Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region...

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Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014

Transcript of Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region...

Page 1: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

Washington Metropolitan Area Transit Authority

Accessible Bus Stops and Pathways in the Region

Customer Service & Operations Committee

April 10, 2014

Page 2: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

• Accessible bus stops decrease dependence on paratransit service and are safer for all customers

• $1.2 million New Freedom Grant is available to improve as many as 88 bus stops

• More than half of the region’s 19,000 stops are inaccessible

Background

Page 3: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

Inaccessible Stops (Metrobus and Regional)Source: Jurisdictional Presentations to the AAC

• There are an estimated 10,006 inaccessible bus stops throughout the region out of an estimated total of 19,123.

Page 4: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

Metro’s ADA compliant standard:

1.Firm landing surface2.At least 5’ wide and 8’ long3.Connects to the curb

The Board should adopt a fourth criterion:

4.A curb cut at the corner nearest the bus stop with a matching curb cut at (at least) one adjacent corner

Amend Bus Stop Accessibility Standard

Page 5: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

• Metro has provided a list of 57 stops from its paratransit eligibility process that should be at the top of the prioritization

• Further prospects for prioritization will come from a mapping against MetroAccess service activity

Staff Recommendation 2:Prioritize Improvements

Page 6: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

• Minimum cost to improve a bus stop is approximately $10,000

• To improve all 10,006 inaccessible stops will cost more than $100 million

• ROI on improving the first 57 could be as much as $600K in paratransit cost avoidance

Investment Required

Page 7: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

• Accessible bus stops are also safer bus stops

• Paratransit customers will be able to travel more independently

• Will render many paratransit trips unnecessary -- savings on subsidy will more than pay for the investments

Return on Investment

Page 8: Washington Metropolitan Area Transit Authority Accessible Bus Stops and Pathways in the Region Customer Service & Operations Committee April 10, 2014.

• Collaboration with COG advisory groups on revised definition of an accessible bus stop and greater coordination of services

• Integrating regional bus stop inventory from jurisdictions into Metro bus stop dataset

• Production of next prioritized bus stop improvements based on greatest potential for paratransit demand reduction

Next Steps