Washington National Airport - Mark Yedinak

Washington National Airport

is pleased to presentthis overview of theevaluation process

used to selectand upgrade our

Computerized ParkingControl System

CPCS


CPCSMonday, June 01, 2009

[email protected] (703) 851-9785 2

Biography Biography -- Mark YedinakMark Yedinak� As Contract Administrator for the Metropolitan Washington Airports

Authority at Ronald Reagan Washington National Airport, was responsible for the public parking and shuttle bus concession.

� Designed and implemented a state-of-the-art, Windows-based, Computerized Parking Control System (CPCS) for National Airport using Microsoft SQL Server.

� Developed the design and implemented a system for digitization of license plates to integrate LPR into the CPCS.

� Extensive experience in designing parking systems for 20 of the largest airports in the country.

� Bachelor of Science degree in Aviation Management and an MBA in Aviation from Embry-Riddle Aeronautical University. Active member of AAAE and the International Parking Institute, and have written several

articles for The Parking Professional.


How do you How do you designdesign a System?a System?

� By understanding that most important aspect of the system isREVENUE CONTROL.

� By evaluating your business requirements.

� By consulting with experts (consultant is not a dirty word).

� By planning for the future.

� By developing achievable technical specifications.

� By crafting your RFP to allow for maximum participation.


Teamwork is the key to Success!

5

Washington National AirportWashington National AirportSystem ConfigurationSystem Configuration

� 14 Public Entry Lanes (21 Originally)

� 15 Public Exit Lanes (20 Originally)

� 6 Installed Automatic Vehicle Identification (AVI) Lanes (12 Originally)

� 20 Dell & Gateway Workstations

� 2 Compaq ProLiant 1500 Servers

� 1 Intel I-220 Central Computer

� 1 OS/2 Credit Card Server

� 8 Hewlett-Packard Laserjet Printers

� 3 Okidata High-Speed Report Printers

6

Parking System NetworkParking System Network

RDMS

PC Windows NT

CentralComputer

Event Log Reports

LPICredit Card PC

� M

Ethernet Network

Cs

Router

Workstations

Windows NTServer

Workstations

To Lane Equipment

Cs Cs

M

Airport Management Network LANSouth Parking Structure

CPCS CentralComputer

Contract Administrator WorkstationPrinter

South Parking StructureAdministrative Network Fileserver

LAN

Satellite ACommunication

System

South Parking StructureCommunication System

Short Term BCommunication System

Short Term A-1 & A-2Communication

System

HelixCounting Panel

Middle/North ParkingStructure

Communication System

Copper Fiber

Fiber to SatelliteA

Fiber Fiber

FiberFiber

Printer - 4

Workstation - 7

Printer

Gates

Gates

Gates

Loops

Loops

LoopsLevel FULL

Level FULL

Level FULL

WorkstationPrinter

Copper

Fiber &Copper

Copper

CopperWorkstation

Copper

Fiber

Data Cable toExit Lanes

Relational DatabaseManagement

ServerSQL Based

Main Terminal AdministrativeNetwork Fileserver LAN

Authorized Users within "CPCS" Group

Fiber toEntryLanes

Satellite BCommunication

System

Fiber to SatelliteB

Credit Card & BankCheck Server

Bank Clearinghouse


forWashington

NationalAirport

Copper

New SimultaneousRecording Device

Existing SimultaneousRecording DeviceMonitor

Monitor Monitor

Monitor

VCR

VCR

Short Term A Short Term B

Satellite A Satellite B

South Parking Structure Short Term CMiddle/North

Parking Structure

South Parking StructureCCTV Master

Control Station

Washington National AirportSONET-Ring Campus Backbone

Air Cargo EnterpriseSwitch

Hangar 5 EnterpriseSwitch

Main Terminal EnterpriseSwitch

Hangar 12 EnterpriseSwitch

Steam Plant EnterpriseSwitch

Satellite Lot A Satellite Lot B

Bus Maintenance Facility

Short Term A

Short Term B

Short Term C

South Parking Structure ElectricalRoom, Administration Office

Fibe r to NEMAE nc l osu r e s b yCPCS ContractorWi th in ParkingStructure

N E M AEnclosures

Middle/North Parking Structure,Telephone Room, Level 18

Fiber to NEMAE nc l osu r e s byCPCS ContractorWi th in ParkingStructure

N E M AEnclosures

Level A3Entry

ExitLanes

EntryLanes

North TowerEntry Lanes

HourlyEntry Lanes

South TowerEntry Lanes

Intra-lane copperand coaxial wire.

Intra-lane copperand coaxial wire.

Helix Gates& Full Signs

Helix Gates& Full Signs

Curved Lines RepresentB u i l d i n g t o B u i l d i n g ,Parking Area to Building, orParking Area to ParkingArea F ibe r Provided byA u th o r i t y ( V i a H a r r i sCorporation).

Fiber BetweenSPS andMNPS

Fiber BetweenSPS andMNPS

This por t ion of the fibe rintercommunication systemis to be prov ided by theCPCS Contractor.

This por t ion of the fibe rintercommunication systemis to be prov ided by theCPCS Contractor.

[email protected] (703) 851-9785 10National Airport...ThenNational Airport...Then

Historic Terminal A


National Airport...ThenNational Airport...Then


National AirportNational Airport……NowNow


National and Dulles 1998 Ground TransportationNational and Dulles National and Dulles 1998 Ground Transportation1998 Ground Transportation

8%4%Shared Ride5%5%Hotel Shuttle18%11%Rental Car*17%Metrorail

49%27%Private Vehicle14%33%Taxi

DullesNational

*Right-of-way down the Dulles Access Highway has been reserved for future expansion of Metrorail to Dulles.


Garage AGarage A


Garage B/CGarage B/C


Four Processing LevelsFour Processing Levels

�Lane Equipment: Transactions Processing

�Real-Time Server: Real-Time Processing

�Relational Database Management System: Database Processing

�Workstations: Supervision Display, Files and Data Access Screens


Computer HardwareComputer Hardware

� Real-Time Server:

�Intel 486-66 Processor Boards (CPU, I/O)

�Multibus II System Architecture

� RDMS: Pentium PC -

�133 MHz, 128 MB RAM

�RAID V

�12 GB Pluggable Disks

�Workstations: Pentium PCs -

�350 MHz, 64 MB RAM

Software FunctionsSoftware Functions

Lane

Equipment

Real-Time

Server

RDMS Workstation

Batch andRaw Files Real-Time

Messages

Controls

Data

Transaction DataInquiries

Inquiry ResponseRemote Controls

CPCSDatabase ManagementMaintenance LogRubber ChecksCashier Audit

FMS DisplaySCS DisplayAccess Screen

FMS, SCS, LPIReports, Credit CardsChecks, Badges, Shifts

TransactionProcessing

Requests, Entries


Computer SoftwareComputer Software

� Real-Time Server: iRMXIII - Intel’s Real-Time Operating System

� PL/M Real-Time Application Language

� RDMS: Windows NT 4.0, Visual Basic 5.0, Microsoft SQL Server 6.5

� Credit Card Subsystem: OS/2 Warp 3.0

�Workstations: Windows 98, Visual Basic


Specified FeaturesSpecified Features�Facility Monitoring (F.M.S.)

�Space Control (S.C.S.)

�On-Line Credit Cards & Checks

�License Plate Inventory

�Ground Transportation Management

�Non-Revenue Badges, Validations, etc.

�Automatic Reports

�CCTV (future OCR application)


Database FeaturesDatabase Features

�Cashier Deposit Audit

�Maintenance Intervention Log

�Parts Inventory Management

�Returned Checks Management

�All Files (Daily Transactions, Cashier Shifts, etc.) Available to SQL Compatible Languages (ODBC and Windows)


Operator Interface FeaturesOperator Interface Features

�Graphic Display for Lane/Equipment Status and Lots/Area Occupancy Status

�Remote Controls (open/close lane, etc.) Performed with Mouse (Point and Click)

�Windows 98 Access Screens: Configuration, Database Access, Look-Up, License Plate Inventory, Rates, etc.


Specified EnhancementsSpecified Enhancements

�Graphic User Interface for Operators

�Flexibility in Data Analysis and Report Generation via the SQL Server

�New Functions

True Real-Time System With:

� Spare Parts Inventory

� Maintenance Calls Log

� Credit Card Review

� Rubber Checks

� Event Log Review

� AVI

� Transaction Filtering

� Special Collections

� Cashier Reconciliation

� Towing


System InvestmentSystem Investment

�$3 Million Investment with Continuing Funding Budgeted for Enhancements and Upgrades

�$320,000 Fiber Optic & Copper Backbone Provided by the Authority

�Planned Integration of Taxicabs (and later commercial vehicles)

�10% LDBE Participation

IntegratingIntegratingLicense Plate RecognitionLicense Plate Recognition

into the Systeminto the System


Objective: Ask Yourself Objective: Ask Yourself ””Why Is OCR Needed?Why Is OCR Needed?””

� Cost-Effective Method for Capturing License Plate Records at Entry & Exit

� Eliminate Potential Lost Parking Revenue:� Lost Ticket Transactions

� Swapped Ticket Transactions

� Durations less than 24 hours

� Eliminate Manual License Plate Inventory (LPI)

� Reduce Transaction Time

� Increase Customer Service (No Penalty for Lost Ticket)

� Enhance Audit Capabilities

� Minimize Judgment by Cashiers & Supervisors


Washington National AirportWashington National Airport’’s Needs Need

�Maximize Customer Service

�Maximize Revenue

� Improve Overall Efficiency

� Integrate with the World Around Us

�Provide Leading Edge Technology

28

Existing OCR Pilot Test Design Existing OCR Pilot Test Design at DCAat DCA

Fiber Optic TransmitterFiber Optic TransmitterHub

Touch-ScreenCashier Terminal

License PlateManagement

LPR AdministrationServer

CAT 5

CAT 5

Fiber OpticCable

CAT 5

CoaxialCable

Daily Lot A-2Entry and Exit

Garage AComputer Room

TITLE: Entry Lane LPRAutoVu Technologies

NAME: Typical AutoTrace Entry Configuration

DATE: 2/10/99

DRAWING NO. ENTRY1

APPROVAL:Rob JardineNot to scale.

GATE 27'0"

EN

TR

Y

ProtectiveBarrier

1' 6

"

TIM

CameraPole

RJ/AB

Minimum 20'0"Best Performance 27'0"

VISION UNIT VISUAL AUDITTRAIL

(2) COAXCABLES

RS-422

Computer Room, Cashier Boothor Similar

100BaseTETHERNET

Entry Lane LayoutEntry Lane Layout

TITLE: Exit LaneLPRAutoVu Technologies

NAME: Typical AutoTrace Exit Configuration

DATE: 2/10/99

DRAWING NO. EXIT1

APPROVAL:Rob JardineNot to scale.

GATE

27'0''

EX

IT

ProtectiveBarrier

1' 6

"

CameraPole

CT

RJ/AB

Minimum 21'0"Best Performance 27'0"

VISUAL AUDITTRAIL

(2) COAXCABLES

Computer Room, Cashier Boothor Similar

100BaseTETHERNET

VISION UNIT

Exit Lane LayoutExit Lane Layout


OCR Entry LaneOCR Entry Lane


OCR Exit LaneOCR Exit Lane


OCR Lane ControllerOCR Lane Controller


OCR Ticket/Badge TransportOCR Ticket/Badge Transport


OCR TouchOCR Touch--Screen CTScreen CT


OCR LPM ComputerOCR LPM Computer


OCR Valid MatchOCR Valid Match


OCR Mismatch PlatesOCR Mismatch Plates


OCR No PlateOCR No Plate


License Plate ManagementLicense Plate Management


Expected ResultsExpected Results

�Cost-Effective & Financially Successful

�Validate OCR Algorithms

�Enhance Application Technology in Parking

�Lead Parking Industry


Visual Auditing: The ChallengesVisual Auditing: The Challenges• Real-Life Operations• Vehicle Speed• Vehicle Types• Lighting Conditions• Distance Between Vehicles• Environmental Conditions• Plate Location• Wide Variety of Plates• Dirty Plates• Angle of Vision • Indoor and Outdoor Operation• Shadows and Glare


The SolutionThe Solution

• True Font-Independent Technology

– North American plates

– European plates

– Standard plates and plates with elaborate backgrounds

• High Recognition Performance Indoors and Outdoors

– Reflective and non-reflective plates

– Obscured / Occluded

– Almost 100% performance using sophisticated matching

algorithms

– Fast: < 0.3 second


The Solution (continued)The Solution (continued)

• Visual Audit Trails– Vehicle Tracking versus Ticket Tracking

– Lost Ticket Control

– Swapped Ticket Control

– Increased Revenues

– Automated Exit Throughput

– Other Automated Payment Forms

• Loss Prevention– Improved Security

– Deterrent to Vehicle Thefts

– Control of Vehicle Damage

– Advanced Personnel / Cashier Management


The Solution (continued)The Solution (continued)

• Windows NT Platform

• Seamlessly Integrated with ascom CPCS

• A Positive Business Case

(Play the Video)(Play the Video)

47

Estimating Lost Revenue PotentialEstimating Lost Revenue PotentialSource: Airports Council International, Airport Parking Handbook, 1990.

Effectiveness Category

Manual System

Cash Register System

Fee Calculating

System

Semi-Automated

System

Fully-Automated

CPCS

For TicketsLost Ticket

TransactionsVoid Ticket

TransactionsCashier

ManipulationRecords

FalsificationCard/Permit

AbuseOverall System

Effectiveness

Unnaccounted-0% 0% 0% 0% 95%

50% 55% 60% 75% 95%

0% 15% 25% 40% 85%

0% 15% 25% 40% 85%

20% 40% 50% 75% 90%

0% 0% 50% 75% 95%

12% 21% 35% 51% 91%

48

CostCost--BenefitBenefitAnalysisAnalysis

� Expected ROI = (Benefits to Airport + Users + Community) ÷ Investment

Effectiveness Category

Fully-Automated

CPCS

DCA Minimum

DCA Maximum

AOCI Percentage

1998 Transactions

1998 Value

Calculation

Unnaccounted-For Tickets

95% $40,000 $130,000 60% 956 $33.8860% of unaccounted-for tickets X (2-7 times) average layover ticket value

Lost Ticket Transactions

95% $30,000 $110,000 20% 3,210 $33.8820 % of lost tickets X (1-5 times) average layover ticket value

Void Ticket Transactions

85% $10,000 $30,000 10% 2,894 $18.1110% of void tickets X (1-5 times) average ticket value

Cashier Manipulation

85% $620,000 $1,850,000 2% 1,998,475 $18.112% of total tickets X (1-3 times) average ticket value

Records Falsification

90% $330,000 $660,000 1% 1,998,475 $18.111% of total tickets X (1-2 times) average ticket value

Card/Permit Abuse

95% $10,000 $10,000 10% 4,076 $18.3810% of card/permit transactions X card/permit revenue

Overall System Effectiveness

91% $1,040,000 $2,790,000

One Time Benefits 3-Year ROIInvestment Users Airport Community Minimum Maximum$1,600,000 $100,000 $1,040,000 $460,000 1.00$1,600,000 $100,000 $2,790,000 $460,000 2.09


Boil Down Numbers for DCABoil Down Numbers for DCA

1998 Public Parking Exits 1,970,0001998 Public Parking Revenue $25,700,000CPCS Investment To Date $3,600,000Upgrade CPCS & Implement OCR $1,600,000Return on Investment 1.00 To 2.09Investment in 1998 Revenue 6.23%

Projects that maximize discounted net benefits, without exceeding budget constraints, should be considered. - Managerial Economics: Analysis and Cases, 1978.


Our StrengthsOur Strengths

�Results Indicate...

�Future Applications...� Pay-on-Foot Cashiering

� Mobile LPR

�Always Moving Forward...


SummarySummary�OCR is Necessary

�Needs Outweigh “Gotta Have”

�Builds Upon Investment in Technology

� Implementation is Not Difficult

�Proven Technology

�Cost is Reasonable & ROI is

SignificantSignificant�Airport with State-of-Art Technology


Next StepsNext Steps

�Implementation in 2000

�Continued Improvements for Dulles

�Adoption by Parking Industry


THANK YOU!!! For watching this presentation.

Washington National Airport - Mark Yedinak

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