CA#WATS#2014#

In#The#Real#World#Antony#Askew#

Agenda#

•  Latest#Versions#•  Upgrade#Paths#•  Dependencies#•  A#Few#Tips#

2#

Upgrade#Paths#

•  Latest#SoDware#versions:#–  AE#r11.3.6#INCR1#– WCC#r11.3.6#INCR2#

–  EEM#12.51#(bundled)#

–  System#Agent#r11.3#SP4#

–  iXp#r11.3.5#INCR4#–  iDash#r11.3.6#INCR1#

All#Supported#on#Windows#2012#and#RedHat#6#

10#

Inter#Dependencies#

•  AE#r11.3.6#requires#EEM#12.51#/#WCC#r11.3.6#

•  EEM#12.51#requires#nothing#

•  WCC#r11.3.6#requires#EEM#12.51#

•  System#Agent#r11.3#SP4#requires#nothing##

•  iXp#r11.3.5#INC4#requires#iXp#11.3.5#•  iDash#r11.3.6#INCR1#requires#nothing#

17#

24#

In#Place#Upgrades?#

•  AE#r11.3.6#In#Place#Upgrade#Z#SUPPORTED#•  EEM#12.51#In#Place#Upgrade#Z#SUPPORTED#

•  WCC#r11.3.6#In#Place#Upgrade#–#NOT#SUPPORTED#

•  System#Agent#r11.3#SP4#–#Maybe!#

•  iXp#r11.3.5#In#Place#Upgrade#–#SUPPORTED#•  iDash#r11.3.6#In#Place#Upgrade#Z#SUPPORTED#

26#

Recipe#for#Success#

•  EEM#and#WCC#–#run#them#on#different#servers#to#AE!#

–  EEM#and#WCC#can#share#servers,#or#be#separate#

•  Upgrade#EEM#and#WCC#first#

–  Build#new#EEM/WCC#offline,#copy#exisfng#EEM#policies#

across#

–  Test#– When#ready,#switch#AE#over#

27#

Recipe#for#Success#

•  Upgrade#AE#in#place#•  Upgrade#iXp/iDash#in#place#

28#

The#System#Agent#

•  If#it#came#from#the#AE#DVD,#upgrade#it#from#the#AE#DVD#

•  If#it#came#from#the#Agent#DVD,#upgrade#it#from#the#Agent#

DVD#

•  If#you#cannot#do#these,#be#careful!#–  Agent#DVD#default#configurafon#differs#from#AE#DVD#default#

configurafon#

–  Addressed#in#SP4#

29#

Other#Tips#

•  Use#the#latest#/#64#bit#Agent#•  Beware#of#“The#EEM#Uninstaller#that#Doesn’t”#

– Windows…#cleanup#tool#

–  Linux…lsm#may#be#required#

•  Beware#of#Common#Components#

–  Locafon#–  Versions#

30#

And#Finally…#

•  # hkp://communifes.ca.com#

– Discussions#– Documents#

– Announcements#

–  Ideas#/#Enhancement#requests#

That’s#It#

Any#quesfons?#

31#