Wall Connector, 32A Three Phase Installation Manual
Transcript of Wall Connector, 32A Three Phase Installation Manual
WALL CONNECTOR, 32A THREE PHASE
INSTALLATION MANUALApproved Markets: Europe, China, Hong Kong, Australia.
For additional languages, please visit: www.tesla.com/wallconnector
About this Manual...........................2Product Specifications.............................................. 2Errors or Inaccuracies................................................2Copyrights and Trademarks....................................2
Safety Information..........................3Important Safety Instructions................................ 3Warnings.........................................................................3Cautions..........................................................................3Notes................................................................................4
Specifications...................................5
Features..............................................6Optional Circuit Ratings........................................... 6Self-Monitoring and Recovery................................6Power Outages.............................................................6Load Sharing.................................................................6
Planning Your Installation............ 7Minimum Requirements............................................ 7Service Wiring.............................................................. 7400V Three-Phase With Neutral...........................7230V Single-Phase With Neutral...........................7230V Single-Phase Without Neutral....................8230V Three-Phase Without Neutral.....................8Determine the Circuit BreakerRequirements................................................................8Choose the Best Location for the WallConnector...................................................................... 8Installation Considerations...................................... 9
Check the Box Contents.............. 11
Step-by-Step InstallationInstructions...................................... 13Tools and Materials Required................................ 13Overview of Installation Steps.............................. 13Install the Low Profile Bracket for Rearor Bottom Entry Wiring.......................................... 14Install the Top Entry Bracket for TopEntry Wiring.................................................................15Prepare for Installation............................................ 16
Connect the Wiring...................................................17Set the Operating Current..................................... 19Secure the Cover and Power Up........................ 20
Troubleshooting.............................21Reset..............................................................................24Questions?...................................................................25
Appendix A: Testing forProper Operation......................... 26
Appendix B: OptionalConnection for Load Sharing...27Daisy Chaining Multiple Wall Connectors........27Example of the Communication Wiring...........28
Appendix C: SRRC (Chinaonly).................................................. 29
Charging EquipmentLimited Warranty......................... 30General Terms............................................................30Limits of Liability........................................................31Warranty Enforcement Laws andDispute Resolution.................................................... 31Country-Specific Consumer Disclosures......... 32
Bulgaria32France33Italy34Poland34San Marino35
Contents
Product Specifications
All specifications and descriptions containedin this document are verified to be accurate atthe time of printing. However, becausecontinuous improvement is a goal at Tesla, wereserve the right to make productmodifications at any time.
Errors or Inaccuracies
To communicate any inaccuracies oromissions, or to provide general feedback orsuggestions regarding the quality of thismanual, send an email to:
Copyrights and Trademarks
All information in this document is subject tocopyright and other intellectual propertyrights of Tesla Motors, Inc. and its licensors.This material may not be modified,reproduced or copied, in whole or in part,without the prior written permission of TeslaMotors, Inc. and its licensors. Additionalinformation is available upon request. Thefollowing are trademarks or registeredtrademarks of Tesla Motors, Inc. in the UnitedStates and other countries:
All other trademarks contained in thisdocument are the property of their respectiveowners and their use herein does not implysponsorship or endorsement of their productsor services. The unauthorized use of anytrademark displayed in this document or onthe vehicle is strictly prohibited.
About this Manual
2
Important Safety Instructions
This document contains important instructionsand warnings that must be followed wheninstalling and maintaining the Wall Connector.
Warnings
Warning: Read all the instructions beforeusing this product.
Warning: This device should besupervised when used around children.
Warning: The Wall Connector must begrounded through a permanent wiringsystem or an equipment groundingconductor.
Warning: Do not install or use the WallConnector near flammable, explosive,harsh, or combustible materials,chemicals, or vapors.
Warning: Turn off input power at thecircuit breaker before installing orcleaning the Wall Connector.
Warning: Use the Wall Connector onlywithin the specified operatingparameters.
Warning: Never spray water or any otherliquid directly at the wall mounted controlbox. Never spray any liquid onto thecharge handle or submerge the chargehandle in liquid. Store the charge handlein the dock to prevent unnecessaryexposure to contamination or moisture.
Warning: Stop using and do not use theWall Connector if it is defective, appearscracked, frayed, broken, or otherwisedamaged, or fails to operate.
Warning: Do not attempt to disassemble,repair, tamper with, or modify the WallConnector. The Wall Connector is not userserviceable. Contact Tesla for any repairsor modification.
Warning: When transporting the WallConnector, handle with care. Do notsubject it to strong force or impact orpull, twist, tangle, drag, or step on theWall Connector, to prevent damage to itor any components.
Warning: Do not touch the WallConnector’s end terminals with fingers orsharp metallic objects, such as wire, tools,or needles.
Warning: Do not forcefully fold or applypressure to any part of the WallConnector or damage it with sharpobjects.
Warning: Do not insert foreign objectsinto any part of the Wall Connector.
Warning: Use of the Wall Connector mayaffect or impair the operation of anymedical or implantable electronic devices,such as an implantable cardiacpacemaker or an implantable cardioverterdefibrillator. Check with your electronicdevice manufacturer concerningtheeffects that charging may have onsuch electronic devices before using theWall Connector.
Cautions
Caution: Do not use private powergenerators as a power source forcharging.
Caution: Incorrect installation and testingof the Wall Connector could potentiallydamage either the vehicle’s Batteryand/or the Wall Connector itself. Anyresulting damage is excluded from theNew Vehicle Limited Warranty and theCharging Equipment Limited Warranty.
Caution: Do not operate the WallConnector in temperatures outside itsoperating range of -30°C to +50°C.
Safety Information
Safety Information 3
Notes
Note: Ensure that the Wall Connector’scharging cable is positioned so it will not bestepped on, driven over, tripped on, orsubjected to damage or stress.
Note: Do not use cleaning solvents to cleanany of the Wall Connector’s components. Theoutside of the Wall Connector, the chargingcable, and the connector end of the chargingcable should be periodically wiped with aclean, dry cloth to remove accumulation ofdirt and dust.
Note: Be careful not to damage the circuitboards or components during installation.
Note: Use a cable sheath or similarcontainment to cover the supply cables. Thecolor black is recommended.
Safety Information
4
The maximum power rating for the Wall Connector is 22 kW or 32A at 400V AC three-phasepower.
Note: Downloadable versions of this publication and an installation video in languages other thanEnglish are available on the Tesla website:
www.tesla.com/wallconnector.
Description Specifications
Voltage and Wiring • Nominal voltage:
• 230V AC single-phase: L1, neutral, and earthground
• 230V AC three-phase: L1, L2, L3 and earthground
• 400V AC three-phase: L1, L2, L3, neutral andearth ground
• Voltage range:
• 180V to 264V AC between N and L1 terminals
Current Maximum 32A
Frequency 50 Hz
Cable Length 2.6 m and 7.4 m
Wall Connector Dimensions Height: 380 mm
Width: 160 mm
Depth: 140 mm
Top Entry Bracket Dimensions Height: 275 mm
Width: 130 mm
Depth: 50 mm
Weight (including bracket) 9 kg
Operating Temperature -30°C to 50°C
Storage Temperature -40°C to 85°C
Enclosure Rating IP 44: indoor and outdoor use
Agency Approvals CE
Specifications
Specifications 5
Optional Circuit Ratings
Use a three-phase circuit breaker rated for32A per phase to obtain the fastest charging.In certain installation locations, this level ofpower isn’t readily available. Therefore, youcan adjust the circuit breaker rating on theWall Connector from 6A to 32A (refer to Setthe Operating Current on page 19).
Note: Tesla vehicles must be configured withoptional onboard charging equipment toaccept higher amperages. Contact Tesla if youhave questions about the onboard chargingcapabilities of your vehicle.
Self-Monitoring and Recovery
The Wall Connector has a ground monitoringcircuit that continuously checks for thepresence of a safe ground connection andautomatically recovers from faults. Manualtesting and resetting is not required.
Temporary problems such as ground faults orutility power surges are overcomeautomatically. If a residual current fault occursthat interrupts charging, the Wall Connectorautomatically tries to clear the fault and re-attempt charging.
If the problem is immediately sensed a secondtime, the Wall Connector waits 15 minutesbefore trying to charge. This process repeats 4times and if all attempts are unsuccessful,power is removed and no further attempts aremade. In this case, you will see a red error lighton the front panel (refer to Troubleshootingon page 21). It is recommended that whenyou see a red error light, you power off theWall Connector by switching off the upstreamcircuit breaker, and then power it back onagain.
The Wall Connector can alternatively be resetwhen a red error light is encountered usingthe RESET button (refer to Reset on page24).
Power Outages
If a power outage occurs, the Wall Connectorautomatically resumes charging when poweris restored. If the charging cable is pluggedinto the vehicle when power is restored, thelights blink and the unit does not energize thecharging cable for approximately 15 secondsto three minutes. This prevents the utility gridfrom experiencing a large surge when power isrestored and allows vehicles to begin drawingcurrent at random times, rather than all atonce.
Load Sharing
The Wall Connector provides the capability towire 4 Wall Connectors to a single circuit,giving vehicle owners reassurance that theycan charge multiple vehicles at home (refer to Appendix B: Optional Connection for LoadSharing on page 27).
Features
6
Minimum Requirements
Installation of the Wall Connector requires thatyou:
• Calculate the existing electrical load todetermine the maximum operatingcurrent.
• Calculate the distance to ensure minimalvoltage drop.
• Obtain any necessary permits from thelocal authority that has jurisdiction andconfirm that the follow-up inspection hasbeen scheduled by an electrician after theinstallation is complete.
• Use only copper conductors.• Use conductors that are sized in
accordance with local wiring regulations.The selected cable must be able to sustainperiods of constant load of up to 40A.
• Use protective devices. The circuitprotection device chosen mustincorporate a suitable residual-currentdevice (RCD) and overcurrent protectionin relation to the electrical load selected.
Note: Consult with an electrician to ensurethat the installation meets local regulations.
Service Wiring
400V Three-Phase With Neutral
For three-phase use of a Wye-connectedsecondary, all three phases (L1, L2, and L3)and neutral should be connected. Each phasevoltage should measure 230V to neutral.
L1
L2
N
L3
G
400V
230V
230V
230V
230V Single-Phase With Neutral
For single-phase use of a Wye-connectedsecondary, only a single-phase (L1) and neutralshould be connected. This phase voltageshould measure 230V between line andneutral.
Warning: The Wall Connector in thisconfiguration operates only from a single-phase (L1). Do not connect the remainingphases (L2 and L3).
Warning: Before installing the WallConnector, identify the type of utilityservice connection available on site. If youare unsure about the type of connectionavailable at the service panel, consult anelectrician, or contact Tesla for assistance.
Note: Consult with your local electrician orrefer to your local code for proper wire sizingappropriate for the currents in your WallConnector.
L1
L2
N
L3
G
230V
230V
Planning Your Installation
Planning Your Installation 7
230V Single-Phase Without Neutral
For installations without a neutral and 230Vfrom line to line, connect any two lines (L1, L2,or L3 in the illustration) to the L1 and neutralpositions on the Wall Connector terminalblock.
L1
L2
N
L3
G
230V
230V Three-Phase Without Neutral
Connect the first phase (L1 in the illustration)to the L1 position on the terminal block.Connect the next phase (L2 in the illustration)to the L2 position on the terminal block.Finally connect the third phase (L3 in theillustration) to the N position on the terminalblock.
L1
L2
N
L3
G
230V
230V
Note: This configuration should only be usedwith Tesla vehicles.
Note: Phase sequence is irrelevant.
Determine the Circuit BreakerRequirements
To determine the type of upstream circuitbreaker you need, examine the distributionpanel or circuit breaker box to identify theamperage available at the installation site.
The Wall Connector has an internal rotaryswitch that allows you to adjust its operatingcurrent (refer to Set the Operating Current onpage 19). The circuit breaker should berated for the continuous current of: 6, 8, 10, 13,16, 20, 25, or 32A.
Choose the Best Location for theWall Connector
Determine the parking location of the vehicleto ensure that the charge cable reaches thecharge port. The Wall Connector should belocated:
• In an enclosed garage, typically on thevehicle's charge port side.
• In a well-ventilated area. Avoid installationin an enclosed box, or adjacent to hotappliances.
• 1.2 m above the floor.• 190 mm from any obstructions to allow for
cable looping.
Note: The Wall Connector is approved foroutdoor use, but it is not designed forcomplete immersion in liquid. Protection fromrain is recommended but not required.
Planning Your Installation
8
Installation Considerations
Three methods are available to install the Wall Connector. The location of the conduit determineswhich installation method to follow. If the conduit runs along the floor or low on the wall, use thebottom entry configuration. If the conduit comes from inside the wall, use the rear entryconfiguration. If the available conduit comes from the ceiling, use the top entry installation.
Note: Throughout the manual, “conduit” is used as the standard term for the protective tubingthat houses the service wiring. In regions where conduit is not used (Europe for example), a cablecomprised of service wiring enclosed in a protective jacket may be substituted for conduit ifallowed by local regulations.
Here are some additional guidelines:
• Conduit openings are sized for 32 mm conduit.• Use an appropriate circuit breaker.• To keep the housing weatherproof, use cable glands.
Bottom or Rear Entry
Planning Your Installation
Planning Your Installation 9
The shipping box contains parts for all installation methods, as well as this manual. If any parts aredamaged or missing, contact Tesla (refer to Questions? on page 25).
Note: Downloadable versions of this publication and an installation video in languages other thanEnglish are available on the Tesla website: www.teslamotors.com/wallconnector.
Note: Not shown is the supplied cardboard template.
1 2 3 4
5 6 7 8 9
10 11 12 13 14
Item Description (Quantity)
1 Wall Connector
2 Top entry bracket*
3 Low profile bracket **
4 Low profile bracket screws (2) **
5 Bottom or rear entry power conduit plug
6 Bottom or rear entry signal conduit plug
7 Top entry signal conduit plug*
8 Top entry power conduit plug*
9 Bottom conduit sealing gasket*
10 Top bracket-to-housing screw covers (2)
Check the Box Contents
Check the Box Contents 11
Item Description (Quantity)
11 Bottom bracket-to-housing screw covers (2)
12 Bottom bracket-to-housing screws (2)
13 Top bracket-to-housing screws (2)
14 Top entry bracket mounting screws (2)*
* Items used in only top entry installations.
** Items used in only bottom or rear entry installations.
Check the Box Contents
12
Tools and Materials Required
Before installing the Wall Connector, gather the following tools and materials:
• Pencil or marker
• Hole punch (optional, to push through cardboard template)
• Wire stripper
• Voltmeter or digital multimeter (to measure AC voltage at the installation site)
• Phillips screwdriver
• Small flathead screwdriver
• Large flathead screwdriver (optional, to remove plastic knock-outs)
• T20 security pin Torx driver
• T10 Torx driver
• M20 and M32 cable glands (also known as sealing hubs)
• Ferrules (the diameter of the ferrule depends on the diameter of the power wiring and the
construction)
• Wiring (use twisted pair communication cable (Max diameter: 1.02 mm; Max cross-sectional
area: 0.82 mm2) for a maximum of 15 m between Wall Connectors)
• Level
• Machine drill
• Torque driver (for terminal block connections)
Overview of Installation Steps
Warning: After you run service wiring to the installation site using metal flame retardantconduit, install the appropriate upstream circuit breaker, TURN OFF AND VERIFY POWER ISOFF BEFORE CONTINUING.
Then follow these steps to install the Wall Connector:
• Install the Low Profile Bracket for Rear or Bottom Entry Wiring on page 14• Install the Top Entry Bracket for Top Entry Wiring on page 15• Prepare for Installation on page 16• Connect the Wiring on page 17• Set the Operating Current on page 19• Secure the Cover and Power Up on page 20
Step-by-Step Installation Instructions
Step-by-Step Installation Instructions 13
Install the Low Profile Bracket forRear or Bottom Entry Wiring
Use the low profile bracket, shown below, towire the Wall Connector from the rear orbottom.
1. Use the low profile bracket as a guide tomark the location on the wall for themounting screws.
• Use a level to ensure that the marksare perfectly vertical.
• Space the holes 114 mm apart.
• Position the bracket so that the WallConnector is located at a maximum of150 cm from floor level. The minimumheight is 45 cm if mounting indoors,and 122 cm if mounting outdoors.
• If using rear entry conduit, use at leastone set of the edge mounting holes sothat the conduit does not interferewith the wall stud.
• If using bottom entry conduit, use thecenter two mounting holes.
Note: Ensure that the minimum andmaximum height of the bracket is carefullyselected. It should be installed out of theway of any reasonably foreseeableimpacts.
2. Attach the bracket using fasteners thatare appropriate for the type of wallmaterial, drilling pilot holes if necessary.Use the supplied screws only if mountingthe bracket directly to a wooden stud. Ifmounting to another type of wall (hollow,masonry, etc.), use fasteners that are longenough to securely anchor the WallConnector and can hold at least 36 kg.
Step-by-Step Installation Instructions
14
Install the Top Entry Bracket for TopEntry Wiring
The top entry bracket enables you to route theservice wiring into the Wall Connectorenclosure from the top of the enclosure, asshown below.
1. Use the cardboard template and a level asa guide to mark the location on the wallfor the mounting screws.
• Use a level to ensure that the marksare perfectly vertical.
• Space the holes 155 mm apart.• Position the bracket so that the Wall
Connector is located at a maximum of150 cm from floor level. The minimumheight is 45 cm if mounting indoors,and 122 cm if mounting outdoors.
Note: Ensure that the minimum andmaximum height of the bracket is carefullyselected. It should be installed out of theway of any reasonably foreseeableimpacts.
2. (Optional) There are two additionalmounting holes. To use these holes, use aflat-head screwdriver to knock-out theplastic that is closing the holes. Theseholes are spaced 70 mm apart.
3. Attach the bracket using fasteners thatare appropriate for the type of wallmaterial, drilling pilot holes if necessary.Use the supplied screws only if mountingthe bracket directly to a wooden stud. Ifmounting to another type of wall (hollow,masonry, etc.), use fasteners that are longenough to securely anchor the WallConnector and can hold at least 36 kg.
Step-by-Step Installation Instructions
Step-by-Step Installation Instructions 15
Prepare for Installation
Follow these instructions to remove the coverand route the service wiring into the WallConnector.
1. Use a T10 Torx driver to remove the screwat the bottom of the outer cover. Carefullydisengage the snaps on the sides and topusing a flathead screwdriver andcompletely remove the cover. Save thescrew and cover for reassembly.
2. Use a T20 security pin Torx driver toremove the six screws on the sealingcover. Carefully remove the sealing coverand disconnect the ribbon cable. Save thescrews and cover for reassembly.
Caution: Do not allow the sealingcover to hang from the ribbon cable.Doing so can damage the ribboncable or its connectors.
3. For top entry configuration, install thewiring to the terminal block in the topentry bracket as shown in Connect theWiring on page 17, then return to thissection and proceed to the next step. Forback or bottom entry configurations, skipto the next step.
4. Place and hold the Wall Connector on thebracket, ensuring that all four mountingtabs are properly aligned.
5. Use a T20 Torx driver to install the twotop housing mounting screws. Push thecosmetic screw covers into place.
6. Use a T20 Torx driver to install the twobottom housing mounting screws. Pushthe cosmetic screw covers into place.
Step-by-Step Installation Instructions
16
Connect the Wiring
Note: Consult with your local electrician orrefer to your local code for proper wire sizingappropriate for the currents in your WallConnector.
Note: It is the installer's responsibility toidentify whether additional grounding isrequired to ensure that local regulations aremet. Grounding must be installed at the powersource and not at the cable entry to the WallConnector.
Note: For three-phase wiring, connect theterminal block with the L1, L2, L3, neutral, andground.
Warning: Do not connect service wiringuntil you have read and fully understandthe concepts described in Service Wiringon page 7.
1. Turn off the power.
Warning: RISK OF ELECTRIC SHOCK!Before continuing, use a voltmeter toensure the power is off by confirmingthat NO VOLTAGE is present at theservice wiring or terminals.
2. For top entry installation, pull the servicewiring into the top entry bracket or theWall Connector. Use an M32 cable glandto seal the power conduit or cable.
Note: The meaning of wiring colors mightvary from country to country. Follow allapplicable national and local regulationsconcerning wiring color codes.
The following illustration shows anexample of the wiring for the top entrybracket.
The following illustration shows anexample of the wiring for the low profilebracket.
3. Strip the service wires going to theterminal block on the top entry bracket 8mm. Ferrules are recommended.
Note: For top entry installation, theflexible pre-installed wires that go fromthe top entry bracket to the housing arealready terminated and do not need to bestripped.
4. Lead the preconnected service wires inthe main housing and connect thepreconnected service wires to the mainterminal block (cross section: 10 mm,diameter: 3.6 mm) with L1, L2, L3, neutral,and ground wires going to the locationsshown in the following illustration.
Caution: Cut each of the wire strandsand insert them fully into each theterminal block.
Step-by-Step Installation Instructions
Step-by-Step Installation Instructions 17
Note: To ensure proper operation, verifythat neutral is connected to the neutralline inside the circuit breaker box or themain electrical panel.
5. Tighten the terminal block to therecommended torque:
• 1.5 N-m for the terminal block on thetop entry bracket.
• 1.2 N-m for the terminal block in themain housing.
• 2.0 N-m for the ground terminal blockin the main housing.
6. Check for miswiring using a multimeterand verify that there are no shorts beforeturning the upstream circuit breaker ON.
Step-by-Step Installation Instructions
18
Set the Operating Current
Follow these instructions to configure the DIPswitch. The following illustration shows anenlarged view of the DIP and rotary switches.
Warning: Power MUST remain OFF beforesetting or changing the DIP or rotaryswitches. Changing these switches withthe power ON will not be recognized bythe system and is dangerous due to therisk of electric shock.
1. Turn OFF power.2. Use a non-conductive object to adjust the
DIP switch settings:
• Switch Position 1:
• If the grounding scheme is TN orTT, set the DIP switch DOWN.
• If the grounding scheme is IT, setthe DIP switch UP (the ONposition).
Warning: Before you set the DIPswitches, confirm which type ofinput service the utility provides.
• Switch Position 2:
• DIP Switch Position 2 shouldalways be in the UP position.
Wiring/Connection DIP SwitchPosition
IT
TT-TN
3. Set the rotary switch for the appropriatecurrent setting supported by your circuitbreaker. Typical circuit breaker ratings are:6A, 8A, 10A, 13A, 16A, 20A, 25A and 32A.
Use a small flathead screwdriver to adjustthe rotary switch to the appropriate circuitbreaker capability setting. Thecorresponding rotary switch settings forthe typical circuit breakers are shown inthe following table:
Step-by-Step Installation Instructions
Step-by-Step Installation Instructions 19
RotarySwitchPosition
Maximum Output Current
0 Test mode
1 6A
2 8A
3 10A
4 13A
5 16A
6 20A
7 25A
8 32A
9 Not a valid selection
A Not a valid selection
B Not a valid selection
C Not a valid selection
D Not a valid selection
E Not a valid selection
F Follower mode
4. Reattach the ribbon cable to the sealingcover.
5. Reinstall the sealing cover. Use a T20security pin Torx driver to lightly securethe sealing cover by installing only the topscrew.
6. Turn ON power.7. If the installation is successful, the LEDs
briefly sequentially illuminate green with apattern that ends with the top green LEDstaying solid ON. If there is a solid orflashing red LED, refer to Troubleshootingon page 21 and resolve the error beforeyou continue.
Note: To review the pattern of blinkinglights, press and hold the RESET buttonfor 5 seconds.
8. Turn OFF power.9. Write the contact information of the
installer on the label on the inside of theWall Connector.
Secure the Cover and Power Up
1. Use a T20 security pin Torx driver toinstall the remaining screws on the sealingcover. Ensure that the cover is properlyaligned before fully tightening the screws.
2. Attach the outer cover to the sealingcover starting with the latch at the top.Engage the snaps on the sides and alignthe mounting tab with the housing at thebottom.
3. Use a T10 Torx driver to install the screwthat secures the bottom of the outer coverto the housing.
4. Close any unused openings with powerand signal conduit plugs.
Note: There should not be any visibleopenings to the inside of the WallConnector, and the Wall Connector shouldbe completely sealed from theenvironment.
5. Turn ON the power. The installation iscorrect if the LEDs go through a sequenceof flashing, ending with the top GreenLEDs staying solidly ON. If there is a solidor flashing Red LED, resolve the errorbefore you continue (refer toTroubleshooting on page 21).
Note: To review the pattern of blinkinglights, press and hold the Reset button for5 seconds.
6. Attempt to charge the vehicle to ensurethe Wall Connector is operating correctlyand charging at the selected operatingcurrent. For instructions on how to charge,refer to the owner information providedwith the vehicle.
Step-by-Step Installation Instructions
20
GreenLights
YellowLight
Red Light Auto-Retry What it Means What to Do
Top lighton
Off Off Notapplicable
Power on. The WallConnector ispowered and instandby but notcharging thevehicle.
Not applicable.
Streaminglights
Off Off Notapplicable
The Wall Connectoris charging thevehicle.
Not applicable.
Streaminglights
1 flash Off Notapplicable
Charging current isreduced due to hightemperaturedetected in theVehicle Connector.
Make sure theconnector is fullyinserted into thecharge inlet in thevehicle's chargingport, is not covered byanything, and there isno heat source isnearby. If the problempersists in normalambient temperatures(under 38°C), contactTesla.
Streaminglights
2 flashes Off Notapplicable
Charging current isreduced due to hightemperaturedetected in the wallplug or on the inputterminals to theWall Connector.
If the Wall Conector isplugged into a walloutlet, make sure thatit is fully inserted intothe receptacle, it isnot covered byanything, and there isno heat source nearby.If the Wall Connectoris hard-wired, makesure it is not coveredby anything, andthereis no heat sourcenearby. If the problempersists in normalambient temperatures(under 38°C), contactTesla.
Streaminglights
3 flashes Off Notapplicable
Charging current isreduced due to hightemperaturedetected inside theWall Connector.
Make sure the WallConnector is notcovered by anythingand there is no heatsource nearby. If theproblem persists innormal ambienttemperatures (under38°C), contact Tesla.
Troubleshooting
Troubleshooting 21
GreenLights
YellowLight
Red Light Auto-Retry What it Means What to Do
Off Off 1 flash After 15minutes andup to 4times
Groundfault. Current isleaking through anunsafe path.Possible Line toground or Neutralto ground fault.
Try again bydisconnecting theWall Connector fromthe vehicle andreconnecting. If theproblem persists, turnOFF the circuitbreaker servicing theWall Connector, wait10 seconds, turn thecircuit breaker ONagain, then tryreconnecting the WallConnector to thevehicle. If the problempersists, contact Tesla.
Off Off 2 flashes After 1minute andup to 4times
No groundconnectiondetected in the WallConnector.
Make sure the WallConnector is properlygrounded. If uncertain,consult yourelectrician to ensureproper grounding atyour circuit breaker orpower distributionbox and thatappropriateconnections are madeto the Wall Connector.
Off Off 3 flashes No Input miswired:possibly Line andNeutral areswapped.
The wiring betweenthe wall power andthe Wall Connectorhas been incorrectlyinstalled. Consult yourelectrician.
Off Off 4 flashes After 1minute andup to 4times
Over or undervoltage protection.
Consult yourelectrician to ensureappropriate voltageon the circuit breakerthat services the WallConnector.
Troubleshooting
22
GreenLights
YellowLight
Red Light Auto-Retry What it Means What to Do
Off Off 5 flashes After 1minute retry(no limit onretries)
Over currentprotection.
Reduce the vehicle'scharge currentsetting. If the problempersists and theattached vehicle ismanufactured byTesla, contact Tesla. Ifthe problem persistsand If the attachedvehicle is notmanufactured byTesla, contact theoriginal manufacturer.
Off Off 6 flashes After 1minute retry(no limit onretries)
A communicationerror occurredbetween the WallConnector and thevehicle.
If possible, plug thevehicle into anotherWall Connector or aMobile Connector todetermine if thevehicle is able tocommunicate withother chargingequipment. Thencontact Tesla Service.
Top lighton
Off 1 flash No Over temperatureprotection (latch-off)
Make sure the WallConnector, vehicleconnectors, and wallplug (if used) are notcovered by anythingand there is no heatsource nearby. If theproblem persists innormal ambienttemperatures (under38°C), contact Tesla.
Top lighton
Off 2 flashes No Non-Tesla vehicleattemptingconnection to non-compatible inputdistribution.
Compatible inputdistributions are:single-phasedistribution or 400V,three-phasedistribution.
Top lighton
Off 3 flashes No Incorrect rotaryswitch setting.
Consult yourelectrician.
Troubleshooting
Troubleshooting 23
GreenLights
YellowLight
Red Light Auto-Retry What it Means What to Do
Top lighton
Off 4 flashes NotApplicable
Circuit Breaker Sharing Network: More than one Wall Connector is set to Leader.
Only one Wall Connector can be set to a leader configuration. All other linked Wall Connectors must be set to follower (position F). Set one of the Wall Connectors to Follower.
Top lighton
Off 5 flashes NotApplicable
Circuit Breaker Sharing Network: More than three Wall Connectors are set to Follower.
Move one or moreWall Connectors to adifferent circuit anddisconnect it from thisCircuit BreakerSharing Network.
Top lighton
Off 6 flashes NotApplicable
Circuit BreakerSharing Network:The networked WallConnectors havedifferent maximumcurrent capabilities.
Contact Tesla.
Off Off Solid red No Wall Connectorhardware failure.Possible failuresinclude thefollowing:
• Contactor failed• Self test failed
in CCIDcircuitry
• Other possiblehardwarefailures mightbe MCU,3V3output, orthe thermalsensor.
Contact Tesla.
Reset
If a fault causes a RED error light to illuminate or flash and the fault condition is corrected, you useRESET the Wall Connector to resume normal operation. There are two ways to REST the WallConnector:
• Press the RESET button for two to three seconds until the top lights changes from RED toGREEN. This clears the fault message but does not reboot the Wall Connector.
• In a rare situation, you might need to force the Wall Connector to reboot without recycling theinput power. Hold the RESET button for five seconds. When the top light changes from REDto GREEN, release the RESET button. The top light should continue to illuminate GREEN. If thelight returns to flashing RED, the fault state has not been corrected.
Troubleshooting
24
Questions?
• Europe:
• [email protected]• http://teslamotors.com/callEU
Troubleshooting
Troubleshooting 25
1. Turn OFF power.
Warning: RISK OF ELECTRIC SHOCK!Before continuing, use a voltmeter toensure the power is off by confirmingthat NO VOLTAGE is present at theservice wiring or terminals.
2. Use a non-conductive object to adjust theDIP switches to the appropriate gridsetting and circuit breaker sharing setting(refer to Set the Operating Current onpage 19).
3. Use a small flathead screwdriver to set therotary switch to position "0" to put theWall Connector into Test Mode.
Warning: Power MUST remain OFFbefore setting or changing the DIP orrotary switches. Changing theseswitches with the power ON will notbe recognized by the system and isdangerous due to the risk of electricshock.
4. Reattach the ribbon cable to the sealingcover.
5. Use a T20 security pin Torx driver tolightly secure the sealing cover byinstalling only the top screw.
6. Turn ON the circuit breaker.7. Watch for any Red LEDs to be ON after a
sequence of LED display; if so, there is afault in the installation.
8. Listen for the click of a contactor or relayclosing and opening.
9. Watch for Green streaming LEDs (for 5seconds).
LEDs will revert to top Green LED ON andRed LEDs flashing (3 times).
Note: To review the pattern of blinkinglights, press and hold the Reset button for5 seconds.
10. Turn OFF the circuit breaker.11. Remove the sealing cover screw, sealing
cover. Disconnect the ribbon cable.
Caution: Do not allow the sealingcover to hang from the ribbon cable.Doing so can damage the ribboncable or its connectors.
12. Reposition the rotary switch to theappropriate setting (refer to Set theOperating Current on page 19).
13. Reattach the ribbon cable to the sealingcover.
14. Replace all the screws and reinstall theouter cover (refer to Secure the Cover andPower Up on page 20).
Appendix A: Testing for Proper Operation
26
The Wall Connector includes a featurewhereby Wall Connector to Wall Connectorcommunication allows you to split themaximum available load over a maximum of 4Wall Connectors. The wire used for this localnetwork must share the main power cableconduit or be housed in a separate conduit.
You can connect the Wall Connectors in seriesin a daisy chain configuration.
Note: Take additional precautions intoconsideration to prevent water ingress at theWall Connectors when instaling themoutdoors.
Note: Consult with an electrician to ensurethat the installation meets local regulations.
Daisy Chaining Multiple WallConnectors
Each Wall Connector has one terminal blockdedicated for the communication wiring asshown below. The left hand side of theterminal block is the input terminal and theright hand side the output terminal.
1. Form a daisy-chained network byconnecting the cables from OUT to IN and
always from positive to positive andnegative to negative between each of theparticipating Wall Connectors (refer to Example of the Communication Wiring onpage 28).
• The signal wires between each WallConnector should run in signalconduit. Use an M20 UL approvedconduit hub to seal the signal conduitopening.
• If the signal wire is routed in thepower conduit with the power wires,the insulation rating of the signal wireshould be equal to or greater thanthat of the power wires.
• The maximum distance between WallConnectors is 15 m.
• Use twisted pair cable (Max diameter:1.02 mm; Max cross sectional area:0.82 mm2) for the signal wire. Makesure to select the appropriate type ofcable depending on the location ofthe installation (indoor / outdoor).
2. Set one Wall Connector as the leader by setting the Rotary Switch Position from 1 through D, depending on the maximum available output current. Set up to 3 Wall Connectors as followers by setting the Rotary Switch Positions to F. In the load sharing network, only one unit can be designated as the leader (refer to Set the Operating Current on page 19).
3. Confirm that the load sharing network is properly installed by observing the LED indicators in the Wall Connector. When starting up the circuit breaker for the first time, green lights turning ON for 5 seconds indicate a proper installation. The final display is:
GreenLights
YellowLight
RedLight
What itMeans...
On (topandbottom)
Off Off Leaderunit
On(bottom)
Off Off Followerunit
Appendix B: Optional Connection for Load Sharing
Appendix B: Optional Connection for LoadSharing
27
Example of the Communication Wiring
Wall Connector 1LEADER
Wall Connector 2FOLLOWER
Wall Connector 3FOLLOWER
Wall Connector 4FOLLOWER
8
Rotary Switch
D+ D- D+ D-In Out
FRotary Switch
D+ D- D+ D-In Out
FRotary Switch
D+ D- D+ D-In Out
FRotary Switch
D+ D- D+ D-In Out
IEC 60364 - 7-722 2015 standards specifies:
• Every Wall Connector needs to be equipped with a separate device against overcurrent andwith an own RCD. This applies for an installation of a single Wall Connector as well as for allunits involved in a load sharing installation.
Note: This also applies for China, Hong Kong and Macau.
Appendix B: Optional Connection for Load Sharing
28
L1N
CNA
6CN
A11
CNA
9
NTC
1
Mai
n In
put
Mai
n O
uput
N PE
CNA
8
JTA
G
CNA
6CN
A11
J TA
G
CNA
8
CNA
9
Con
trol
Boa
rd
LED
Boa
rdPE_B
US
104
110
41
L1-O
L3-ON-O CN
A5
C NA
51 2 31 2 3 4
VEH
_PIL
OT
S3V
3-U
HF
THER
M-V
EH-P
OS
1 2 31 2 3 4
12
34
12
34
56
78
910
118
910
1112
1314
Char
ging
gun
NTC
BLU
GRN
ORG
BLU
GRN
ORG
J1
UH
F B
oard
PE Pilo
t
Prox
imity
L1L2L3 N
Char
ging
CB
shar
ing
LC1
Coil-P
Coil-N
CNB1
CNB 1
7 6 57 6 5 4 3S14V
LED_RED
SCL
SDASGND
8
D3V3
41
32
42
L1
THERM-WALL-1THERM-WALL-2
CNA
12
SA2
SA3AGND
Res
et B
utto
n
CB
shar
ing
TN-T
I/IT
Cur
rent
sele
ct
21 CT
C1B
21 CT
C2B
Cur
rent
senc
e
L1_CT_ NL1_CT_PL2_CT_NL2_CT_P
CNA
2CN
A2
12
34
12
34
56
2506
3A(C
TC5)
Mai
n Bo
ard
SENSE1
SENSE2
CNC4
1 3CN
C1
78
910
78
910
1112
TEST1
TEST2GND_N1GND_N21
23
45
67
89
1011
12
CNA
31
31
3
Han
dle
VEH
_PRO
X
PDC
15
*A5
PDC
14
CNA
7CN
A7
12
34
12
34
56
78
78
2 1
LED_ORG
910
910
910
SGNDLED_RESET
NTC
2
1 3
L2L3
CNC2
CNA
1
110
74
110
74L2
L3
L3_CT_NL3_CT_P
21 CT
C3B
21
43
21
43
65
87 A1
A2
ESB6
3-40
NTC
3N
TC4
56
87
31
57
THERM-WALL-3THERM-WALL-4
NTC
1
LC1
Cur
r ent
sen c
e
21 CT
C1 B
21BB
CTC
2B
2506
3A(C
TC5 )
Mai
n Bo
ard
1 3
C NC4
CNC 1
12
34
56
78
910
1112
PDC
15
PDC
14
NTC
2
1 3CN
C22
1 CTC
3 B
NTC
3N
TC4
7L2-O
Appendix C: SRRC (China only)
Appendix C: SRRC (China only) 29
General Terms
Subject to the exclusions and limitationsdescribed below, the Charging EquipmentLimited Warranty covers the refund, repair orreplacement necessary to remedy anymanufacturing defects in Tesla manufacturedand supplied Wall Connector that occur undernormal use for a period of 48 months, andMobile Connector or charging adapter thatoccur under normal use for a period of 12months (or 24 months in EU member states)from the date of invoice to the customer. AnyTesla connector or adapter included in theinitial purchase and delivery of a Tesla vehicleby Tesla is covered under the Basic VehicleLimited Warranty section of the New VehicleLimited Warranty for 4 years or 80,000 km,whichever comes first, subject to the termsand conditions of the New Vehicle LimitedWarranty.
You may also have other legal rights andremedies conveyed by your local laws (whichmay vary by country) in addition to the rightsand remedies provided to you under thisCharging Equipment Limited Warranty. Forany additional provisions which relate to yourterritory, please see "Country-SpecificConsumer Disclosures" provided at the end ofthis document.
This Charging Equipment Limited Warrantydoes not cover any damage or malfunctiondirectly or indirectly caused by, due to, orresulting from, normal wear or deterioration,abuse, misuse, negligence, accident, lack of orimproper use, maintenance, storage ortransport, including, but not limited to, any ofthe following:
• Failure to follow the instructions,maintenance and warnings published inthe documentation supplied with yourTesla connector or adapter;
• External factors, including but not limitedto, objects striking the Tesla connector oradapter, faulty or damaged electricalwiring, junction boxes, circuit breakers,receptacles or power outlets, theenvironment or an act of God, including,but not limited to, fire, earthquake, water,lightning and other environmentalconditions;
• General appearance or damage to paint,including chips, scratches, dents andcracks;
• Failure to contact Tesla upon discovery ofa defect covered by this ChargingEquipment Limited Warranty;
• Any repair, alteration or modification tothe Tesla connector or adapter or anypart, or the installation or use of any partsor accessories, made by a person orfacility not authorized or certified to doso;
• Lack of or improper repair ormaintenance, including use of non-genuine Tesla accessories or parts; and
• Use for commercial purposes.
Although Tesla does not require you toperform all maintenance, service or repairs ata Tesla Service Center or Tesla authorizedrepair facility, this Charging EquipmentLimited Warranty may be voided, or coveragemay be excluded, due to lack of or impropermaintenance, service or repairs. Tesla ServiceCenters and Tesla authorized repair facilitieshave special training, expertise, tools andsupplies with respect to Tesla connectors andadapters and, in certain cases, may employthe only persons, or be the only facilitiesauthorized or certified to work on Teslaconnectors and adapters. Tesla stronglyrecommends that you have all maintenance,service and repairs done at a Tesla ServiceCenter or Tesla authorized repair facility inorder to avoid voiding, or having coverageexcluded under, this Charging EquipmentLimited Warranty.
Charging Equipment Limited Warranty
30
Limits of Liability
This Charging Equipment Limited Warranty isthe only express warranty made in connectionwith your Tesla connector or adapter. Impliedand express warranties and conditions arisingunder applicable local laws, federal statute orotherwise, in law or in equity, if any, including,but not limited to, implied warranties andconditions of merchantability or merchantablequality, fitness for a particular purpose,durability, or those arising by a course ofdealing or usage of trade, are disclaimed tothe fullest extent allowable by your local law,or limited in duration to the term of thisCharging Equipment Limited Warranty. To thefullest extent allowable by your local law, theperformance of necessary repairs and/orreplacement of new, reconditioned, orremanufactured parts by Tesla for the covereddefects is the exclusive remedy under thisCharging Equipment Limited Warranty or anyimplied warranties. To the maximum extentpermissible under your local law, liability islimited to the reasonable price for repair orreplacement of the applicable Tesla connectoror adapter, not to exceed the manufacturer’ssuggested retail price. Replacement may bemade with parts of like kind and quality,including non-original manufacturer’s parts, orreconditioned or remanufactured parts, asnecessary.
Tesla shall not be liable for any defects underthis Charging Equipment Limited Warrantythat exceed the fair market value of theapplicable Tesla connector or adapter at thetime immediately preceding the discovery ofthe defect. In addition, the sum of all benefitspayable under this Charging EquipmentLimited Warranty shall not exceed the priceyou paid for the applicable Tesla connector oradapter.
Tesla does not authorize any person or entityto create for it any other obligations or liabilityin connection with this Charging EquipmentLimited Warranty. The decision of whether torepair or replace a part or to use a new,reconditioned or remanufactured part will bemade by Tesla, in its sole discretion.
To the maximum extent permissible underlocal law, Tesla hereby disclaims any and allindirect, incidental, special and consequentialdamages arising out of, or relating to, theTesla connector or adapter, including, but notlimited to, transportation to and from a TeslaAuthorized Service Center, loss of the Teslaconnector or adapter, loss of vehicle value,loss of time, loss of income, loss of use, loss ofpersonal or commercial property,inconvenience or aggravation, emotionaldistress or harm, commercial loss (includingbut not limited to lost profits or earnings),towing charges, bus fares, vehicle rental,service call charges, gasoline expenses,lodging expenses, damage to tow vehicle, andincidental charges such as telephone calls,facsimile transmissions, and mailing expenses.
The above limitations and exclusions shallapply whether your claim is in contract, tort(including negligence and gross negligence),breach of warranty or condition,misrepresentation (whether negligent orotherwise) or otherwise at law or in equity,even if Tesla is advised of the possibility ofsuch damages or such damages arereasonably foreseeable.
Nothing in this Charging Equipment LimitedWarranty shall exclude, or in any way limit,Tesla’s liability, for death or personal injurysolely and directly caused by Tesla’snegligence or that of its employees, agents orsub-contractors (as applicable), fraud orfraudulent misrepresentation, or any otherliability to the extent the same is proven in acourt of competent jurisdiction in a finalnonappealable judgment and may not beexcluded or limited as a matter of local law.
Warranty Enforcement Laws andDispute Resolution
To the fullest extent allowed by local law, Teslarequires that you first provide writtennotification of any manufacturing defectwithin a reasonable time, and within theapplicable coverage period specified in thisCharging Equipment Limited Warranty, andallow Tesla an opportunity to make anyneeded repairs. Please send writtennotification on dispute resolution to thefollowing address:
Tesla Motors Netherlands B.V.Atlasstraat 7-9, 5047 RG
Charging Equipment Limited Warranty
Charging Equipment Limited Warranty 31
Tilburg, NetherlandsAttention: Vehicle Service
Please include the following information:
• Tesla connector or adapter invoice date;• Your name and contact information;• Name and location of the Tesla Store
and/or Tesla Service Center nearest you;• Description of the defect; and• History of the attempts you have made
with Tesla to resolve the concern, or ofany repairs or services that were notperformed by Tesla.
In the event any disputes, differences orcontroversies arise between you and Teslarelated to this Charging Equipment LimitedWarranty, Tesla will explore all possibilities foran amicable settlement.
Country-Specific ConsumerDisclosures
Bulgaria
The Charging Equipment Limited Warrantydoes not modify, affect or substitute yourrights under Bulgarian statutory consumerprotection laws. The provisions related to yourstatutory rights are reproduced below:
Consumers’ Protection Act:
Article 112
1. In the case of a lack of conformity of theconsumer goods with the contract of sale,the consumer shall be entitled to addressa complaint, requesting the seller to bringthe goods into conformity with thecontract of sale. In such case, theconsumer may choose either repair orreplacement of the goods by new goods,unless this is impossible or the remedychosen by the consumer isdisproportionate in comparison with theother remedy.
2. A remedy shall be deemed to bedisproportionate if it imposes costs on theseller which, in comparison with thealternative remedy, are unreasonable,taking into account:
a. the value that the consumer goodswould have if there were no lack ofconformity;
b. the significance of the lack ofconformity;
c. whether an alternative remedy couldbe offered to the consumer withoutsignificant inconvenience thereto.
Charging Equipment Limited Warranty
32
Article 113
1. (New, SG No. 18/2011) Where theconsumer goods are not in conformitywith the contract of sale, the seller shallbe obligated to bring the said goods inconformity with the contract of sale.
2. (Renumbered from Paragraph (1), SG No.18/2011) Consumer goods shall be broughtinto conformity with the contract of salewithin one month after the date on whichthe complaint was addressed by theconsumer.
3. (Renumbered from Paragraph (2),amended, SG No. 18/2011) Upon expiry ofthe time limit referred to in Paragraph (2),the consumer shall be entitled to have thecontract of sale rescinded and toreimbursement of the sums paid or tohave a reduction made in the price of theconsumer goods according to Article 114herein.
4. (Renumbered from Paragraph (3), SG No.18/2011) The consumer goods shall bebrought into conformity with the contractof sale free of charge for the consumer.The consumer shall not be liable for anycosts incurred for the dispatch of theconsumer goods or any costs of materialand labour costs associated with therepair of the goods, and must not sustainsignificant inconvenience.
5. (Renumbered from Paragraph (4), SG No.18/2011) The consumer may furthermoreseek compensation for damage resultingfrom the lack of conformity.
Article 114
1. In the case of a lack of conformity of theconsumer goods with the contract of saleand where the consumer is not satisfiedwith the settlement of the complaintunder Article 113 herein, the consumershall be entitled to choose between one ofthe following options:
a. 1. rescission of the contract andreimbursement of the sum paidthereby;
b. 2. reduction of the price.2. The consumer shall not be entitled to
claim reimbursement of the sum paid orreduction of the price of the goods wherethe trader agrees to a replacement of theconsumer goods with new ones or torepair the consumer goods within one
month after the complaint was addressedby the consumer.
3. The consumer shall not be entitled toclaim rescission of the contract if the lackof conformity of the consumer goods withthe contract is minor.
Article 115
1. The consumer may exercise the rightthereof under this Section within twoyears as from the time of delivery of theconsumer goods.
2. The period referred to in Paragraph (1)shall be interrupted during the timeneeded to repair or replace the consumergoods or to reach a settlement of thedispute between the seller and theconsumer.
3. The exercise of the right of the consumerunder Paragraph (1) shall not be subject toany period of limitation for the bringing ofaction for compensation other than theperiod referred to in Paragraph (1).
France
The Charging Equipment Limited Warrantydoes not modify, affect or substitute thestatutory rights you have under applicablelaws in France. Tesla remains responsible fordefects pursuant to articles 1641 to 1649 of theFrench civil code and in case of a lack ofconformity of the product pursuant to articlesL211-1 to L211.18 of the French Consumer Code.The provisions related to your statutory rightsare reproduced below:
Article L. 211-4 of the Consumer Code: Theseller must deliver goods which are inconformity with the contract and is liable forany lack of conformity which exists at the timethe goods were delivered. He is also liable forany lack of conformity resulting from thepackaging, installation instructions,installation, if installation were made by theseller or under his responsibility.
Charging Equipment Limited Warranty
Charging Equipment Limited Warranty 33
Article L. 211-5 of the Consumer Code: To be inconformity with the contract, goods must: (1)be fit for the purposes for which goods of thesame type are normally used, and: (i) complywith the description given by the seller andpossess the quality of the goods which theseller has held out to the consumer as asample or model; (ii) show the quality andperformance which are normal in goods of thesame type and which the consumer canreasonably expect, given the nature of thegoods and taking into account any publicstatements on the specific characteristics ofthe goods made about them by the seller, theproducer or his representative, particularly inadvertising or on labeling; or (2) comply withthe characteristics agreed mutually by theparties or fit for any particular purpose forwhich the consumer requires them and whichhe made known to the seller at the time ofconclusion of the contract and which the sellerhas accepted.
Article L. 211-12 of the Consumer Code: Theaction resulting from the lack of conformitymust be brought by the buyer within twoyears as from delivery of the goods.
Article 1641 of the Civil Code: A seller is boundto a warranty on account of the latent defectsof the thing sold which render it unfit for theuse for which it was intended, or which soimpair that use that the buyer would not haveacquired it, or would only have given a lesserprice for it, had he known of them.
Article 1648, paragraph 1, of the Civil Code:The action resulting from redhibitory vicesmust be brought by the buyer within a periodof two years following the discovery of thevice.
Italy
The Charging Equipment Limited Warrantydoes not modify, affect or substitute yourrights under Italian statutory consumerprotection laws.
Tesla Motors Netherlands B.V., with itsprincipal office located at Atlasstraat 7-9,5047 RG, Tilburg, Netherlands (“Tesla”)warrants to you, the original retail purchaser(“you”), that the Tesla connector or adapterwill, under normal use, be free from lacks ofconformity for a period of two (2) yearsstarting from date of the delivery.
The legal warranty established by Sections129, 130 and 132 of Italian Consumer Code(Legislative Decree of September 6th, 2005,no. 206) applies to the sale of the Teslaconnector or adapter. Therefore you have theright to have the Tesla connector or adapterbrought into conformity free of charge byrepair or replacement at your election, unlessthe remedy requested is impossible or notproportionate; in case of failure of one of theremedies above, you have the right to anappropriate price-reduction or the right toterminate the agreement. Unless it is provenotherwise, it shall be assumed that the defectsarising no later than six (6) months after thedelivery of the Tesla connector or adapteralready existed on the date of delivery. Youwill not be entitled to exercise the aboverights in case of failure to notify Tesla of thelack of conformity within two (2) monthsstarting from the date on which you detectedsuch lack of conformity. In any event, the rightto file a complaint before the Courts intendedto assert a lack of conformity not maliciouslyconcealed by Tesla shall automatically expiretwenty-six (26) months after the delivery ofthe Tesla connector or adapter.
Poland
The Charging Equipment Limited Warrantydoes not modify, affect or substitute yourPolish statutory consumer protection laws,including under the Polish Act on specificterms and conditions of consumer sale andamendments to the Civil Code, dated 27 July2002.
Charging Equipment Limited Warranty
34
San Marino
Specific Approval of Clauses by Purchaser
As a purchaser of a Tesla connector oradapter, you expressly agree to the followingclauses in the Charging Equipment LimitedWarranty:
• General terms;• Limits of liability;• Warranty enforcement laws and dispute
resolution; and• Country-Specific Consumer Disclosures.
Charging Equipment Limited Warranty
Charging Equipment Limited Warranty 35
Bbottom or rear entry
configurations, dimensions and spacing 9example of the service wiring 17installing the low profile bracket for 14
Ccardboard template, using the 14cautions 3check the box contents 11circuit breaker
corresponding rotary switch settings 19requirements 8
circuit ratings, optional 6conduit, about 9connect the wiring 17copyrights 2cover
removing the outer 16removing the sealing 16securing the outer 20
Ddimensions 5DIP switches, configuring 19documentation errors, sending feedback 2
Ffeatures
circuit ratings, optional 6load sharing 6recovery from power outages 6self-monitoring and recovery 6
Iinstallation
for rear or bottom entry wiring 14for top entry wiring 15information, about 2planning your 7preparing for 16tools and materials required 13torque recommendations 17
installation overview 13installation, testing 26
Llights, diagnostic 6lights, LED 21load sharing
configuring the DIP and rotary switches19example of the communication wiring 28
low profile bracketinstalling the 14
Mminimum requirements 7
Nnotes 4
Pplanning your installation
circuit breaker requirements 8location of the wall connectors 8minimum requirements 7service wiring 7types of installations 9
power outages, recovery from 6power ratings 5power up 20product specifications 2publications and video, downloading 5
Rremoving the outer cover 16reset button 6, 24, 26rotary switches, configuring 19
Ssafety instructions 3, 4securing the outer cover 20self-monitoring and recovery 6service wiring 7, 17set the operating current 19specifications
dimensions 5power ratings 5temperature limits 5
SRRC diagram (China only) 29
Index
36
Ttemperature limits 5terminal blocks
connecting the service wiring to the 17torque recommendations 17
Tesla, contacting 25testing for proper operation 26top entry
bracket, installing the 15configurations, dimension and spacing 9example of the service wiring 17wiring, installing the top entry bracket for15
trademarks 2troubleshooting 21, 24, 25, 27
Wwall connectors
checking the box contents 11connecting the terminal blocks 27daisy chaining 27example of the communication wiring 28location of 8optional configuration 27power up 20reset 24, 26troubleshooting 27
warnings 3wiring for load sharing 27
Index
Index 37