Volunteer orientation 2015

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Welcome to New Volunteer Orientation Volunteer Orientation 10/14

Transcript of Volunteer orientation 2015

Page 1: Volunteer orientation 2015

Welcome to New Volunteer

Orientation

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We are more than a food pantry. We are a resource center that educates,

feeds and comforts people who need a helping hand during rough times. We are

committed to building a healthy Worthington. We engage our community by serving our neighbors, and providing

them with opportunities to serve one another.

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Youth Policy•Youth volunteers are defined as 14 to 17 years of age with the ability to work independently on assigned tasks.

•Children or youth under the age of 14 are not allowed to volunteer without approval of the Executive Director.

•See “Youth Policy” for full details

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Required Paperwork•Volunteer Interest Form (youth version if applicable)

•Signed liability and photo release waivers (on back of Volunteer Interest Form)

•Civil Rights Training verification (sign log)

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PURPOSE

• Promote the physical, intellectual, emotional, social and spiritual health and well-being of the community, and• Provide, manage, and oversee nutritional, resource, and educational services to individuals and families in the Worthington area.

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GUIDING PRINCIPALSIn serving the community, our approach is based on education and prevention to promote the health and well being of individuals and families.

We support individuals and families in their goals by assisting with nutritional needs and directing individuals to resources focusing on employment, basic needs and self-sufficiency.

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“Open Hours”Hours of Service

• Monday11:00am -1:00pm

• Wednesday6:00pm - 8:00pm

• Thursday6:00pm - 8:00pm

• Saturday11:00am -1:00pm

Volunteer Shift Times During Open Hours• Monday

10:30am -1:30pm• Wednesday

5:30pm - 8:30pm• Thursday

5:30pm - 8:30pm• Saturday

10:30am -1:30pm

• Note: “Pantry Support” shifts are also available! Please ask if you are interested in stocking the pantry.

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Volunteer Roles During Open Hours: “Front of the House”

• Greeter: manages the flow of neighbors through the process; manages the waiting area

• Interviewer: determines eligibility, updates computer records

• Resource Center Counselor: train to meet with clients for information & referrals.

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Volunteer Roles During Open Hours: “Back of the House”

• Personal Shopper: assist neighbors with shopping in the pantry

• Backroom Shopper: behind the scenes, stocking

• Food Pantry Manager: train to run pantry operations during open hours.

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Keeping our shelves full: Be Part of the Team

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What makes a good…Greeter, Interviewer and Shopper • Friendly and empathetic• Able to multi-task• Meet the needs of the

neighbors• Flexible, yet able to

communicate policies, etc.

Pantry Manager• Able to manage groups of

people • Adaptable and flexible• Great problem solver• Thorough and detailed

Resource Center• Good listener• Objective• Resourceful• Patient• Empathetic

We have 40-60 families come

through every shift.

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What makes a good…

Pick-Up Volunteer• Ability to lift 40 pounds• Access to truck or other

vehicle with cargo capacity (minivans are great!)

• Good communication skills

Receiver or Pantry Support Team Member• Adaptable and flexible• Great problem solver• Thorough and detailed• Knowledge of food is a plus• Ability to lift 40 pounds• Takes direction well

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"Thank you so much for helping my family with

food. I have seven children and the food that you give here is a

blessing!"Volunteer Orientation 10/14

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Volunteer Roles in the Community• Help with Fundraising Events and community

awareness opportunities • Farmers Market: Man table for 2 or 4 hour shift to

inform community of WRP (at the Shops of Worthington in the winter)

• Organize a Food Drive - Perfect opportunities for schools, churches, and civic groups to participate

• Hosting a book club, scouts meeting, birthday, party at the Pantry

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Volunteer Roles Behind the Scenes

• Food Drive Helper: weigh, sort and stock large food drives.

Do you have a special talent you would like to share? For instance, we need graphic designers, copywriters, web and social media experts, IT assistants, etc. Let us know!

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What happens next?

• You will be contacted by a lead person for the area(s) you are interested in

• If it is a pantry position during open hours, you will receive an email from our volunteer coordinator. They will schedule you for in-person training.

• After you are comfortable in your position, you will be given a ‘when to help’ log in

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Contact Information

Michelle RocheProgram Coordinator:[email protected]

Main Phone: 614-985-1766

www.worthingtonresourcepantry.org

Jennifer FralicExecutive [email protected]

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