Water Management

Kata Noi Beach

Phang-Nga

Phuket Island

Khaolak Beach

198 Rooms

1 Restaurant 2 Bars

124 Rooms

1 Restaurant 1 Bar

92 Rooms

1 Restaurant 2 Bars

136 Rooms

2 Restaurants 3 Bars

480 Rooms

6 Restaurants 5 Bars

48 Villas

1 Restaurant 1 Bar

Katathani Collection of Resorts

82.6%

8.7%

8.7%

Water Supply

Water Demand

Surface water

Underground water

Sea water

( 38 mm3)

( 4 mm3)

( 4 mm3)

Supply Demand 46 mm3 61 mm3

-15 mm3

Y 2027 = 78 mm3

Y 2037 = 101 mm3

Y 2017

46 mm3

Water Crisis in Phuket

Water scarcity challenges

made worse

by environmental and resource management factors.

Plan

Do

Check

Act

Vision Environmental Policy Committee Target

Monitoring Controlling

Follow-up Evaluation KPI

Water Quality Circle

Effective Water Supply Mgt.

Water Treatment Process

Innovation & Equipment

Building Awareness Waste Water Management

Strategies & Devices

Plan

Vision Environment Policy Committee Target

Vision

Mr. Sombat Atiset

Chief Executive Officer “We will be the best natural, relaxing beach resort in Asia.”

Environmental Policy

1

2

3

5

6

7

4

Minimize use of energy

Reduce harmful effects

Follow all environmental regulations

Promote environmental awareness

Motivate others to preserve environment

Continue environmental improvement

Cultivate sustainable tourism

Energy & Water Chemical

Legal Health & Safety

Public Relations

Waste

Environmental Committee

Carbon

Room

Restaurant & Kitchen

Pool

55%

30 %

5 %

97,627 M3

52,470M3

8,904 M3

Water UsageTarget

Year round Target = 177,251 M3

Room Cleaning

18,250 M3 10%

KPI : Pool = 24,395 L./ Day

Room Cleaning = 100 L./Room/Day

Rest. & Kitchen = 57 L./Cover

Room = 277 L./guest

Do

Best Practices

Effective Water Supply Mgt.

Water Treatment Process

Strategies & Devices

Innovation & Equipment

Building Awareness Waste Water Management

Underground Underground Water

Reservoir

Weir

73%

14%

13%

129, 393 m3

24, 324 m3

23, 534 m3

Jan - Aug Underground

Water

Jun - Oct Weir

Year round Reservoir

Effective Water Supply Management

Best Practices

Total Water Supply

177, 251 M3

1.Season plan

2. Daily

3. Hour/Productivity

Water Treatment Process

Pacific Andaman Katanoi Shore1 Shore2

52

m3 139

m3 90

m3 120

m3

150

m3 1, 790 m3 69

m3

Kataburi

600

m3 600

m3 = Effective Water Storage / 4 Days

Strategies and Devices

SAVED

Before After

152, 720 liters

55, 641 liters

64%

Innovation & Water Saving Equipment Best Practices

1

2

3

4

5

6

7

8

Strategy Examples Best Practices

Changing linen every 2 days

10% Reduction of towel weight

Changing style of bed sheet set up from 3 to 2

Garden watering & sprinkler schedule

Producing cleaning liquid

with less foam, N70 (Sodium Lauryl Ethur Sulfate)

Strategies, cont. Best Practices

Full rack wash only

Native plants (less water)

Use paper place mats and paper napkins

Pre-soak

. . . and many other

water saving activities

because. . .

Every Drop Counts!

Slogan Competition

Building Awareness

In-Room Water Saving Sticker

Towel Reduction Sticker

Song Competition

Sports Day

Staff Conservation Awards

Green Choice

Invitation

Best Practices

In-room

Environmental Policy

H2O Conservation Staff Signage

Staff Party

Bed Linen

Reduction Signage

Environmental Team Party

Watering & Cleaning Resort Grounds

143,095 m3 14,400 m3

Hotel Waste Water

Community

Waste Water

Waste Water Management

Watering Surrounding Vegetation

Elevated Filtering Pond 80% 15% 5%

100% Treatment & Reuse

Aerobic Fixed Film System

Best Practices

157,495 m3

Check Monitoring Controlling

All water saving strategies/Working Process Monitoring & Controlling

Work Instruction

Preventive Maintenance Plan Monitoring & Controlling

Checklist Monitoring & Controlling

Water Meter System Monitoring & Controlling Usage

Main Meter 1 Thani Wing

Main Meter 2 Bhuri Wing

Act

Follow-up Evaluation KPI

Monthly Water Statistics Meeting Follow-up

Evaluating Data

Water Usage Records

Evaluation

Water Key Performance Indicators

652 M3

000 M3 Pool

Room Cleaning

Area Area KPIs (Liters) Annual Water Usage (M3)

Target Actual Dif. Target Actual Dif.

Room (L./guest)

277 252 -25 97,627 88,752 -8,875

Rest.&Kitchen (L./Cover)

57 51 -6 52,470 47,700 -4,770

Room cleaning (L./Room/Day)

100 80 -20 18,250 14,592 -3,658

Pool (L./Day)

24,359 21,781 -2,578 8,904 7,950 -954

Total 24,793 22,164 2,629 177,251 158,994 18,257

SAVE 10%

Results

Water Cost Management 12 M3

Total Annual Water Usage

• Fresh Water/First Hand = 158,994 M3

• Reused Water = 127,195 M3

65 trucks/day X

286,189 M3

Purchased Water Costs

Cost = 83 ฿ / M3

Total = 23,753,703 ฿

Katathani - produced Water Costs

Fresh water cost = 10 ฿ / M3

Total = 1,589,940 ฿ Reused water cost = 1 ฿ / M3 Total = 157,495 ฿

Grand Total = 1,747,435 ฿

Save 22,006,268 ฿ / Year

Quality of Water Clarity & Chlorine

Best of the Best Hotels

Guest Satisfaction Best Service in Phuket

Best Service in Phuket

Customer Favorite Far East

Top 5 Best Service in Thailand

Corporate Social Responsibility

Thailand Tourism Award Winner: Six Consecutive Years

Environmental Awards & Honors

No. 1 Best Beach in Thailand 2016

No. 3 Best Beach in Asia 2016 No. 19 Best Beach in The World 2016

KUONI Green Planet Award

TUI Environmental Champion

Travelife Award 8 Consecutive Years

Green Apollo Award

First Hotel in Thailand

ISO 14001:2004 Certified

Happy Workplace

Kuoni/GTA Water Champion

“One of the highest first-time audit scores awarded.”

Katathani Collection of Resorts

Every Drop Counts &

We Count Every Drop!

Thank you