We Are What We Do, Not What Our Profile Says We Are - CMX Summit West 2016
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We Are What We Do, Not What Our Profile Says We Are Alexis Ohanian u/kn0thing
Transcript of We Are What We Do, Not What Our Profile Says We Are - CMX Summit West 2016
2xed community team, including new Director & social anthropologist who is a specialist in online communities.
Closed 170,000 tickets in the last 120 days, reduced our average time for first response from 56 hours to 6 hours.