W E Gen Srvc Agreement

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Transcript of W E Gen Srvc Agreement

Page 1: W E Gen Srvc Agreement

Generator DivisionP.O.Box 2427

Redmond, WA 98073License # WEELEEE9104U

WEELEEE910MU

Generator Service Agreement

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Page 2: W E Gen Srvc Agreement

W E Electric & Contracting Services, LLC., are certified Kohler, Onan, & Generac Dealer, Installer, & Certified Repair Specialists. This agreement has been prepared in order to provide an annual maintenance/service plan that ensures the installed equipment is maintained to the highest possible level of readiness in the event of an outage. The following outlined parts, procedures, & services have been prepared in accordance with the manufacturers specifications and are designed to maintain the equipments factory condition. W E Electric & Contracting Services, LLC. only utilizes OEM parts as outlined by the manufacturers.

Equipment that is to be serviced as outlined by this agreement is as follows, Generator Manufacturer: _____________________ Model: _________________ Fuel Type: _______________

Physical address of equipment where service is to be peformed,

_______________________________________________________

_______________________________________________________

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W E Electric & Contracting Services, LLC. Shall perform (1) One annual service, with the option for semi annual services. (*See Page 2 for inclusions*).

Should the need for any additional repairs be discovered while performing the regularly scheduled maintenance it shall be brought to the customer’s attention and W E Electric & Contracting Services, LLC will make such repairs only upon receiving customer approval. All such repairs will be invoiced separately at standard rates and prices for parts and labor.

A discount of 10% off W E Electric & Contracting Services, LLC. normal labor rate of $95 per hour shall be extended in courtesy to any current service/maintenance agreement holder for any un-scheduled service call requiring generator system diagnosis, service, or repair.

W E Electric & Contracting Services, LLC. shall notify the Customer a minimum of 48hrs prior to entering premises. Customer shall provide W E Electric & Contracting Services, LLC. access to the equipment 365 days a year for the purpose of performing maintenance service. Annual service shall be performed no sooner than 2 weeks before or after the install anniversary date.

Pricing: 0-20kw: $330.00 21-50kw: $470.00 51-100kw: $530.00 Include six month checkup for an additional $150.00 101kw-500kw: $695.00 Include six month checkup for an additional $150.00

501kw+: $835.00 Include six month checkup for an additional $150.00

Should additional service be required in the event of high usage the additional service will be billed at 10% off the normal shop rate.

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Page 3: W E Gen Srvc Agreement

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Preventative Maintenance Check List

ALL ITEMS CHECKED IN COLUMN ARE PERFORMED WHEN FULL P.M. IS COMPLETE

Annual Semi-Annual 1. √ Change air filter2. √ √ Inspect air filter3. √ Valve adjustment (if applicable)4. √ Change engine oil5. √ Change oil filter6. √ Lubricate necessary fittings (if applicable)7. √ Change fuel filter8. √ √ Check coolant level (add if applicable)9. √ √ Repair minor leaks (ex. Loose Fittings)10. √ √ Inspect & adjust fan belts11. √ √ Check flex connection and mountings12. √ √ Check operation of block water heater or carburetor heater13. √ √ Check battery level14. √ √ Check operation of battery charging equipment15. √ √ Inspect governor linkage, oil level, & controls16. √ √ Inspect electronic connections17. √ √ Inspect day tank and pump control18. √ Change spark plugs (Only at required hours)19. √ √ Drain water separator on diesel units20. √ √ Check operation of fans, pumps and louvers21. √ √ Check exhaust system22. √ √ Operate generator check for correct voltage & frequency23. √ √ Check auto start-stop mode24. √ √ Simulate each safety shutdown (on applicable units)25. √ √ Load test machine and check operation of transfer switch (This will be done only with the permission of the facility manager or owner on duty)26. √ √ Clean debris in and around unit. Clean exterior of unit housing27. √ √ 28. Home care preventative agreement (inquire)29. Commercial care preventative agreement including parking lot lighting. (inquire)

NOTE: Some of the services may not apply to your unit as these agreements cover many types of engines

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Inspection agreement

Customer ResponsibilityThe customer or customer’s authorized agent shall maintain a visual service procedure to ensure that unit is operational between service calls. These procedures should include, but not limited to, observing fluids leaking from the unit, debris and landscape material from accumulating in and around the unit, unit exercises as programmed, and any warning lights or sound that would indicate a problem. These procedures should be followed to help minimize possible emergency service needs and assure minimum maintenance costs. It is recommended that a record of these maintenance procedures should be maintained for reference.

W E Electric & Contracting Services, LLC. shall maintain a complete service history of the equipment outlined in this agreement thereby ensuring consistent and accurate service of the unit. W E Electric & Contracting Services, LLC. does not warranty or guarantee any operational loss. It is understood that this agreement covers only those items as outlined on the second page of this document and does not include any expense to repair damage caused by improper operation, accident, theft, acts of nature, or alteration of equipment. After each in-spection, the customer will be given a written report detailing any conditions found and advising further service required, if any, to assure operational dependability of the equipment under contract.

Emergency ServiceWe offer 24-hour emergency service. (After hours number is 425-508-6382) Emergency service between scheduled service dates will be provided at rates in effect at time of service for labor, parts and travel time. (Ser-vice agreement customers receive a reduced labor rate of 10%)

Other ChargesNo services or materials are under this contract unless specifically referred to herein. Replacement parts will be billed on a separate invoice at prices prevailing at time of use.

TaxesPrices do not include federal, state, or local sales, use, property or excise taxes. If any such taxes are imposed, the servicing agent will bill them to the customer as a separate item. In lieu of such taxes the customer shall provide with each order, a tax exemption certificate, acceptable to the proper taxing authorities.

RenewalThis contract is self-renewing unless canceled in writing by either party with thirty days’ notice.

Terms & ConditionsPayment Information 100% in full is required upon completion of service rendered. All expenses incurred in collecting amounts owed W E Electric & Contracting Services, LLC. including, but not limited to, reasonable attorney fees, will be paid by the Customer. It is agreed upon that any arbitration or legal action shall be held in the county of residence of W E Electric & Contracting Services, LLC.

WarrantyOur products and services are warranted for one (1) year to be free from defects in material and workmanship.Specific products are warranted by the manufacturer. Labor costs arising from defects of these items are not covered under W E Electric & Contracting Services, LLC. warranty. This is a Limited Warranty and it is hereby expressly limited to labor and to be free from defects in material. All other warranties are hereby waived.

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GuaranteeIn order to induce W E Electric & Contracting Services, LLC. to extend, or continue credit to the Customer named above, the undersigned does unconditionally guarantee the payment to W E Electric & Contracting Services, LLC. and not merely the collection, of all indebtedness of the Customer to W E Electric & Contracting Services, LLC. Whether existing on the date of guaranty or incurred after such date, including, without limitation, late payment charges, and all expenses incurred in collecting any such amounts, including reasonable attorney’s fees. It is expressly agreed that in the event of non-payment by the Customer that W E Electric & Contracting Services, LLC. may, at its option, proceed against the undersigned separately or in conjunction with proceeding against the Customer. No exercise, delay in exercising or failure by W E Electric & Contracting Services, LLC. to exercise any right under the guaranty shall be deemed a waiver of such right.

Notice to consumerYou may cancel this agreement at any time before midnight of the third business day after receiving a copy of this agreement. If you wish to cancel this agreement, you must either: (1) Send a signed and dated written notice of cancellation by registered or certified mail, return receipt requested; or (2) Personally deliver a signed and dated written notice of cancellation to: W E Electric & Contracting Services, LLC., P.O.Box 2427 Redmond, WA 98073. Should customer default in payment on any outstanding balance owed to W E Electric & Contracting Services, LLC., contractor shall have the right, but not the obligation, to remove equipment and material installed by contractor to the extent necessary to repay customers default. Customer hereby grants contractor a Universal Commercial Code(UCC) lien on all material and equipment and access to the premises until same is paid in full.

Ordered services subtotal $_________________

Tax ( )$_________________ Agreement Total $_________________

Customer Signature: ____________________________________________Date_______________

Customer name print: ___________________________________

Thank you for choosing W E Electric and Contracting Services, LLC for all your Electrical and Contracting needs!