WCE-SeatDrop1-2PANEL_May2015_rev1.pdf

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Compass Customer Service Centre Phone: 604.398.2042 | 1.888.207.4055 In person: Stadium-Chinatown Station Mon – Fri 8:00 a.m. to 4:00 p.m. West Coast Express Office In person only: Suite 295-601 Cordova St. (Waterfront Station) Mon – Fri 6:45 a.m. to 6:00 p.m. Compass Resources For more information, visit: translink.ca/compasscard Have a Compass question? Ask away at askcompass.ca Need support and information? We know you’ll have lots of questions over the next few weeks. When in doubt, talk to a West Coast Express Station Attendant, or check the resources below: West Coast Express customers, it’s time to get your Compass Card! Starting on June 8, Compass Cards will be available from Compass teams at Waterfront Station, at the West Coast Express Office, and the Compass Customer Service Centre. Once you have your card, load it online, by phone, at a Compass Vending Machine * or in person at one of our locations (see reverse for details). You are ready to join the 100,000 other customers tapping across the system. * Note: Compass Vending Machines will start appearing June 8 at West Coast Express stations; these machines will not dispense Compass Cards at this time, but can be used to purchase a ticket and load Compass products onto your card. WCE-SeatDrop1-2PANEL_May2015_rev1.indd 1 2015-05-08 3:00 PM

Transcript of WCE-SeatDrop1-2PANEL_May2015_rev1.pdf

Page 1: WCE-SeatDrop1-2PANEL_May2015_rev1.pdf

Compass Customer Service CentrePhone: 604.398.2042 | 1.888.207.4055

In person: Stadium-Chinatown Station

Mon – Fri 8:00 a.m. to 4:00 p.m.

West Coast Express OfficeIn person only: Suite 295-601 Cordova St.

(Waterfront Station)

Mon – Fri 6:45 a.m. to 6:00 p.m.

Compass ResourcesFor more information, visit:

translink.ca/compasscard

Have a Compass question?

Ask away at askcompass.ca

Need support and information? We know you’ll have lots of questions over the

next few weeks. When in doubt, talk to a West

Coast Express Station Attendant, or check the

resources below:

West Coast Express customers, it’s time to get your Compass Card!

Starting on June 8, Compass Cards will be

available from Compass teams at Waterfront

Station, at the West Coast Express Office, and

the Compass Customer Service Centre.

Once you have your card, load it online, by

phone, at a Compass Vending Machine* or in

person at one of our locations (see reverse for

details). You are ready to join the 100,000

other customers tapping across the system.

*Note: Compass Vending Machines will start

appearing June 8 at West Coast Express

stations; these machines will not dispense

Compass Cards at this time, but can be used to

purchase a ticket and load Compass products

onto your card.

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Page 2: WCE-SeatDrop1-2PANEL_May2015_rev1.pdf

Compass is a new way to use transitThe arrival of Compass is just around the corner, and with it comes many benefits – to the system, to the region, and to you. To experience all the advantages of Compass, it’s important that you know what changes to expect, and that you understand all of your options.

As a Compass customer, you’ll be among the first to enjoy:

AutoLoad †

With card registration, you can set automatic top-ups or pass renewals so you will never have to worry about forgetting to top up.

Balance Protection †

With card registration, your funds are protected, even if your card is lost or stolen.

And what about... Transfers?West Coast Express tickets and passes will continue to transfer across the system – but with your Compass Card, the overall experience will be seamless. The system will charge you according to where you start and finish your journey so remember to tap in and out.

Parking? It will continue to be sold at Compass Vending Machines.

West Coast Express Fares under CompassWith Compass, Monthly Passes will replace 28-Day Passes, and Return Passes and Stored Value will replace Weekly Passes. Please also note that the last day Central Fraser Valley “Valley Max” transfers and passes will be accepted on West Coast Express is June 5.

Stored Value Add almost any value you want and pay-as-you-go.

Online PurchasingNo more waiting at the vending machine to buy your fare.

†Available with registration. Register your card at compasscard.ca or by phone at 604.398.2042.

COMPASS TICKETS (CASH)

Adult One-WayConcession One-WayAdult Return TicketConcession Return Ticket

$ 7.25 $ 4.25 $ 13.75 $ 8.25

$ 9.00 $ 5.50 $ 17.00 $ 10.50

$ 12.25 $ 7.50 $ 23.00 $ 14.50

$ 5.50 $ 3.25 $ 10.25 $ 6.25

$ 7.25 $ 4.25 $ 13.75 $ 8.25

RETURN PASS

AdultConcession

$ 13.00 $ 7.75

$ 16.25 $ 10.00

$ 22.00 $ 13.75

$ 10.00 $ 6.00

$ 13.00 $ 7.75

MONTHLY PASS

AdultConcession

$ 201.00 $ 124.50

$ 244.00 $ 154.25

$ 335.75 $ 217.25

$ 151.75 $ 93.00

$ 201.00 $ 124.50

STORED VALUE

Adult One-Way Concession One-Way

$ 6.05 $ 3.50

$ 7.45 $ 4.60

$ 10.20 $ 6.25

$ 4.60 $ 2.70

$ 6.05 $ 3.50

TO OR FROM WATERFRONT TO OR FROM OTHER STATIONS3 Zones:Port MoodyCoquitlam CentralPort Coquitlam

1-2 Zones:Travel within a singlezone or betweenadjacent zones

4 Zones:Pitt Meadows Maple MeadowsPort Haney

5 Zones:Mission City

3 Zones:3 Zone travel acrossWCE (e.g Mission Cityto Port Moody)

PARKING

WCE Daily Parking: $3.00 WCE Monthly Parking: $60.00

COMPASS FARE TYPE

* All West Coast Express fares include transfer privileges to bus, SkyTrain and SeaBus services.

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