AM

Help reduce behind-the-wheel accidents by equipping your drivers with the information they need to drive defensively. During this one hour seminar, your drivers will learn techniques to prevent or minimize motor vehicle accidents. Insurance carriers recognize this course for drivers with MVR issues. Some Personal Auto carriers will also recognize this course for premium discounts. This course covers: The 10 Habits of Defensive Driving, “RUA” Formula, the “What If” Formula, Conditions You Can & Cannot Control, Steering Out of a Skid, Seat Belts & Air Bag Safety, The Six Most Unsafe Driving Behaviors, and Impaired/Distracted/Fatigued Driving.

DECEMBER 7 | SEXUAL HARASSMENT10 AM – 11 AM

Learn about Title VII of the Civil Rights Act and other laws regarding workplace harassment. Learn what harassment is and isn’t and train your employees to recognize and report harassment. By the conclusion of this webinar, you will be able to identify unwelcomed behaviors and hostile work environments and your employees, managers and supervisors will understand their responsibilities.

DECEMBER 14 | SAFETY COMMITTEE CERTIFICATION10 AM – 11 AM


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WORKERS’ COMPENSATIONSafety Committee Certification & ParticipationBrown & Brown has the proven experience and capability to assist your organization in the development, implementation, and operation of an effective workplace safety committee. We accomplish this through active participation at your safe-ty committee meetings, assistance in meeting preparation, training your committee to effectively identify workplace hazards, and establishing accident investigation procedures. Our team is qualified to provide your committee with the nec-essary annual certification training.

Extensive Experience Modification AnalysisEach year, policyholders are overcharged due to errors in their experience modifications. There are errors in classifica-tions, reserves, overturned fraudulent claims, and subrogation returns. These can ALL be corrected, resulting in a return of these overcharged premium dollars to YOU! We are experts in analyzing your experience mod worksheet and can show you exactly how a single loss can impact your experience mod. We are also able to predict your future mod, which has helped our clients prepare their upcoming budgets.

Panel Physician ListsUtilization of panel physician lists have proven to reduce the overall cost of a Workers’ Compensation claim. As an em-ployer, you have the right to direct treatment for all injured workers, which ultimately reduces the total cost of a claim. We will work with you and the carrier to develop a list of physicians in all areas of medical specialties and provide you with the required employee acknowledgement forms.

Return-To-Work ProgramAnother program that has demonstrated positive effects on the cost of a Workers’ Compensation claim is the implemen-tation of a return-to-work program for injured employees. If your organization has a return-to-work program in force, we will support this program to ensure its continued success. This can be accomplished by working with your supervisors and managers to make sure the injured employee is returned to some form of work as quickly and safely as possible.

PROPERTYSITE INSPECTIONSWe will provide a site safety inspection regarding hazards that could potentially result in a property loss. Upon request, our risk managers will use infrared thermal technology to detect “hot spots” in your electrical panels. A detailed inspection report, including our recommen-dations for correction, will be delivered and discussed with top management.

PROPERTY VALUATION & WRITE-UPOur team can assist in deter-mining the appropriate replace-ment cost valuation for your buildings through our estima-tor. Based on this information, as well as information gathered from our site inspection, we will develop a comprehensive spreadsheet that includes criti-cal underwriting information for marketing efforts.

FIRE SAFETY TRAINING & LIVE CONTROLLED BURNWe will provide employee train-ing on fire safety and evacua-tion procedures customized to your organization. Our team will work with your local fire department to provide your employees a hands-on oppor-tunity to learn to use a fire ex-tinguisher properly.

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Risk Management Capabilities & Services

INITIAL ASSESSMENTOur team provides a thorough assessment of your company’s:

✓ Written Fleet Safety Program ✓ Distracted Driver Policy✓ Personal Use of Company Vehicles ✓ Definition of “Satisfactory” Motor Vehicle Records (MVR) ✓ New Driver Selection Process✓ Drug & Alcohol Testing Program ✓ Vehicle Maintenance Program✓ Pre / Post-Trip Inspections

DEFENSIVE DRIVER TRAININGOur team is certified by the National Safety Council (NSC) to provide Defensive Driver Training (DDC 8/6) for your drivers. National carriers recognize this training and typical-ly offer insurance discounts to drivers who successfully complete the program. NSC training materials and a certificate of com-pletion are provided to your drivers. We can also provide standard defensive driver train-ing which provides a basic overview and can be accomplished in an hour.

FLEET SAFETY

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Our goal is to make you better at your business!

PROPERTY/CASUALTY SOLUTIONS

✓ Property ✓ Crime ✓ Liability ✓ Auto / Fleet Mgmt. ✓ Umbrella/Excess ✓ Workers’ Compensation ✓ International Coverage ✓ Bonds & Surety ✓ Earthquake / Flood ✓ Boiler & Machinery ✓ Cyber Liability

Executive Protection: ✓ Employment Practices ✓ Directors & Officers ✓ Professional Liability ✓ Fiduciary Responsibility ✓ Kidnap and Ransom

Specialty Coverage: ✓ High Tech / Bio Tech ✓ Environmental Risk ✓ Loss Control ✓ Safety Consultation

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RISK MANAGEMENT

Benefits: ✓ Quality and timely risk assessment and loss prevention services ✓ Wide range of products and safety resources ✓ Insurability

Services: ✓ Development of a comprehensive risk management plan ✓ On-site safety and risk mgmt. assessment ✓ Develop internal controls to minimize losses

Other Services: ✓ Aggressive Claims Mgt. ✓ Written Safety Programs ✓ Toolbox Talks ✓ Safety Video Library ✓ Safety Consultation ✓ Assistance with Safety Audits ✓ OSHA Compliance

PERSONAL LINES ✓ Personal Auto ✓ Recreational Vehicles ✓ Motor Homes ✓ Motorcycles ✓ Scooters ✓ Snowmobiles ✓ Boats ✓ Travel Trailers ✓ Personal Homeowners, incl. “High Value Homes” ✓ Renters/Tenants ✓ Dwelling Fire ✓ Landlord ✓ Condominium ✓ Jewelry ✓ Fine Arts ✓ Cameras ✓ Computers ✓ Furs ✓ Musical Instruments ✓ Collectibles ✓ Umbrella / Excess

EMPLOYEE BENEFITSEMPLOYEE BENEFITS

✓ Health & Prescription ✓ Dental & Vision ✓ Group Life and AD&D ✓ Short-Term Disability ✓ Long-Term Disability ✓ Self-Insured Plans ✓ Consumer Driven Plans ✓ Small Business Plans & Section 125 ✓ Cafeteria Plans ✓ Flex Spending Accounts ✓ Health Spending Accts. ✓ Health Reimbursement Account

✓ Voluntary Benefits – Dental – Vision – Life & AD&D – Long-Term Disability – Critical Illness – Short-Term Disability ✓ Team Service Model ✓ Claims Support ✓ Compliance Support ✓ Benefit Statements ✓ Enrollment Technology

OUR SPECIALTY NICHES INCLUDE:

✓ Health & Human Services ✓ Condominiums ✓ Municipalities ✓ Towing / Transportation

✓ YMCA / YWCA’s ✓ Country Clubs ✓ Religious Organizations

Providing customized solutions for all of your insurance needs.

BROWN & BROWN OF LEHIGH VALLEY, LP3001 Emrick Boulevard, Suite 120 | Bethlehem PA 18020

Toll-Free: (800) 634-8237 | Phone: (610) 974-9490

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