Voxeo Summit 2010: Prophecy 10 - Unified Self Service

Product Spotlight: Prophecy 10 Unified Self-Service Platform Dan Polfer, VP of Engineering

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The Prophecy Platform   Downloads and installs in minutes

  Scales from 2 ports to 10’s of thousands of ports

  World’s most compatible and compliant VoiceXML implementation

  Includes VoiceXML compatibility modes to emulate other browsers

  World’s most proven CCXML implementation

  CTI support (Cisco, Aspect, Genesys, Avaya, and others)


More Then Just Inbound IVR

  Same platform can be used for inbound or outbound applications.

  Voxeo has the industry leading outbound call progress analysis engine.

  Patent pending approach to solving the human vs machine detection problem


BIT


Focused on Performance

  64 bit native

  Thread reductions

  New media server

  Improved SIP stack

  Async IO

  Message Queues

Maximum Ports per Server


Improved Audio Support

G.729


Updated TTS Support


Community Import / Export


Release Quality


Comprehensive Performance Stats


Graceful Load

Rejection

• Any Perfmon Counter • CPU • Memory • CPS • Port Count


Full Call Recoding

  Voxeo offers support for full call recording.

  Fully application controlled.

  Native GSM support •  90% file size savings •  Perfect for long term archival

requirements.

  Public key encryption •  Addresses compliance

requirements and limits access to the subset of staff that needs access.


Demo Lab

Voxeo Summit 2010: Prophecy 10 - Unified Self Service

Technology

Transcript of Voxeo Summit 2010: Prophecy 10 - Unified Self Service