VOpsStandard Installation and User Guide

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vOPS Server Standard 6.0

Installation and User Guide


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2012 Quest Software, Inc.ALL RIGHTS RESERVED.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished undera software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms ofthe applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronicor mechanical, including photocopying and recording for any purpose other than the purchasers personal use without thewritten permission of Quest Software, Inc.

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppelor otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products.EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR

THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED ORSTATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NOEVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL ORINCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESSINTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT,EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations orwarranties with respect to the accuracy or completeness of the contents of this document and reserves the right to makechanges to specifications and product descriptions at any time without notice. Quest does not make any commitment toupdate the information contained in this document.

If you have any questions regarding your potential use of this material, contact:

Quest Software World HeadquartersLEGAL Dept5 Polaris Way

Aliso Viejo, CA 92656

www.quest.comemail:[email protected]

Refer to our Web site for regional and international office information.

Patents

Patents pending.

Trademarks

Quest, Quest Software, the Quest Software logo, Foglight, IntelliProfile, PerformaSure, Spotlight, StealthCollect, TOAD, Tagand Follow, Vintela Single Sign-on for Java, vFoglight, vOPS, vKernel, and the vKernel logo are trademarks and registeredtrademarks of Quest Software, Inc in the United States of America and other countries. For a complete list of QuestSoftwares trademarks, please see http://www.quest.com/legal/trademark-information.aspx. Other trademarks andregistered trademarks are property of their respective owners.

Third Party ContributionsvOPS contains some third party components. For a complete list, see the License Credits page in vOPS online help.

Installation and User GuideAugust 2012Version 6.0
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Table of Contents

vOPS Server Standard: Installation and User Guide 3

Intr oduct ion to th is Guide..................................................................................................................................................8

About Quest Software, Inc. ............................................................................................................................................................. 8

Contacting Quest Software.....................................................................................................................................................8

Contacting Quest Support....................................................................................................................................................... 8

Installing vOPS Server Standard.....................................................................................................................................10

System Requirements...................................................................................................................................................................10

Installing as a VMware Virtual Machine........................................................................................................................................ 11

Powering On and Initializing the Virtual Machine.................................................................................................................. 14

Setting a Static IP Address or Changing the Network Time Server...................................................................................... 14

Installing as a Microsoft Hyper-V Virtual Machine......................................................................................................................... 15

Power On and Initialize the Virtual Machine.......................................................................................................................... 17


Installing as an RHEVM Virtual Machine....................................................................................................................................... 18

Power On and Initialize the Virtual Machine.......................................................................................................................... 21


Connecting to the RHEVM postgres Database remotely...................................................................................................... 21

Initial Configuration of vOPS Server Standard.............................................................................................................................. 21

License Agreement ............................................................................................................................................................... 22

Connection Management ...................................................................................................................................................... 22

Initial Data Collection.............................................................................................................................................................25

Logging in to vOPS Server Standard............................................................................................................................................ 26

Managing Licenses....................................................................................................................................................................... 27

Activating a Trial License ...................................................................................................................................................... 28

Activating a Purchased License............................................................................................................................................29

Installing a License Received by E-mail................................................................................................................................ 32

Migrating Licenses from another Appliance.......................................................................................................................... 33

Deactivating All Licenses ...................................................................................................................................................... 33

Installing and Configuring the vKernel Hyper-V Collector............................................................................................................. 33

System Center Integration............................................................................................................................................................. 36

Dashboard .........................................................................................................................................................................37

Configurable Dashboards and Dashboard Management...................................................................................................... 37

Get Started Dashboard......................................................................................................................................................... 40

Alarms and Bottlenecks......................................................................................................................................................... 40


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Table of Contents

Capacity Efficiency and Availability........................................................................................................................................40

Infrastructure Overview..........................................................................................................................................................41

vScope Dashboards...............................................................................................................................................................42

Perfo rmance Analyzer ..................................................................................................................................................... 43

Real Time Alarms..........................................................................................................................................................................43

Alarms Set in vCenter............................................................................................................................................................44

Alarms Set in System Center.................................................................................................................................................45

Root Cause............................................................................................................................................................................45

Actions History.......................................................................................................................................................................46

Alarms by Resource...............................................................................................................................................................46

Alarm History.........................................................................................................................................................................47

Alarm Configuration...............................................................................................................................................................47

Trend Alarms.................................................................................................................................................................................49Alarm History.........................................................................................................................................................................49


Default Trend Alarms.............................................................................................................................................................54

Hypervisor Alarms .........................................................................................................................................................................54

Current Alarms.......................................................................................................................................................................54

Alarm History.........................................................................................................................................................................55

Current Bottlenecks.......................................................................................................................................................................55

Summary................................................................................................................................................................................55

Root Cause............................................................................................................................................................................56

CPU.......................................................................................................................................................................................57Memory..................................................................................................................................................................................58

Storage..................................................................................................................................................................................58

Throughput.............................................................................................................................................................................59

Latency..................................................................................................................................................................................59

Datastore Performance..................................................................................................................................................................60

Performance vScope.............................................................................................................................................................60

Capacit y Manager ............................................................................................................................................................ 62

Availability......................................................................................................................................................................................62

Capacity Availability...............................................................................................................................................................62

VM Reservations....................................................................................................................................................................67

Future Requirements.............................................................................................................................................................70

Datastore Statistics................................................................................................................................................................71

Top Consumers.....................................................................................................................................................................72

Current Bottlenecks.......................................................................................................................................................................73

Summary................................................................................................................................................................................73

Root Cause............................................................................................................................................................................73

CPU ......................................................................................................................................................................................74


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Table of Contents

Memory .................................................................................................................................................................................75

Storage..................................................................................................................................................................................75

Throughput.............................................................................................................................................................................76

Latency..................................................................................................................................................................................77

Future Bottlenecks.........................................................................................................................................................................77

Overview................................................................................................................................................................................77

Root Cause............................................................................................................................................................................78

Predictive Alarms...........................................................................................................................................................................78

Active Alarms.........................................................................................................................................................................78


Capacity vScope....................................................................................................................................................................81

Optimizer ........................................................................................................................................................................... 83

Rightsizer.......................................................................................................................................................................................83Summary................................................................................................................................................................................83

CPU.......................................................................................................................................................................................84

Memory..................................................................................................................................................................................85

Storage..................................................................................................................................................................................85

Rightsizer Constraints............................................................................................................................................................85

Wastefinder....................................................................................................................................................................................87

Abandoned VM Images.........................................................................................................................................................87

Powered Off VMs...................................................................................................................................................................88

Unused Template Images......................................................................................................................................................88

Potential Zombie VMs............................................................................................................................................................89Efficiency vScope...................................................................................................................................................................90

Change Analyzer .............................................................................................................................................................. 92

Common Features in Change Analyzer.........................................................................................................................................92

Risk Definitions......................................................................................................................................................................92

Filters.....................................................................................................................................................................................93

Change Summary..........................................................................................................................................................................94

Infrastructure History .....................................................................................................................................................................95

Reverting Changes................................................................................................................................................................97

VM Comparison.............................................................................................................................................................................98

Change Assessment....................................................................................................................................................................100

Change and Comparison Alarms.................................................................................................................................................106

Change Alarms....................................................................................................................................................................107

Comparison Alarms.............................................................................................................................................................107

Reporting and Chargeback ........................................................................................................................................... 109

Summary Reports........................................................................................................................................................................109

Inventory......................................................................................................................................................................................111


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Table of Contents

List View...............................................................................................................................................................................111

Detailed View.......................................................................................................................................................................114

Chargeback.................................................................................................................................................................................114

Creating Customized Pricing Models...................................................................................................................................116

Cost Index vScope.......................................................................................................................................................................119

The vKernel Cost Index (VCI).............................................................................................................................................. 120

Common Features.......................................................................................................................................................... 122

Global Search..............................................................................................................................................................................122

Product Navigation......................................................................................................................................................................122

Navigation Tree...........................................................................................................................................................................123

Infrastructure node...............................................................................................................................................................123

Organizing your VMs...........................................................................................................................................................124

Business Views....................................................................................................................................................................125Free-Form Business Views.................................................................................................................................................. 126

Smart Business Views......................................................................................................................................................... 126

Resource Graphs.........................................................................................................................................................................127

Reports .......................................................................................................................................................................................128

Table Reports......................................................................................................................................................................128

Saving Reports....................................................................................................................................................................129

Emailing Reports..................................................................................................................................................................129

Scheduling Reports..............................................................................................................................................................130

Diagnose a VM............................................................................................................................................................................130

Settings........................................................................................................................................................................................132Settings > General > Environment....................................................................................................................................... 132

Settings > General > Database (DB) Settings.....................................................................................................................133

Settings > General > Savings.............................................................................................................................................. 135

Settings > General > Prices.................................................................................................................................................136

Settings > General > Scheduled Tasks............................................................................................................................... 136

Settings > General > Deployment Tasks.............................................................................................................................137

Settings > General > Automated Tasks............................................................................................................................... 137

Settings > General > Proxy..................................................................................................................................................138

Settings > General > Miscellaneous....................................................................................................................................139

Settings > Notifications > Alerts...........................................................................................................................................139

Settings > Notifications > System........................................................................................................................................ 140

Settings > Notifications > Address Book..............................................................................................................................140

Settings > Notifications > Email...........................................................................................................................................141

Settings > Thresholds..........................................................................................................................................................141

Settings > Users ..................................................................................................................................................................146

Settings > License ..............................................................................................................................................................147

Settings > Configuration Groups..........................................................................................................................................148


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Table of Contents

Settings > Dashboard URLs................................................................................................................................................149

Index ................................................................................................................................................................................ 150


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Introduction to this Guide

ThisInstallation and User Guideprovides system requirements, installing, configurating, and log

in instructions for the vOPS Server Standard. In addition, this guide provides conceptual

information and instructions on how to use the browser interface.

About Quest Software, Inc.

Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT

management solutions that enable more than 100,000 global customers to save time and money

across physical and virtual environments. Quest products solve complex IT challenges ranging

from database management, data protection, identity and access management, monitoring, user

workspace management to Windows management. For more information, visit www.quest.com.

Contacting Quest Software

Refer to our Web site for regional and international office information.

Contacting Quest Support

Quest Support is available to customers who have a trial version of a Quest product or who have

purchased a Quest product and have a valid maintenance contract. Quest Support provides

unlimited 24x7 access to our Support Portal at http://www.quest.com/support.

From our Support Portal, you can do the following:

Email [email protected]

Mail Quest Software, Inc.

World Headquarters

5 Polaris Way

Aliso Viejo, CA 92656

USA

Web site www.quest.com
http://www.quest.com/http://www.quest.com/supportmailto:[email protected]://www.quest.com/http://www.quest.com/http://www.quest.com/supporthttp://www.quest.com/mailto:[email protected]


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Introduction to this Guide

Retrieve thousands of solutions from our Knowledge Base

Download the latest releases and service packs

Create, update, and review Support casesView the Global Support Guidefor a detailed explanation of support programs, online services,

contact information, policies, and procedures. The guide is available at:http://www.quest.com/

support.
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1

Installing vOPS Server Standard

vOPS Server Standard is delivered as a fully configured virtual machine, which can be installed on

one of three platforms: VMware, Microsoft Hyper-V, or Red Hat Enterprise Virtualization

Manager (RHEVM). Before beginning installation, review the System Requirementsand ensure

that your target system meets the requirements.Refer to the appropriate section for installation instructions:

Installing as a VMware Virtual Machine on page 11

Installing as a Microsoft Hyper-V Virtual Machine on page 15

Installing as an RHEVM Virtual Machine on page 18

System Requirements

The vOPS Server Standard installation guidelines vary depending on how many virtual machines

(VMs) are being monitored. The table below outlines the system requirements for installing vOPSServer Standard.

Number of VMs 1 to 200 200 to 1000 1000 to 3000

vOPS Server Virtual Machine

Number of CPUs

Memory Allocation

Memory Reservation

Allocated Storage

4

8 GB

8 GB

64 GB

4

8 GB

8 GB

64 GB

4

8 GB

8 GB

64 GB

vOPS Server Database Selection

Internal or External

Either Either Either

vOPS Server External

Database Server

Average CPU Use

Network Storage

Less than 90%

Optional

Less than 80%

Optional

Less than 80%

Not Recommended


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Chapter 1Installing vOPS Server Standard

VMware Software Requirements:

VMware Player 1.0.0 or later

VMware Workstation 5 or later VMware ESX Server 3.x or later

Virtual Center 2.5 or later, or VMware Server 1.03 or later

Hyper-V Software Requirements:

Systems Center Operations Manager 2007 R2 and Systems Center Virtual Machine Manager

2008 R2

Or

Systems Center Operations Manager 2012 and Systems Center Virtual Machine Manager

2012

Red Hat Software Requirements: Red Hat Enterprise Virtualization 3.0

Installing as a VMware Virtual Machine

vOPS Server Standard is delivered as a fully configured VMware virtual machine that can be

installed directly using the VMware Deploy OVF Template option.

To download and install vOPS Server Standard:

1 Download the VMware version of vOPS Server Standard from the following location:

http://www.vkernel.com/downloads/all/2 Save the file to a Windows server or workstation. The file is a compressed, self-extracting

executable (.exe).

3 Double-click to run the file. It creates a directory with the OVF file, three VMDK files, the

Hyper-V Collector directory, a Read Me file, the end user license agreement, and the user

documentation.

4 Open the VMware vSphere Client and select File > Deploy OVF Template.

Refer to the VMware documentation for more information on running the vSphere Client.

VMware vCenter

Average CPU Use5 Minute Interval Statistics Level

Minimum Privileges

Less than 90%2 or 3

Read Only +Browse

Datastore

Less than 80%2 or 3

Read Only + Browse

Datastore

Less than 80%2

Read Only + Browse

Datastore

vCenter Database Server

Average CPU Use

Network Storage

Less than 90%

Optional

Less than 80%

Optional

Less than 80%

Not Recommended

Number of VMs 1 to 200 200 to 1000 1000 to 3000


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The Deploy OVF wizard opens.

5 Click Browseto navigate to the location of the extracted OVF file and select it.

Click Next.

6 On the OVF Template Details page, verify the Product and Version number.

Click Next.


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7 On the Name and Location page, type a name for the virtual machine, and select a

destination folder.

Click Next.

8 On the Resource Pool page, select a location within the infrastructure hierarchy.

Click Next.

9 On the Storage page, select the datastore that the VM will reside within.


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Click Next.

10 On the Disk Format page, select the type of datastore provisioning.

Click Next.

11 Review the deployment settings and click Finish.

Powering On and Initializing the Virtual Machine

After installing the OVF, you must power on and initialize the virtual machine.

Open vCenter, select the vOPS Server Standard virtual machine you just installed and click Power

on the virtual machine.

Once the appliance is started, it initializes the operating system and starts vOPS Server Standard.

The DHCP server automatically obtains the IP address. By default,Pool.ntp.org

is used as theNetwork Time Protocol (NTP) server. These options can be changed after vOPS Server Standard

has started successfully.

Wait until the IP address of vOPS Server Standard appears in the vCenter Summary tab. After the

IP address appears it will take several more minutes to start the application server. Once that is

completed, you can access vOPS Server Standard using the IP address and a standard web

browser.

If there is no DHCP server available, you must manually enter the IP address before vOPS Server

Standard will be usable. Open a console window and respond to the questions about the IP address

and the network time server.

Setting a Static IP Address or Changing the Network Time Server

1 Open a VI Client console window and log in as root, with passwordfor the password.

2 Change the directory to: /usr/local/vkernel/scripts.

3 Run the changeIp.shscript. Follow the prompts to set the desired IP address and network

time server.

Once that is completed, you can access vOPS Server Standard using the IP address and a standard

browser.


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Installing as a Microsoft Hyper-V Virtual Machine

vOPS Server Standard is delivered as a fully configured Hyper-V virtual machine that can be

installed directly using the Microsoft Hyper-V Manager.

To download and install vOPS Server Standard:

1 Download the Microsoft Hyper-V version of vOPS Server Standard from the following

location: http://www.vkernel.com/downloads/all/

2 Save the compressed, self-extracting .exefile to a Windows server or workstation.

3 Double-click to run the file. It creates a directory containing the required VHD directories,

the Hyper-V Collector directory, a Read Me file, the end user license agreement, and the user

documentation.

4 Open the Microsoft Hyper-V Manager, right-click on the desired Hyper-V host and select

Import Virtual Machine.

Refer to the Microsoft documentation for more information on running the Hyper-V

Manager.

The Import Virtual Machine dialog opens.

5 Select Copy the virtual machine (create a new unique ID).


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6 Click Browse to browse to and select the location of the extracted VHD directories.

7 In the Import Virtual Machine dialog box, click Import.

The virtual machine is imported and appears in the list of virtual machines for the host.8 Right-click the vOPS Server Standard virtual machine and select Settings.

9 In the left pane, select the Network Adapter.

10 In the right pane, specify the appropriate network adapter configuration information.


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11 Click OK.

Power On and Initialize the Virtual Machine

Open the Hyper-V Manager, select the vOPS Server Standard virtual machine you just installed

and click Start.

Once the appliance is started, it initializes the operating system and starts vOPS Server Standard.

The IP address is obtained from the DHCP server automatically. By default, Pool.ntp.orgis used


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as the Network Time Protocol (NTP) server. These options can be changed after vOPS Server

Standard has started successfully.

Once the virtual machine is running, right-click on the vOPS Server Standard virtual machine and

click Connect.

1 The console opens. Log in as root, with passwordfor the password.

2 Run the ifconfigcommand.

3 Access vOPS Server Standard using the IP address (inet addr:) and a standard web

browser.

If there is no DHCP server available, you must manually enter the IP address before vOPS Server

Standard will be usable. Respond to the questions about the IP address and the network time

server.

Setting a Static IP Address or Changing the Network Time Server1 Open the Hyper-V Manager and connect to the virtual machine.

2 Log in as rootwith passwordfor the password.

3 Change the directory to: /usr/local/vkernel/scripts.

4 Run the changeIp.shscript. Follow the prompts to set the desired IP address and network

time server.

After you complete these steps, you can access vOPS Server Standard using the IP address and a

standard web browser.

Installing as an RHEVM Virtual Machine

vOPS Server Standard is delivered as a fully configured RHEVM virtual machine. It is installed

directly using the RHEVM.

To download and install vOPS Server Standard and the rhevm-image-uploader:

1 Download the vOPS for Red Hat virtual machine from the following location:

http://www.vkernel.com/downloads/all/

2 Save the Open Virtualization Format file (.ovf) to a Windows server or workstation.

3 Red Hat provides a utility named rhevm-image-uploaderthat allows you to upload and

import the appliance into an RHEV system. You must first install the rhevm-image-uploader,which can be found on the Red Hat Network, at the following location:

http://rhn.redhat.com/errata/RHEA-2012-0118.html

4 Downloaded the rhevm-image-uploaderand transfer it to the RHEVM server using a utility

such as WinSCP.

a Connect to the RHEVM server with an account you have previously created.

WinSCP opens to your account's home directory.


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b Drag and drop the rhevm-image-uploaderinto the user directory on the right.

5 After the package has been copied to the RHEVM server, log onto the console as root,

change to the user directory of the account you used in the previous step, and run the

following command:

#yum locallinstall rhevm-image-uploader-3.0.0_0000-0.noarch.rpm

Substitute the current package number and version in place of 3.0.0_0000-0.

6 After the utility has been installed, edit the file/etc/rhevm/imageuploader.confand set the

correct values for user, passwd, and rhevm.

Using Red Hat Enterpr ise Virtuali zation Manager Reports

The Red Hat Enterprise Virtualization Manager Reports functionality depends on the presence of

the history database, which is installed separately. Both the history database and the Red Hat

Enterprise Virtualization Manager Reports are optional components. They are not installed by

default when you install the Red Hat Enterprise Virtualization Manager.

Install Required Packages

Use yumto initiate installation of the rhevm-reports-dwhpackage, or the rhevm-reports

package if you also intend to install Red Hat Enterprise Virtualization Manager Reports. You must

run this command as the root user on the system hosting the Red Hat Enterprise Virtualization

Manager.

To install both the data warehouse package and the Red Hat Enterprise Virtualization Manager

Reports package, run the following command:

# yum install rhevm-reports

Confirm Package Installation

The required packages are downloaded. After all the packages have been downloaded they arelisted for review. You are prompted to confirm that you want to continue with the installation.

Confirm the operation. Yuminstalls the packages. Some further configuration is required before the

reports functionality can be used.

Configure History Database

You need to use the rhevm-dwh-setupcommand to configure the extract, transform, and load

(ETL) process, and the database scripts used to create and maintain a working history database.


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You must run this command as the root user on the system hosting the Red Hat Enterprise

Virtualization Manager.

# rhevm-dwh-setup

For the history database installation to take effect it is necessary to restart the jbossasservice. The

rhevm-dwh-setupcommand prompts you to confirm whether to stop the JBoss service. Type yes

and press Enter.

The jbossasservice is stopped, and the rhevm_historydatabase is created and configured.

Finally, the jbossasservice is restarted.

After this process is complete, the Red Hat Enterprise Virtualization Manager is configured to log

information to the rhevm_history database for reporting purposes.

Selecting the RHEV Export Domain

The next step is to determine which export domain to use. The rhevm-image-uploaderutility

needs the name of an RHEV export domain to upload the appliance to. You can use the RHEVMadmin interface to learn which export domains are currently available, or to configure a new one in

case no export domain is available yet.

After the utility is installed and configured, and you have identified the export domain, importing

the appliance is a three-step process.

To import the appliance:

1 Upload the appliance into the export domain with the rhevm-image-uploaderutility. From

the RHEVM, run the command:

#rhevm-image-uploader -e --name upload

where is the name of the export domain, and is the VM that you

want to create from this appliance.

2 Create a VM from the appliance in the export domain.

a Open the RHEV admin interface and select the Storagetab.

b Locate and select the export domain from step 1, and click Import.

c Click OKon the confirmation dialog box. The import operation starts and runs in the

background.

3 Attach the VM to the rhevmnetwork. At minimum, the appliance needs access to the rhevm

management network.


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The rhevm-image-uploaderutility does not create any network interfaces. Therefore, you

must manually create a network interface and add it to the rhevmnetwork.

a In the RHEV admin interface, click the Virtual Machinestab.

b Locate and select the virtual machine created in step 2.

c Click Network Interfaces, then click New.

d Use the default values provided and click OK.

Power On and Initialize the Virtual Machine

Right-click on the Virtual Machine and click Run.

Setting a Static IP Address or Changing the Network Time Server

1 Right-click on the VM and select Console.

2 Log in as rootwith passwordfor the password.

3 Change the directory to: /usr/local/vkernel/scriptsand run the changeIp.shscript.

Follow the prompts to set the desired IP address and network time server.

Connecting to the RHEVM postgres Database remotely

Remote access to postgres SQL database needs to be configured.

To configure remote access from the console of the RHEVM server:

1 Allow remote host to connect:

#vim /var/lib/pgsql/data/pg_hba.conf

Add the remote host (or network) and set to trustlevel of access.

For example: hostallall192.168.16.0/24trust

2 Configure postgres to listen on all addresses:

#vim /var/lib/pgsql/data/postgres.conf

Edit the listen_addressvalue, and remove the preceding #:

listen_address = '*'

3 Restart postgres.

#service postgres restart

Initial Configuration of vOPS Server Standard

To begin using vOPS Server Standard, open a standard web browser (Mozilla Firefox or Microsoft

Internet Explorer, with Adobe Flash 10 or later, are recommended) and type in the IP address of

the vOPS Server Standard virtual machine.


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The page loads and request a username and password. The default username is vkerneland the

default password is vkernel.

License Agreement

Read and accept the license agreement in order to use vOPS Server Standard.

Connection Management

The environment connection screen appears and the Add Connection Configuration prompt opens.

You must have at least one VMware vCenter Connection, Click Finish Setup., or RHEV

Connectionto complete the configuration.

VMware vCenter Connection

1 On the Add Connection dialog, click the vCentertab.

2 Type the IP address or FQDN (fully-qualified domain name) and the credentials for the

system.

For vCenter , credentials should have Read-Only and Browse Datastore permissions for the

entire environment. If you are using the automated feature for implementing

recommendations, the appropriate permissions are required.

The credentials used for the vCenter where the vOPS Server Standard appliance is installed

must also have Virtual Machine State permissions in order for the appliance to be updatedautomatically.

3 vOPS Server Standard can be accessed and used from within vCenter using a vKernel plug-

in. Select the Install VKernel vCenter Plug-incheck box if you want the vKernel plug-in

installed in vCenter.

Note If the virtual infrastructure client is open during this process, it must be closed andreopened in order for the vKernel plug-in to become visible.


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4 The vOPS Server Standard Performance Analyzer uses vCenter alarms for real-time

monitoring of the state of the virtual environment.

Note Six specific vKernel utilization alarms must be installed in vCenter in order to provide the

real-time functionality. The vCenter credentials must have Alarm permissions in order tocreate the alarms. Leave the Add VKernel Alarms to vCenterbox checked if you want

to use the real-time analysis capability of Performance Analyzer. If you leave the box

checked, the alarms are installed automatically.

5 After a connection is established, the overall configuration can be completed.

6 Click Finish Setup.

Microsoft System Center Connection

1 Select the System Center tab on the Add Connection dialog.

2 To establish the Microsoft Hyper-V connection, the Hyper-V Collector must be installed, as

described in Installing and Configuring the vKernel Hyper-V Collector on page 33.

After the Hyper-V Collector is installed and configured, it appears in the connection list and

the overall configuration can be completed.


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3 Click Proceed.

The appliance collects all the required virtual environment information. Depending on the

size of the virtual environment, this can take anywhere from fifteen minutes to several hours.

RHEV Connection

1 On the Add Connection dialog, click the RHEVtab.

2 Configure the Red Hat connection with the IP address or FQDN of the RHEVM server.

Provide the credentials for an account with SuperUser rights to the RHEVM application.

3 Click Add.

VMware vCloud Connection

1 On the Add Connection dialog, click the VMware vCloud tab.


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2 Type the IP address or FQDN (fully-qualified domain name) and the credentials for thesystem.

For VMware vCloud, credentials should have Read-Only and Browse Datastore permissions

for the entire environment. If you are using the automated feature for implementing

recommendations, the appropriate permissions are required.

The credentials used for the VMware vCloud where the vOPS Server Standard appliance is

installed must also have Virtual Machine State permissions in order for the appliance to be

updated automatically.

3 vOPS Server Standard can be accessed and used from within VMware vCloud using a

vKernel plug-in. Select the Install VKernel vCenter Plug-incheck box if you want the

vKernel plug-in installed in VMware vCloud.Note If the virtual infrastructure client is open during this process, it must be closed and

reopened in order for the vKernel plug-in to become visible.

4 The vOPS Server Standard Performance Analyzer uses vCloud alarms for real-time

monitoring of the state of the virtual environment.

Note Six specific vKernel utilization alarms must be installed in vCloud in order to provide thereal-time functionality. The vCenter credentials must have Alarm permissions in order to

create the alarms. Leave the Add VKernel Alarms to vCenterbox checked if you want

to use the real-time analysis capability of Performance Analyzer. If you leave the box

checked, the alarms are installed automatically.

5 After a connection is established, the overall configuration can be completed.

6Click Finish Setup.

Initial Data Collect ion

After it is configured, the appliance collects all of the required virtual environment information.


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Click OKand log in to vOPS Server Standard.

Logging in to vOPS Server Standard

To begin using vOPS Server Standard, open a standard browser (Mozilla Firefox, Microsoft

Internet Explorer, or Chrome, with Adobe Flash 10 or later) and type in the IP address of the vOPS

Server Standard virtual machine. Once the website loads, a username and password is requested.

The default username is vkerneland the default password is vkernel.

If the appliance has recently been configured, it may still be collecting the required virtual

environment information. Depending on the size of the virtual environment, this can take

anywhere from fifteen minutes to several hours.


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After the initial collection is complete, the Get Started dashboard appears.

Managing Licenses

When you click any top level tab other than Dashboard, the Request a License dialog box opens

and prompts you to license the module you are trying to access.

Note A 30-day free trial of the complete vOPS Server Standard is available.

Select either Trial Licenseor Purchased Licenseand click Next.

For more information, see either Activating a Trial Licenseor Activating a Purchased License.


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Ac ti vat ing a Trial License

After the initial configuration, when you click any top level tab other than Dashboard, the Request

a License dialog box opens and prompts you to license the module you are trying to access.

To activate a trial license:

1 Click a top level tab other than Dashboard.

The Request a License dialog box opens.

2 Select Trial Licenseand click Next.

The Request a Trial License dialog box opens.

3 Type the required information, and click Request the License.

Your trial license is processed and installed immediately.


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4 Click Finishto begin using vOPS Server Standard.

To allocate socket licenses, see Allocating Socket Licenses on page 31.

Ac ti vat ing a Purchased License

After the initial configuration, when you click any top level tab other than Dashboard, the Request

a License dialog box opens and prompts you to license the module you are trying to access.

To activate a purchased license:

1 Click a top level tab other than Dashboard.


2 Select Purchased License for vOPS Server Standard or Basicand click Next.The Customer ID dialog box opens.


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3 Type the customer ID in the box and click Next.

The License Socket Count dialog box opens.

Review the information provided.

4 If necessary, adjust the value in the Total Sockets Required for This vOPS Serverbox.

For example, if you have purchased 300 sockets, but the vOPS Server you are installing the

license on only requires 150 sockets, type 150in the box.

5 Click Request the License to submit the licensing request.

A message box opens while the request is processed, then the results of the license request

are displayed.


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6 Click Finish.

To allocate socket licenses, see Allocating Socket Licenses on page 31.

Activating a Purchased License af ter install ing a Trial L icense

Alternately, if you have been using a trial license and want to add a purchased license, you can do

so from the Settings > Licensetab.

To install a purchased license:

1 On the Settings > Licensetab, click Request A License.


2 Follow step 2through step 6of the procedure To activate a purchased license: on page 29.

Al locating Socket Licenses

To allocate the license sockets:

1 Click the gear icon at the top-right corner of the browser interface to access the settings.

2 Click the Licensetab.

3 Click License Assignment.

The vOPS Server License Agreement dialog box opens.

4 Select the host or socket from the Unlicensed Hosts/Sockets list on the left.


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5 Click the right arrow to move them to the Licensed Hosts/Sockets list on the right.

Note The text that indicates the number of host and socket licenses used updatesautomatically.

6 When finished, click OK.

The License tab updates to display the licensed hosts and sockets.

Installing a License Received by E-mailIf you have requested and received a license by e-mail, you can install that license through the

Settings > Licensetab.

To install an e-mailed license:

1 On the Settings > Licensetab, click Install License received via E-mail.

The Manual Activation dialog box opens.


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2 Click Browseto navigate to and select the license file you received by e-mail.

Optional if you want to reset the list of assigned hosts when you import the license, select

the Reset assigned host list after activationcheck box.

3 Click Activate.

Migrating L icenses from another Appliance

If you are upgrading from a previous version of vOPS Server Standard, you can migrate an

existing license to your new appliance.

To migrate a licence:

1 On the Settings > Licensetab, click Migrate License from another Appliance.

The Migrating License From Previous Version dialog box opens.

2 Provide the required information from the previous version of the appliance.

Optional if you want to update the e-mail address that licenses are sent to, select theChange the E-mail the licenses will be sent tocheck box, and type a new e-mail address in

the box.

3 Click Next.

Deactivating A ll Licenses

To deactivate all commercial licenses that have been installed on the vOPS Server Standard

appliance, click Deactivate all Licenses. A message box opens, prompting you to confirm the

action.

Installing and Configuring the vKernel Hyper-V Collector

To install the vKernel Hyper-V Collector:

1 Select the Microsoft Windows server where the vKernel Hyper-V Collector is to be installed.

2 Locate the .msifile from the Hyper-V Collector folder extracted from the vOPS Server

Standard .exe.

3 Copy the .msifile to the selected server.


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4 Double-click on the .msifile to install the vKernel Hyper-V Collector.

To configure the vKernel Hyper-V Collector:1 After installing the vKernel Hyper-V Collector, navigate to All Programs > VKernel

Hyper-V Collectorand start the collector.

The VKernel Hyper-V Collector dialog box opens, with the Service tab selected.

The Service tab shows the status of the vKernel Hyper-V Collector service and the

credentials for the service.

2 Click the Database tab.


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The Database tab shows the vOPS Server Standard database connection information.

a Select the SQL Server Type.

b In the PostgreSQL Server Configuration area, type the appropriate server information and

credentials.

If you are using the Embedded PostgreSQL database, the Server address should be the

address of the vOPS Server Standard virtual machine. For the embedded PostgreSQL

database, the account and password arepostgres

andpostgres

.3 Click Apply.

4 Click the Connectionstab.


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The Connections tab specifies the connection to the Systems Center Operations Manager.

If the connection parameters were specified properly, a new connection appears on the

connection list. The vKernel Hyper-V Collector service starts immediately.

5 Review the connection information and edit if necessary.

6 Click Close.

System Center Integration

The VKernel Hyper-V Collector is required in order to propagate the vOperations alarms into the

Microsoft System Center Virtual Machine Manager. For more information, see Installing as a

Microsoft Hyper-V Virtual Machine on page 15.


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2

Dashboard

The dashboard provides an overall summary of the status of the virtual environment. The

Dashboard tab provides five default dashboard views: Get Started, Alarms and Bottlenecks,

Capacity Efficiency and Availability, Infrastructure Overview, and vScope Dashboard, as well as

the ability to add additional custom dashboards, hide the default views, and to re-order dashboardtabs.

Configurable Dashboards and Dashboard Management

New configurable dashboards can be created and customized with a variety of reports. For

example, the Get Started dashboard is a configurable dashboard that can be easily modified to suit

the user.


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vOPS Server Standard: Installation and User Guide

Chapter 2Dashboard

To create a new dashboard:

1 Click the plus sign tab to the right of the other dashboard tabs. The dashboard is

created and opened in editing mode.

2 Click Add Reportto add a report to the new dashboard.

3 Select the report you want to add and click OK. The report is added and you can then

position and size it for your particular requirements.

4 Individual reports can be configured (for example, to set a custom timeframe, or to exclude

certain columns) by clicking the Configure Gear icon at the top right corner of the specific

chart or table.


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Chapter 2Dashboard

5 You can add multiple reports to a single dashboard.

6 Change the name of the dashboard using the text box in the toolbar.

7 Once you have completed your new dashboard, click Doneto save it.

You can edit or delete an existing dashboard by clicking on the appropriate toolbar button. You can

also reorder dashboard tabs by simply dragging them to the right or left.

If you want to provide access to any configurable dashboard directly, without having to access the

rest of the Foglight UI, use the URLoption. Select the access permissions to control access to the

URL. The URL can then be copied and shared as appropriate.


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Chapter 2Dashboard

Get Started Dashboard

The Get Started dashboard provides an overall environment summary as well as a summary of

things to do for the various aspects of the environment.

Note The Getting Started dashboard does not react to selections in the navigation tree. It alwaysshows the information for the entire environment.

Alarms and Bot tlenecks

This view highlights the performance related status of the virtual environment.

Capacity Efficiency and Availability

This view highlights the efficiency of resource utilization and the availability of resources for

additional growth.


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Chapter 2Dashboard

Infrastructure Overview

This view highlights the historical virtual machine trends.


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Chapter 2Dashboard

vScope Dashboards

vScope provides an environment-wide, cross-hypervisor visualization of the status of your

infrastructure from the perspectives of performance, capacity, efficiency and cost. These

dashboards excel at providing high-level views of your environment where a list may not give an

accurate portrayal of its overall health.

Double-clicking any item on a vScope dashboard takes you to a drill-down view with more

detailed information on the selected item. Click Closeto return to the main view.

Note Unlike most views in Foglight, vScope dashboards cannot be exported as PDF. They can,however, still be exported as CSV/XML.


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3

Performance Analyzer

Monitor, diagnose, and resolve real-time performance problems using the vOPS Server Standard

Performance Analyzer. The application analyzes real-time alerts and system metrics to identify

root cause, impact, and resolution of real-time performance problems.

The functionality of the Performance Analyzer application is divided into six major areas: RealTime Alarms, Trend Alarms, Hypervisor Alarms, Current Bottlenecks, Datastore Performance,

and Performance vScope.

Note Each view within the Performance Analyzer includes only the objects selected in the navigationtree.

Real Time Alarms

The Performance Analyzer uses real-time alarms that it sets automatically in vCenter and System

Center, together with a rich set of performance metrics, to identify, analyze, and resolve real-time

performance problems.

The Real Time Alarms tab includes five different views to provide insight into identified

performance issues: Root Cause, Actions History, Alarms By Resource, Alarm History, and Alarm

Configuration.


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Chapter 3Performance Analyzer

Alarms Set in vCenter

Performance Analyzer automatically sets the following alarms in each vCenter based on the

VMware-specific threshold settings and duration times in vOPS Server Settings > Thresholds:

Host CPU Utilization

Host Memory Utilization

Virtual Machine CPU Utilization

Virtual Machine CPU Ready

Virtual Machine Memory Utilization

Virtual Machine Disk Latency

These alarms are set at the vCenter root level and apply to all objects in the virtual environment.

The alarm names all begin with VKernel for easy identification.

The alarm state of all objects in the virtual environment is clearly indicated in the vOPS Server

Standard navigation tree. Alarm states roll up from child to parent objects in the tree, so that you

are immediately aware of any problems regardless of the state of the navigation tree.


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Note Some alarms may not be available in older versions of vCenter. If they are not available, they donot appear and are not used in Performance Analyzer analysis.

Disabling these alarms causes some real-time functionality to be lost, but Performance Analyzer

continues to use other metrics that it collects to identify and diagnose performance issues.

Alarms Set in System Center

Performance Analyzer automatically sets the following alarms in each SCOM installation:

Virtual Machine CPU Utilization

Virtual Machine Memory Utilization

Virtual Machine Disk Latency

Host CPU Utilization

Host Memory Utilization

These alarms are included in the Quest PRO Management Pack. While the alarms themselves may

not be modified, the Hyper-V-specific threshold settings and duration times in Settings >

Thresholdsallow their values to be overridden.

Disabling these alarms causes some real-time functionality to be lost, but Performance Analyzer

continues to use other metrics that it collects to identify and diagnose performance issues.

Root Cause

The Root Cause view of Real Time Alarms identifies all alarms that require action to resolve acurrent problem. It does not contain alarms that result from a root cause alarm.

Alarms are listed in a table that includes the virtual object, problem, problem duration, and

recommendation. Where appropriate, a button in the Action column provides an immediate option

to remediate the problem.


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Double-click on a particular alarm in the Root Cause view to open the Impact Analysisview for

the specific alarm.

Impact AnalysisIn addition to the problem, problem duration, and recommendation provided by the Root Cause

View, the Impact Analysis view provides all of the information necessary to fully understand the

problem as well as a possible resolution.

Ac tions His tory

The Actions History view shows all of the Root Causeremediations performed by the user.

Alarms by Resource

The Alarms By Resource view shows all currently open alarms and the value of the pertinent

resource metric for all objects selected in the navigation tree.


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Alarm His tory

All alarms, both current and resolved, are included in the Alarm History view. As with the other

views, any of the columns can be sorted. This allows a view of all alarms for a particular object or

of a particular type.

Alarm Configuration

This view shows all of the real-time alarms that are currently set. You can add, edit, or deletealarms in this view.

While the real-time alarms set in vCenter and System Center are always present, these alarms can

be limited to a specific object type (such as a host or virtual machine).

To edit or delete an alarm:

1 Select the specific alarm in the table.

2 Click the appropriate button in the far right column.


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To add a new alarm.

1 Click New Alarm.

2 To limit real-time alarms to particular objects, folders, or business views, click the Scopetab

and set the scope for the particular alarm.


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3 To configure notifications, click the Notificationstab.

Notifications of active real-time alarms can be emailed to selected users, sent as traps to an

existing management system, sent as alerts to the System Center Operations Manager /

System Center Virtual Machine Manager, or added to a selected RSS Feed.

4 Click Add.

Trend Alarms

Trend Alarms are used to pinpoint extraordinary changes in resource utilization. You can set a

trend alarm to generate an alarm and notify the user if the utilization of a particular resource

increases (or decreases) significantly in a relatively short period of time.

Alarm His tory

This view shows the history of all alarms with resolution dates (if the alarms were resolved).


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Alarm Configuration

This view shows all of the trend alarms that are currently set. You can add, edit, or delete alarms in

this view.

There are two types of trend alarms: trend alarms for virtual objects and trend alarms fordatastores.

Trend alarms can be configured to alert on a significant change in resource utilization, when

resource utilization reaches the warning or alarm threshold, or on an accelerated growth in

resource utilization.

To edit or delete an alarm, select the specific alarm in the table and click the appropriate button.

To add a new alarm, click New Alarm.


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To set an alarm for a change in resource utilization, select the % Changeoption and set the period

within which the change must occur.

To set an alarm for a resource threshold, select Threshold, then type the threshold and set the time

period during which the average utilization must meet or exceed the threshold.


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To set an alarm for accelerated growth, select Accelerated Growth, then set the period to use for

the recent trend and specify the change in time remaining before the resource is exhausted.

In addition to trend alarms for virtual objects, you can also set threshold and accelerated growth

trend alarms for datastores.


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The trend alarms for virtual objects can be limited to particular objects, folders or business views

by setting the scope for the particular alarm. The trend alarms for datastores can be limited to

particular datastore clusters or datastores.


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Notifications of the active trend alarms can be emailed to selected users, sent as traps to an existing

management system, sent as alerts to a System Center Virtual Machine Manager, or added to a

selected RSS Feed.

Default Trend Alarms

Several trend alarms are pre-set by default when vOPS Server Standard is installed. You can delete

or modify any of them, as well as add your own. These default alarms are set on VMs or hosts

across your entire infrastructure for the following conditions:

Average CPU utilization doubles over the past week (Host, VM)

Average memory utilization doubles over the past week (Host, VM)

Average disk throughput doubles over the past week (Host, VM)

Average CPU Ready doubles over past day (VM)

Average memory swapped doubles over the past day (Host, VM)

Average memory ballooned doubles over the past day (VM)

Average disk latency doubles over the past day (Host, VM)

Hypervisor Alarms

The Hypervisor Alarms tab shows all monitored vCenter and System Center alarms, not just the

ones specifically set by Performance Analyzer.

Note Only the vOPS-installed alarms are monitored within System Center.

The Hypervisor Alarms tab provides two different views: Current Alarms and Alarm History.

Current Alarms

This view lists the currently active monitored vCenter and System Center alarms.


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Alarm His tory

This view lists all of the monitored vCenter and System Center alarms, both current and resolved.

Current Bottlenecks

The Current Bottlenecks views identify the objects that currently have capacity bottlenecks.

Six different views are available for analysis and resolution of bottleneck problems: Summary,CPU, Memory, Storage, Throughput, and Latency.

Summary

The Summary view is an overview of the current bottlenecks for all key resources. The average

utilization over the evaluation period (typically the last 24 hours) of the key resource metrics is

shown. The direction of change of the average utilization is shown by arrow icons (up, down or

constant). Other significant metric values (for example, peak, swapping, ballooning) are indicated

by a triangle icon.


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Double-click a particular alarm in any of the views to open the Root Causeview for the specific

alarm.

Root Cause

This view provides a detailed analysis of the specific bottleneck with specific recommendations

and supporting information.


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CPU

In addition to the average CPU utilization, the CPU view also displays the other metrics pertinent

to CPU analysis.


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Memory

In addition to the average memory utilization, the Memory view also displays the other metrics

pertinent to memory analysis.

Storage

In addition to the average storage utilization, the Storage view also displays the average utilization

of the individual partitions within the storage.


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Throughput

In addition to the average throughput rate, the Throughput view also displays the other metrics

pertinent to throughput analysis for each individual datastore on the object.

Latency

In addition to the average latency, the Latency view also displays the other metrics pertinent to

latency analysis for each individual datastore on the object.


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Datastore Performance

The Datastore Performance view provides a summary by storage resource of all of the key

VMware datastore and datastore cluster and Hyper-V disk performance metrics.

Performance vScope

vScope provides an environment-wide, cross-hypervisor visualization of the status of your

infrastructure. The Performance vScope indicates which VMs or hosts are either experiencing or

on the verge of experiencing performance problems. Two different views are provided in the form

of heat maps, one from a VM-focused perspective, and one from a host-focused perspective.

VM Performance View

In the VM Performance view, each colored box represents a single VM, grouped by host, cluster

and data center. The color of each VM indicates the severity of identified performance issues. Red

indicates serious performance problems, while yellow identifies less serious or imminent

performance issues. VMs with no identified issues are green.

To see what specific issues are impacting the performance health of the VM, hover your cursor

over the VM box. A popup opens, listing the details. Double-click on the VM box to drill down to

a detailed view for the selected VM.

Host Performance View

In the Host Performance view, each colored box represents a single host, again grouped by cluster

and data center. The colors of the host boxes have the same meaning as those of the VMs.

To see what specific issues are impacting the performance health of the host, hover your cursor

over the host box. A popup opens, listing the details. Double-click on the host box to drill down to

a detailed view for the selected host.


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4

Capacity Manager

Forecast and manage virtual environment capacity using the vOPS Server Standard Capacity

Manager. The application uses predictive analysis of system metrics to identify potential future

bottlenecks and models available VM capacity across server and storage resources.

The functionality of the Capacity Manager application is divided into five major areas:Availability, Current Bottlenecks, Future Bottlenecks, Predictive Alarms, and Capacity vScope.

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