WAYN
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Transcript of WAYN
www.wayn.com The Travel Social
Network
•The world’s largest travel and lifestyle social network with 22 million members
•WAYN is a Social Recommendation engine
•We influence travel and buyer decisions and promote new destinations, activities and interests around the world!
WAYN.com [Where Are You Now] – Who we are:
User User
Our Journey so far… WAYN – 2003 to 2005
User User
Our Journey so far…
2005
•Grew to 1m users in 6 months
•Raised $11m Series A
2006-2007: Jerome decides to go full time
Summer 2009
Brand review with aspirational focus
Jan 2011
•Site re-launch to drive engagement
•Reached profitability
•17m members
2012-2013
22m users, 19m visits
Total Visits (Millions – 60 days)
2006-Q4FY08
30m
25m
20m
15m
10m
2005 2006 2009 2011 2012 2013
Our platform attracts the largest Airlines, Travel Companies, Tourism Boards and Lifestyle brands
Some of our partners:
• 22 million registered users
• Growing by up to 4,000 new registered users daily
• Over 19 million visits in the last 60 days alone
• 85 million page views per month
• 30 million photos – growing by over 25,000 new photos daily
• 70,000 trips, activities, tips and reviews added daily
• Over 1 million messages and rates sent every day
WAYN IN NUMBERSWAYN in numbers:
58% travel for Adventure, Beach & Cultural Experiences
Gender Split: Male 60% | Female 40%
Age Breakdown: 18-39: 69% | 40 - 49: 17% | 50+: 14%
Three quarters in full time employment
Over 70% college educated or higher
75% book their travel itinerary online
8MM Trips planned. 53% travel 1-2 times, 19% over 5 times per year
Our users – who are they:
We are the only media platform focused on intentions: we know where our users want to go and what they are
interested in doing…
OUR UNIQUE VALUE PROPOSITIONWhy we are unique:
Now, let’s look at the travel funnel…
OUR UNIQUE VALUE PROPOSITION
ASPIRATION STAGE
RESEARCH STAGE
BOOKING STAGE
GO! SHARING
• Our users are on WAYN to be inspired
• Our Auto-Add Friend Request is an alert sent to the user as a recommendation once the user visits your page
• Once connected, the link between your company and the user remains in perpetuity
• Upon accepting users are taken to the branded profile
Discover America has added you as a friend
Auto-Friend Request
This allows your brand to build a strong user base quickly
South Africa Tourism is a great example of that:
OUR UNIQUE VALUE PROPOSITION
User User
January 2010: 359 Fans of South Africa
User User
January 2011: 49,921 Fans of South Africa
User User
September 2013: 655,000 Fans of South Africa…and counting!
Getting users attention during the Aspiration stage can also be done with powerful visuals…
Images are very powerful if used well
OUR UNIQUE VALUE PROPOSITION
OUR UNIQUE VALUE PROPOSITIONSt Helena Tourism:
OUR UNIQUE VALUE PROPOSITIONReunion Tourism:
OUR UNIQUE VALUE PROPOSITION
Over 91,000 fans in 10 days alone
So I have thousands of fans…
Then what?
OUR UNIQUE VALUE PROPOSITION
• Data is extremely powerful…
• Instead of applying a one size fits all marketing approach…
• You must look at Customer Segmentation
• Building an audience and understanding what they want is a great starting point:
WAYN IN NUMBERSThe power of data:
PIVOT TABLE
• Having a fan base of 650,000 fans in the case of South Africa Tourism is impressive
• But their ability of understanding what the Chinese, Male, 55+ is interested in doing versus the German Traveler, 35-45 female, is even more compelling
This opens the door to Direct Performance Targeting capabilities, and much more…
Branding, Competition Integrations, Lead Generation etc
OUR UNIQUE VALUE PROPOSITION
Social Media is not just about the Aspiration…
It is about Sharing and Engagement
OUR UNIQUE VALUE PROPOSITION
•Our Latest Social Opinions Engine was recently launched
•And enables live social recommendations in each Destination globally
OUR UNIQUE VALUE PROPOSITION
WAYN IN NUMBERSQ&A
Users can ask any question about Bali
So far, in the last 4 weeks since launch:OUR UNIQUE VALUE PROPOSITION
It makes our life a lot easier to measurethe success of your online campaigns!
OUR UNIQUE VALUE PROPOSITION
Illustration of performance measurement: COST PER ENGAGEMENT
CPE in ZARCPE decreased by 20%
CPE decreased by 83%
Followers
•Social Sharing can also be turned into a powerful media asset…
•And a scalable content platform
OUR UNIQUE VALUE PROPOSITION
•We have just launched STORIES.WAYN.COM
•Next Step: our own Academy..
•Through Gamification and Incentives, users create their own articles
OUR UNIQUE VALUE PROPOSITION
OUR UNIQUE VALUE PROPOSITION
OUR UNIQUE VALUE PROPOSITION
Already read over 45,000 times in just a week!
•Get alerted when your brand is being talked about
•Stimulate engagement through competition: e.g the top 7 safaris of the world
•PR Potential is huge…
OUR UNIQUE VALUE PROPOSITION