WCAB Annual Accounts 2013-14 VFINAL

WOKING CITIZENS ADVICE BUREAU

UNAUDITED FINANCIAL STATEMENTS

31st March 2014

Registered Number: 2638741

Acumen

CHARTERED ACCOUNTANTS

Craven House, Lansbury Estates, 102 Lower Guildford Road, Knaphill, Woking, Surrey GU21 2EP

P a g e | 2


CONTENTS

Page

General Information 3

Report of the Committee 4‐10

Independent Examiner’s Report 11

Statements of Financial Activities 12

Balance Sheet 13

Notes to the Financial Statements 14‐18

P a g e | 3


COMPANY INFORMATION

31st March 2014

COMPANY REGISTRATION NUMBER

2638741

CHARITY REGISTRATION NUMBER

1004585

MEMBERS OF COMMITTEE

Mr D Rates

Mr C Croker (From February 2014)

Cllr M Whitehand

Cllr A Murray (Resigned April 2014)

Cllr B Cross (Resigned April 2014)

Cllr G Chrystie (Resigned April 2014)

Mr M Stuart

Mr P Stubbs

Mrs C Firth (Resigned November 2013)

Mr P Varley (From November 2013

Mr J Nelson (From December 2013)

Mr L Oates (From February 2014)

Miss S Marshall (Observer)

Cllr A Roberts (Resigned April 2013)

Cllr E Watson Green (Resigned April 2013)

Cllr T Liddington (Observer from June 2014)

Cllr D Harlow (Observer from June 2014

CHIEF EXECUTIVE

Mrs H Craig Waller

SECRETARY

Mr J Nelson

REGISTERED OFFICE

Provincial House

26 Commercial Way

Woking, Surrey GU21 6EN

INDEPENDENT EXAMINER

Acumen

Chartered Accountants

Craven House, Lansbury Estate, 102 Lower Guildford Road

Knaphill

Woking, Surrey GU21 2EP

BANKERS

Lloyds Bank Plc

32 Commercial Way

Woking, Surrey GU21 6ER

P a g e | 4

Woking Citizens Advice Bureau

Report of the Committee

For The Year Ended 31st March 2014

The Committee has pleasure in submitting its Annual Report for the year ended 31st March 2014.

CONSTITUTION

The Woking Citizens Advice Bureau was founded in September 1939 and was incorporated as a Company Limited by

Guarantee in 1991. A Trustee Board directs the Bureau comprising elected, representative and staff members, and is

governed by its Memorandum and Articles of Association.

People attending the Company’s Annual Public Meeting appoint the elected members of the Trustee Board. The

representative members are nominated by certain organisations associated with the Company. The members of the

volunteer staff elect the staff members. In the year in question the staff members were unpaid volunteers. The

Trustee Board has the power to co‐opt people who have relevant skills as it thinks fit. The number of members in

each category is limited. The members of the Company consist of all Trustee Board members and others who have

been admitted to membership. Their liability of each member is limited to a maximum of £1 per member.

OBJECTIVES OF THE COMPANY

The Bureau offers a free service to any member of the public who may be unaware of their rights and responsibilities

by reason of ignorance of such rights or of the availability of the service or through an inability to express their needs

in an effective manner. The Bureau is a full member of Citizens Advice (CitA) and operates to the standards of that

organisation. The Bureau is a registered Charity and as a non‐profit making concern does not distribute any surplus

that may arise from its activities.

TRUSTEE BOARD

The following individuals served as members of the Trustee Board during the financial year.

Elected Member Representative Members

D Rates (Chairman) Cllr. G Chrystie

J Nelson (Company Secretary) Cllr. T Liddington

Cllr. M Whitehand Cllr. A Murray

Mrs V Mussett Cllr. B Cross

M Stuart

P Stubbs

P Varley

Co‐opted Members Observers

C Croker (Treasurer) Miss Sylvie Marshall (WAVS)

L Oates

Mrs C Firth

The following individuals served as staff representatives to the Trustee Board during the financial year but were not

directors:

Mr Jim Chisholm (Adviser Representative from June 08 (Re‐appointed January 2012))

Mr Chris Atkins (Adviser Representative from January 2012)

P a g e | 5

No member of the Trustee Board received any remuneration from the Bureau. Paid staff members, including the

Bureau Manager, attend meetings at the request of the Trustee Board. Operations are directed by the Bureau

Manager, Hazel Craig Waller. New Trustee Board members are given an explanation by the chairman of the duties

s/he has to fulfil as a Trustee, as well as Citizens Advice providing an induction programme for all new Trustee Board

members.

FINANCIAL REPORT

The accounts have been prepared in accordance with Company Law and the Statement of Recommended Practice

Accounting and Reporting by Charities (revised 2005) and the Financial Reporting Standard for Smaller Entities

(Effective April 2008) which require inter alia that: ‐

• The Trustee Board prepares each year financial statements, which give a true and fair view of the State of Affairs

of the Company and of its financial activities for the period under review.

• A Statement of Assets and Liabilities for the period is shown on which any material Special Trust or other

restricted fund is shown as a separate item.

• The Trustee Board is required to: ‐

• Select and apply suitable accounting policies.

• Make reasonable and prudent judgements and estimates

• Confirm that the policies adopted accord to the SORP Accounting by Charities and the Accounting

Regulations and with suitable and proper accounting standards subject to any material departures there

from as disclosed and explained in the financial statements.

• Prepare the financial statements on a going concern basis unless it is inappropriate to assume that the

Charity will continue in business.

The Trustee Board confirms that in accordance with the above requirements, it has kept proper accounting records

which disclose with reasonable accuracy the financial position of the Company and which comply with the

Companies Act 2006. Furthermore the Trustee Board acknowledges its responsibility for safeguarding the assets of

the Charity and for taking all reasonable steps for the prevention of fraud or other irregularities.

This year we have seen a significant increase in both the complexity of the work we carry out on behalf of our clients,

as demonstrated by the number of activities recorded against enquiries this year, as well as assuming additional

responsibilities relating to extremely complicated issues with both social and private tenancies. Whilst we have

managed to absorb these added duties, it has placed an enormous strain upon our already stretched, specialist and

management resources, with a detrimental effect on the finances.

Fund raising activities together with a number of donations have underpinned our basic Woking Borough Council

grant and this has enabled the Bureau to operate within a stable environment and to replenish our reserves to an

adequate level. However the Trustees have carefully considered future services of the Bureau. Cause for some

concern has been the ‘Court Helpdesk’ and ‘Outreach’ projects.

We set out below why we consider these projects to be important and in the absence of external funding have

transferred into a designated fund a total of £50,000 to pay for the continuation of these services for the financial

year ended 31st March 2015. In this year we have started to spend from these funds and expect to use up the

designated funds by about June ‐ September 2015. This will provide an opportunity to look for external funding for

these excellent projects.

The accounts report a total deficit of £17,543 for the year (a deficit of about £8,000 on unrestricted funds).By setting

aside these sums the charity’s reserve position is slightly below the level set by its reserves policy and will need to

continue to find sufficient funding to maintain its other services. The charity by making this decision expects existing

funding to be maintained for the core services.

P a g e | 6

Court Helpdesk

Background to the project

For 9 years, we attended the County Court in Guildford on the housing repossession day, to support clients in danger

of repossession/eviction due to rent or mortgage arrears. The scheme was voluntarily administered and co‐

ordinated by the Bureau. Although our attendance at Court providing last minute advice, advocacy and

representation for defendants was useful and 85% of clients avoided being made homeless, frequently we had

witnessed that:

the majority of defendants failed to attend their possession hearing in Court and were more often than not

unrepresented,

a significant number (40%) of clients seen by the court desk advisers had their cases adjourned to another

day of the week and the clients were therefore, usually unrepresented as we were unable to attend, and

there were no other services present in Court on those days, and

over half the clients were advised to seek further advice with a variety of issues including benefits, and debt

as well as housing. Our major concern was that did not know how many clients sought further support and

advice.

Following negotiations with Guildford Borough Council (GBC), in October 2012, we were able to enhance and extend

the project for a further 12 months with the support of funding from GBC, and employ 2 dedicated Court Advisers (2

x 12 hour posts). The ‘business case’ for the enhanced project was simple; our experience had shown that it would

be to the advantage of both the plaintiff and the defendant if we were able to interject and advise the defendant

much earlier in the process of eviction or housing repossession, and try to determine the best way forward by

negotiating with the relevant parties and to avoid unnecessary court actions and appearances.

The funding from GBC enabled us to enhance our service by providing:

Pre‐ Court Action

o Monday – Friday Dedicated Telephone (including 24 hour voicemail facility)/ Email Helpline for

clients offering pre‐court advice

o Distribution of Helpline and Court Desk publicity to defendants receiving a possession summons

o Pre‐Court Negotiation with lenders/landlords/mortgage rescue

o Improved liaison with Local Authority and Housing Association rent arrears officers

o Increased liaison with Housing Benefit Departments and Benefit agencies

o Increased liaison with Court Office/Judges

Representation

o Monday – Friday Representation at Court for current and future hearings.

Referral for post Court Advice

o Improved liaison and Referral Procedures with local Money Advisers/Housing/Benefit Specialists that

will ensure that the clients obtain the best possible support

o Where appropriate, provide on‐going benefits/debt and housing advice

o Increasing the social policy output of the Helpdesk clients and using the evidence constructively to

improve processes and procedures both locally and nationally.

Reporting, Quality Assurance and Training

o Regular reporting to stakeholders

o On‐going training will be provided.

o The Citizens Advice Bureau Quality Assurance System comprises of self‐assessment and external

scrutiny with regular audits designed to continuously improve Citizens Advice Bureau services.

o Internal file reviews to monitor quality of advice.

P a g e | 7

The future of the project has been in jeopardy since the funding from GBC came to an end in October 2013. Despite

several applications to the three Borough Councils that we served through the project (Guildford, Waverley and

Woking), we were unable to secure continued funding. A small residue of historic court funding enabled us to

support the project to the end of March 2014.

After careful review of the project, the Trustees and Manager considered that the success and impact of the project

demonstrated sufficient public benefit for both clients and the wider community, and the decision was made to fund

the project for a further 6 months until the end of October 2014, at which time we would have a clearer idea of the

end of year, 2013‐14, financial results of the Bureau, and if there was any possibility of committing to longer term

financial support.

The cost of the project in its current guise is £16,292 (this includes salaries and other expenditure such as travel etc.),

and means that we can cover 24 hours of casework time (2 x posts). The past few months have uncovered the need

for increased hours to support the growing demand (and complexity) stemming not only from our court attendance,

but also for pre‐action referrals from a number of agencies. The recommendation is for an increase in the hours to

50 per week, which will allow us a greater level of support when it is most required, and some flexibility in recruiting

either another caseworker, or increasing the hours of the present incumbents. The revised annual cost of this

additional support and expenses is £33,650.

Project Current Position Proposed Position

Court Helpdesk

Salaries (24 Hours, 2 posts)

15,792.00 Salaries (50 Hours, 2 or 3 posts)

32,900.00

Expenses 500.00 750.00

Total 16,292.00 33,650.00

The financial results of the bureau for the year end 2013‐14, allows us to fully support the continuation of this most

successful project until at least March 2015, and hopefully beyond, as the changes we propose will become

operational in the second half of this current financial year.

The accounts for 2013‐14 reflect this proposed financial commitment in setting aside an amount in a designated

fund.

Outreach Project (and expansion)

Our current outreach services (home visiting, Trinity Church and Woking Sure Start Centre, Sheerwater) have been

developed over a number of years in response to client and community demands. Our main office is not always a

suitable venue or accessible for some of our clients (vulnerable, housebound, poor transport links), therefore we

provide services that travel and are located in areas of greatest need.

Operationally, outreaches also make sense, as the ability to see more clients at our town centre site are restricted to

the limitations of our office space. Frequently we find that we have a shortage of office space to accommodate the

daily face to face client demand, and although we try and utilise other office space within Provincial House, it is not

always suitable, and therefore we have to defer our clients to a booked appointment slot for another day.

Our core service is feeling additional pressure created by the paring back of many services previously given by other

voluntary and statutory organisations and agencies. The diminishing hands‐on support and advice network means

that clients previously assisted by other agencies, are being signposted or directly referred to us, which again adds to

our workload. One service that helps to alleviate some of this pressure is our successful home visiting service. The

flexibility of this service allows us to reach out to clients who ordinarily would not be able to access our main office,

due to immobility or vulnerability, however through a home visit, clients can have the benefit and support from one

of our specialist caseworkers.

P a g e | 8

The ‘Home Visiting’ service has been in operation for over 10 years, and is increasingly under tremendous pressure,

and we hope by creating additional outreach sessions, we can reach further into the community and absorb some of

the clients who are currently being seen in their own homes.

The Sheerwater outreach (Previously situated in Maybury) has been a success since its introduction in June 2012,

however we are always seeking ways of improving the depth and extent of our service, and therefore continue to

keep a close eye on how we can improve our scope, which may mean opening new outreach centres and/or

reassessing the positioning of our existing outreaches so that the community have the best access to our advice and

support services.

Evidence has shown us that a good number of clients come from areas such as Knaphill, Lakeview and Old Woking,

and these are generally referred to us by external agencies. We have already started to seek appropriate premises to

commence a new outreach in Knaphill, initially for half a day a week, and negotiations are underway on this front.

We have found that most premises, although secure, do not provide essential internet connections for us to operate

a basic service, and therefore there is a cost to the bureau for the initial setup as well as on‐going costs.

Essentially we are only able to provide these services with the correct level of volunteer support together with

sufficient financial support. Specifically, each one of our outreaches is overseen by a paid supervisor who ensures

not only the safety of the volunteers, but also monitors the quality of our service. The identification of a new

outreach service for Knaphill will attract a significant additional cost in terms of supervisory hours, trebling the

existing hours, which increases the cost of the outreach projects from £5,545 up to £15,635. This will not only allow

for the new Knaphill outreach to be set up, but also allows scope for researching and setting up further services.

Project Current Position Proposed Position

Outreach

Salaries (7 Hours) 5,045.00 Salaries (21 Hours) 15,135.00

Expenses 500.00 500.00

Total 5,545.00 15,635.00

In the current environment, funding the increasing workload remains challenging, but the value of the bureau’s work

can be seen by the level of support in the year and which the Trustees are confident will continue.

Equally it is important that the best value and levels of service can be obtained from our funding and consequently,

the Trustees continue to examine ways in which costs can be saved particularly and/or additional funds raised via

joint working and use of new technology.

The Trustees have considered the guidance published by the Charity Commission regarding public benefit and the

work of the Charity.

RESERVES POLICY

The Bureau’s reserves policy takes into account the need to continue to invest in computer software and equipment

that is increasingly essential for offering consistent and cost‐effective advice. It also includes cover for risks such as

excess and legal charges associated with claims for inaccurate advice, potential liabilities for employee’s contractual

and statutory rights plus an allowance for unforeseen expenditure. In addition care is taken to ensure that sufficient

cash is available as working capital.

The Trustee Board believes that a reserve equivalent to approximately 3 months budgeted unrestricted costs is a

prudent sum to cover the issues stated above. This figure, based on current year costs, is about £84,000 compared

with the actual year end reserves of just under £74,000.

P a g e | 9

The Trustee Board reviews this policy and the reserve level each year in October looking at contractual, employment

and operational commitments against forecast income and agrees whether the policy needs any amendment.

ACTIVITIES OF THE COMPANY

The Company’s activities continue to be wholly in line with its objectives as stated earlier in the report, mainly

providing advice to the residents of Woking. The Company operates under the membership scheme of the national

Citizen’s Advice Bureau (CitA). It continues to meet both its quantity and quality targets qualifying for the Advice

Quality Standard (AQS) and has met the Membership Standard of CitA after regular audit.

The Borough has a population of 99,198 (2011 Census) and has a substantial Muslim community (7.4%). Overall

16.6% of the population is from ethnic minorities, which makes Woking the most diverse borough in the County.

Despite a reputation for prosperity, a significant number of residents in the Borough face challenges in debt servicing

as well as social exclusion, housing, health, employment, claiming benefits, family relationships etc.

The “Bureau” responds to needs in a number of ways. The most usual service is for a client with either a specific

query or a range of interconnected issues. The specific query is either answered there and then, or the enquirer may

be “signposted” to another community service provider with more specialist expertise. The client with

interconnected issues usually requires fuller and more time‐intensive support. If, for example, the presenting issue is

excessive debt, then the Bureau may well assist with cataloguing, prioritising and negotiating repayment schedules

(involving more specialist expertise). Resolving any one of the main presenting issues is often a window on other

challenges, and the aim is enable the client to reach a holistic solution.

Income to cover the costs of these services has historically come from a number of sources such as local government

(Woking Borough Council, who also provide office space and services), central government (e.g. the Legal Aid

Agency) and local charities, but as demand for our services has increased, so our costs have risen. Our secured

funding has not kept pace with inflation and new sources of income have had to be found. The present level of

service can only be sustained if donations and fund raising activities continue and expand. We are most grateful to all

who support our work.

Beyond this, efforts continue to be made to improve access to services and to expand their range (e.g. a cost‐

effective service of comparable quality over the phone, via other electronic methods).

The Bureau also contributes strongly to the CitA “social policy” initiative. This seeks to improve public sector service

delivery and promote fair or better treatment of those in genuine need. This initiative uses both statistics gathered

and indicative case studies.

The Trustee Board wishes to formally thank its large team of volunteer staff without their contribution the Bureau

would not be able to operate. At a conservative estimate they give us some 19,000 hours’ time per year.

RISK

The committee considers the major risks to which the charity is exposed and has put in place systems to mitigate

those risks. These include holding Professional Indemnity Insurance through Citizens Advice, Employers Liability

insurance, and office insurance, the level of cover on all policies has been reviewed in the year in question. The

Bureau also is subject to audit on its systems and procedures by Citizens Advice.

P a g e | 10

SMALL COMPANY EXEMPTION

This report is prepared in accordance with the Special Provisions of Part 15 of the Companies Act 2006 relating to

Small Companies.

Charles D. Croker Dated:

On Behalf of the Committee

P a g e | 11

Independent Examiner's Report to the Trustees of Woking Citizens Advice Bureau

I report on the accounts of the charity for the year ended 31st March 2014, which are set out on pages 12 to 18.

Respective responsibilities of trustees and examiner

The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of

the accounts. The trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the

2011 Act)) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I am qualified to

undertake the examination by being a qualified member of Institute of Chartered Accountants (ICAEW).

Having satisfied myself that the charity is not subject to audit under company law and is eligible to independent examination, is

my responsibility to:

examine the accounts (under section 145 of the 2011 Act);

to follow the procedures laid down in the General Directions given by the Charity Commissioners (under section 145 (5) (b) of the 2011 Act); and

to state whether particular matters have come to my attention.

Basis of independent examiner's report

My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination

includes a review of the accounting records kept by the Charity and a comparison of the accounts presented with those records.

It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees

concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit,

and consequently no opinion is given as to whether the accounts present a “true and fair view” and the report is limited to those

matters set out in the statement below:

Independent examiner's statement

In connection with our examination, no matter has come to my attention:

(1) which gives me reasonable cause to believe that in any material respect the requirements

to keep accounting records in accordance with section 386 of the Companies Act; and

to prepare accounts which accord with the accounting records, comply with the accounting requirements of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities

have not been met; or

(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be

reached.

S.A. Rawlings FCA

Acumen

Chartered Accountants

Craven House, 102 Lower Guildford Road

Knaphill

Woking

Surrey GU21 2EP

General Designated Restricted Total Total

Funds Funds Funds 2014 2013

INCOMING RESOURCES

Voluntary Income

Donations and other income 8,264 0 0 8,264 5,654

Income from fund raising activities 2,864 0 0 2,864 7,095

Investment Income 2 592 0 0 592 1,203

Charitable Activities

Grant Woking Borough Council 354,277 0 0 354,277 356,800

Other grants 0 0 31,969 31,969 43,411

Other income 6,670 0 0 6,670 10,575

TOTAL INCOMING RESOURCES 1 372,666 0 31,969 404,636 424,738

RESOURCES EXPENDED

Grants 13 0 0 9,795 9,795 9,281

Charitable Activities

Staff costs 3 158,776 0 48,234 207,010 188,805

Office and property costs 4 137,549 0 0 137,549 129,839

Sundry expenses 5 32,162 0 1,052 33,214 32,427

Support costs 6 31,401 0 0 31,401 28,699

359,887 49,286 409,174 379,770

Governance costs 12 3,210 0 0 3,210 2,910

TOTAL RESOURCES EXPENDED 363,097 59,081 422,179 391,961

NET INCOMING RESOURCES 9,569 0 (27,112) (17,543) 32,777

(Net income for the year)

Transfers 9 & 13 (17,720) 20,000 (2,280) 0 0

NET INCOMING RESOURCES after transfers (8,151) 20,000 (29,392) (17,543) 32,777

FUNDS BROUGHT FORWARD AT 1ST April 2013 86,761 30,000 65,448 182,209 149,432

FUNDS CARRIED FORWARD AT 31ST March 2014 78,610 50,000 36,056 164,666 182,209

(Including the Income and Expenditure Account)

For the year ended 31st March 2014

STATEMENT OF FINANCIAL ACTIVITIES


Notes £ £ £ £

FIXED ASSETS

Tangible fixed assets 7 4,919 2,298

CURRENT ASSETS

Debtors 8 - 928

Cash at bank and in hand 163,271 187,087

163,271 188,015

CREDITORS : amount falling due within

one year 10 3,524 8,104

NET CURRENT ASSETS 159,747 179,911

NET ASSETS 164,666 182,209

RESERVES

Unrestricted Funds

General funds 78,610 86,761

Designated funds 9 50,000 30,000

128,610 116,761

Restricted 13 36,056 65,448

164,666 182,209

The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended

31st March 2014

The members have not required the company to obtain an audit of its financial statements for the year ended

31st March 2014 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibility for:

(1) Ensuring the company keeps accounting records which comply with Sections 386 and 387 of the Companies

Act 2006; and

(2) Preparing accounts which give a true and fair view of the state of affairs of the company as at the end of its

financial year, and of its profit and loss for each financial year in accordance with the requirements of

Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to

financial statements, so far as applicable to the company.

These financial statements are prepared in acordance with Part 15 of the Companies Act 2006 relating to small

companies.

The financial statements on pages 6 to 12 were approved by the Committee on…………………………… and signed

on their behalf by:

C Croker

Committee Member


BALANCE SHEET

At 31st March 2014

2014 2013

1 WOKING CITIZENS ADVICE BUREAU

Notes to the Financial Statements Year to 31st March 2014

1. Accounting Polices General These accounts have been prepared under the historic cost convention and in accordance with applicable accounting standards and the Statement of Recommended Practice on Accounting by Charities (Revised 2005), Companies Act 2006 and the Financial Reporting Standard for Smaller Entities (effective April 2008). Income Income comprises grants and donations receivable in the year. Vat Due to the nature of the Bureau’s activities it is outside the scope of vat and therefore its income and expenditure, as stated, is vat inclusive. Fixed Assets Fixed assets are stated at cost. These are usually capitalised if the costs exceeds £1,000. Depreciation is provided at rates calculated to write off of each asset over its expected useful life as follows: Office Equipment - 33.33% straight line Support Costs The committee consider 5% of office and sundry costs relate to the management of the Bureau and have included these as support costs. Where appropriate, the salary costs relating to managing the charity have also been included. Allocation of Overheads Certain office, sundry and salary costs have been allocated to restricted funds where provision has been made by the donors for these costs to be funded, from the grants. Operating lease agreements Rentals applicable to operating leases where substantially all of the benefits and risks of ownership remain with the lessor are charged against income on a straight line basis over the period of the lease.

2 Investment Income

2014 2013

£ £

Interest receivable 592 1,203

3 Staff Costs 2014 2013

Salaries 199,296 184,110Social security costs 14,383 12,801Pensions 13,802 12,052

227,481 208,963

Delivery of services 207,010 188,805Support costs 20,471 20,158

227,481 208,963Average number of employees

Administration 1 1

Direct advice 7 7

Support staff 5 5

13 13

Full time equivalent for 2014 totals 8 (2013 - 7).

No member of staff received remuneration in excess of £60,000.

4 Office and Property Costs 2014 2013£ £

Rents and insurance 128,340 121,474Office services 5,493 5,351Printing, postage and stationery 5,686 4,852Telephone and fax 5,269 4,996

144,788 136,673Relating to Support Costs 7,239 6,834

137,549 129,839

5 Sundry Expenses 2014 2013

Legal, professional & consultancy 1,999 211Travelling expenses 6,916 6,688Staff training 820 2,225Computer expenses 15,666 10,642Sundry expenses 11,504 14,368

36,904 34,134Relating to Support Costs 3,690 1,707

33,214 32,427



6 Support costs

2014 2013£ £

Salaries and other employee costs 20471 20,158Office and property costs 7,239 6,834Sundry expenses 3,690 1,707

31,401 28,699

7 Fixed Assets

Office

Equipment

£

Cost

1st April 2013 31,369

Additions 7,379Disposals -

31st

March 2014 38,748

Depreciation

1st April 2013 29,071

Charge for the year 4,758On disposals -

31st March 2014 33,829

Net book value at 31st March 2014 4,919

Net book value at 31st

March 2013 2,298

8 Debtors2014 2013

£ £

Debtors and prepaid expenses - 928

9 Designated Funds

Balance at 1st April

2013

Incoming

Resources

Outgoing

Resources Transfers

Balance at

31/03/2014£ £ £ £ £

Court desk and outreach fund 30,000 0 0 20,000 50,000

30,000 0 0 20,000 50,000


Notes to the Financial Statements

10 Creditors: Amounts falling due within one year

2014 2013£ £

Accruals and deferred income 3,002 3,000Other creditors 522 5,104

3,524 8,104

11 Committee Members Remuneration

12 Independent Examiners Remuneration

Independent Examiners' remuneration totalled £3,210 (2013 -£2,910).

13 Restricted Funds

Balance at

01/04/2013

Incoming

Resources

Outgoing

Resources Transfers

Balance at

31/03/2014

£ £ £ £ £Specialist Fund 20,000 10,000 10,000Financial Literacy Project 7,754 11,960 11,461 8,253Guildford County Court Help Desk 17,482 17,482 0Woking Citizens Emergency Fund 19,487 5,845 9,795 985 14,552Wenceslas Fund 0 3,800 549 3,251Training Fund 725 725 0Healthwatch 10,364 9,069 1,295 0

65,448 31,969 59,081 2,280 36,056

No Committee members or connected persons (who served at any time during the year) received any remuneration or expenses. Certain members of the Committee are Councillors on Woking Borough Council, which provides the Bureau with a grant totalling (including rebated service costs) £354,277.



The Specialist fund provides funding for key staff providing specialist advice. The Financial Literacy Project improves the understanding of personal finances in the area. The Woking Citizens Emergency Fund manages the Funds raised during the year Cllr Bryan Cross acted as Mayor. This fund provides small grants typically but not exclusively white goods for individuals in need. The average grant was about £106, helping about 100 people. The bureau received a fee of £985 for administering the fund. Guildford County Court Project – This project is funded by Communities and Local Government [CLG]. The funding covers the administration of the CABx Guildford County Court Desk, as well as training costs and volunteer expenses. The Training fund provides funding for specialist training for staff. Healthwatch is a Surrey CAB Consortium led stream of funding. The project and funding is to enable us to participate in the delivery of “Signposting, Information and Advice” for Healthwatch Surrey – the new independent consumer champion that gives people a voice to influence decision makers to help improve and shape health and social care services. Wenceslas Fund provides grants to assist with fuel poverty and fuel debt. The transfers are the management charges allowed under the terms of the grants.

14 Analysis of funds by net assets

Unrestricted

Funds

Designated

Funds

Restricted

FundsTotal

£ £ £ £Fixed assets 4,919 0 4,919Net current assets 73,691 50,000 36,056 159,747

Net assets 78,610 50,000 36,056 164,666



WCAB Annual Accounts 2013-14 VFINAL

Documents

Transcript of WCAB Annual Accounts 2013-14 VFINAL