W 0000 #IN00342683....to still stand up. 4. What did her vomit look like? Brownish chunks. It was...
Transcript of W 0000 #IN00342683....to still stand up. 4. What did her vomit look like? Brownish chunks. It was...
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
W 0000
Bldg. 00
This visit was for the investigation of complaint
#IN00342683.
Complaint #IN00342683: Substantiated, Federal
and state deficiencies related to the allegation(s)
are cited at W149, W192 and W249.
This visit was in conjunction with a predetermined
full recertification and state licensure survey and
the COVID-19 focused infection control survey.
Dates of Survey: December 7, 8, 9, 10, and 14, 2020
Facility Number: 001113
Provider Number: 15G599
Aims Number: 100245610
These deficiencies also reflect state findings in
accordance with 460 IAC 9.
Quality Review of this report completed by #15068
on 12/23/20.
W 0000
483.420(d)(1)
STAFF TREATMENT OF CLIENTS
The facility must develop and implement
written policies and procedures that prohibit
mistreatment, neglect or abuse of the client.
W 0149
Bldg. 00
Based on record review and interview for 1 of 3
sampled clients (client A), the facility failed to
implement its written policies and procedures to
prevent neglect of client A's health care needs.
Findings Include:
The facility's BDDS (Bureau of Developmental
Disabilities Services) reports and related
W 0149W149: The facility currently has a
written policy and procedure on
mistreatment, neglect or abuse of
a client and the reporting there of.
All staff are trained upon hire and
annually in the individual’s specific
needs. In addition, staff are trained
on the policy and the procedure for
reporting illness or injury of the
01/13/2021 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete
Any defiencystatement ending with an asterisk (*) denotes a deficency which the institution may be excused from correcting providing it is determin
other safegaurds provide sufficient protection to the patients. (see instructions.) Except for nursing homes, the findings stated above are disclosable
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclo
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to
continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
_____________________________________________________________________________________________________Event ID: D6TD11 Facility ID: 001113
TITLE
If continuation sheet Page 1 of 27
(X6) DATE
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
investigations were reviewed on 12/7/20 at 3:27
pm.
A BDDS report dated 11/27/20 indicated the
following:
"Day Hab PS (Program Supervisor) received call
from 65th staff at 10:23 am stating that [client A]
was sick and not feeling well. Staff reported that
she was weak, pale, and not herself. Staff
reported that the vomit was a chunky brown.
Vitals were taken twice, and, during the 2nd vitals,
she threw up. Staff were cleaning her up and
noticed that she was slumped over and breathing
slow (sic). PS, PD (Program Director), and nurse
were contacted and staff advised to call 911. Staff
called 911 at 11:25 am (sic) was on the phone with
them for 11 mins (minutes) doing CPR
(Cardiopulmonary Resuscitation) until EMTs
(Emergency Medical Technicians) arrived. Upon
arrival, EMTs pumped [client A's] stomach and
worked on her until they got a pulse. EMTs then
took her to the hospital. Report from [client A's]
sister and ER (Emergency Room) nurse: BP (blood
pressure) 80/30, P (pulse) 30, T (temperature) 89.6.
Treatment with warming blanket, IV (intravenous)
fluids, and Dopamine (used to improve blood
flow) to raise BP and pulse. She has pneumonia in
both lungs and is getting IV antibiotics. Her
hemoglobin (the molecule in red blood cells that
carries oxygen) is a 4 but should be at least 12.
Blood is being given. Sister signed a modified
DNR (do not resuscitate). As of 6:00 pm, nurse
reported that temp (temperature): 90.7, BP 85/7?
(sic), and still waiting for results on head/chest,
abdomen scans.
Plan to Resolve (Immediate and Long Term)
Nurse will continue to receive updates from
guardian and hospital on [client A's] condition."
individual’s.
The facility staff will be trained on
individual specific training for all
individuals. This will include risk
protocols. The staff will be trained
to implement the protocol when an
individual is exhibiting symptoms
identified in those risk protocols.
In addition, staff will be trained on
abuse, neglect and mistreatment
policies as well as the protocol to
report incidents of illness
immediately to the nurse and in
911 procedures.
The Program Supervisor will
monitor the documentation
completed by staff 3 times per
week for one month to ensure any
illness or behavioral instances
have been reported per policy.
After that assuming compliance
has been achieved, the Program
Supervisor will monitor
documentation at least 2 times
per week. The Program Director
will monitor documentation two
times weekly for one month to
ensure that illness or incidents
that occur are addressed to
ensure the individual’s needs are
being met in full.
The facility will continue to train all
employees in individual specific
training upon hire and annually
thereafter.as well as when to notify
the nurse of illness and when to
call 911.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 2 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
A BDDS report dated 12/2/20 indicated the
following:
"[Client A] had been in the hospital ICU
(Intensive Care Unit) since 11/28/20. Initial
diagnosis consists of gastrointestinal hemorrhage
type, anemia unspecified type AKI (acute kidney
injury), cardiac arrest, hypotension, unspecified
hypotension type. She was placed on a ventilator
and given IV antibiotics. Labs showed high
potassium, so [client A] was placed on dialysis to
clean blood and urine. EEG
(electroencephalogram) and echo
(echocardiogram) were completed, but no results
given at time of report. COVID test was negative.
Modified DNR (no CPR or shocking) was put in
place. Family requested on 12/1/20 that [client A]
be removed from the ventilator. At time of
removal it was reported that she took 4 short
breaths and passed away at 10:12 pm."
An undated related investigation was reviewed on
12/7/20 at 3:40 pm.
A phone interview with Direct Support
Professional (DSP) #5 dated 11/27/20 at 4:45 pm
indicated the following:
"1. Did your work last night (11/26/20)? Yes
Overnight.
2. How [client A] was (sic) during your shift, was
(sic) there any concerns? When I came in, the
staff before me said that [client A] kept throwing
up, after she ate she would throw up. She was
banging her head and was off balance and
couldn't walk by herself.
3. Did she throw up on your shift? Yes, the whole
night. I had to keep cleaning her up. I realized at
3:45 am that if she sat up she didn't throw up. She
wouldn't stay on the bed, she wanted to stay on
the floor. I made pallets (blankets on the floor)
but that didn't seem to work either as she wanted
Responsible Party: Area Director
Correction Date: 1/13/2020
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 3 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
to still stand up.
4. What did her vomit look like? Brownish
chunks. It was like she was gurgling and blocking
her airway when she was laying down, so I sat her
up.
5. Was anyone notified? I didn't notify on call
because I saw that she had been throwing up for a
couple of days. I took her vitals at 2 or 3 in the
morning. She was sitting right there by her in the
wheelchair (sic). It's not uncommon for her to
throw up at night, as she does that. What was
weird was that she was unbalanced or seemed to
want to harm herself by throwing her head onto
the floor. If she was sitting on the bed, she would
try and throw herself off the bed. I asked her if
she was hurting and she said no.
6. What is the protocol if there are changes in
conditions? Just notify on call. It was 2/3:00 in
the morning, and [client A] didn't seem in distress,
so I just thought I'd call supervisor in the
morning...."
A written statement by DSP #6 dated 11/27/20
indicated the following:
"On 11/27/20, Friday, 8:30 am, [DSP #5] was asked
how the night went. She responded that [client
A] was throwing up all night and had no sleep. I
asked her if she called to report it, and she said,
'No, not yet. I'm going to before I leave.' She
went in the back office and then said bye to
everyone as she walked out. I asked, 'Did you call
and report on [client A]?' She said, 'Not yet. I'm
going to right now.'"
A written statement by DSP #6 dated 11/27/20
indicated the following:
"[Client A] was drinking her boost at 8:28 am. She
looked pale, puffy, and exhausted. She was
sitting in her wheelchair. [DSP #5] told us that
[client A] was up all night, no sleep, throwing up
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 4 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
multiple times since yesterday evening, and not
eating/drinking. [Client A] did not finish her
boost and began whining. She joined her peers in
the living room around 9:00 am. She was saying
the word 'tired' a few times in between whines.
She started taking her clothes off and was
wheeled to her room to change clothes. [Client A]
did not want clothes on. She was covered up and
checked on. Just before 10 am, [client A] was
nodding off. She dressed and was wheeled into
the living room. She was not talking or whining.
She would not answer to her name or respond to
touch. She threw up and was cleaned up.
Supervisor was called around 10:15 am. He
advised to take vitals. I looked for the physicians
order while the other staff took vitals. Called
supervisor at 10:35 am to report vitals. Orders
were found in the van. Supervisor called back at
10:50 am to get a second vitals recording. She
threw up again. Vitals were taken, and she was
cleaned up. She was slumped over and breathing
slow (sic). Supervisor called at 11:22 am to call
911. 911 was called immediately. 911 took
information about the house and individual. She
instructed to get [client A] on the floor and begin
CPR. Compressions done for 4-5 minutes.
Medics arrived. Asked her age and hooked her
up to the AED (automated external defibrillator).
They took over and asked what happened. They
asked about medical conditions. [Client A's]
stomach was pumped. They worked on her on the
living room floor until they got a pulse. They
wheeled her out around 12 pm."
A written statement by PD (Program Director ) #1
dated 11/27/20 indicated the following:
"Received call from [supervisor #1] at 10:27 am
stating day service staff at 65th St. group home
are concerned because [client A] was very pale. I
instructed him to get vitals, BP, O2 (oxygen),
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 5 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
temp, height, and weight and call nurse on call.
[Supervisor #1] updated myself after talking to
nurse on call at 11:11 am.
At 11:37 am staff called stated CPR, than (sic)
asked if [client A] has a DNR.
At 11:39 am I contacted [AD (Area Director) #1]
explain that DSPs started CPR on [client A]. [DSP
#6]. Stated I was on my way to the group home.
At 11:38 am I call (sic) nurse on call to inform her
that direct staff was doing CPR.
12 pm I updated [AD #1] that the EMTs got a very
weak heart beat, was (sic) transporting to ER. I
stayed at the house to assist direct staff.
When I arrived at the group home, they were
wheeling her out to the ambulance."
A written statement by DSP #7 was dated 11/27/20
indicated the following:
"When arrived at the home at 8:27 am, the
midnight staff [DSP #5] told us that [client A] was
up all night and she was throwing up all night did
(sic) use the bathroom either. I took [client A]
from the kitchen table 8:45 am put her in the living
room with peers. She was in the wheelchair
because she could not walk at all. At 10:15 am,
10:23 am I called [supervisor #1] and told him that
[client A] was very weak, not responding. She
turn (sic) pale and she was not herself. At 10:35
am [supervisor #1] called back and told me to
write the following thing (sic) down. Take temp,
blood pressure, oxygen. Told us to take a picture
of her physician orders (sic) was sent to
supervisor at 11:01 am. Check [client A's]
physician orders check weight and temperature.
At 11:29 am, supervisor called back and told me to
write something else down which was what
hospital they would take her too (sic), driver's
names if they was going to refuse to take her (sic),
vitals from the paramedics had (sic). At 11:30 am -
11:35 am, [DSP #6] did CPR on [client A] until the
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 6 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
paramedics came in. They came in and we had to
put everyone in their room (sic) at 11:45 and and
keep the client (sic) in their room (sic) until the
paramedics were here about working on her all
that time, and they took her out the house at
about 12:00 pm, and [supervisor #1] told me that
[PD #1] was walking up to the home (sic)."
The facility's Operation Practices dated December
2019 was reviewed on 12/10/20 at 11:50 am and
indicated the following:
"2. When an individual experiences serious
sickness or injury, the direct service employee
takes the necessary emergency action and then
notifies the individual's Facility Nurse, Program
Director/on-call person, and family/guardian as
soon as possible. Individual's protocols will
instruct direct support employees of what action
to take and when to notify facility nurse. Nurse
will consult and advice (sic) for further treatment."
Client A's Gastro-esophageal ulcers protocol
dated 10/19/20 was reviewed on 12/10/20 at 10:30
am and indicated the following:
"The esophagus is the tube from the mouth to the
stomach. Gastro refers to the stomach. [Client
A's] esophageal ulcers were caused by a Candida
(yeast) infection. Gastric ulcers are the wearing
away of the lining of the stomach....
Call 911, if
- Person appears gravely ill
- You are concerned about their immediate heath
and safety
- Other (specific to the person) Be alert to
complaints of pain interpreted as heartburn
accompanied by vomiting, shortness of breath,
sweating, or fast irregular pulse; this may indicate
a heart attack. Call 911 if this occurs....
Take to ER (Emergency Room) if the following
occur:
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 7 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
Blood in vomit or stool. This could be bright red
or look like coffee grounds. Stomach pain that
does not go away after being calm and resting.
Call 911 if:
There is sudden intense chest or stomach pain.
Persistent or projectile vomiting with or without
blood.
Choking or not able to swallow."
Client A's Hiatal Hernia Protocol dated 10/19/20
was reviewed on 12/10/20 at 10:35 am and
indicated the following:
"A Hiatal Hernia is a protrusion (or herniation) of
the upper part of the stomach into the thorax
through a tear or weakness in the diaphragm.
[Client A] was diagnosed with a hiatal hernia
6/12/20....
Interventions (What to do if problem occurs)
....Call 911 for severe chest pain with breathing
difficulty, non-stop vomiting, or profuse
bleeding."
The facility's staff training logs were reviewed on
12/10/20 at 10:30 am and indicated the following
trainings for staff working on 11/27/20:
- DSP #7 provided electronic confirmation she had
read client A's high risk plans on 8/31/20 at 5:05
pm.
- Supervisor #1 provided electronic confirmation
he had read client A's high risk plans on 11/16/20
at 9:04 pm.
An Inservice Training Report dated 8/26/20 8:00
am to 9:00 am indicated the following staff
working on 11/27/20 were trained on client A's
aspiration and dining plan:
- DSP #5
- Program Director #1.
An Inservice Training Report dated 8/26/20 4:00
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 8 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
pm to 5:00 pm indicated the following staff
working on 11/27/20 were trained on client A's
aspiration and dining plan:
- DSP #4
- DSP #1.
An Inservice Training Report dated 9/9/20 2:00 pm
to 2:20 pm indicated the following staff working
on 11/27/20 were trained on client A's aspiration
and dining plan:
- DSP #2.
The review did not indicate DSP #6 was trained on
client A's high risk plans.
A staff meeting agenda dated August 2020
indicated the following topics:
"Welcome
Working Together
Activities
How to Report Incidents
Our Individuals
Open Discussion."
The attendance record indicated the following
staff working on 11/27/20 were in attendance via
teleconferencing:
- DSP #4
- DSP #2.
A staff meeting agenda dated July 2020 indicated
the following topics:
"Welcome
Schedules
Summer Activities
Change of Condition Training
COVID Training
Safety Net
Customer Service Skills
Our Individuals
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 9 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
Open Discussion."
The attendance record indicated the following
staff working on 11/27/20 were in attendance via
teleconferencing:
- DSP #4
- DSP #2
- DSP #1.
The review did not indicate DSPs #5, #6, or #7
were trained on the facility's policy to report
changes in client condition or health status.
Registered Nurse (RN) #1 was interviewed on
12/10/20 at 10:56 am. RN #1 stated, "At first, I told
them to monitor [client A] and to push fluids.
They called back and said [client A] was vomiting
a dark, chunky material. I told them it sounded like
it was old blood she was vomiting up, and they
needed to get her to the hospital. I told them to
call for an ambulance. I don't know what time it
was. I was driving in to work. It was in the
morning. I assume they called for an ambulance. I
wasn't there."
RN #1 stated, "I got a call from [PD #1] that staff
were doing CPR on her. It was less than 20
minutes later. She coded at the house. Staff did
CPR, and she went to the hospital. She did not
come home from the hospital."
RN #1 stated, "After 3 episodes of vomiting or if
there's blood or any significant material, anything
that's not normal, they should call the nurse.
There's no written protocol for vomiting. She did
have an esophageal ulcer protocol."
RN #1 stated, "I usually train the program
supervisors, and they train staff on high risk
plans. Staff should be trained on plans before
working with the individuals and should follow
the plans."
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 10 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
Area Director (AD) #1 was interviewed on
12/10/20 at 10:54 am. AD #1 stated, "Staff are
trained on high risk plans before they start
working with the clients. Staff should follow the
high risk plans as they are written. If it says to
call 911 or the nurse, they should do it."
This federal tag relates to complaint #IN00342683.
9-3-2(a)
483.430(e)(2)
STAFF TRAINING PROGRAM
For employees who work with clients, training
must focus on skills and competencies
directed toward clients' health needs.
W 0192
Bldg. 00
Based on record review and interview for 1 of 3
sampled clients (client A), the facility failed to
provide adequate training for staff in regards to
client A's health care needs.
Findings Include:
The facility's BDDS (Bureau of Developmental
Disabilities Services) reports and related
investigations were reviewed on 12/7/20 at 3:27
pm.
A BDDS report dated 11/27/20 indicated the
following:
"Day Hab PS (Program Supervisor) received call
from 65th staff at 10:23 am stating that [client A]
was sick and not feeling well. Staff reported that
she was weak, pale, and not herself. Staff
reported that the vomit was a chunky brown.
Vitals were taken twice, and, during the 2nd vitals,
she threw up. Staff were cleaning her up and
noticed that she was slumped over and breathing
slow (sic). PS, PD (Program Director), and nurse
were contacted and staff advised to call 911. Staff
W 0192 The facility currently trains all staff
in the individual specific needs of
each individual. All staff are trained
upon hire, prior to working with the
individual, when there is a change
of status and annually thereafter.
The Program Supervisor will be
trained to ensure that all staff are
trained prior to working with the
individuals on each of their
individual specific needs. This
includes but not limited to the
individuals health risks and plans.
In addition all staff should be
trained annually or when there is a
change to the individuals risk plan.
The Program Director will be
trained to verify that all new staff
have received this training and
when not available the Program
Director will ensure the staff are
trained in the individual’s specific
01/13/2021 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 11 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
called 911 at 11:25 am (sic) was on the phone with
them for 11 mins (minutes) doing CPR
(Cardiopulmonary Resuscitation) until EMTs
(Emergency Medical Technicians) arrived. Upon
arrival, EMTs pumped [client A's] stomach and
worked on her until they got a pulse. EMTs then
took her to the hospital. Report from [client A's]
sister and ER (Emergency Room) nurse: BP (blood
pressure) 80/30, P (pulse) 30, T (temperature) 89.6.
Treatment with warming blanket, IV (intravenous)
fluids, and Dopamine (used to improve blood
flow) to raise BP and pulse. She has pneumonia in
both lungs and is getting IV antibiotics. Her
hemoglobin (the molecule in red blood cells that
carries oxygen) is a 4 but should be at least 12.
Blood is being given. Sister signed a modified
DNR (do not resuscitate). As of 6:00 pm, nurse
reported that temp (temperature): 90.7, BP 85/7?
(sic), and still waiting for results on head/chest,
abdomen scans.
Plan to Resolve (Immediate and Long Term)
Nurse will continue to receive updates from
guardian and hospital on [client A's] condition."
A BDDS report dated 12/2/20 indicated the
following:
"[Client A] had been in the hospital ICU
(Intensive Care Unit) since 11/28/20. Initial
diagnosis consists of gastrointestinal hemorrhage
type, anemia unspecified type AKI (acute kidney
injury), cardiac arrest, hypotension, unspecified
hypotension type. She was placed on a ventilator
and given IV antibiotics. Labs showed high
potassium, so [client A] was placed on dialysis to
clean blood and urine. EEG
(electroencephalogram) and echo
(echocardiogram) were completed, but no results
given at time of report. COVID test was negative.
Modified DNR (no CPR or shocking) was put in
needs.
Responsible Party: Area Director
Correction Date: 1/13/2020
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 12 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
place. Family requested on 12/1/20 that [client A]
be removed from the ventilator. At time of
removal it was reported that she took 4 short
breaths and passed away at 10:12 pm."
An undated related investigation was reviewed on
12/7/20 at 3:40 pm.
A phone interview with Direct Support
Professional (DSP) #5 dated 11/27/20 at 4:45 pm
indicated the following:
"1. Did your work last night (11/26/20)? Yes
Overnight.
2. How [client A] was (sic) during your shift, was
(sic) there any concerns? When I came in , the
staff before me said that [client A] kept throwing
up, after she ate she would throw up. She was
banging her head and was off balance and
couldn't walk by herself.
3. Did she throw up on your shift? Yes, the whole
night. I had to keep cleaning her up. I realized at
3:45 am that if she sat up she didn't throw up. She
wouldn't stay on the bed, she wanted to stay on
the floor. I made pallets (blankets on the floor)
but that didn't seem to work either as she wanted
to still stand up.
4. What did her vomit look like? Brownish
chunks. It was like she was gurgling and blocking
her airway when she was laying down, so I sat her
up.
5. Was anyone notified? I didn't notify on call
because I saw that she had been throwing up for a
couple of days. I took her vitals at 2 or 3 in the
morning. She was sitting right there by her in the
wheelchair (sic). It's not uncommon for her to
throw up at night, as she does that. What was
weird was that she was unbalanced or seemed to
want to harm herself by throwing her head onto
the floor. If she was sitting on the bed, she would
try and throw herself off the bed. I asked her if
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 13 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
she was hurting and she said no.
6. What is the protocol if there are changes in
conditions? Just notify on call. It was 2/3:00 in
the morning, and [client A] didn't seem in distress,
so I just thought I'd call supervisor in the
morning...."
A written statement by DSP #6 dated 11/27/20
indicated the following:
"On 11/27/20, Friday, 8:30 am, [DSP #5] was asked
how the night went. She responded that [client
A] was throwing up all night and had no sleep. I
asked her if she called to report it, and she said,
'No, not yet. I'm going to before I leave.' She
went in the back office and then said bye to
everyone as she walked out. I asked, 'Did you call
and report on [client A]?' She said, 'Not yet. I'm
going to right now.'"
A written statement by DSP #6 dated 11/27/20
indicated the following:
"[Client A] was drinking her boost at 8:28 am. She
looked pale, puffy, and exhausted. She was
sitting in her wheelchair. [DSP #5] told us that
[client A] was up all night, no sleep, throwing up
multiple times since yesterday evening, and not
eating/drinking. [Client A] did not finish her
boost and began whining. She joined her peers in
the living room around 9:00 am. She was saying
the word 'tired' a few times in between whines.
She started taking her clothes off and was
wheeled to her room to change clothes. [Client A]
did not want clothes on. She was covered up and
checked on. Just before 10 am, [client A] was
nodding off. She dressed and was wheeled into
the living room. She was not talking or whining.
She would not answer to her name or respond to
touch. She threw up and was cleaned up.
Supervisor was called around 10:15 am. He
advised to take vitals. I looked for the physicians
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 14 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
order while the other staff took vitals. Called
supervisor at 10:35 am to report vitals. Orders
were found in the van. Supervisor called back at
10:50 am to get a second vitals recording. She
threw up again. Vitals were taken, and she was
cleaned up. She was slumped over and breathing
slow (sic). Supervisor called at 11:22 am to call
911. 911 was called immediately. 911 took
information about the house and individual. She
instructed to get [client A] on the floor and begin
CPR. Compressions done for 4-5 minutes.
Medics arrived. Asked her age and hooked her
up to the AED (automated external defibrillator).
They took over and asked what happened. they
asked about medical conditions. [Client A's]
stomach was pumped. They worked on her on the
living room floor until they got a pulse. They
wheeled her out around 12 pm."
A written statement by PD (Program Director ) #1
dated 11/27/20 indicated the following:
"Received call from [supervisor #1] at 10:27 am
stating day service staff at 65th St. group home
are concerned because [client A] was very pale. I
instructed him to get vitals, BP, O2 (oxygen),
temp, height, and weight and call nurse on call.
[Supervisor #1] updated myself after talking to
nurse on call at 11:11 am.
At 11:37 am staff called stated CPR, than (sic)
asked if [client A] has a DNR.
At 11:39 am I contacted [AD (Area Director) #1]
explain that DSPs started CPR on [client A]. [DSP
#6]. Stated I was on my way to the group home.
At 11:38 am I call (sic) nurse on call to inform her
that direct staff was doing CPR.
12 pm I updated [AD #1] that the EMTs got a very
weak heart beat, was (sic) transporting to ER. I
stayed at the house to assist direct staff.
When I arrived at the group home, they were
wheeling her out to the ambulance."
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 15 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
A written statement by DSP #7 was dated 11/27/20
indicated the following:
"When arrived at the home at 8:27 am, the
midnight staff [DSP #5] told us that [client A] was
up all night and she was throwing up all night did
(sic) use the bathroom either. I took [client A]
from the kitchen table 8:45 am put her in the living
room with peers. She was in the wheelchair
because she could not walk at all. At 10:15 am,
10:23 am I called [supervisor #1] and told him that
[client A] was very weak, not responding. She
turn (sic) pale and she was not herself. At 10:35
am [supervisor #1] called back and told me to
write the following thing (sic) down. Take temp,
blood pressure, oxygen. Told us to take a picture
of her physician orders (sic) was sent to
supervisor at 11:01 am. Check [client A's]
physician orders check weight and temperature.
At 11:29 am, supervisor called back and told me to
write something else down which was what
hospital they would take her too (sic), driver's
names if they was (sic) going to refuse to take her,
vitals from the paramedics had (sic). At 11:30 am -
11:35 am, [DSP #6] did CPR on [client A] until the
paramedics came in. They came in and we had to
put everyone in their room (sic) at 11:45 and and
keep the client (sic) in their room (sic) until the
paramedics were here about working on her all
that time, and they took her out the house at
about 12:00 pm, and [supervisor #1] told me that
[PD #1] was walking up to the home (sic)."
Client A's Gastro-esophageal ulcers protocol
dated 10/19/20 was reviewed on 12/10/20 at 10:30
am and indicated the following:
"The esophagus is the tube from the mouth to the
stomach. Gastro refers to the stomach. [Client
A's] esophageal ulcers were caused by a Candida
(yeast) infection. Gastric ulcers are the wearing
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 16 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
away of the lining of the stomach....
Call 911, if
- Person appears gravely ill
- You are concerned about their immediate heath
and safety
- Other (specific to the person) Be alert to
complaints of pain interpreted as heartburn
accompanied by vomiting, shortness of breath,
sweating, or fast irregular pulse; this may indicate
a heart attack. Call 911 if this occurs....
Take to ER (Emergency Room) if the following
occur:
Blood in vomit or stool. This could be bright red
or look like coffee grounds. Stomach pain that
does not go away after being calm and resting.
Call 911 if:
There is sudden intense chest or stomach pain.
Persistent or projectile vomiting with or without
blood.
Choking or not able to swallow."
Client A's Hiatal Hernia Protocol dated 10/19/20
was reviewed on 12/10/20 at 10:35 am and
indicated the following:
"A Hiatal Hernia is a protrusion (or herniation) of
the upper part of the stomach into the thorax
through a tear or weakness in the diaphragm.
[Client A] was diagnosed with a hiatal hernia
6/12/20....
Interventions (What to do if problem occurs)
....Call 911 for severe chest pain with breathing
difficulty, non-stop vomiting, or profuse
bleeding."
The facility's staff training logs were reviewed on
12/10/20 at 10:30 am and indicated the following
trainings for staff working on 11/27/20:
- DSP #7 provided electronic confirmation she had
read client A's high risk plans on 8/31/20 at 5:05
pm.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 17 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
- Supervisor #1 provided electronic confirmation
he had read client A's high risk plans on 11/16/20
at 9:04 pm.
An Inservice Training Report dated 8/26/20 8:00
am to 9:00 am indicated the following staff
working on 11/27/20 were trained on client A's
aspiration and dining plan:
- DSP #5
- Program Director #1.
An Inservice Training Report dated 8/26/20 4:00
pm to 5:00 pm indicated the following staff
working on 11/27/20 were trained on client A's
aspiration and dining plan:
- DSP #4
- DSP #1.
An Inservice Training Report dated 9/9/20 2:00 pm
to 2:20 pm indicated the following staff working
on 11/27/20 were trained on client A's aspiration
and dining plan:
- DSP #2.
The review did not indicate DSP #6 was trained on
client A's high risk plans.
A staff meeting agenda dated August 2020
indicated the following topics:
"Welcome
Working Together
Activities
How to Report Incidents
Our Individuals
Open Discussion."
The attendance record indicated the following
staff working on 11/27/20 were in attendance via
teleconferencing:
- DSP #4
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 18 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
- DSP #2.
A staff meeting agenda dated July 2020 indicated
the following topics:
"Welcome
Schedules
Summer Activities
Change of Condition Training
COVID Training
Safety Net
Customer Service Skills
Our Individuals
Open Discussion."
The attendance record indicated the following
staff working on 11/27/20 were in attendance via
teleconferencing:
- DSP #4
- DSP #2
- DSP #1.
The review did not indicate DSPs #5, #6, or #7
were trained on the facility's policy to report
changes in client condition or health status.
Registered Nurse (RN) #1 was interviewed on
12/10/20 at 10:56 am. RN #1 stated, "At first, I told
them to monitor [client A] and to push fluids.
They called back and said [client A] was vomiting
a dark, chunky material. I told them it sounded like
it was old blood she was vomiting up, and they
needed to get her to the hospital. I told them to
call for an ambulance. I don't know what time it
was. I was driving in to work. It was in the
morning. I assume they called for an ambulance. I
wasn't there."
RN #1 stated, "I got a call from [PD #1] that staff
were doing CPR on her. It was less than 20
minutes later. She coded at the house. Staff did
CPR, and she went to the hospital. She did not
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 19 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
come home from the hospital."
RN #1 stated, "After 3 episodes of vomiting or if
there's blood or any significant material, anything
that's not normal, they should call the nurse.
There's no written protocol for vomiting. She did
have an esophageal ulcer protocol."
RN #1 stated, "I usually train the program
supervisors, and they train staff on high risk
plans. Staff should be trained on plans before
working with the individuals and should follow
the plans."
Area Director (AD) #1 was interviewed on
12/10/20 at 10:54 am. AD #1 stated, "Staff are
trained on high risk plans before they start
working with the clients. Staff should follow the
high risk plans as they are written. If it says to
call 911 or the nurse, they should do it."
This federal tag relates to complaint #IN00342683.
9-3-3(a)
483.440(d)(1)
PROGRAM IMPLEMENTATION
As soon as the interdisciplinary team has
formulated a client's individual program plan,
each client must receive a continuous active
treatment program consisting of needed
interventions and services in sufficient
number and frequency to support the
achievement of the objectives identified in the
individual program plan.
W 0249
Bldg. 00
Based on record review and interview for 1 of 3
sampled clients (client A), the facility failed to
implement client A's plans to prevent neglect of
client A's health care needs.
Findings include:
W 0249 W249: When the facility has
formulated a client’s individual
program plan, each client must
receive a continuous active
treatment program consisting of
needed interventions and services
in a sufficient number and
01/13/2021 12:00:00AM
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 20 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
The facility's BDDS (Bureau of Developmental
Disabilities Services) reports and related
investigations were reviewed on 12/7/20 at 3:27
pm.
A BDDS report dated 11/27/20 indicated the
following:
"Day Hab PS (Program Supervisor) received call
from 65th staff at 10:23 am stating that [client A]
was sick and not feeling well. Staff reported that
she was weak, pale, and not herself. Staff
reported that the vomit was a chunky brown.
Vitals were taken twice, and, during the 2nd vitals,
she threw up. Staff were cleaning her up and
noticed that she was slumped over and breathing
slow (sic). PS, PD (Program Director), and nurse
were contacted and staff advised to call 911. Staff
called 911 at 11:25 am (sic) was on the phone with
them for 11 mins (minutes) doing CPR
(Cardiopulmonary Resuscitation) until EMTs
(Emergency Medical Technicians) arrived. Upon
arrival, EMTs pumped [client A's] stomach and
worked on her until they got a pulse. EMTs then
took her to the hospital. Report from [client A's]
sister and ER (Emergency Room) nurse: BP (blood
pressure) 80/30, P (pulse) 30, T (temperature) 89.6.
Treatment with warming blanket, IV (intravenous)
fluids, and Dopamine (used to improve blood
flow) to raise BP and pulse. She has pneumonia in
both lungs and is getting IV antibiotics. Her
hemoglobin (the molecule in red blood cells that
carries oxygen) is a 4 but should be at least 12.
Blood is being given. Sister signed a modified
DNR (do not resuscitate). As of 6:00 pm, nurse
reported that temp (temperature): 90.7, BP 85/7?
(sic), and still waiting for results on head/chest,
abdomen scans.
Plan to Resolve (Immediate and Long Term)
Nurse will continue to receive updates from
frequency to support the
achievement of the objectives
identified in the individual program
plan.
All staff will be trained in
implementation of active treatment
which includes following the
individual’s risk plan protocols to
ensure their health and safety. The
facility staff will be trained on
individual specific training for all
individuals. This will include risk
protocols. The staff will be trained
to implement the protocol when an
individual is exhibiting symptoms
identified in those risk protocols.
The Program Supervisor will
monitor the documentation and
observe staff 3 times per week for
one month to ensure any illness or
behavioral instances have been
reported per policy. After that
assuming compliance has been
achieved, the Program Supervisor
will monitor documentation and
complete observations at least 2
times per week.
The Program Director will monitor
documentation and observe staff
two times weekly for one month to
ensure that illness or incidents
that occur are addressed to
ensure the individual’s needs are
being met in full as well as that
staff are implementing active
treatment including risk plans.
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 21 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
guardian and hospital on [client A's] condition."
A BDDS report dated 12/2/20 indicated the
following:
"[Client A] had been in the hospital ICU
(Intensive Care Unit) since 11/28/20. Initial
diagnosis consists of gastrointestinal hemorrhage
type, anemia unspecified type AKI (acute kidney
injury), cardiac arrest, hypotension, unspecified
hypotension type. She was placed on a ventilator
and given IV antibiotics. Labs showed high
potassium, so [client A] was placed on dialysis to
clean blood and urine. EEG
(electroencephalogram) and echo
(echocardiogram) were completed, but no results
given at time of report. COVID test was negative.
Modified DNR (no CPR or shocking) was put in
place. Family requested on 12/1/20 that [client A]
be removed from the ventilator. At time of
removal it was reported that she took 4 short
breaths and passed away at 10:12 pm."
An undated related investigation was reviewed on
12/7/20 at 3:40 pm.
A phone interview with Direct Support
Professional (DSP) #5 dated 11/27/20 at 4:45 pm
indicated the following:
"1. Did your work last night (11/26/20)? Yes
Overnight.
2. How [client A] was (sic) during your shift, was
(sic) there any concerns? When I came in , the
staff before me said that [client A] kept throwing
up, after she ate she would throw up. She was
banging her head and was off balance and
couldn't walk by herself.
3. Did she throw up on your shift? Yes, the whole
night. I had to keep cleaning her up. I realized at
3:45 am that if she sat up she didn't throw up. She
wouldn't stay on the bed, she wanted to stay on
Responsible Party: Area Director
Correction Date: 1/13/2020
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 22 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
the floor. I made pallets (blankets on the floor)
but that didn't seem to work either as she wanted
to still stand up.
4. What did her vomit look like? Brownish
chunks. It was like she was gurgling and blocking
her airway when she was laying down, so I sat her
up.
5. Was anyone notified? I didn't notify on call
because I saw that she had been throwing up for a
couple of days. I took her vitals at 2 or 3 in the
morning. She was sitting right there by her in the
wheelchair (sic). It's not uncommon for her to
throw up at night, as she does that. What was
weird was that she was unbalanced or seemed to
want to harm herself by throwing her head onto
the floor. If she was sitting on the bed, she would
try and throw herself off the bed. I asked her if
she was hurting and she said no.
6. What is the protocol if there are changes in
conditions? Just notify on call. It was 2/3:00 in
the morning, and [client A] didn't seem in distress,
so I just thought I'd call supervisor in the
morning...."
A written statement by DSP #6 dated 11/27/20
indicated the following:
"On 11/27/20, Friday, 8:30 am, [DSP #5] was asked
how the night went. She responded that [client
A] was throwing up all night and had no sleep. I
asked her if she called to report it, and she said,
'No, not yet. I'm going to before I leave.' She
went in the back office and then said bye to
everyone as she walked out. I asked, 'Did you call
and report on [client A]?' She said, 'Not yet. I'm
going to right now.'"
A written statement by DSP #6 dated 11/27/20
indicated the following:
"[Client A] was drinking her boost at 8:28 am. She
looked pale, puffy, and exhausted. She was
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 23 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
sitting in her wheelchair. [DSP #5] told us that
[client A] was up all night, no sleep, throwing up
multiple times since yesterday evening, and not
eating/drinking. [Client A] did not finish her
boost and began whining. She joined her peers in
the living room around 9:00 am. She was saying
the word 'tired' a few times in between whines.
She started taking her clothes off and was
wheeled to her room to change clothes. [Client A]
did not want clothes on. She was covered up and
checked on. Just before 10 am, [client A] was
nodding off. She dressed and was wheeled into
the living room. She was not talking or whining.
She would not answer to her name or respond to
touch. She threw up and was cleaned up.
Supervisor was called around 10:15 am. He
advised to take vitals. I looked for the physicians
order while the other staff took vitals. Called
supervisor at 10:35 am to report vitals. Orders
were found in the van. Supervisor called back at
10:50 am to get a second vitals recording. She
threw up again. Vitals were taken, and she was
cleaned up. She was slumped over and breathing
slow (sic). Supervisor called at 11:22 am to call
911. 911 was called immediately. 911 took
information about the house and individual. She
instructed to get [client A] on the floor and begin
CPR. Compressions done for 4-5 minutes.
Medics arrived. Asked her age and hooked her
up to the AED (automated external defibrillator).
They took over and asked what happened. They
asked about medical conditions. [Client A's]
stomach was pumped. They worked on her on the
living room floor until they got a pulse. They
wheeled her out around 12 pm."
A written statement by PD (Program Director ) #1
dated 11/27/20 indicated the following:
"Received call from [supervisor #1] at 10:27 am
stating day service staff at 65th St. group home
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 24 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
are concerned because [client A] was very pale. I
instructed him to get vitals, BP, O2 (oxygen),
temp, height, and weight and call nurse on call.
[Supervisor #1] updated myself after talking to
nurse on call at 11:11 am.
At 11:37 am staff called stated CPR, than (sic)
asked if [client A] has a DNR.
At 11:39 am I contacted [AD (Area Director) #1]
explain that DSPs started CPR on [client A]. [DSP
#6]. Stated I was on my way to the group home.
At 11:38 am I call (sic) nurse on call to inform her
that direct staff was doing CPR.
12 pm I updated [AD #1] that the EMTs got a very
weak heart beat, was (sic) transporting to ER. I
stayed at the house to assist direct staff.
When I arrived at the group home, they were
wheeling her out to the ambulance."
A written statement by DSP #7 was dated 11/27/20
indicated the following:
"When arrived at the home at 8:27 am, the
midnight staff [DSP #5] told us that [client A] was
up all night and she was throwing up all night did
(sic) use the bathroom either. I took [client A]
from the kitchen table 8:45 am put her in the living
room with peers. She was in the wheelchair
because she could not walk at all. At 10:15 am,
10:23 am I called [supervisor #1] and told him that
[client A] was very weak, not responding. She
turn (sic) pale and she was not herself. At 10:35
am [supervisor #1] called back and told me to
write the following thing (sic) down. Take temp,
blood pressure, oxygen. Told us to take a picture
of her physician orders (sic) was sent to
supervisor at 11:01 am. Check [client A's]
physician orders check weight and temperature.
At 11:29 am, supervisor called back and told me to
write something else down which was what
hospital they would take her too (sic), driver's
names if they was (sic) going to refuse to take her,
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 25 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
vitals from the paramedics had (sic). At 11:30 am -
11:35 am, [DSP #6] did CPR on [client A] until the
paramedics came in. They came in and we had to
put everyone in their room (sic) at 11:45 and and
keep the client (sic) in their room (sic) until the
paramedics were here about working on her all
that time, and they took her out the house at
about 12:00 pm, and [supervisor #1] told me that
[PD #1] was walking up to the home (sic)."
Client A's Gastro-esophageal ulcers protocol
dated 10/19/20 was reviewed on 12/10/20 at 10:30
am and indicated the following:
"The esophagus is the tube from the mouth to the
stomach. Gastro refers to the stomach. [Client
A's] esophageal ulcers were caused by a Candida
(yeast) infection. Gastric ulcers are the wearing
away of the lining of the stomach....
Call 911, if
- Person appears gravely ill
- You are concerned about their immediate heath
and safety
- Other (specific to the person) Be alert to
complaints of pain interpreted as heartburn
accompanied by vomiting, shortness of breath,
sweating, or fast irregular pulse; this may indicate
a heart attack. Call 911 if this occurs....
Take to ER (Emergency Room) if the following
occur:
Blood in vomit or stool. This could be bright red
or look like coffee grounds. Stomach pain that
does not go away after being calm and resting.
Call 911 if:
There is sudden intense chest or stomach pain.
Persistent or projectile vomiting with or without
blood.
Choking or not able to swallow."
Client A's Hiatal Hernia Protocol dated 10/19/20
was reviewed on 12/10/20 at 10:35 am and
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 26 of 27
(X1) PROVIDER/SUPPLIER/CLIA
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
01/20/2021PRINTED:
FORM APPROVED
OMB NO. 0938-039
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION IDENTIFICATION NUMBER
(X2) MULTIPLE CONSTRUCTION
A. BUILDING
B. WING
(X3) DATE SURVEY
COMPLETED
NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIE
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION
PREFIX
TAG
IDPROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
DEFICIENCY)
(X5)
COMPLETION
DATECROSS-REFERENCED TO THE APPROPRIATE
MERRILLVILLE, IN 46410
15G599 12/14/2020
REM-INDIANA INC
860 W 65TH LN
00
indicated the following:
"A Hiatal Hernia is a protrusion (or herniation) of
the upper part of the stomach into the thorax
through a tear or weakness in the diaphragm.
[Client A] was diagnosed with a hiatal hernia
6/12/20....
Interventions (What to do if problem occurs)
....Call 911 for severe chest pain with breathing
difficulty, non-stop vomiting, or profuse
bleeding."
Registered Nurse (RN) #1 was interviewed on
12/10/20 at 10:56 am.
RN #1 stated, "After 3 episodes of vomiting or if
there's blood or any significant material, anything
that's not normal, they should call the nurse.
There's no written protocol for vomiting. She did
have an esophageal ulcer protocol."
RN #1 stated, "I usually train the program
supervisors, and they train staff on high risk
plans. Staff should be trained on plans before
working with the individuals and should follow
the plans."
Area Director (AD) #1 was interviewed on
12/10/20 at 10:54 am. AD #1 stated, "Staff are
trained on high risk plans before they start
working with the clients. Staff should follow the
high risk plans as they are written. If it says to
call 911 or the nurse, they should do it."
This federal tag relates to complaint #IN00342683.
9-3-4(a)
FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: D6TD11 Facility ID: 001113 If continuation sheet Page 27 of 27