Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich &...

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Wage and Hour Claims: Wage and Hour Claims: A New Frontier A New Frontier MODERATOR MODERATOR : : Michael A. Kaufman, Esq., Michael A. Kaufman, Esq., Partner Partner Kaufman Dolowich & Voluck LLP Kaufman Dolowich & Voluck LLP John Black John Black United States Department of Labor- Office United States Department of Labor- Office of the Solicitor of the Solicitor Carrie A. Brodzinski, Carrie A. Brodzinski, Product Manager, Product Manager, Specialty Lines Specialty Lines Beazley Group plc Beazley Group plc Paul DeCamp, Paul DeCamp, Partner Partner Jackson Lewis LLP Jackson Lewis LLP

Transcript of Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich &...

Page 1: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Wage and Hour Claims: Wage and Hour Claims: A New Frontier A New Frontier

• MODERATORMODERATOR: : Michael A. Kaufman, Esq., Michael A. Kaufman, Esq., Partner Partner Kaufman Dolowich & Voluck LLPKaufman Dolowich & Voluck LLP

• John BlackJohn BlackUnited States Department of Labor- Office of the United States Department of Labor- Office of the SolicitorSolicitor

• Carrie A. Brodzinski, Carrie A. Brodzinski, Product Manager,Product Manager,Specialty Lines Specialty Lines Beazley Group plc Beazley Group plc

• Paul DeCamp, Paul DeCamp, PartnerPartnerJackson Lewis LLP Jackson Lewis LLP

Page 2: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

The Law

• Fair Labor Standards Act (“FLSA”) Enforced by Department of Labor (“DOL”)

• State Laws, and Local Ordinances Enforced by State Labor Commissioners

Page 3: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Wage and Hour Collects a Record $220 Million in Back Wages for Over 341,000

Employees in Fiscal Year 2007

WHD

Enforcement Statistics – All

Acts

FY 2003 FY 2004 FY 2005 FY 2006 FY 2007

Back Wages Collected

$212,537,554 $196,664,146 $166,005,014

$171,955,533 $220,613,703

Employees Receiving Back

Wages

342,358 288,296 241,379 246,874 341,624

Complaints Registered

31,123 31,786 30,375 26,256 24,950

Enforcement Hours

1,032,879 1,000,739 969,776 951,971 899,406

Average Days to Resolve Complaint

108 92 85 93 97

Concluded Cases

39,425 37,842 34,858 31,987 30,467

Page 4: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Over 311,000 Employees Received Fair Labor Standards Act Back

Wages

Cases Back Wages Collected

Percent of FLSA Back

Wages

Employees Receiving

Back Wages (duplicated)

Percentage of

Employees Receiving FLSA Back

Wages

Minimum Wage

11,128 $17,287,277 10% 47,495 15%

Overtime 10,854 $163,391,549 90% 295,129 95%

Page 5: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

• DOL published 123 Opinion Letters between 2004 and 2006. (only 35 between 2001 and 2003)

• In 2006 insurance workers, securities brokers, carpet installation mechanics, and auto damage adjusters all brought class actions for OT.

• The number of wage and hour class actions filed in federal courts has more than doubled from 2001 to 2006.

• Nationwide, over 75% of all class action lawsuits filed were wage and hour related (1257 out of 1655).

Page 6: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

The Most CommonWage & Hour Violations

• Minimum Wage Federal State & Local• Overtime

Non-Exempt/Hourly Employees must receive 1.5 times their regular hourly rate for all time worked in excess 40 hours in a workweek.

• Record Keeping Violations• Child Labor• Misclassification

Page 7: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

What Else Does the USDOL Cover?

• FMLA

• Immigration (H2A H2B)

• Davis Bacon

Page 8: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Minimum Wage

• An employee must be paid the minimum wage for every hour worked.

• Federal is $5.85/hour. Scheduled to increase to $6.55 on July 24, 2008.

• Many states and localities have higher minimum wage laws (i.e., California $8.00, San Francisco $9.36, Florida $6.79, Georgia $5.85, Massachusetts $8.00, New York $7.15, Illinois $7.50, scheduled to increase to $7.75 on July 1, Texas $5.85, scheduled to increase to $6.55 on July 24, 2008.)

Special rules for “tipped” employees.Some states have a spread of hours.

Page 9: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Arguably Not Compensable Time

• Break Time (Rest and Meal Periods)

• Charging Time

• Waiting time

• On-call time

• Commuting/travel time

Page 10: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Common Mistakes Employers Make

• Salaried

• Pay by shift

• Work through breaks (Suffer or Permit)

• Start and ending time (Suffer or Permit)

Page 11: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Payment for All Hours Worked

• The “suffer or permit to work” standard.

• Improper to not pay employees for work performed, even if unauthorized.

• Discipline employee for unauthorized work pursuant to a written policy, not by failing to pay the employee.

Page 12: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Overtime Pay

• UNLESS EXEMPT, employees are entitled to overtime pay of 1.5 times the employee’s “regular rate” for all time worked in excess of 40 hours in a workweek.

• Certain States, such as Alaska, California, Colorado, Michigan, North Dakota, Oregon & Vermont, require overtime after 8 hours in a day.

Page 13: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Regular Rate – Federal and State Law

• Overtime is calculated on an employee’s “regular rate”

• Also includes “announced and expected” bonuses, commissions, and other extra compensation.

Page 14: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

“White Collar” Exemptions

• Section 13(a)(1) of the FLSA provides an exemption from both minimum wage and overtime pay for employees who are employed in a bona fide: Executive; Administrative; Professional; or Outside Sales Capacity.

• Certain computer employees may be exempt professional under Section 13(a)(1) or exempt under Section 13(a)(17) of the FLSA.

Page 15: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Exempt vs. Non-Exempt

• Salary test

• Duties Test “A rose by any other name is still a rose”

Page 16: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Salary Basis

• Salary must be at least $455.00 per week. States may have their own (i.e., $536.10 in New York).

• Predetermined amount per pay period.

• No reduction in pay due to variations in quantity or quality of work.

• Full salary must be paid for any week in which any work is performed.

Page 17: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Salary Basis cont’d.

• No deductions for jury duty

• Whole day deductions for personal reasons.

• Whole day deductions for sickness and disability if pursuant to a bona fide plan.

• Partial day deductions pursuant to a bona fide plan (including PTO plans).

Page 18: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Salary Basis cont’d.

• Deductions as penalties imposed in good faith for infractions or safety rules of major significance (smoking in an explosive plant).

• Deductions for unpaid whole day disciplinary suspensions based on violations of written workplace conduct rules.

• Safe Harbor Policies

Page 19: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

“Executive” Employees

• Primary duty is the management of commonly recognized subdivision.

• Regularly directs work of 2 or more employees.

• Authority to hire/fire or whose recommendations are given “particular weight”

• Does not apply to “working supervisors”

Page 20: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Working Managers

• Based on actual work duties, not job description!

• “Assistant” managers are always suspect.

Page 21: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

“Administrative” Employees

• Primary duty is office or nonmanual work directly related to employer’s policies.

• Regularly exercised independent judgment and discretion as to matters or significance.

• Does not include ordinary clerical/support employees (i.e., secretaries, clerks).

• CANNOT perform non-exempt functions more than half the time.

Page 22: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

More Suspect Classes

• Accounting personnel, AP & AR & Payroll Clerks

• Adjusters• Customer service

account executives account managers

• IT or IS personnel• Loan officers &

Tellers

• Marketing, public relations, graphic artists

• Quality control• Stock brokers

Page 23: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

“Professional” Employees

• Primary duty is work requiring: (i) knowledge of an advanced type in the field of science or learning customarily acquired through prolonged study; or (ii) requires invention, imagination, originality or talent in a recognized artistic or creative endeavor.

Page 24: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Computer Personnel

Are exempt only if:• Primarily engage in one or more of the

following: Application of systems analysis techniques and

procedures, or Design, development, documentation, analysis,

creation, testing or modification of computer systems or programs based on and related to user or system design specifications.

Page 25: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Sales PersonnelOutside Sales

• Primary duty is: Customarily and regularly engaged in

making sales away from the employer’s place(s) of business.

Obtaining orders or contracts for services or facilities for consideration paid by customer.

• No compensation test.

Page 26: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Sales PersonnelInside Sales

• The employee must be employed by a retail or service establishment.

• Employees of a retail service establishment who are paid more than half their total earnings on a commission basis may be exempt from the overtime pay requirements of the FLSA.

• More than half the employee’s total earnings in a representative period must represent commissions on goods or services.

• Employee’s total compensation divided by number of hours worked or regular rate must exceed one and one-half times the minimum wage.

• Unless all three conditions are met, the exception does not apply, and overtime premium pay must be paid for all hours worked over forty in a workweek at one and one-half times the regular rate of pay.

Page 27: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Other Exempt Categories

• Independent Contractors

• Volunteers

• Trainers/interns/students learning skill or trade for their benefit

• Motor Carriers Act Exemption

Page 28: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Recordkeeping

• It is the EMPLOYER’S obligation to accurately maintain time and earnings records.

• The next best evidence used by DOL is the employees’ best recollections!

Page 29: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

The Big Picture

• Employer generally has burden of proof in FLSA cases and inaccurate or inadequate records could impair employer’s ability to defend itself.

• Inaccurate or inadequate records may be evidence of a willful violation of the FLSA, extending statute of limitations from 2 to 3 years and justifying liquidated damages.

Page 30: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Cradle to Grave A US DOL Complaint

• Intake

• Who are the complainants?

• Who are the investigators?

• What do they do? Questions Audit of employers Self audits

Page 31: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

What happens if can’t resolve administrative office?

• Meet the solicitor

• Federal Court action

Page 32: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Consequence of Violation

• Wages

• Liquidated damages (2X)

• Fines

• Contempt

Page 33: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Common Actions Brought by USDOL

• OT Shifts

• Record keeping

Page 34: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Common/Target Employers(Low Wage Industries)

• Restaurants

• Construction

• Gulf Coast workers

• Janitorial

• Hotel/Motel

Page 35: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Back Wages Collected for Workers in Low-Wage Industries Increased

Low-Wage Industries statistic Cases Back Wages Employees

Agriculture 1,667 $3,186,854 8,671

Day Care 711 $1,181,539 3,191

Restaurants 4,469 $17,432,805 27,661

Garment Manufacturing 676 $2,891,475 3,449

Guard Services 729 $7,545,704 11,584

Health Care 1,431 $9,899,417 17,488

Hotels and Motels 880 $2,125,797 4,246

Janitorial Services 464 $6,972,362 8,420

Temporary Help 355 $1,486,728 1,850

Total Low-Wage Industries 11,382 $52,722,681 86,560

Page 36: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Private Actions

• Class actions

• Misclassifications

• Prevailing wage

Page 37: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Damages

• Compensatory (wages)

• Liquidated (2X)

• Attorney fees

Page 38: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Bigger Cases

• Wal-Mart – $200 Million, violation of meal & rest period, defense costs in excess of $10 Million.

• Starbucks – 135,000 workers, $106 Million in Back Pay and Interest.

• Alaska Supreme Court – Fieldwork & bonuses must be factored in regular rate.

• Gotham Registry – Nurse outsourcing company found liable for not managing overtime.

Page 39: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Underwriting this Risk

• What did you look at?

• How are policies written?

• Loss prevention strategies

Page 40: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Newer Developments

• Class Action Fairness Act of 2005

• New Massachusetts Law – Treble Damages

Page 41: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Emerging Litigation Areas

• Exempt/non-exempt issues: Stockbrokers Information Technology workers Pharmaceutical sales representatives

• Employment relationship issues: Independent contractor status (e.g.,

construction workers) Joint employment (e.g., cleaning crews)

Page 42: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Emerging Litigation Areas

• Hours worked issues: Booting up, logging on, logging off,

powering down, and other starting and ending tasks.

BlackBerry, voicemail, logging onto network from home.

State-law meal and rest break rules. Standard off-the-clock claims continue to

arise.

Page 43: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

Emerging Litigation Areas

• Tipped employment issues: Improper participants (e.g., management)

in tip pool. Challenges to taking tip credit for time

spent on tasks that allegedly do not generate tips.

Challenges to employers retaining service charges rather than distributing them as tips.

Page 44: Wage and Hour Claims: A New Frontier MODERATOR: Michael A. Kaufman, Esq., Partner Kaufman Dolowich & Voluck LLPMODERATOR: Michael A. Kaufman, Esq., Partner.

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