Watson Academy Comprehensive Program Review July 31, 2015 1.

Watson Academy

Comprehensive Program ReviewJuly 31, 2015

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Mental Health First Aid – new training implemented 1/1/15. It focuses on risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help. As of 6/12/15, 50% of all SJS staff trained in MHFA.

Operation Integrate

New Life Skills Coordinator (Karen Distefano)

HIGHLIGHTS

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CHALLENGES

Life Skills Classes

Obtaining funding from diverse sources

Training: sign ups, scheduling

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STAFFING

Staff Turnover RatesStaff Retention RatesStaff Training Hours

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STAFF TURNOVER & RETENTION RATES(December 2014 – May 2015)

Last CPR, WA staff turnover was 0% compared to SJS’s 38.6%

Watson Academy SJS CRJ- Overall

0.0%

38.6%

29.6%33.3%

27.8% 26.4%

TURNOVER RATES

5/31/2014 5/31/2015

Watson Academy SJS CRJ- Overall

100.0%

58.0%

69.0%

50.0%

70.1% 70.9%

RETENTION RATES

5/31/2014 5/31/2015

5Information obtained from HR Staff Turnover & Retention Reports

Current CPR: Staff Training 12/1/14 – 5/31/15

Training E

LearningTotal

Watson Academy

14 3.5 17.5

Last CPR: Staff Training 12/1/13 – 5/31/14

Training E Learning

Total

Watson Academy

10.5 0 10.5

6Data obtained from HR Reports & from Watson Academy

TRAININGS Boundaries, and Diversity: Cultural Diversity, and Boundaries Case Management 101: Introduction for new case managers Crisis Prevention and Personal Safety: Basic crisis intervention

techniques CPR/First Aid/AED: Universal Precautions, CPR, Basic First Aid, First

Aid, AIDS in the Workplace EPICS Overview : Introduction to Effective Practices in Community

Correctional settings and how we use it within SJSD EPICS Coaching Sessions: Monthly EPICS training sessions for case

managers where different modules are reviewed to keep EPICS on the forefront at the SJS programs

Group Facilitation/Train the Trainer: Skills for staff who are facilitating groups

Information obtained from Watson Academy 7

TRAININGS Report Writing: CDC Report Writing/Report Writing Sexual Misconduct Prevention (PREA): Staff Integrity and Ethics,

Prevention, Identifying handling of Sexual Abuse and Assault, Interpersonal Relationships and Communication Skills

Substance Abuse: Substance Abuse Awareness; Suicide Prevention: Signs of Suicide and Suicide Prevention Treatment Culture: Staff Integrity and Ethics, Crisis Intervention,

Interpersonal Relationships and Communication Skills, Standards of Conduct, Counseling Techniques

Mental Health First AID: risk factors and warning signs for mental health and addiction concerns, strategies for how to help someone in both crisis and non-crisis situations, and where to turn for help


TRAINERS December 2014 – May 2015

Thanks to the following individuals for facilitating trainings :

Maria Alexson, Manager of Employee Relations/Training & DevelopmentTreatment Culture and Philosophy Training

Joseph Jarvis, Program Administrator of Coolidge House CPI and Personal Safety Training

Lauren Gablinske, LICSW, Samaritans, Inc.Suicide Prevention Training

Magdalana Grace Siegel, LADCLSubstance Abuse

Maura Weir, M.A.Mental Health First Aid


TRAININGS CONDUCTED AND STAFF PARTICIPATIONDecember 2014 – May 2015

Information obtained from Watson Academy Training Evaluations

From December 2014 – May 2015, Watson Academy conducted 40 trainings serving 289 staff; Last CPR, Watson Academy conducted 40 trainings and served 213 staff (Dec. 2013 – May 2014)

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Boundaries & Diversity (only)

EPICS Coaching

EPICS Review

CPI Only

First Aid/CPR/AED

Mental Health First Aid

PREA (only)

Report Writing

Treatment Culture

Substance Abuse

Suicide Prevention

Other - PBHA

Totals

4

1

6

2

6

3

6

4

3

1

3

1

40

Trainings Facilitated by Type

TRAININGS CONDUCTED AND STAFF PARTICIPATIONDecember 2014 – May 2015

Information obtained from Watson Academy Training Evaluations 11

Boundaries & Diversity (only)EPICS Coaching

EPICS Review CPI Only

First Aid/CPR/AEDMental Health First Aid

PREA (only) Report Writing

Treatment CultureSubstance Abuse

Suicide Prevention Other - PBHA

Totals

278

5311

3348

5424

94

162

289

Total Staff Served by Trainings

LIFE SKILLS GROUPSDecember 2014 – May 2015

Information obtained from Watson Academy Monthly Reports

Last CPR, a total of 124 sessions were conducted serving 470 SJS residents.

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Brooke Coolidge Hampshire Horizon McGrath Sargent Total

30 19 34N/A

19 22

124122 12493

N/A

89

42

470Last CPR:Life Skills Groups

December 2013 - May 2014

Sessions Held Total Number of People Served

The Life Skills Coordinator position (LSC) was vacant since November 2014. A new LSC joined WA on 5/4/15. The Life Skills Groups will resume in June 2015.

TRAINING EVALUATIONS133 Evaluations : December 2014 – May 2015


Last CPR (120 Evaluations):(December 2013 – May 2014)

Superior =44% Above Average = 44%Average = 12% Below Average = 0%Fair 0%

Last CPR (170 Evaluations):(December 2013 – May 2014)

Strongly Agree= 87%Agree = 13%Disagree = 0% No Opinion = 1%

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Superior; 49; 37%

Above Average; 60; 45%

Average; 24; 18%

How does this session compare to other trainings you have attended?

Strongly Agree;

102; 77%

Agree; 30; 23%

No Opinion; 1; 1%

Material presented will help me in my current posi-tion.

TRAINING EVALUATIONS133 Evaluations – December 2014 to May 2015


Last CPR, 170 Evaluations (August 2012 – January 2013) Knowledge PRIOR to the training: 36% High and 42% Medium Knowledge AFTER the training: 90% High and 10% Medium

15% = Low

41% = Medium

44% = High

How would you rate your knowledge on the content covered PRIOR to the training being

conducted?

Low Medium High

3% = Medium

97% = High

How would you rate your knowledge on the content covered AFTER the training was con-

ducted?

Low Medium High

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TRAINING EVALUATIONS133 Evaluations: December 2014 – May 2015


Last CPR, 120 Evaluations (December 2013 – May 2014): The material presented was clear and easy to see: SA: 86% A: 14% N.O. = 0 D: 0 Training started on time: SA: 80% A: 20% N.O. = 0 D: 0 There was sufficient time to have questions answered: SA: 86% A: 14% N.O. = 0 D: 0

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Strongly Agree; 99; 74%

Agree; 33; 25%

No Opinion; 1; 1%

The material presented was clear and easy to see.


Agree; 35; 26%

No Opinion; 6; 5%

The training started on time.


Agree; 34;

26%

No Opinion; 1; 1%

There were sufficient time or means to have questions an-

swered.

TRAINING EVALUATIONS133 Evaluations December 2014 – May 2015

STAFF COMMENTS: I really liked this aspect of the training

Boundaries/Diversity/PREA Trainings:“The open discussion; felt comfortable in talking about issues" "The knowledge of the trainer on the subject""Interactive role playing w/NIC website" "It was very interactive and interesting"

CPI & Personal Safety:“He has a great understanding of the topic & demonstrates the techniques well""He did a great job teaching the class"“Very informative & kept everyone interested.”

First Aid/CPR/AED Trainings:"Hands on experience“; "Practicing/hands on CPR/First Aid and AED”"Very informative and facilitator didn't rush through answering all questions"

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TRAINING EVALUATIONS133 Evaluations December 2014 – May 2015

STAFF COMMENTS: I really liked this aspect of the training

Report Writing Trainings:"The instructor and Maria acted out an incident. It was great. It allowed us to write practice incident reports with information from the simulated incident""The group talked about different issues and how these programs handle it” "Getting to write a sample incident report"

Other Comments: "I really enjoyed the training“"We were always encouraged to speak our opinions”“Great training – thank you Marcy”

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Harvard Tutoring ProgramsDecember 2014 – May 2015

PHBA tutors on winter hiatus in January 2015. Last CPR, a total of 21 sessions were conducted and served 29 clients.

Information obtained from Watson Academy Monthly Reports 18

Jan-15 Feb-15 Mar-15 Apr-15 May-15 Total

0

5

10

15

20

25

0

5 6 5 5

21

0

4

7 7

4

22Number of Clients Served Number of Sessions

CPR ACTION PLAN (last CPR)

ISSUE: Posting the WA training schedule on the CRJ web page/larger CRJ audienceCOMMENTS: Various trainings offered throughout CRJ and no central location to disseminate

informationIMPROVEMENTS MADE: WA refined the basic two-week training for SJS. Calendar submitted to SJS.

Location/time/space constraints limit the ability to expand trainings to all of CRJ. With video conferencing, some trainings (i.e. Boundaries/Diversity PREA) may be provided to a larger audience – First Aid/CPR/AED require hands on teaching.

ISSUE: Update the PREA curriculumCOMMENTS: Recent PREA revisions require that training to be updatedIMPROVEMENTS MADE: Curriculum revisions made. Marcy updated the PREA training offered,

incorporating new materials from NIC’s National PREA Resource Center. Final revisions completed September 2014. The updated WA training on PREA now includes

an interactive lab and a review of the policy. During the recent Horizon House PREA audit, the revised materials ‘passed’.

ISSUE: Funding for Watson Academy – Advancement Department needs to create a concept summary

COMMENTS: Gayle will help write concept with Paul Swindlehurst IMPROVEMENTS MADE: Gayle left position

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CPR ACTION PLAN (Next 6 months)

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Proposed Objective Proposed Timeline

With help of Operation Integrate Staff Development Committee, update training calendar, work on consistency of staff at trainings

December 2015

Start sending calendar to all SJS staff so they can be a part of their training and development

Start with August 2015 trainings

CQI Pilot Project, Centralized Training Database: develop a calendar through the end of Dec. 2015 and every six months thereafter

October 1, 2015

Watson Academy Comprehensive Program Review July 31, 2015 1.

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