Wanna Raise Money Online? Don't Forget About Email.
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Transcript of Wanna Raise Money Online? Don't Forget About Email.
6/28/13 Footer 1
WANNA RAISE MONEY ONLINE? DON’T FORGET ABOUT EMAIL Practical ways to connect with supporters, activate donors, and raise money online.
www.bit.ly/npEXPERTS
Tweeting? Use #npEXPERTS …
6/28/13 Farra Trompeter | www.BIgDuckNYC.com 2
Farra Trompeter Vice President, Big Duck
@farra | @bigduck
#npEXPERTS
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
What we’ll cover • Why email? • Four steps to use email to raise money • Q & A
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Why email?
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Let’s start with why they give
http://www.nonprofitdonorengagement.com/CD_Nten_BenchmarkReport_Final.pdf
• I believe in the cause [65%] • I want to help make change happen [30%] • I have friends/family who support it [20%] • I know someone who has recvd services [19%] • The charity asked for my help [18%] • I want to set a good example [16%] • I want to connect with others… [15%] • I have recvd services from this org [12%]
#npEXPERTS | bigducknyc.com
… and where they want to hear from you
http://www.nonprofitdonorengagement.com/CD_Nten_BenchmarkReport_Final.pdf
#npEXPERTS | bigducknyc.com
53% of donors leave due to the charity’s lack of communication ~ Jay Love, Bloomerang
http://www.nonprofitmarketingblog.com/site/why_donors_stop_their_support image: archiexpo.com
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Step 1: Collect emails
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Ask for info—and use it
http://www.parentprojectmd.org
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Invite them to join in-person
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Be where they are
https://www.facebook.com/casefoundation
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Be where they are
https://www.facebook.com/casefoundation
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Step 2: Roll out the welcome mat
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#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
Step 3: Coordinate communication
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http://www.fundraising123.org/node/863
Create an editorial calendar
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http://www.ssireview.org/articles/entry/the_permanent_disruption_of_social_media
Diversify Calls-to-Action
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Your emails should 1. Clearly ask supporters to do something 2. Give a reason to take the action – simply 3. Feature someone they can relate to 4. Connect to the look/feel of a landing page 5. Make sense if it was forwarded
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Step 4: Say thank you
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Tell donors how gifts will help
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Report back on results
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Feature donors in emails
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Q & A
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Resources • npEXPERTS ebook
https://www.blackbaud.com/nonprofit-resources/npexperts • Big Duck blog
http://www.bigducknyc.com/blog • Blackbaud: Charitable Giving Report
https://content.blackbaud.com/CharitableGivingReport.html
• NTEN: Nonprofit Donor Engagement Benchmark Study http://www.nonprofitdonorengagement.com/CD_Nten_BenchmarkReport_Final.pdf
#npEXPERTS | bigducknyc.com
Contact Farra & Big Duck bigducknyc.com [email protected] facebook.com/bigduck twitter.com/bigduck twitter.com/farra
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6/28/13 Farra Trompeter | www.BIgDuckNYC.com 31
NPEXPERTS > DOWNLOAD THE FREE EBOOK
Connect with supporters, activate donors, and raise money online.
Nonprofit experts share their extensive knowledge and expertise in:
- Online marketing and fundraising - Email communication - Social media - Mobile engagement
Download the npEXPERTS eBook and register for free webinars at
www.blackbaud.com/npEXPERTS
6/28/13 Farra Trompeter | www.BIgDuckNYC.com 32
Luminate™ Online helps you understand your online supporters and improve online fundraising performance. You'll have everything you need to acquire more constituents, build online fundraising campaigns and nurture sustainable donor relationships.
http://bit.ly/LuminateOnline