WATrac: Washington’s Healthcare Incident Management System

Meeting Agenda

• History & Overview

• Product Demo

• Implementation Process Overview

• Questions/Next Steps

A Coordinated Healthcare Response

• Needs:

– Communications Coordination

– Information Management

– Situational Awareness

– Resource & Pharmaceutical Tracking

– Alerting Capabilities for Response Partners

• Solution: WATrac

What is WATrac?

• WATrac is an Incident Management system designed to support health and medical response throughout Washington State

• Web-based Application

– Vendor: Imagetrend (Minneapolis, MN)

– Remote Hosted (Minneapolis & Chicago)

– Unlimited Logins

– HIPAA Compliant

Spokane

San Juan

Island

Pierce

King

Snohomish

Skagit

Whatcom

Clallam

Jefferson

GraysHarbor

Thurston

Kitsap

Clark

Cowlitz

Lewis

SkamaniaWahkiakum

Mason

Yakima

Chelan

Okanogan Ferry

Stevens

Lincoln

Kittitas Whitman

Klickitat

Benton Walla Walla

Columbia

Garfield

Asotin

Franklin

AdamsGrant

Douglas

Pacific

PendOreille

8

2

1

6

53

4

7

9

Counties Using WATrac – March 2009

Statewide Implementation

• Contract between PHSKC and DOH– Barbara Andrews, Statewide Implementation Manager

– Que Mathis, Staff Assistant

– Allison Schletzbaum, Project & Technical Guidance

– Margaret Hansen, DOH contact

• WATrac Users Group– Four representatives from hospitals, local public health, EMS

– Statewide members

– Guide future implementation of WATrac

Phase 1 – Current Usage

• Emergency Department Diversion Status

• Hospital Bed Availability

Tracking ED Status

Bed Tracking

Regional Status

WATrac During an Emergency Event

• Keep in touch with healthcare partners

• Automatic bed counts statewide

• Resource matching

• On-line chat and conferencing for real-time communication

• Public portal for reuniting families

Event Alerting

Reporting & Exporting

Resource & Pharmaceutical Tracking

Knowledgebase

Command Center

Configuration Process

• Meeting configuration decisions

• Software configured based on group’s decisions

• Training on product

• Practice data entry

• System goes live for your healthcare sector

QUESTIONS?

Contact Information

• Barbara Andrews

– barbara.andrews@kingcounty.gov

– 206-263-8718

• Allison Schletzbaum

– allison.schletzbaum@kingcounty.gov

– 206-263-8720

• Margaret Hansen

– margaret.hansen@doh.wa.gov

– 360-236-4026