KNOWLEDGE . INSIGHT . ACTION

We are your end-to-end solutions partner in

BFSI, Telecom, Healthcare &

Manufacturing verticals leveraging our

Technology services.

Wissen in German means Knowledge “Today knowledge has power. It controls access to opportunity and advancement” - Peter Drucker

• Delivered on projects cumulatively worth over $350M

• Over 900 skilled professionals located globally

• Worked with Fortune 100 clients

Select Clients

At Wissen, we believe in forming intellectual partnerships, and not just business associations.

Great

Technology.

Great People.

We offer high caliber talent to manage and execute your projects. We ensure this right from the start by setting a high bar for recruitment and training for our employees.

Our culture and processes give us a razor sharp focus on delivery that is both timely and of the highest quality possible.

At Wissen, we boast of people at all levels who are though leaders in the domain and technology. This helps us navigate through the toughest requirements and challenges.

Top Talent Experts Focus on Delivery Our Personality

While we are experts in our domain, we are also agile. We are both nimble and stable at the same time. This helps us cut through noise and stay at the forefront.

In other words, We always strive to understand a business, its domain, challenges and opportunities following which we

look for the most suitable technology architectures to help design effective and robust solutions.

Focus Areas – Verticals

BFSI

Telecom

Healthcare

Manufacturing

BFSI

Wissen’s deep insights in banking and finance can help you translate ‘Emerging Imperatives’ to ‘Competitive Advantage’.

• Trade Management• Portfolio Accounting • Risk & Performance Management• Management & Client Reporting• Trade Analytics & Insights• Complex Asset Classes

• Corporate & Retail Banking• Banking for Islamic Governments• Wealth Management• Payment Processing• Risk Management• Online & Mobile Banking

• Compliance with BASEL III• Regulatory Audits• FATCA, CRS, SOX & AMI• Fraud Prevention & Identification• Multi-jurisdiction Compliance

One would expect the industry, which is probably as old as civilization to be stable. Nothing can be further from the truth.

The banks of today are re-inventing themselves every decade to maintain their competitive edge. Digital technology has revolutionized the banking landscape and has opened up several new modes of doing business. At the same time, banks are embracing an environment of increased volatility and significant regulatory oversight.

Capital Markets Retail & Commercial Banking Regulatory Compliance Digital

• Big Data Analytics• Natural Language Processing• Client Insights• Fraud Analysis

BFSI is the largest consumer of

IT across all industries –

investing over 7.5% of its

revenues, against an average

of 3.7% in other industries (Ref.

Forrester Research)

Our strong team of domain and technology experts can help you wade through hype and

implement concrete solutions that provide enormous business value.

Telecom

As the Digital Ecosystem evolves, mobile devices and high speed internet connectivity will continue to be embedded in the fabric of today’s society.

• E2E orchestration• Fault tracking & resolution• Traffic management & control data usage • Radius implementation + authentication• Payment Gateways, Email & Reporting Platform,

Fraud Detection Systems

• Process & Automation improvement • Implement DPA compliance, PCI compliance• Advice on Marketing, Price Plans & Dunning Process • Business Analysis - market demands & plan revisions• Maintenance & updates to bill templates • Explicit Dunning for both business and consumers

• Order Reports and management• Faults Reports to track the call drivers • Jeopardy Reports to track the failed SLAs• Billing, Failed Payments, Adjustment

summary and for audit compliance.• Reconciliation

E2E BSS/OSS Integration DWH & BI Reporting Governance & Compliance

• Service activation & changes & price elements, • Offer & contract templates for automation,• Standardized product vs. customer product• Short time to market for new/improved products• Build new products effectively out of modular

products

Product & Pricing Catalogue

They are key to driving the momentum around key trends such as video streaming, Internet of Things (IoT), and mobile

payments. Wissen’s expertise helps telecom companies organize their businesses around Digital Ecosystems while maintaining

profitability and quality of service.

Healthcare

The healthcare industry is currently at the cusp of a major systemic overhaul. We help you create a ‘Patient-centric’ healthcare ecosystem that is future ready. Our data-driven analytics and

technology expertise helps you deliver ‘Quick and Efficient Health Care Services’ while complying with FDA

guidelines.

• HIPAA (270/271, 276/277, 837, 835)• FDA (21 CFR Parts 210 and 211, 21 CFR Part 11, 21 CFR Part 820)• ICD 9/10 Conversions• Qualification/Validation (Infrastructure & Applications)

Regulatory Compliance

• Acquire and Retain Customers• Enroll and Bill Customers• Member care and Health• Claims and Encounters• Provide Customer Service• Provider Services

Insurance Payer Process

• Regulatory Compliance• Clinical Data Management (SDTM development, CDISC Data Models, etc)• Clinical Trials (Phase 1-4) & Trials Design• Medical Writing• Regulatory Submissions• Pharmacovigilance (case processing)

Clinical Trials

Manufacturing

The next big shift in Industrial manufacturing is about adapting to the digital technologies & information. Digital technologies and information have the potential to help companies use analytics to improve

customer engagement, increase efficiencies, reduce operational cost and improve productivity. By

embracing digital technologies, we help our clients build new business models that help them grow and

prosper in today’s competitive market.

• Maintenance Planning and Scheduling• Supply Chain Management• Packaging and Labeling• Sales Forecast

Production Planning & Control

• NM/SM• OBS/Ageing• Credit/Export Hold• Quality Hold• Material Returns

Inventory Management

• Finance (AP/AR)• Inventory• Production• Sales

Executive Dashboards/Cockpits

Technology

ServicesRemote Infrastructure

ManagementApplication Development

& Maintenance

DigitalTechnologies

ERP Testing & Quality Assurance

Remote Infrastructure

Management

MonitoringDatabase Administration Middleware

- Architect, Build and Run Services- Oracle, SQL Server, MySQL,Teradata, Netezza, Hadoop HDFS,

Cassandra, MongoDB, Hawq, Greenplum- Handled 20,000+ client databases across the domains,

technologies and operation systems

- Architect, Build and Run Services- Apache, Oracle iPlanet, IIS, Nginx, WebSphere,

Weblogic, Glassfish, Jboss, Cold Fusion, Tomcat- Around a million man hours of experience in handling

Web Operations

- Server, Network, Application and Database Monitoring

- NOC / SOC Setup- ITSM Process maturity consulting- Business IT Alignment

- ITSM / ITAM- ALM / PLM- Monitoring- Testing

Enterprise Tools

Application Development &

Maintenance

Legacy SystemsCapabilities Services

- Web Technologies- Java/ JEE- .Net- PHP- Scripting- Portal Platforms- Commerce Platforms- Workflow Platforms

- Application Architecture- Detailed Design- User Experience Design- Information Design- Security Design- Performance Design- API Development - App Monitoring- Customizations

- Legacy Systems Support- Migrations- Mainframes

Platforms

- Salesforce- NetSuite- WCS- SharePoint- SugarCRM

Digital Technologies

AnalyticsMobility Big Data

- Mobile, Strategy, Consulting- Native, Hybrid, HTML5Apps- Full Fledged Test Lab- Mobile Analytics

- Hadoop Ecosystem –Development and Administration

- Pivotal – HAWQ, GreenPlum, Hamster, GraphLab

- In-Memory & Columnar Database

- Text Mining- Optimization- Simulation- Machine Learning & NLP- Pattern Analysis- Descriptive Mining- Predictive Modeling- Graph Modeling- Path Analysis

- QlikView- Tableau- SpotFire- OBIEE- Cognos- SAP BI/BO- Microsoft SSRS- Microstrategy

- Public/Private Cloud- Orchestration- Development- Environment setup- Build/Deploy- Application Migrations

Reporting/BI Cloud Computing

Quality Assurance &

Testing

Performance / Volume / StressFunctional / Manual Automation

- Quality Center- Bugzilla- Clear Quest- Rally- Jira

- Quick Test Professional- Business Process Test- Selenium- Imacros

- Performance Center & Load - Runner- Jmeter- Badboy

ERP

PeopleSoftSAP Oracle Apps

- Functional Support- Technical Support- Testing Support- BI/BO - Netweaver Administration

- Functional Support- Technical Support- Apps administration- Oracle BI- Oracle Apps Testing

- Functional Support- Technical Support- PeopleSoft Administration

Workday

- Functional Support- Technical Support- Integrations

SAP Partner Edge for Application Development

Wissen in German means Knowledge “Today knowledge has power. It controls access to opportunity and advancement” - Peter Drucker

End-to-End Banking Platform Sub-Saharan Africa’s first pure Islamic Banking platform

Virtual BankGreenfield Operations setup of Virtual Bank in Europe “we built a virtual banking platform & provided end-to-end ADM support“

Ecosystem IntegrationIntegrated Channels for a large multi-country Bank in Middle East using state of the art integration technology to bring together several disparate components of its legacy core banking platform

Financial Crimes & Compliance ManagementWe implemented AML & Regulatory Reporting systems for analysis and investigation for a multinational bank.

Data AnalyticsCustomer centric big data analytics for a global bank – we helped develop an effective alternative to traditional credit rating systems.

Database/Middleware AdministrationManaged 20,000+ databases and 1500+ applications delivering quantifiable value YoY for Fortune 20 company

SAP Phase 2+ SupportAMS as an extended team, provided 40% savings in cost with improved QoS for world's largest supplier of automotive components

Analytics Platform with Data Lakes on CloudBuilt Simplified and scalable platform for one of the top Aircraft engine supplier

ProjectsSome of our

Engagement Models

IT Practice Experts – IT Asset Management, IT Service Management, Infrastructure Monitoring

Technology Consultants – Architecture and Design, Performance, Security, Capacity Planning

Professional Consulting

Managed Services

24x7 L1/L2/L3 Infrastructure Operations SupportTesting ServicesApplications Maintenance

Infrastructure BuildApplications Development

Extended TeamsOutsourced ResourcesCo-hosted Resources

Projects

Professional Staffing

Wissen Partnership &

Delivery Model

Project-based

Outtasking

SUPPLIER

Project-based

Outsourcing

VENDOR

Programmatic

Outsourcing

BUSINESS PARTNER

Strategic

Sourcing

STRATEGIC PARTNERSHIP

Financial Approach

VENDOR

PARTNER

Executive Involvement Project Management Knowledge Sharing

Sees Revenue When Problems Develop Command & Control Individualistic

Sees Opportunity Continuously Collaborative Collaborative

Vendor Delivery Framework Partner Delivery Framework

Operations Lead

Clear cut tasks and deliverables

Operational Excellence Opportunity

Identification

Performance measurement

Delivery Governance team

Partnership for growth, Technologies

Business Value Opportunity

identification

Relationship measurement

Wissen – GE Engagement

24*7 DB SupportTeradata support

WebHosting SupportITAM OperationsAD SupportHP PPM Application Portfolio implementationBI TestingCompute Design and Build

Oracle DB L2 supportITG code deployment

Vignette Platform SupportWeb Tools QC,LR & QTP support IT MonitoringTMS Support nLayers SupportCitrix Design & BuildGCT L2 SupportAppDev/Maint supportHP PPM PM Implementation

Bigdata & Hadoop AdministrationQlikview Report Development ServicesTeradata D & B and DBA SupportCM DB Reconciliation

Mozy solutions support Teradata supportHP PPM Resource Management ImplementationCA SDM platform supportHTS Web Operations Support

2000

2003

2007

2010

20132016

GEHC

GE Energy

GE Research

GE Aviation GE Power & Water

USA . CANADA . MEXICO . UK . INDIA . AUSTRALIA

1600 Floor #4

Centre de Cuidad Santa Fe

Mexico City, D.F. 01210

2325 Parklawn Drive Suite G

Waukesha, Wisconsin 53186

United States

USA

157 Adelaide St W #338,

Toronto, ON

M5H 1P9

Canada

Mexico

10 Pappus House, Tollgate Business park

Tollgate West, Stanway

Colchester CO3 8AQ

United Kingdom

Europe

Ashoka Raghupathi Chambers, 2nd Floor

1-10-60 to 62

S.P.Road Begumpet, Hyderabad

Telangana 500016, India

India

5151 Belt Line Road

Suite 1010

Dallas, TX 75254

601 Montgomery Street

Suite 650

San Francisco, CA

San Francisco

7001 Weston Parkway

Suite 100

Cary, NC 27513

Raleigh

Dallas

4500 S Lakeshore Drive

Suite 495

Tempe, AZ 85282

Pheonix

1000 Abernathy Road

Suite 500

Atlanta, GA 30328

Atlanta

#176, Adarsh Eco Place 4th Floor,

KIADB EPIP 2nd Phase Whitefield

Bangalore Karnataka

India

Wissen Australia Pty Ltd

19/105A Darling Point Road

DARLING POINT NSW 2027

AustraliaIndia