WATER KIOSKS: DEVELOPING A MODEL FOR SUSTAINABLE DELIVERY OF DECENTRALIZED WATER TREATMENT SERVICES IN RWANDA

September 23, 2013

Laura R. Brunson Alexandra Huttinger

Robert Dreibelbis David Muganwa Leodomir Mfura

G. Chapeau Moitreyee Sinha

Christine Moe

• Located at 10 health centers

• Rural Areas

• Treatment system

– Ultra membrane filtration

– Residual chlorination

Amazi Asukuye

Brand: Amazi Asukuye (Pure Water)

Mission

To be a leader in the provision of safe

drinking water for improved health at an affordable cost.

Water Kiosk Social Marketing

Competition

• No similar business

• No safe water sources

• Not competing with water providers – Kiosk is buying and

reselling their water

• Some free sources

Development of Business Model

Costs

• Chlorine – $0.49 per month

• Electricity – to run pumps

• Water – from municipal provider versus rainwater

• Yearly maintenance – supplies

• Personnel – operator and maintenance

• Cleaning

• Long-term maintenance and repairs

Other Considerations

• Accounting and financial services

• Marketing

• Replacement Costs

Development of Business Model

Price

Based on:

• Local water prices

• Key stakeholders

• Estimated demand and costs of water treatment

Marketing • Community mobilization • Branding • Commissioning Ceremony • Jerrycan Promotion • Health Center

Development of Business Model

Busogo Kiosk Commissioning Ceremony

August 14, 2013

Operations

Hours: 6 am – 5 pm

Operated by: Hygienists

Water purchased: EWSA

Electricity: EWSA

Financials: Accountant and Cashier

Maintenance: Hygienists

Sales: Jerrycan

Current Status

First month of operation:

• Sold approx. 45,000 L

• Price charged = 1 RWF per L

• Price earned = 0.73 RWF per L

• Cost = 0.13 RWF per L for Kiosk or HC

• Spare funds for maintenance and kiosk operations

• Additional kiosks - 9

• Potential for replication / scalability

Roadblocks

• Water management

– Rain water versus purchased

– Water waste

• Costs are high

• Behavior Change

– Purchase water from kiosk

– Kiosk Management

• Sustainability

– Maintenance

– Replacement parts

– Training of personnel

• GE Foundation

• GE Water

• Emory University – Center for Global Safe Water

• Access Project team (Emmanuel, Leo, David)

• Republic of Rwanda Ministry of Health

• Busogo Health Center Personnel

• Assist International

Acknowledgements

Questions