Volunteer Lawyer Manual West Tennessee Edition …justiceforalltn.com/sites/default/files/TFJA...

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Volunteer Lawyer Manual West Tennessee Edition February 2014

Transcript of Volunteer Lawyer Manual West Tennessee Edition …justiceforalltn.com/sites/default/files/TFJA...

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Volunteer Lawyer Manual

West Tennessee Edition

February 2014

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Table of Contents

I. Program Overview………………………………………………………………...3

II. State Attorney Participation……………………………………………………….5

III. Legal Service Organizations………………………………………………………6

a. General Legal Help………………………………………………………..6

b. Arts………………………………………………………………………...8

c. Consumer and Debt………………………………………………………..9

d. Disability…………………………………………………………………10

e. Domestic Violence and/or Immigration………………………………….11

f. Elder……………………………………………………………………...14

g. Healthcare………………………………………………………………..15

h. Housing and Homelessness………………………………………………16

i. Human Rights……………………………………………………………18

j. Identity Theft…………………………………………………………….18

k. Immigration………………………………………………………………19

l. Pension Rights…………………………………………………………...21

m. Veterans………………………………………………………………….21

IV. Mediation Centers………………………………………………………………..23

V. Social Service Resources………………………………………………………...24

VI. Self-Represented Litigants Resources…………………………………………...35

VII. Other Legal Resources…………………………………………………………...38

VIII. Frequent Legal Topics and Potential Solutions………………………………….39

a. Birth Certificates…………………………………………………………39

b. Child Support and Family Issues………………………………………...40

c. Conservatorship and Power of Attorney…………………………………42

d. Criminal Issues and Expungement……………………………………….43

e. Domestic and Dating Violence…………………………………………..44

f. Driver’s License Issues…………………………………………………..46

g. Food Stamps……………………………………………………………..48

h. Homeless Veterans……………………………………………………….49

i. Immigration and Asylum………………………………………………...50

j. Landlord and Tenant Issues……………………………………………...52

k. Mental Illness and Addiction…………………………………………….53

l. Mortgage Fraud and Predatory Lending…………………………………54

m. Social Security Disability Benefits………………………………………55

n. Subsidized Housing and Home Ownership……………………………...56

o. Suicide Prevention……………………………………………………….57

p. Temporary Assistance for Needy Families………………………………58

q. Unemployment Benefits…………………………………………………59

r. Wage Garnishment Issues………………………………………………..60

IX. Legal Clinics in West Tennessee………………………………………………...61

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Program Overview

The Problem

More than 35 million Americans live below the poverty level, and another 10

million have incomes that are less than 25% higher than the poverty level. At least 40%

of these Americans have a legal problem of some kind each year. About 70% of low-

income Tennesseans experience some type of legal problem each year. Approximately

one million Tennesseans need legal counsel and cannot afford it. However, with only 75

or so Legal Aid attorneys, most of those low income individuals have limited or no

access to legal counsel. They often do not turn to the system for solutions because they

feel shut off from the legal system or believe the system will not help them.

Tennessee Access to Justice Commission

The Access to Justice Commission was created by the Supreme Court to develop

a strategic plan for improving access to justice in Tennessee that includes education of

the public, identification of priorities to meet the need of improved access to justice, and

recommendations to the Supreme Court of projects and programs the Commission

determines to be necessary and appropriate for enhancing access to justice in Tennessee.

The Commission unveiled its first strategic plan in 2010, the second in 2012, and the

third in 2014. One aspect of the strategic plan is to incorporate the faith-based

communities into the initiatives of the Access to Justice Commission.

The Tennessee Faith and Justice Alliance (TFJA)

The TJFA is a project of the Access to Justice Commission. It is an alliance of

faith-based groups in Tennessee who commit to providing legal resources to their

congregations and communities. The TFJA was created to align legal needs that surface

at local churches with local legal resources. The goal is to deliver legal services to those

who often seek assistance in non-legal settings such as a place of worship.

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Malpractice Insurance

• You have full malpractice coverage for any work you do through the TFJA.

• Please complete the Malpractice Insurance Form from the Acceptance Packet and

send it by email, fax, or mail to Christina Magráns, Pro Bono Coordinator. We

need the following information:

– Name and BPR Number of the volunteer attorney

– Type of case the volunteer attorney took

– What actions the volunteer attorney took on the case (also report this to

the program’s lead coordinator)

– Number of hours the volunteer attorney spent on the case

TFJA Contact Information

Christina Magráns

Pro Bono Coordinator

[email protected]

(615) 741-2687 x1414

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State Attorney Participation

State attorneys should be able to participate in the Faith-Based Initiative as we partner

with the legal service provider, TALS, to provide the attorneys with the required

malpractice insurance. Depending on the particular agency, state attorneys may have to

limit their participation to serving as a resource for legal referrals and basic legal

information, rather than taking on full representation. State attorneys should contact the

Access to Justice Commission regarding barriers to participation.

• Judicial Branch Attorneys

o The pro bono activities of Judicial Branch attorneys are governed by

Tennessee Supreme Court Rule 5 and Tenn. Code Ann. § 16-3-804.

o Although these attorneys are precluded from representing a client in court,

the rule and statute makes clear that these attorneys are still able to

participate in pro bono legal activities through an organized legal services

provider that provides malpractice insurance for that attorney.

• Attorney General’s Office Attorneys

o The pro bono activities of attorneys in the Attorney General’s Office are

governed by internal policies as well as Tenn. Code Ann. § 8-6-107.

o Similar to judicial branch attorneys, these attorneys may participate in pro

bono activities as long as they do so through an organized legal services

provider that provides malpractice insurance for that attorney. In addition,

the attorneys in this office also need to seek approval from their

supervising attorney to participate.

• Executive Branch Attorneys

o The pro bono activities of attorneys of executive branch agencies are

governed by the internal policies of each agency as well as Tenn. Code

Ann. § 23-3-102.

The statute makes clear that these attorneys are able to participate in pro bono legal

activities through an organized legal services provider that provides malpractice

insurance for that attorney, barring any restriction from the particular agency of which

they are employed.

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Legal Service Organizations

GENERAL LEGAL HELP

Community Legal Center (CLC)

About: CLC provides pro bono legal services, educational programs, and

legal clinics, to persons of limited means in Shelby County.

Contact: 910 Vance Avenue, Memphis, TN 39128

(901) 543-3395

Website: http://www.clcmemphis.com/

Jackson Pro Bono Program About: If you have a case that you cannot handle or cannot refer to another

member within the Alliance to handle, you may contact the

Jackson Pro Bono Program, a local program that coordinates the

provision of free legal representation to low-income people.

Website: http://www.probono.net/oppsguide/organization.135812-

West_Tennessee_Legal_Services_Inc_Pro_Bono_Project_Jackson

Memphis Area Legal Services (MALS)

About: MALS provides numerous services for west Tennesseans. MALS

serves the counties of Fayette, Lauderdale, Shelby and Tipton.

Requirement for Services:

Clients who meet financial guidelines for low-income households

are eligible for assistance from WTLS.

Clients who are 60 years of age or older are eligible for assistance

from WTLS.

Contact: For Shelby County, call (901) 523-8822; for other service counties,

call (901) 476-1808 from 8:00 a.m. to 4:30 p.m. or visit the MALS

website at http://www.malsi.org/contact.php to find an office near

you at. Referrals should call before they come in.

Services: MALS is able to assist with cases involving family, juvenile,

housing, property, consumer, civil rights, health, public benefits,

and elder law, as well as some other areas of law.

Website: http://www.malsi.org/ (general website)

http://www.las.org/booklets/ (Legal Aid of Middle Tennessee and

the Cumberlands – use this for informational brochures only)

http://www.laet.org/Need-Help/Legal-Information.aspx (Legal Aid

of East Tennessee informational brochures)

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Tennessee Alliance for Legal Services (TALS) About: TALS is an alliance of the federally-funded legal aid programs,

independent providers of civil legal services, and supporting

agencies in Tennessee.

Services:

Online TN Justice

People in need of legal services may access this resource at

http://www.onlinetnjustice.org/. The system screens clients for

eligibility and, if qualified, allows them to post a question to a

private messaging system. The questions are answered by private

attorneys volunteering their time. A client using OnlineTNJustice

has the ability to check the system for answers at any time. Only

the name of the client is shared with the volunteer attorney

assisting them.

aLEGALz

This free legal hotline assists Tennesseans in finding resources to

deal with civil legal issues. Those who cannot afford a lawyer may

call the line at 888-aLEGALz (1-888-253-4259) and leave a

message at any time. Calls will be returned by a licensed

Tennessee lawyer.

Contact: 50 Vantage Way, Suite 250, Nashville, TN 37228

(615) 627-0956

Website: http://www.tals.org/

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West Tennessee Legal Services (WTLS)

About: WTLS provides numerous beneficial services for people in west

Tennessee. WTLS serves counties as east as Benton, Decatur,

Hardin and Henry except for the counties of Fayette, Lauderdale,

Shelby and Tipton

Requirement for Services:

Clients who meet financial guidelines for low-income households

are eligible for assistance from WTLS.

Clients who are 60 years of age or older are eligible for assistance

from WTLS.

Contact: Call (731) 423-0616 or (800) 372-8346 from 8:00 a.m. to 4:30

p.m. or by visiting the website to find an office near you at

http://www.wtls.org/Contactus.htm. Referrals should call before

they come in.

Services: WTLS is able to assist with cases involving family, juvenile,

public benefits, health, housing, and elder law, as well as some

other areas of law.

Website: http://www.wtls.org/ (general website)

http://www.las.org/booklets/ (Legal Aid of Middle Tennessee and

the Cumberlands – use this for informational brochures only)

http://www.laet.org/Need-Help/Legal-Information.aspx (Legal Aid

of East Tennessee informational brochures)

ARTS

Tennessee Volunteer Lawyers and Professionals for the Arts (VLPA)

About: VLPA provides legal assistance and education to low-income

artists and non-profit arts organizations statewide. VLPA operates

on an ongoing basis assisting clients both in-house through our

volunteer legal associates and legal interns or by matching them

with a pro bono volunteer lawyer. They also host quarterly legal

clinics in the community.

Contact: Casey Summar, Executive Director

1900 Belmont Boulevard, Nashville, TN 37212

[email protected]

[email protected]

Website: http://www.abcnashville.org/programs/vlpa

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CONSUMER AND DEBT

State of Tennessee Consumer Affairs Division About: This resource allows those in need to access resources and

information to file complaints with businesses.

Requirement: The consumer must live in Tennessee, or the business must be

located in Tennessee. Consumers are urged to contact the business,

its manager, and owner/headquarters before filing a complaint.

Services: After unsuccessfully talking with the business, its manager, and its

owner/headquarters, consumers may file a complaint with the

Tennessee Division of Consumer Affairs. Complaint forms are

available online.

Contact: 500 James Robertson Parkway, Nashville, TN 37243

(615) 741-4737

[email protected]

Website: www.tn.gov/consumer/complaint.shtml

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DISABILITY

Disability Law and Advocacy Center (DLAC)

About: DLAC advocates for the rights of Tennesseans with disabilities to

ensure that they have an equal opportunity to be productive and

respected members of our society.

Services: For people who qualify, DLAC may be able to assist with

problems related to disabilities including:

Abuse and neglect outside of the home

Discrimination in housing, transportation, employment

Access to public and private programs and services

Access to mental health, rehabilitation and support services

Access to appropriate education programs and services

Obtaining and utilizing assistive technology services and

devices

Access to vocational rehabilitation services that promote

employment and independence

Requirements: All people with disability-related concerns are eligible for

information and referral services. Acceptance of direct advocacy

and legal cases must be determined by federal guidelines and

public-driven priorities.

Contact: 2416 21st Avenue South, Suite 100, Nashville, TN 37212

(615) 298-1080 or 1-800-342-1660 (toll free) [email protected]

Website: http://dlactn.org/

Tennessee Disability Pathfinder

About: This website provides a way for families and individuals to find

disability resources and services in Tennessee.

Contact: (800) 640-4636

Website: http://kc.vanderbilt.edu/pathfinder/

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DOMESTIC VIOLENCE AND/OR IMMIGRATION

An Abuse, Rape, Domestic Violence Aid and Resource Collection

About: This is a resource that lists resources available including shelters

and safe houses to domestic violence victims by county. Visit the

website below for local contact information depending on what

resources are required.

Contact: [email protected]

Website: http://www.aardvarc.org/dv/states/tndv.shtml

Criminal Injuries Compensation Fund

About: This program assists victims of crimes or, in the case of a victim's

death, their dependent relatives. These payments are intended to

defray the costs of medical services, loss of earnings, burial costs,

and other financial losses incurred as a direct result of personal

injuries sustained by a criminal offense. Eligible crimes generally

include, but are not limited to, homicide, aggravated assault, sexual

assault, robbery by force, and drunk driving.

Contact: 14th Floor, Andrew Jackson Building, 502 Deaderick Street,

Nashville, TN 37243

(615) 741-2734

Website: http://www.treasury.state.tn.us/injury/

Family Safety Center of Memphis and Shelby County

About: This resource provides civil, criminal, health and social services

for victims of family violence. Services include assistance with

Orders of Protection, court advocacy, advice, consultation with the

District Attorney, law enforcement reports, support in prosecution,

safety planning, referrals to shelters, victim counseling, referrals to

behavioral health and substance abuse help, and religious support.

Contact: 1750 Madison Avenue, Suite 600, Memphis, TN 38104 (physical)

P.O. Box 40091, Memphis, TN 38174 (mailing)

(901) 222-4400

Website: http://www.familysafetycenter.org/

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Memphis Sexual Assault Resource Center

About: This resource provides shelter, transportation, counseling, support

groups, advocacy, case management, referrals, and more to the

counties of Madison, Gibson, McNairy, Henderson, Decatur,

Benton, Crockett, Haywood, Hardin, Hardeman, Chester, Carroll,

Henry, and Wayne.

Contact: 62 Directors Row, Jackson, TN 38305

(800) 273-8712

Website: http://www.wraptn.org/home.html

Shelby County Rape Crisis Center

About: This resource provides forensic nursing, advocacy and counseling

services regardless of whether or not the victim is reporting to law

enforcement.

Contact: 1750 Madison Avenue, Suite 102, Memphis, TN 38104

(901) 222-4350

Website: http://www.shelbycountytn.gov/index.aspx?NID=737

Tennessee Coalition to End Domestic and Sexual Violence

About: This Coalition provides civil legal services to sexual assault and

domestic violence victims, including services for immigrants. The

Coalition takes court referrals, walk-ins, and outside referrals. Call

on Tuesdays or Thursdays between 8:30 am and 12:30 pm to

complete an intake.

Services: Clients who are sexual assault victims may receive help with civil

legal issues relating to the sexual assault, including assistance with

divorce and breaking a lease. Clients who are immigrants and are

victims of domestic violence, stalking, or human trafficking may

receive help with immigration issues as well. The Coalition also

provides some emergency services regardless of immigration

status at 800-289-9018 or www.tncoalition.org/#/findhelp.html.

Contact: Robin Kimbrough, Legal Counsel

2 International Drive, Suite 425, Nashville, TN 37217

(615) 386-9406 or (800) 289-9018 (toll free)

[email protected]

Website: http://tncoalition.org/

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Tennessee Economic Council on Women

About: This resource provides a directory for resources for domestic

violence. Resources include 24 hour hotlines, information on

Criminal Injuries Compensations, assault centers, and local

resources.

Contact: 24-hour crisis hotline at 1-800-799-7233

Website: http://tn.gov/sos/ecw/domestic_sexual_violence.html

WomensLaw.Org

About: This resource provides services and information on laws that

impact domestic violence victims. Legal topics include restraining

orders, divorce, child custody, guns, parental kidnapping, and

crimes. Tribal and religious laws impacting domestic violence are

also included.

Website: http://www.womenslaw.org/gethelp_state_type.php?type_id=1638

&state_code=TN

Young Women’s Christian Association (YWCA)

About: The YWCA offers victim advocacy in court, immigrant women’s

services, safety planning and crisis intervention, education on

victim’s rights and victim compensation, navigation of the justice

system, shelter, referrals for and assistance accessing essential

services, and referrals to support groups.

Contact: 766 S. Highland Street, Memphis, TN 38111

(901) 323-2211

Website: http://www.memphisywca.org/

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ELDER

Aging Commission of the Mid South

About: This resource has the goals of advocating for and assisting older

adults and adults with disabilities in leading independent,

meaningful, and dignified lives in their own homes and

communities as long as possible. This resource serves the counties

of Fayette, Lauderdale, Shelby, and Tipton.

Contact: 2670 Union Avenue Extended, Suite 1000, Memphis, TN 38112

(901) 222-4100

Website: http://www.agingcommission.org/home0.aspx

Tennessee Commission on Aging and Disability Services: Access information on health needs and available services; get

information on Alzheimer’s and dementia; report cases of elder

abuse; contact an advocate for the elderly in a facility; get

information on guardianship issues; get counseling on Medicare;

access a directory of Senior Centers; find information on home

makers, personal care, and meal delivery; access Tennessee SHIP

(State Health Insurance Assistance Program); and find local

services providers.

Contact: Laverdia McCullough, Emergency Preparedness Coordinator

502 Deaderick Street, 9th Floor, Nashville, TN 37243

(615) 741-2056

[email protected]

Website: www.tn.gov/comaging

www.tnmedicarehelp.com/index.aspx (Tennessee SHIP)

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Tennessee Ombudsman Program

About: This program helps residents and families resolve questions or

problems by providing information on the admission process to

nursing or assisted living facilities, by advocating for solutions, by

working with and making referrals to other agencies, and by

clarifying facility policies and regulations. Ombudsman can

address concerns regarding qualify of care, financial information,

resident rights, admissions, transfer, and discharge. Also included

are questions regarding nursing homes, homes for the aged,

assisted care living facilities, Medicaid, and Medicare.

Contact: Laura Brown, State Long-Term Care Ombudsman

502 Deaderick Street, 9th Floor, Nashville, TN 37243

(615) 253-4392 or 877-236-0013

[email protected]

Website: http://www.tn.gov/comaging/ombudsman.shtml

HEALTHCARE

Substance Abuse and Mental Health Services Administration

About: This agency is a part of the U.S. Department of Health and Human

Services and leads public health efforts to advance the behavioral

health of the nation.

Contact: To find helpful resources nearby, visit http://beta.samhsa.gov/find-

help or http://findtreatment.samhsa.gov/. Call (800) 662-HELP

(4357).

Website: http://beta.samhsa.gov/grants

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Tennessee Justice Center (TJC)

About: The TJC is a non-profit, public interest law and advocacy firm

serving families in need. TJC gives priority to policy issues and

civil cases in which the most basic necessities of life are at stake,

and where advocacy can benefit families statewide.

Focus: TJC focuses on providing services to those who are in need of

TennCare or who are already eligible for TennCare. TJC helps

low-income families obtain essential health care, food aid, and

family assistance. TJC also provides information to the uninsured

and provides information on the Affordable Care Act. TJC does

not assist people with private insurance.

Requirements: To qualify for assistance, clients must be uninsured or potentially

eligible for or already receiving TennCare.

Contact: 301 Charlotte Avenue, Nashville, TN 37201

(615) 255-0331 or 1-877-608-1009 (toll free)

Website: http://www.tnjustice.org/

HOUSING AND HOMELESSNESS

Community Alliance for the Homeless and Project Homeless Connect Memphis

About: Community Alliance for the Homeless provides to those with

housing issues referrals to shelters, utility assistance, and

emergency services. Project Homeless Connect (“PHC”) links

homeless individuals and families with the resources needed to

help them move toward housing and self-sufficiency. PHC is a

one-day event that provides help in legal issues, employment,

mental and substance abuse, medical screenings, and more.

Contact: 44 N. Second Street, Suite 302, Memphis, TN 38103

(901) 527-1302

Website: http://www.communityallianceforthehomeless.com/

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Mortgage Assistance Hotline About: This resource provides assistance for homeowners facing

foreclosure and mortgage issues. The hotline is staffed Monday

through Friday from 7:00 am to 6:00 pm CST.

Services: Callers can get free counseling over the phone or a referral for in-

person counseling at a local nonprofit. This program provides

relief to eligible homeowners such as loan modifications,

refinance, forbearance, and short sales. The program also sets out

new servicing standards for the servicers to implement to improve

communications with these servicers.

Contact: (855) 876-7283

Website: http://tn.gov/attorneygeneral/

National Alliance to End Homelessness About: This Alliance works with the public, private, and nonprofit sectors

to build state and local capacity, leading to stronger programs and

policies that help communities achieve the goal of ending

homelessness.

Contact: 1518 K Street NW, Suite 410, Washington, DC 20005

(202) 638-1526

[email protected]

Website: http://endhomelessness.org/

National Coalition for the Homeless

About: This resource links people who are currently experiencing or who

have experienced homelessness with activists and advocates,

community-based and faith-based service providers, and others

who are committed to preventing and ending homelessness,

ensuring the immediate needs of those experiencing homelessness

are met, protecting civil rights.

Services: Justice in the areas of housing, economics, healthcare, and civil

rights through public education, policy advocacy, and grassroots

organizing.

Contact: 2201 P Street NW, Washington, DC 20037

Website: http://nationalhomeless.org/

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Tennessee Human Rights Commission

About: In addition to providing other services, the Human Rights

Commission helps those who believe they have been discriminated

against in the context of housing issues.

Contact: 312 Rosa L. Parks Avenue, 23rd floor, Nashville, TN 37243

(800) 251-3589

[email protected]

Website: http://tn.gov/humanrights/

HUMAN RIGHTS

Tennessee Human Rights Commission

About: This Commission is responsible for enforcing the Tennessee

Human Rights Act and the Tennessee Disability Act which

prohibit discrimination in housing, employment, and public

accommodation on the basis of race, color, creed, national origin,

religion, sex, disability, familial status (housing only) and age (40

and over in employment). The Commission is also responsible for

coordinating the state’s compliance with Title VI of the Civil

Rights Act of 1964 which prohibits discrimination based on race,

color and national origin by state agencies receiving federal

financial assistance.

Contact: 312 Rosa L. Parks Avenue, 23rd floor, Nashville, TN 37243

(800) 251-3589 (general information) or (800) 325-9664 (housing)

[email protected]

Website: http://tn.gov/humanrights/

IDENTITY THEFT

Criminal Investigation Division

About: This website is a guide that provides victims of identity theft with

access to major resources to contact in order to protect their

identity from further theft, details the steps victims should take,

and provides contact information for additional resources.

Contact: 1148 Foster Avenue, Cooper Hall, Nashville, TN 37243

(615) 251-5166

[email protected]

Website: http://www.tn.gov/safety/cididtheft.shtml

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Federal Trade Commission

About: This commission prevents unfair, anticompetitive, or deceptive

business practices. This commission accepts complaints for

identity theft and consumer issues.

Contact: 1-877-382-4357.

Website: https://www.ftccomplaintassistant.gov/#&panel1-1

IMMIGRATION

Catholic Charities of West Tennessee

About: Catholic Charities offers a variety of services to meet the needs of

a diverse population in the west Tennessee area. Please note that

sometimes there are fees involved.

Services: These programs include feeding the hungry, adoption and

pregnancy counseling, child welfare services, refugee and

immigration services, family counseling, housing as well as

services for seniors.

Contact: 1325 Jefferson Avenue, Memphis, TN 38104

901-722-4700

Website: http://www.ccwtn.org/

Justice for Our Neighbors (JFON)

About: JFON is a faith driven ministry, welcoming Immigrants into our

communities by providing high quality immigration legal services,

education, and advocacy.

Services: JFON specializes in U-Visas, T-Visas, and Special Juvenile Visas.

JFON holds monthly intake clinics at local churches, but there is

no geographical service limitation. JFON’s waiting list is very

long, so call (615) 823-1945 and leave a message requesting an

appointment.

Contact: Adrienne Kittos, Legal Director

2195 Nolensville Road, Nashville, TN 37211

(615) 835-2512

Website: www.tnjfon.org

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Southern Migrant Legal Services

About: Southern Migrant Legal Services is a project of Texas RioGrande

Legal Aid to provide free legal services to migrant and seasonal

farm workers. The Nashville office serves the entire state of

Tennessee.

Services: SMLS focuses on worker’s compensation, immigration, U Visas, T

Visas, and abandoned children.

Contact: 311 Plus Park Boulevard, Suite 135, Nashville, TN 37217

(615) 750-1200 or (866) 721-7828 (toll free)

Website: http://www.trla.org/office/nashville-smls

Tennessee Immigrant and Refugee Rights Coalition

About: The Tennessee Immigrant and Refugee Rights Coalition is a

statewide, immigrant and refugee-led collaboration to help

immigrants and refugees develop a unified voice, defend their

rights, and create an atmosphere in which they are recognized as

positive contributors to the state.

Services: Community education on immigration issues, promotion of

involvement and advocacy in the legislative process involving

changes in immigration law, immigrant integration, promotion of

community dialogue about immigration issues, and promotion of

youth involvement in immigration issues.

Contact: 446 Metroplex Drive, Building A, Suite 224, Nashville, TN 37211

(615) 833-0384

Website: http://www.tnimmigrant.org/

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PENSION RIGHTS

Mid-America Pension Rights Project

About: The Mid-America Pension Rights Project is a project of Elder Law

of Michigan. This resource helps those with pension issues

including denials.

Services: This resource finds and calculates retirement benefits, explains and

advises clients on pension rights, investigates denials, and resolves

pension and retirement benefit issues for those with pension issues.

Contact: 1-866-735-7737 from 9:00 pm to 5:00 pm.

Website: www.mid-americapensions.org

VETERANS

American Bar Association Commission on Homelessness and Poverty, Veterans’

Directory

About: The American Bar Association’s initiative on homelessness and

poverty created a directory of resources for veterans.

Website: www.ctdol.state.ct.us/veterans/LegalServices.pdf

National Veterans Legal Services Program

About: The National Veterans Legal Services Program (“NVLSP”) is a

nonprofit organization that works to ensure that the government

delivers benefits to veterans and active duty personnel who have

disabilities resulting from their military service. NVLSP’s current

pro bono initiative is to assist veterans with applications for

Combat-Related Special Compensation.

Services: NVLSP provides free legal help for veterans regarding disability

claims and provides a list of law firms that participate in this

program.

Contact: P.O Box 65762, Washington, DC 20035

(202) 265-8305

[email protected]

Website: http://www.nvlsp.org/

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Stateside Legal, Directory of Legal Assistance About: Service members, veterans, family members, and advocates can

find easy-to-use legal information, self-help legal resources, and

networking tools.

Services: This resource provides free information on divorce, custody,

veteran’s benefits, training and re-employment opportunities, and

legal rights of service women.

Contact: http://statesidelegal.org/

Website: Visit www.statesidelegal.org/links#legal for a directory of legal

services.

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Mediation Centers

Conflict Resolution Center of West Tennessee

636 Wallace Road, Jackson, TN 38305

(731) 660-5657

Linda Warren Seely, [email protected]

Exchange Club Family Center

2180 Union Avenue, Memphis, Tennessee 38104

(901) 276-2200 ext. 120

Laura Glaude, [email protected]

Barbara King, [email protected]

Mediation and Restitution Reconciliation Services (MARRS)

4488 Poplar Avenue, Memphis, Tennessee 38117

(901) 261-2161

http://www.marrsmemphis.org/

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Social Service Resources

GENERAL SOCIAL SERVICE HELP

City of Memphis Social Service Directory

About: This resource provides a list of social services available in

Memphis. Resources listed apply to children, the elderly,

immigrants, victims of abuse, those in need of medical attention,

those on probation, veterans, the homeless, and many others.

Website: http://www.memphis.com/government/business-directory/social-

services

National Directory of Resources for the Needy

About: The Homeless Shelter Directory is not just for the homeless but for

the needy in general. The directory gives you access to many

different resources for the needy.

Services: A directory is available to help find resources for homeless

shelters, homeless service organizations, monetary assistance,

transitional housing, free dental and medical clinics, treatment

centers, outreach centers, day centers, relief organizations,

resources for the abused and for victims of domestic violence, food

pantries, food banks, and soup kitchens.

Website: www.HomelessShelterDirectory.org

United Way’s East Tennessee 211 Call Center

About: 2-1-1 is a referral help line for community services in Tennessee

and serves many counties statewide including Knoxville. It is

available 24 hours per day, 7 days a week and staffed by trained

specialists.

Services: 2-1-1 supports a database of more than 7,000 social, educational

and health services offered by nonprofits, government and public

agencies, community, civic and professional organizations, sliding-

scale clinics, and churches and congregations, among others.

Callers will reach counselors who can provide information and

referrals for social services, including the basics of food, utility

assistance, child care, etc. and numerous other social services that

are available in Tennessee.

Contact: Dial 2-1-1 or the alternate number, (865) 588-421

25

CHILDREN’S SERVICES

Court Appointed Special Advocates

About: This resource strives to appoint volunteer advocates who represent

the best interests of abused and neglected children.

Contact: (800)-TNCASA-1, or (800) 862-2721

Website: http://www.tncasa.org/index.html

Memphis Child Advocacy Center

About: This resource serves children who are victims of sexual and severe

physical abuse through prevention, education and intervention.

Contact: 1085 Poplar Ave. Memphis, TN 38105

(901) 525-2377

Website: https://www.memphiscac.org/home.aspx

CONSUMER AND DEBT

NeedHelpPayingBills.com

About: This resource provides links to assistance for payment, settlement,

or elimination of bills including medical, housing, energy, and

prescription drug bills. The website also provides links to

charitable organizations and benefit programs that may help pay

for these bills or reduce the burden.

Website: http://www.needhelppayingbills.com/html/tennessee_assistance

_programs.html

DISASTER RELIEF

Federal Emergency Management Agency (FEMA) About: FEMA provides public assistance, grants, shelter, and other

resources to those who need disaster relief.

Contact: 500 C Street SW, Washington, DC 20472

(800) 621-3362

Website: http://www.fema.gov/

26

DOMESTIC VIOLENCE AND SEXUAL ASSAULT

An Abuse, Rape, and Domestic Violence Aid and Resource Collection

About: This is a resource that lists by county many resources available to

domestic violence victims. Examples include shelters, crisis

hotlines, victim advocacy programs, family crisis centers, and

more.

Contact: [email protected] or visit the website below for resource

center phone numbers in your county

Website: http://aardvarc.org/dv/states/tndv.shtml

Exchange Club Family Center

About: This resource provides services to families that experience abuse

or violence. Services include family mediation, group therapy,

crisis intervention, and services for offenders.

Contact: 2180 Union Avenue, Memphis, TN 38104

(901) 276-2200

Website: http://www.exchangeclub.net/

National Domestic Violence Hotline

About: This hotline provides compassionate support, crisis intervention

information and referral services in over 170 languages. Find

information about domestic violence, safety planning, and local

resources online.

Contact: 1-800-799-SAFE (1-800-799-7233)

Website: http://www.thehotline.org/

27

Tennessee Coalition to End Domestic and Sexual Violence

About: This Coalition provides civil legal services to sexual assault and

domestic violence victims, including services for immigrants. The

Coalition takes referrals and walk-ins. Call on Tuesdays or

Thursdays between 8:30 am and 12:30 pm to complete an intake.

Services: Clients who are sexual assault victims may receive help with civil

legal issues relating to the sexual assault, including assistance with

divorce and breaking a lease. Clients who are immigrants and are

victims of domestic violence, stalking, or human trafficking may

receive help with immigration issues also. The Coalition provides

some emergency services regardless of immigration status at 800-

289-9018 or www.tncoalition.org/#/findhelp.html.

Contact: 2 International Drive, Suite 425, Nashville, TN 37217

(615) 386-9406 or (800) 289-9018 (toll free)

Website: http://tncoalition.org/

Tennessee Economic Council on Women

About: This resource provides a list of county resources available to

victims of domestic violence, instructions on how to get an Order

of Protection, hotlines, healthcare resources, and more.

Website: http://www.tn.gov/sos/ecw/domestic_sexual_violence.html

ELDER

Tennessee Area Agencies on Aging and Disability

About: This resource plans and provides programs and services for older

Tennesseans, as well as those with disabilities. Visit the website

for a list of county resources.

Website: http://www.state.tn.us/comaging/localarea.html

28

Tennessee Human Resource Agency (HRA)

About: The state HRA provides local aging programs that provide

information and services on a range of assistance for older adults

and those who care for them. There are two Tennessee HRAs: the

Northwest Tennessee HRA and the Southwest HRA.

Services: Northwest Tennessee HRA provides transportation services to

those in the northwestern part of the state. The Southwest HRA

offers more services including transportation, weatherization

assistance, help to the homeless, food and energy assistance, help

for the elderly, and more

Contact: For Northwest Tennessee HRA, call (731) 587-2900

For Southwest HRA, visit http://swhra.org/?page_id=93 to find the

office that serves your area.

Website: http://www.nwthratransit.org/ (Northwest)

http://swhra.org/ (Southwest)

HEALTHCARE

Artists’ Health Insurance Resource Center

About: This site provides a database of health care resources for artists,

performers, freelancers and the self-employed. Access information

on clinics, financial assistance programs, private insurance, and

more at http://www.ahirc.org/categories/TN/view

Website: http://ahirc.org/

Case Management, Inc.

About: This non-profit provides services including comprehensive mental

health, 24 hour crisis intervention, food pantry, TennCare

eligibility assistance, walk-in clinics, pharmacy, alcohol and drug

treatment, individual or group counseling, and housing assistance.

Contact: Visit http://www.cmiofmemphis.org/contact.php to find a nearby

location or call (901) 821-5600

Website: http://www.cmiofmemphis.org/index.html

29

Christ Community Health Services, Inc.

About: This organization provides primary care, some dental, and some

vision services to the homeless in Memphis and Shelby County.

Contact: 2595 Central Avenue, Memphis, TN 38104

(901) 260-8500

Website: http://www.nhchc.org/directory/christ-community-health-services/

Health Assist Tennessee About: This resource provides Healthcare Navigation for the Uninsured,

Medical, and Social Service Interpreting Program, Children's

Advocacy Services, Medicare Part D Selection Assistance for

Adults with SPMI, and Cultural Competency Training for Medical

and Social Service Providers.

Contact: 1-800-269-4038

Website: http://www.healthassisttn.org/

Health Department Directory (Tennessee Economic Council on Women)

About: This resource provides a list of healthcare resources.

Website: http://www.tn.gov/sos/ecw/Healthcare_resources.html

Health Resources and Services Administration About: This resource allows clients to find federally funded healthcare

centers that aid the needy, including people that do not have any

health insurance.

Website: http://findahealthcenter.hrsa.gov/Search_HCC.aspx

Memphis Health Center, Inc.

About: This resource for the homeless provides: 24-hour emergency,

asthma, mental health, blood pressure, bronchitis/emphysema,

dental, diabetes, pediatric, physicals, and primary health services.

Also provides cancer screening, case management, social services,

family planning, STD and TB testing/education, immunizations,

labs, OB/GYN, PATH services, pharmacy, and referrals.

Contact: 360 E.H. Crump Boulevard, Memphis, TN 38126

(901) 261-2011

Website: http://www.nhchc.org/directory/memphis-health-center-health-

care-homeless/

30

NeedyMeds About: This resource provides a list of free clinics, low-cost clinics, and

other resources to help with prescription costs.

Website: For the list of clinics, visit http://www.needymeds.org/free_clinics.

TAF?_function=list&state=tn

Ronald McDonald Houses

About: This resource provides housing with cleaning and meal service to

families with a hospitalized child so parents can be nearby.

Contact: (630) 623-7048

Website: http://www.rmhc.org/chapter-search

HOUSING AND HOMELESSNESS

AGAPE Child and Family Services

About: This resource provides services including prenatal counseling for

unplanned pregnancies, care for homeless and pregnant women,

adoption services, foster care, and family counseling. AGAPE also

provides housing for homeless pregnant women.

Contact: 111 Racine Street, Memphis, TN 38111

(901) 323-3600

Website: http://www.agapemeanslove.org/

Calvary Rescue Mission

About: This resource provides assistance with housing, shelter, clothing

and food to homeless men.

Contact: 960 South Third Street, Memphis, TN 38106

(901) 775-2570

Website: http://www.calvaryrescue.com/

Catholic Charities of West Tennessee

About: Catholic Charities of West Tennessee: offers addiction, mental

health, and shelter services for the homeless.

Contact: 1325 Jefferson Avenue, Memphis, Tennessee 38104

(901) 722-4700

Website: http://www.ccwtn.org/index.php?page=homeless

31

Dorothy Day House of Hospitality

About: This resource provides temporary housing, referrals, and support

services to the homeless.

Contact: P.O. Box 40269, Memphis, TN 38174

(901) 726-6760

Website: http://www.dorothydaymemphis.org/about/

Dyer County Union Mission

About: This resource provides service to homeless men, women, and

families including case management, mental health, emergency

shelter, and transitional housing.

Contact: 213 W Cedar Street, Dyersburg, TN 38024

(731) 285-0726

Website: http://newlifeunionmission.org/

Housing and Urban Development

About: This resource provides a directory for emergency shelters in

Tennessee for many people including those who are homeless,

have children, are domestic violence victims, or are dependent on

drugs. This resource also provides information for homeowners

who are elderly, veterans, or disabled; who face foreclosure; who

have trouble with predatory lending; or who have been

discriminated against in the context of housing.

Contact: It depends on the specific issue involved, so visit

http://portal.hud.gov/hudportal/HUD?src=/contact to find the

appropriate contact information.

Website: http://portal.hud.gov/hudportal/HUD?src=/states/tennessee/homeless/

shelters

Memphis Union Mission

About: This resource provides shelter, extended stay, medical clinics,

emergency aid, recovery programs, food, and more to homeless

men and women.

Contact: (901) 526-8403

Website: http://www.memphisunionmission.org/index.htm

32

Southwest Human Resource Agency

About: This resource provides weatherization assistance, energy

assistance, help to the homeless, and more.

Contact: Find the office nearest you at http://swhra.org/?page_id=93.

Website: http://swhra.org/

Tennessee Housing Development Agency (THDA)

About: THDA promotes the production of more affordable new housing

units for low and moderate income individuals and families in the

state, promotes the preservation and rehabilitation of existing

housing units for such persons, and brings greater stability to the

residential construction industry and related industries so as to

assure a steady flow of production of new housing units.

Services: THDA offers a variety of programs including the Emergency

Repair Program for the Elderly, Emergency Solutions Grant

Program, HOME Program, Housing Trust Fund Competitive

Grants, Housing Modification and Ramp Program, Neighborhood

Stabilization Program, and Weatherization Assistance Program.

Contact: Coralee Holloway, Director of Community Programs

502 Deaderick Street, Nashville, TN 37243

(615) 815-2030 or 800-228-THDA (toll free)

Website: http://thda.org/

Tennessee Housing Resource Directory

About: This website contains an online directory for housing resources.

The initiative is funded by THDA.

Contact: 1-866-973-3147, 8:00 am through 7:00 pm CST, Monday through

Friday (English or Spanish)

[email protected]

Website: http://tnhousingresource.org/Resources.html?content=regional

LEARNING AND LIBRARY

Legal Information for Tennesseans (LIFT)

About: This website connects users with legal information, legal forms,

self-help resources, and attorneys. Additionally, library staff is

trained to help users find legal information and use the site.

Website: http://www.legalinfotn.org/

33

Memphis Public Library Classes

About: This library offers computer classes, tax assistance, career and job

coaching, legal clinics, and more.

Contact: Go to http://www.memphislibrary.org/libraries/map to find a

nearby location.

(901) 415-2700

Website: View the event calendar at http://www.memphislibrary.org/

calendar

VETERANS

Courage Beyond Program

About: This is a statewide program that provides free services to military

Americans and families facing post-traumatic stress disorder and

other invisible wounds of war. Services include online support

groups and in-person mental health services to soldiers and

veterans, regardless of discharge status or conflict in which they

served. There is a 24-hour help line, free therapy services, online

seminars and friendship with those who are facing similar

challenges.

Contact: (866) 781-8010

Website: http://www.centerstone.org/services/Courage-Beyond

National Call Center for Homeless Veterans

About: Created by the Department of Veterans Affairs, this resource

ensures that homeless veterans or veterans at-risk for homelessness

have free, 24 hour access to trained counselors. The hotline assists

homeless veterans and their families, VA Medical Centers, federal,

state and local partners, community agencies, service providers,

etc.

Contact: 1-877-4-AID-VET (1-877-424-3838)

Website: http://va.gov/homeless/nationalcallcenter.asp

34

Shelby County Veterans’ Services

About: This resource provides help for veterans and dependents in filling

out applications for disability, pensions, benefits, burial, education,

home loans, and more.

Contact: 2670 Union Avenue Extended, 5th Floor, Suite 500

Memphis, TN 38112

(901) 222-4237

Website: http://www.shelbycountytn.gov/index.aspx?NID=220

35

Self-Represented Litigants Resources

aLEGALz

About: This resource was created by a coalition of Tennessee legal groups

and Memphis-based International Paper. Together, they have

joined forces to fund and operate a toll-free phone line offering

legal information and referrals to low-income Tennesseans.

Services: Low-income residents may call aLEGALz and leave a message

about their legal issue. An attorney will call you back and give you

information and/or resources that may be of help in addressing

your legal issue.

Contact: 1-888-aLEGALz (1-888-253-4259)

Website: http://www.tals.org/1-888-alegalz

Justice for All Tennessee

About: Justice for All Tennessee is a project of the Supreme Court. This

website provides information for those who cannot afford an

attorney and need legal help in civil cases.

Services: This resource provides legal information about the state court

system and how to find an attorney, court forms, information about

representing yourself in court, community resources, and court

alternatives. The site also provides informational videos to aid in

the court process and legal topics.

Contact: You may submit questions online if the site does not provide an

answer by going to www.justiceforalltn.com/contact.

Website: http://justiceforalltn.com/

36

Legal Aid Pamphlets and Information Online

About: The Legal Aid Society provides informational pamphlets and links

on helping yourself in civil matters. Call or visit your local Legal

Aid Society office for an informational pamphlet on your

particular legal issue. Currently, the Legal Aid Society offers

pamphlets and/or online information on general legal information,

food stamps, unemployment, Social Security, Conservatorships,

Juvenile Emancipation, Drivers Licenses, Wills, Powers of

Attorney, bankruptcy, foreclosure, repossession, bill collection,

garnishments, representing yourself in General Sessions, etc.

Contact: For Fayette, Lauderdale, and Tipton Counties, call (888) 207-6386;

for Shelby County, call 901-523-8822. For all other western

Tennessee counties, call (731) 423-0616.

Website: http://www.malsi.org/index.php

http://www.las.org/booklets/ (for informational booklets only)

http://laet.org/Need-Help/Legal-Information.aspx (informational

booklets only)

http://wtls.org/publications.htm (West Tennessee Legal Services)

Legal Information for Tennesseans (LIFT)

About: This is an online resource which can be used to search for legal

information, legal forms, and attorneys in Tennessee. Additionally,

the program allows Tennesseans to search library databases for

legal documents and to speak with local librarians about accessing

legal information in local libraries.

Contact: Contact the program at http://www.legalinfotn.org/webform/

contact-us.

Website: http://www.legalinfotn.org/

Online Tennessee Justice

About: Online Tennessee Justice is a joint project of the Tennessee

Alliance for Legal Services and the Tennessee Bar Association. It

is designed to increase low-income residents’ access to justice.

Services: Low-income residents may submit legal questions online. An

attorney will email you back and give you information and/or

resources that may be of help in addressing your legal issue.

Website: http://www.onlinetnjustice.org/

37

Self Help Center, Administrative Office of the Courts

About: This website provides information and videos about the court

system, finding an attorney, locating additional resources, finding a

mediator or court clerk, forms that may be used in court, links to

Tennessee law and court rules, and representing yourself in some

legal matters.

Website: http://www.tncourts.gov/programs/self-help-center

Southeast Tennessee Legal Services About: Southeast Tennessee Legal Services’ website offers free forms and

information for those who pursue legal actions without an attorney.

The website offers forms and information on the following areas of

law: property, estate planning, conservatorships, divorce, housing,

consumer issues, General Sessions Courts, Juvenile Court, Circuit

Court, Chancery Court, Orders of Protection, family, and more.

The site also offers booklets on whether you should represent

yourself, attorneys and limited representation, and judicial

commitment.

Website: http://www.selegal.org/self-help.htm

38

Other Legal Resources

Access to Justice Commission Attorney Training Videos About: The Access to Justice Commission (ATJC) has compiled several

informational videos to aid both attorneys and non-attorneys with

legal issues that frequently arise in pro bono cases. Video topics

for non-attorneys include information on foreclosure and on

General Sessions cases. Video topics for attorneys include

information on foreclosure, domestic violence, the Fair Debt

Collection Practices Act, debt collection, and legal services for

those with disabilities. The ATJC updates these videos.

Website: http://justiceforalltn.com/videos/

Interactive Tennessee Legal and Social Services Map

About: The Access to Justice Commission provides a map to help people

in need find local resources in their county on a map. Once the

local county has been selected, a list of resources appears.

Website: http://justiceforalltn.com/resources-location/map-view

Pro Bono Clinic in a Box

About: The Access to Justice Commission developed a Pro Bono Clinic in

a Box to help attorneys start a pro bono clinic. This web page

contains all the information and administrative forms an attorney

will need to begin operating a local pro bono clinic.

Website: http://justiceforalltn.com/i-can-help/clinic-box2

Tennessee Bar Association

About: The Tennessee Bar Association (“TBA”) is dedicated to enhancing

fellowship among the state's legal community. The TBA offers

members many programs and services designed to assist in

professional development. In addition, the TBA endeavors to build

a positive image for the profession in the community.

Services: The TBA offers access to many different divisions, branches, and

leaders within the organization that may be of assistance to

attorneys. The website also offers helpful information regarding

pro bono work and even a link to the Access to Justice

Commission (“ATJC”).

Website: http://www.tba.org/ (general website)

http://www.tba.org/access-to-justice (link to ATJC)

http://www.tba.org/divisions-sections-committees (link to TBA

branches)

39

Frequent Legal Topics and Potential Solutions

BIRTH CERTIFICATES

Problem: Clients who do not have a copy of their birth certificate may

encounter problems in the context of employment, public benefits,

transportation, and more. Clients whose children’s birth certificates

contain errors encounter additional problems in the context of

education, travel, and medical care.

Solutions: While it is possible to fix an error or request a copy of a birth

certificate administratively, it may be necessary to take additional

steps including a Petition for a Change of Name. Clients may find

the following resources helpful:

National Coalition for Homeless Veterans

333 1/2 Pennsylvania Avenue SE, Washington, DC 20003

1-800-VET-HELP (1-800-838-4357) http://nchv.org/index.php/

help/help/replacing_personal_records/.

Tennessee Department of Health, Office of Vital Records

1st Floor, Central Services Building

421 Fifth Avenue, North, Nashville, TN 37243

(615) 741-1763 or 1-855-809-0072

http://health.state.tn.us/vr/.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

40

CHILD SUPPORT AND FAMILY ISSUES

Problem: During divorce proceedings, a judge can order one party to pay

child support to the other party and can approve of a parenting

plan. Child support may be set up almost like a garnishment, in

that tax returns and income may be taken out for the child’s benefit

before the paying party receives the funds.

Solutions: Clients who are seeking payment may find the following resources

useful:

If there have been 30 days of non-payment, clients may send a

written request to the court that issued the Child Support Order

so that the court may determine whether the paying party is in

contempt of court.

Access forms regarding child support that may be used in court

at http://tncourts.gov/node/2083351.

The Tennessee Department of Human Services manages Child

Support Enforcement Offices across the state. Visit

http://www.tn.gov/ humanserv/st_map_cs.html to find the

nearest office by county.

View monthly statements and processed payments online at

https://apps.tn.gov/tcses/.

For general information on child support, visit the Legal Aid

Society of Middle Tennessee and the Cumberlands’ website for

informational brochures (remember that this Legal Aid Society

does not serve east Tennessee) at http://www.las.org/booklets/

family_problems/child_support.

Clients who are paying may find the following resources useful:

For information on how much a client owes, call the Child

Support Services Office at 1-800-838-6911 (toll free) or the

Court Clerk’s office where the Child Support Order was

entered.

If a client wants to set up online payments, he or she should

visit https://tn.smartchildsupport.com.

View monthly statements and processed payments online at

https://apps.tn.gov/tcses/.

Clients who need information on parenting plans, mediation, child

custody, and other family issues may find the following resources

useful:

For forms that a client can use in court without an attorney,

visit http://www.selegal.org/Family%20Law.htm.

41

For information on divorce, child custody, parenting plans, and

more, visit the Legal Aid Society of Middle Tennessee and the

Cumberlands’ website for informational brochures only at

http://www.las.org/booklets/family_problems/.

“Mediation Center” Section: many of the mediation centers

listed here also provide mediation services relating to divorce,

parenting plans, access and visitation schedules, and more.

For all other information, see the “Legal Clinics in West

Tennessee” Section. Many of these clinics give advice on family

matters.

42

CONSERVATORSHIP AND POWER OF ATTORNEY

Problem: Many low-income families encounter trouble when a member of

their family becomes unable to take care of personal matters. Many

times, this is due to age or disability. Before a person becomes

unable to care for his or her personal matters, a Power of Attorney

for medical and for financial matters can convey the person’s

rights to another person, and this Power of Attorney can become

irrevocable during periods when the person is incapacitated.

However, if there was no Power of Attorney in place, a

conservatorship can prevent exploitation of the vulnerable people

who cannot take care of their personal matters.

Requirements: A Power of Attorney is simply a document that a person uses to

assign his or her rights to another person. The person signing away

rights must be able to appreciate the gravity of that action during a

lucid moment. A conservatorship proceeding is adversarial in

nature because it strips rights away from one person who does not

have the capacity to consent and vests those rights in another

person. The conservator is appointed by the court if there is

sufficient medical documentation for the court to determine that

the conservatee is not able to take care of his or her matters

including financial and medical matters. Potential conservators

must disclose why they are best suited to be appointed conservator

and must disclose additional facts such as criminal records.

Solutions: Clients might find the following resources useful:

Find forms online that clients can use in court at

http://www.selegal.org/conservatorships1.htm.

For information on a Power of Attorney, visit

http://www.laet.org/getattachment/7622f31b-d992-4f8c-9e7f-

cbecc2e03845/What_Is_A_Power_Of_Attorney.aspx.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

43

CRIMINAL ISSUES AND EXPUNGEMENT

Problem: Low-income clients often find that prior and current criminal

issues present frequent barriers to other aspects of their daily lives

such as employment and housing.

Requirements: To be eligible to submit a petition for expungement of some non-

violent crimes (committed between November 1, 1989 and the

present), the client must have not been convicted of any other

crimes; there must be 5 years between the completion of the

sentence for the crime and expungement proceedings; all

requirements imposed by the court must be completed; and there

must be no previous expungements. For non-violent and non-

sexual crimes committed before November 1, 1989, the client may

be eligible to submit a petition for expungement if the client got a

determinate or indeterminate sentence of 3 years or less; and if

there are no previous expungements.

The expungement may be granted if the client was exonerated by

the governor, if charges were dismissed or dropped; if no true bill

was entered by a jury; if was a verdict of not guilty; if there was an

arrest without charges; if the client completed a pretrial diversion

program; if sentences or bond requirements were completed or

have expired; if the court entered a nolle prosequi; if the client

successfully defended an Order of Protection; or if the person has

only one charge before age 21. Sex crimes cannot be expunged.

Solutions: Clients may find the following resources useful:

To access criminal records:

o Contact the Criminal Court Clerk listed in a directory at

http://www.tsc.state.tn.us/courts/circuit-criminal-

chancery-courts/clerks.

o Contact your local Appellate Court Clerk at

http://www.tncourts.gov/courts/appellate-court-clerks-

office/offices or if the case is pending, visit

http://www.tncourts.gov/courts/supreme-court/public-

case-history.

To access expungement forms, visit:

o The Papillon Foundation, which gives veterans and

low-income people who have been incarcerated access

to expungement forms and resources online at

http://www.papillonfoundation.org/statespecificinfo/

tennessee.html.

To get assistance with expungement or correcting records,

contact the Shelby County Public Defender’s Office at (901)

222-2800.

44

DOMESTIC AND DATING VIOLENCE

Problem: Domestic violence impacts people across all cultures, religions,

sexual orientations, genders, and relationships. Solutions such as

“just leave” are not effective with clients who are domestic

violence victims because of the cycle of domestic violence,

financial dependence, presence of children, cultural expectations,

religious reasons, shame, inaction or failure of law enforcement,

and many more factors.

Solutions: Clients who experience domestic violence may benefit from

Orders of Protection, divorce, and social services resources that

offer victim advocacy. Always counsel a client to keep himself or

herself safe as well as any children involved. Although there are no

complete solutions to domestic violence, clients may find the

following resources useful:

For basic information on domestic violence:

o View the Access to Justice Commission’s video at

http://justiceforalltn.com/videos/basics-domestic-

violence.

o View statistics on domestic violence and the Power

Wheel of Domestic Violence online at

http://www.ncadv.org/files/DomesticViolenceFactSheet

%28National%29.pdf.

For information regarding teen dating violence:

o Visit the Legal Aid Society of Middle Tennessee and

the Cumberlands’ informational brochure at

http://www.sitemason.com/files/ia95o4/Teen%20OP.

pdf.

For information to help your client stay safe:

o Visit the Legal Aid Society of Middle Tennessee and

the Cumberlands’ informational brochure at

http://www.sitemason.com/files/dvyw9O/WebStayingS

afe1009.pdf.

For information on Orders of Protection:

o For a generic guide on Orders of Protection, including

links to safety centers, information on child custody and

child support, visit http://www.selegal.org/guide

%20OOP.htm.

o To prepare a client for an Order of Protection Hearing,

visit the Legal Aid Society of Middle Tennessee and

the Cumberlands’ informational brochure at

http://www.sitemason.com/files/grg2He/OPhearingEng.

pdf.

45

o For information on getting an Order of Protection, visit

http://www.knoxcounty.org/fourthcircuitcourt/domestic

_violence.php.

o For assistance in applying for an Order of Protection,

contact the Knoxville Family Justice Center at (865)

215-6800, in person at 400 Harriet Tubman Street,

Knoxville, TN 37915, or online at http://fjcknoxville.

com/.

o For forms that a client can use in court, visit

http://www.selegal.org/Protection%20Orders.htm or

call (423) 756-0128.

For information on divorce:

o For forms that a client can use in court, visit

http://www.selegal.org/divorce%20self-help.htm.

o For information on divorce, visit the Legal Aid Society

of Middle Tennessee and the Cumberlands’

informational brochure at http://www.las.org/booklets/

family_problems/divorce.

For victim advocacy services and emergency shelters, please

see the “Social Services Resource” section on domestic

violence.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

46

DRIVER’S LICENSE ISSUES

Problem: Clients who do not have a valid driver’s license may encounter

problems in the context of employment, public benefits,

transportation, and more.

Solutions: Clients may find the following resources helpful to obtain a new

driver’s license; to reapply for reinstatement after cancellation,

revocation, or suspension; or request driver records. Clients should

note that they may be required to bring in multiple forms of

identification, money for fees, etc.

To obtain a new driver’s license or renew:

o Apply online at https://www.tn.gov/safety/dlmain.shtml

or at https://apps.tn.gov/tndlr/.

o Apply in person at one of the local Department of

Motor Vehicles Office listed by location on the

following website: www.tn.gov/safety/driverlicense/

dllocationmain.shtml.

To reapply for a driver’s license after satisfying outstanding

requirements after cancellation, suspension, or revocation:

o Apply for reinstatement online at www.tn.gov/safety/

FinancialResponsibility/frlocations.shtml#mail or at

http://tn.gov/safety/FinancialResponsibility/frlocations.

shtml.

o Apply in person at your nearest office between 8:30 am

and 5:00 pm CST:

Shelby County

6075 Winchester Road, Suite 502, Memphis,

TN 38115

(901) 543-7920

Obion County

1604B West Reelfoot Avenue, Union City, TN

38261

(731) 884-2133

o Check and pay outstanding requirements and fees at

https://apps.tn.gov/tndlr/.

o Call the Driver License Reinstatement Office or toll

free at 1-866-903-7357 between 8:00 am and 4:30 pm

CST.

o Mail a letter (with name, license number, birth date,

mailing address, and signature) to the Tennessee

Department of Safety and Homeland Security,

Financial Responsibility Division, P.O. BOX 945,

Nashville, TN 37202.

47

To request records of driving history, send name, birth date and

license number to:

o Request online for $7.00 at https://apps.tn.gov/pmvr/.

o Request in person for $5.00 at your local office listed at

www.tn.gov/safety/driverlicense/dllocationmain.shtml.

o Request by mail for $5.00 at Tennessee Department of

Safety, MVR Request, P.O. BOX 945, Nashville, TN

37202.

To rectify suspension of a driver’s license due to:

o DUI or DWI charges, the client will need to comply

with probation requirements and submit completion

records.

o Exceeding the maximum allowed points for moving

violations, the client may be able to take a class to

reduce the number of points.

o Failure to appear in court or pay a ticket, the client’s

bench warrant and/or contempt charge must be resolved

before the suspension may be lifted.

o Failure to pay child support, the client’s overdue

support needs to be addressed by payment and/or

agreement with the custodial parent.

o Homeland security issues, the client can correct

inconsistencies in name or Social Security number

records to lift a simple records-related suspension.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

48

FOOD STAMPS

Problem: Clients who have limited income may not be able to purchase

sufficient food and beverages. Food stamps are available for those

who qualify and may be used to offset the cost of food and to

increase the purchasing power of low-income clients.

Eligibility: The Department of Human Services (“DHS”) uses a gross and net

income test to determine if the client is eligible, and if so, how

much the benefit amount should be. DHS will consider your

monthly income and expenses (including rent/mortgage, utilities,

child support, medical, education, etc.) in making this decision.

Solutions: Clients should note that they must apply for food stamps. Clients

who apply for food stamps in person should also know that they

must bring (or submit within 10 days of application) Social

Security numbers and proof of identity, citizenship, income, and

expenses (rent/mortgage, utilities, child support, medical,

education, etc.). Clients may find the following resources helpful:

Apply online with the Department of Human Services (“DHS”)

for food stamps or get screened for potential eligibility at

http://tn.gov/humanserv/forms/FAApp.shtml.

Apply in person at your local DHS Office. Search for the

nearest office to you by county at http://tn.gov/humanserv

/st_map.html.

Call DHS toll free at 1-866-311-4287.

Access information on eligibility, the application process, and

appeals at http://tn.gov/humanserv/adfam/fs_1.html.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

49

HOMELESS VETERANS

Problem: The National Coalition for Homeless Veterans reports that about

12% of the homeless adult population consists of veterans. There

are several resources that focus on helping the veteran population

transition to housing or find assistance to sustain housing.

Eligibility: Depending on the resource listed below, clients must be veterans

and sometimes must also be homeless. Please also see the sections

in Legal Service Organizations and Social Service Resources that

pertain to veterans and/or housing and homelessness issues.

Solutions: Clients may find the following resources useful:

Department of Veterans Affairs which can make referrals and

provide information on veterans’ services at 1-800-827-1000.

Access the Homeless Veteran resource directory at

https://www.nrd.gov/homeless_assistance/states_and_territorie

s/tennessee.

Homeownership for the Brave: a program offered through the

Tennessee Housing and Urban Development Agency designed

to give relief to veterans in the form of lower mortgage interest

rates at http://www.thda.org/index.aspx?nid=479.

U.S. Housing and Urban Development offers a variety of

resources for those who are homeless or at risk to become

homeless at http://portal.hud.gov/hudportal/HUD?src=/states/

tennessee/homeless/veterans.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

50

IMMIGRATION AND ASYLUM

Problem: Immigration and asylum laws are very complicated and can carry

serious consequences to clients who do not comply with statutes.

There may be long wait times before decisions on visas, petitions,

other applications are finalized or issued. Additionally, people

called “notarios” who claim to help people “file papers” or “get

status” often practice law without a license and charge hefty fees

for services. Notarios often file documents for which the “client”

may not be eligible, and frivolous filing in these cases can have

penalties including sanctions, fraud charges, and bars to relief.

Information: This information was provided by Chay Sengkhounmany, an

attorney with the Legal Aid Society of Middle Tennessee and the

Cumberlands for Middle Tennessee.

All cases involving immigration issues are complex, and

application for citizenship can be risky. Always consult with an

immigration expert in these types of cases.

People can become lawful permanent residents in many ways:

through a relationship with a family member or spouse

(“conditional residence”), employment, the “lottery” system, or

another special program. Applying for lawful permanent

residence through an employer is complicated; applying for

status through the lottery is easy but most applicants don’t win.

Getting status through a relative can be a very lengthy process,

depending on which relative applies for the noncitizen.

Noncitizens have these rights: to speak to an attorney before

answering questions or signing documents; have a hearing with

an Immigration Judge; have an attorney represent them at

interviews and hearings; and request release from detention.

If a client wishes to travel outside the U.S., counsel that client

to speak with an immigration expert first because even lawful

permanent residents and noncitizens may be barred from

reentry or swiftly removed due to travel outside the U.S.

Lawful permanent residents (those who hold “green cards” and

are authorized to work) may file petitions for lawful permanent

residence for themselves, spouses, and unmarried children.

Applicants under the Violence Against Women Act (victims of

abuse or extreme cruelty by a U.S. citizen, lawful permanent

resident spouse or parent), T visa applicants (victims or sex or

labor trafficking), or U visa applicants (crime victims) can get

permission to work, can receive certain federal public benefits

that many noncitizens do not get, and eventually may become

lawful permanent residents.

51

Applicants who are asylees (those whose petition is based on a

“well founded fear” of persecution in their homelands based on

race, religion, nationality, political opinion or membership in a

social group) or refugees may apply for lawful permanent

residence after one year, but there is an annual limit to how

many asylees and refugees receive lawful permanent residence.

The laws involving people from Cuban, Haiti, Guatemala,

Nicaragua, El Salvador, Soviet Republic, and other Eastern

European Countries are even more complicated and involve

additional options for those immigrants.

Solutions: Clients may find the following resources useful:

For advocacy services and assistance with immigration

proceedings:

o Catholic Charities of West Tennessee: (901) 722-4700.

Their address is 1325 Jefferson Avenue, Memphis,

Tennessee 38104.

o Clinics: See “Legal Clinics in West Tennessee”

o Justice for Our Neighbors: offers legal services and

guidance on immigration matters. They may be reached

at (615) 823-1945 or http://tnjfon.org/. An appointment

is required to meet with an attorney.

o Young Women’s Christian Association: offers a Victim

Advocacy Program and immigrant women’s services.

Call (901) 323-2211 for the Memphis office. Go online

at http://www.memphisywca.org/.

For victims of “notarios,” identity theft, and similar issues:

Contact the Attorney General’s Office at (615) 741-3491.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

52

LANDLORD AND TENANT ISSUES

Problem: Many low-income Tennesseans face landlord-tenant issues due to

tensions between both parties’ struggle to meet financial

obligations and keep up with demanding responsibilities.

Requirements: If the county has 68,000 or more people, then URLTA applies

(Tenn. Code Ann. §§ 66-28-101 et seq.); if the county has less than

68,000 people, URLTA does not apply. In the context of public

housing, Tenn. Code Ann. §§ 13-20-101 applies.

A landlord may evict a tenant for non-payment of rent, abnormal

damage to the property, or commission of dangerous acts on the

property. In this case, the landlord must give 14 days’ notice. A

landlord could also evict a tenant for failure to surrender the

premises after the lease terminates, or breach under the lease which

triggers the landlord’s right to evict. In these cases, 30 days’ notice

is required. Landlords cannot shut off utilities, lock out tenants,

etc. even if the lease says so. To evict, a landlord must go to

General Sessions and get a Detainer Warrant.

Solutions: Clients may find the following resources useful:

To file a complaint against a landlord in a county of 68,000

people or more, visit the state Department of Commerce and

Insurance at http://tn.gov/consumer/.

To file a complaint when the property is a member of the

Better Business Bureau, visit http://knoxville.bbb.org/.

Call the Tennessee Division of Consumer Affairs Consumer

Hotline for concerns at (615) 741-4737.

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

53

MENTAL ILLNESS AND ADDICTION

Problem: Many low-income families and individuals do not have insurance

or do not otherwise have access to mental healthcare or addiction

services.

Services: Clients may find the following resources useful in obtaining access

to mental health or addiction services:

AGAPE Link: a directory of mental health and addiction

recovery services in Tennessee. Visit

http://www.theagapecenter.com/Treatment-Centers/Tennessee.

htm.

AGAPE Child and Family: (901) 323-3600

Alcoholics Anonymous of West Tennessee: offers meetings

and support services to those struggling with alcohol

dependence. Visit http://www.memphis-aa.org/ for the

Memphis Office or http://www.aawesttn.org/ for the Jackson

Office.

Case Management, Inc.: offers comprehensive mental health,

case management, and referral services. Call (901) 821-5600.

Memphis Health Center, Inc.: offers mental and behavioral

health services along with many other specialty services. Call

(901) 261-2011.

Tennessee Department of Mental Health: offers services and

referrals for those with mental illnesses or with substance

abuse issues. Call (615) 741-3111, (615) 532-6500, or email at

[email protected].

City of Memphis Social Service Directory:

http://www.memphis.com/government/business-directory/

social-services.

National Directory of Resources for the Needy:

National Directory of Resources for the Needy:

www.HomelessShelterDirectory.org.

54

MORTGAGE FRAUD AND PREDATORY LENDING

Problem: Especially after the recent housing crash, legal issues involving

foreclosures, predatory lending, and mortgage scams have become

more prominent.

Solutions: Clients may find the following resources useful:

The Legal Aid Society may take the case; go online to find the

nearest office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

Local Legal Aid Society Clinics (See Legal Clinics in West

Tennessee).

If you need to file a complaint against a mortgage lender, mortgage

broker, or home improvement contractor who has engaged in

fraudulent or illegal activity with respect to their services, contact:

Tennessee Department of Financial Institutions (which has the

legal responsibility for ensuring that Tennessee financial

institutions remain fiscally strong and comply with governing

authority). Call (615) 741-2236.

Tennessee Department of Commerce and Insurance at

http://tn.gov/consumer/ or (615) 741-4737.

Federal Trade Commission (which also accepts complaints

regarding identity theft) at https://www.ftccomplaintassistant.

gov/#&panel1-1 or call 1-877-382-4357.

If the wrongdoer is a member of the Better Business Bureau,

visit http://knoxville.bbb.org/.

For more questions or assistance, contact:

o The Legal Aid Society; go online to find the nearest

office to you at http://www.malsi.org/index.php

(counties of Fayette, Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

55

SOCIAL SECURITY DISABILITY BENEFITS

Problem: Clients who have disabilities are often unable to work and earn an

income. By applying for Social Security disability, eligible clients

with disabilities can receive financial assistance to offset their

inability to work and earn an income.

Eligibility: Clients must meet certain criteria in order to qualify as disabled

(the client must be unable to engage in any substantial gainful

employment, and the medical condition must either be expected to

last a year or end in death). Clients must submit medical

information, proof of identification and citizenship, employment

information (if any), workers compensation information, Social

Security number, and resource information (i.e. savings accounts).

Depending on certain factors such as work history, the client may

be required to fill out multiple forms or applications.

Solutions: Clients who have a disability must apply for benefits. Clients may

find the following resources useful:

Apply for Social Security disability benefits online at

http://www.socialsecurity.gov/applyfordisability/.

Apply for benefits over the phone by calling 1-800-772-1213

between 7:00 am and 7:00 pm.

Apply for benefits by calling to make an appointment at your

local office (find your local office at

https://secure.ssa.gov/ICON/main.jsp).

Frequently asked questions and “starter kit” to help applicants

http://www.ssa.gov/disability/disability_starter_kits_adult_eng.

htm.

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

56

SUBSIDIZED HOUSING AND HOME OWNERSHIP

Problem: Many who fall on hard times encounter difficulties in keeping their

housing. By turning to subsidized housing or to financial assistance

programs for homeowners, clients can avoid losing their homes or

suffering without utilities or food.

Eligibility: Eligibility depends on the program selected. For Public Housing or

for Housing Choice Vouchers (Section 8), clients must be

employed for a full year and make at least $14,500, have no debt to

a housing agency, and must not have defaulted on a mortgage.

There are some exceptions for the elderly or disabled. For Public

Housing or for Housing Choice Vouchers (Section 8), clients will

need to know basic information about their tenants, rental history,

income estimates, and contact information to verify income. There

are often waiting lists, and once housing becomes available, the

client must pay the greater of 30% of net income or $50 per month.

Solutions: Clients may find the following resources useful:

To apply for Public Housing or for Housing Choice Vouchers

(Section 8), contact your local Public Housing Agency at

http://www.hud.gov/offices/pih/pha/contacts/states/tn.cfm.

NeedHelpPayingBills.com: provides clients with assistance for

payment, settlement, or elimination of bills including medical,

housing, energy, and prescription drug bills. The website also

provides links to charitable organizations and benefit programs

that may help pay for these bills or reduce the burden. Visit

http://www.needhelppayingbills.com/html/tennessee_assistanc

e _programs.html for more information.

Tennessee Housing Development Agency’s Low-Income

Home Energy Assistance Program: one-time financial

assistance for those who have immediate heating and cooling

needs. Visit http://thda.org/index.aspx?NID=591 for more

information. Generally, clients must meet or be below 150% of the

Poverty Guidelines.

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

57

SUICIDE PREVENTION

Problem: If a client threatens or contemplates suicide, the client needs access

to professional counseling or medical services.

Solutions: Clients who are contemplating suicide should call a crisis hotline:

Mobile Crisis Lines by county:

o Benton, Carroll, Gibson, and Henry Counties: (800)

353-9918 (Carey Counseling Center)

o Crockett, Dyer, Haywood, Henderson, Lake, Madison,

Obion, and Weakley Counties: (800) 372-0693

(Pathways of Tennessee)

o Fayette, Lauderdale, and Tipton Counties: (800) 353-

9918 (Professional Care Services)

o Chester, Decatur, Hardin, Hardeman, and McNairy

Counties: 800-467-2515 (Quinco Community Mental

Health Center)

o Shelby County: (901) 577-9400 (Southeast Mental

Health Center)

National Suicide Hotline at (800) 784-2433, (800) 273-8255, or

for the hearing impaired at (800) 799-4889.

Tennessee Crisis Line (state Department of Mental Health) at

(800) 809-9957 or (855) 274-7471.

58

TEMPORARY ASSISTANCE FOR NEEDY FAMILIES OR “FAMILIES FIRST”

Problem: Temporary Assistance for Needy Families (TANF) is also called

Families First. This state program provides monthly financial

assistance to low-income families for a maximum of 5 years (with

some exceptions to time counted against the 5 year maximum).

Eligibility: To be eligible, generally clients must complete a Personal

Responsibility Plan (“PRP”) which details that the client will keep

children in school, keep their healthcare up to date, cooperate with

child support requirements, and participate in work training. The

client’s child usually must either be less than 18 (or 19 if still in

school), a U.S. citizen and Tennessee resident, and the family must

meet an income test. Legal guardians or relatives (such as a

grandparent, aunt/uncle, sister/brother, or cousin) could also get

Families First if the child meets the other usual conditions and the

parent is absent, dead, incapacitated, unemployed, or

underemployed. Additionally, women who are at least 6 months

pregnant may be eligible for TANF/Families First. There also may

be a work requirement of 30 hours per week for adult recipients.

Solutions: Clients may find the following resources useful:

To apply in person, find your local DHS Office at

http://www.tennessee.gov/humanserv/st_map.html.

Call your local DHS Office at 1-866-311-4287

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

59

UNEMPLOYMENT BENEFITS

Problem: Clients who have suffered a reduction of hours at work or who

have lost their jobs through no fault of their own often struggle to

meet their financial obligations. Unemployment benefits can

provide clients with financial support while they actively look for

new employment.

Eligibility: If the client did not voluntarily quit and was not fired for good

cause, it is possible that the client qualifies for unemployment

benefits. The client must be available to work (the client is

physically able to work, has a way to get to work, and is ready to

accept a job) and must be actively seeking employment. Clients

will need to have information regarding their last employer,

information on the circumstances of the termination of

employment, work history details, and a Social Security number.

Solutions: Clients may find the following resources useful:

Apply for unemployment benefits by phone at 1 (877) 813-

0950.

Apply for unemployment benefits online at https://ui.tn.gov/.

If a person is fired because of race, age, sex, handicap, or for

participating in protected activity such as filing a grievance or

participating in a workplace investigation, that person should

contact the Equal Employment Opportunity Commission

(EEOC) at 1-800-669-4000.

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

60

WAGE GARNISHMENT

Problem: Low-income clients often face a garnishment or levy when they are

behind on their financial obligations. A garnishment or levy might

be placed on income, property, legal judgments, bank accounts, tax

refunds, and more. However, a garnishment or levy might also

mean inability to pay for essentials such as food or housing.

Requirements: There are limits to the amount that can be garnished, and there are

several steps a client can take to lessen the impact of a

garnishment. For debts that are not related to taxes, bankruptcy, or

support of another person, the maximum is the lesser of 25% of

disposable wages, or the amount by which weekly wages are over

30 times the federal minimum wage. The garnishment may not be

made on public benefits such as disability benefits or Families

First.

Solutions: Clients may find the following resources useful:

To make a Motion to Pay by Installment (sometimes called a

“slow pay”), visit the Court Clerk where the client was sued

over the debt. The clerk will need information from the client

including the debt amount, how much has already been paid,

the case number, and contact information for the person who

sued over the debt. The case will usually be brought back to

court. See the Legal Aid Society of East Tennessee’s self-help

brochure for information on garnishment issues at

http://www.laet.org/getattachment/6aeb7f64-1aa1-4596-b316-

01081cf58ea9/Stopping_A_Garnishment.aspx.

To protect up to $10,000 of property and up to $217.50 per

week of wages, file a Personal Property Exemption form with

the Court Clerk. The clerk should have these forms at the

courthouse. See the Legal Aid Society of East Tennessee

brochure above.

For more questions or assistance, contact:

o The Legal Aid Society may take the case; go online to

find the nearest office to you at

http://www.malsi.org/index.php (counties of Fayette,

Lauderdale, Shelby, and Tipton) or

http://www.wtls.org/ (all other western counties).

o Local Legal Aid Society Clinics (See Legal Clinics in

West Tennessee).

61

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

CURRENT LEGAL CLINICS OFFERED IN WEST TENNESSEE

Contact Christina Magráns at [email protected] if you know of a clinic that

is not included in this list or if you have updated information for the list. Thank you for your help.

STATEWIDE LEGAL CLINICS CLINIC

NAME

REGION LOCATION, DAY, AND TIME AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Wills for

Heroes

All 1. Jackson: Sat. Feb. 22, 2014

all day at Jackson Chamber of

Commerce (197 Auditorium

St.)

2. Sevierville: Sat. March 8,

2014 all day; location is not set

3. Franklin: Sat. March 29,

2014 all day at Williamson

County Library (1314

Columbia Ave.)

4. Knoxville: Sat. March 29,

2014 all day at Knoxville Police

Dept., Safety Building (800

Howard Baker Jr. Avenue)

5. Chattanooga: Sat. April 5,

2014 all day; location is not set

6. Cookeville: Sat. April 5,

2014 all day; location is not set

7. Maryville: Fri. May 16, 2014

all day; location is not set

First responders in

Tennessee can get

wills, powers of

attorney and other

similar documents

Tennessee

Bar

Association,

Young

Lawyers

Division

Contact Bradley

Carter, Attorney

at

[email protected]

1. Jackson Clinic: Brittani Kendrick,

(731) 668-5995, [email protected]

2. Sevierville Clinic: Bryce McKenzie,

(865) 428-8780,

[email protected]

3. Franklin Clinic: Shauna Billingsley,

(615) 550-6652,

[email protected]

4. Knoxville Clinic: Ian Hennessey,

(865) 637-0203, [email protected]

5. Chattanooga Clinic: Jason Demastus,

(423) 209-7400,

[email protected]

6. Cookeville Clinic: Jason Hicks,

(931) 526-3311, [email protected]

7. Maryville Clinic: Ashley Bentley,

(865) 927-8389,

[email protected]

HELP

(Homeless

Experience

Legal

Protection)

All Clinic times, days, and

locations for 2014 are TBA. Legal services to

those who are

homeless

(employment, estate,

tax, some criminal)

Baker

Donelson

62

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Advance

Directives

Initiative

West Clinic locations, times

and days for 2014 are

TBA. Generally held in

hospitals and nursing

homes

Estate planning matters such

as advance directives, wills,

etc.

Legal Aid

Society and

Memphis Bar

Association

1. Call Memphis Bar

Association at (901) 527-3573

or sign up at https://m.360.

memphisbar.org/admin/

forms/viewform.aspx?id

=3988

2. Contact Linda Warren

Seely, Attorney at (901) 523-

8822 or e-mail her at

[email protected]

Contact the Legal

Aid Society Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

Attorney of the

Day Program

(Memphis Area)

West Clinic times and days

for 2014 are TBA.

Historically held each

Thursday beginning at

1:30 pm at the Shelby

County Courthouse (140

Adams Ave., Memphis,

TN).

Volunteer attorneys meet with

walk-in clients and provide

advice, counsel, referrals and

sometimes extended services

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or (901) 523-8822

Contact the Legal

Aid Office nearest

to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

Bankruptcy

Alternative

Clinic

West By appointment only;

call (901) 523-8822

Community education

programs; time at each

program for clients to talk

about their individual

problems; and for those in

need of additional assistance,

to provide an appropriate

referral to either a pro bono

consumer or bankruptcy

attorney

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or (901) 523-8822

Contact the Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

63

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Bar Clinic

(Tipton County)

West Clinic times and days

for 2014 are TBA.

Historically held at 1st

Presbyterian Church

(403 South Main St.,

Covington, TN 38019)

General advice on civil matters

(housing, benefits, taxes,

estate, family, property,

landlord/tenant, contract, etc.)

Tipton County

Bar

Association

Contact Amber Shaw,

Attorney at

[email protected] or

call (901) 476-2434

Call (901) 476-

2434

Child and

Family

Litigation Clinic

West Cases are accepted

through the University’s

clinic program

Child abuse and neglect, foster

care, delinquency, child

custody, paternity, adoption,

education, mental health,

public benefits, etc.

University of

Memphis Cecil

C. Humphreys

School of Law

(1 N. Front St.,

Memphis, TN

38103)

Call (901) 678-2421 or email

Prof. Christina Zawisza at

[email protected]

Call (901) 678-

2421

Civil Clinic

(Shelby County)

West Call (901) 543-3395 for

an appointment at CLC

(910 Vance Ave.,

Memphis, TN 38126)

General civil matters Community

Legal Center

Contact Meg Jones, Executive

Director at (901) 543-3395 or

email at [email protected]

Volunteer online at

http://www.clcmemphis.com/volunteerapp.html

Call CLC at (901)

543-3395

Civil Litigation

Clinic

West Cases pending before

General Sessions,

Circuit or Chancery

Courts of Shelby

County; cases are

accepted through the

University’s clinic

program

Landlord/tenant, consumer

protection, and debtor/creditor

disputes

University of

Memphis Cecil

C. Humphreys

School of Law

(1 N. Front St.,

Memphis, TN

38103)

Call (901) 678-2421 or email

Prof. Daniel Schaffzin at

[email protected]

Call (901) 678-

2421

64

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Community

Legal Center

West Call (901) 543-3395 for

an appointment at CLC

(910 Vance Ave.,

Memphis, TN 38126)

Landlord/tenant, guardianship

and conservatorships,

garnishments, commercial

contracts, probate, non-

contested divorces, adoptions,

asylum, U visas, T visas,

change of status, and voluntary

departure

Community

Legal Center

Contact Meg Jones, Executive

Director at (901) 543-3395 or

email at [email protected]

Volunteer online at

http://www.clcmemphis.com/

volunteerapp.html

Call CLC at (901)

543-3395

Consumer Clinic West Clinic locations, times

and days for 2014 are

TBA.

Assistance for those with

consumer issues

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at (901) 523-8822 or

e-mail at [email protected]

Contact the Legal

Aid Society Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

Courthouse

Advice and

Counsel Day

West Shelby County

Courthouse (140 Adams

Ave., Memphis, TN) in

Room 134 each

Thursday at 1:30 pm

Free legal advice and

assistance on civil issues at the

courthouse

Memphis Bar

Association

Contact Linda Warren Seely,

Attorney at [email protected]

or (901) 523-8822

Contact the Legal

Aid Society Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

65

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Divorce Clinic

(Pro Se)

West Call for an appointment

and to get location

(either at Shelby County

Courthouse, 140 Adams

Ave., Memphis, TN or

at Center itself 910

Vance Dr., Memphis

TN)

Assistance to those who face

divorce proceedings without

an attorney

Community

Legal Center

Contact Meg Jones, Executive

Director at (901) 543-3395 or

email at [email protected]

Call (901) 543-

3395 or (901) 545-

3331

Divorce

Workshop (Pro

Se)

West Monthly at the Shelby

County Courthouse,

Room 134 (140 Adams

Ave., Memphis TN).

You must call to be

screened and for an

appointment (see below)

For Memphis office, call

(901) 523-8822

For Fayette or

Lauderdale County, call

(901) 476-1808 or (888)

207-6386

Get forms needed to file and

complete an uncontested no–

asset divorce, help in

completing the forms, answers

on questions and information

about the legal issues and

procedures involved in

divorces

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or at (901) 523-8822

Contact the Legal

Aid Society Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

66

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Earn Benefits

Program

West Call-in service can be

reached at (901) 523-

8822, ext. 442

A call-in screening program

for benefits programs

including Health and

Nutrition, Housing and

Utilities, Families and

Children, and Education and

Income

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or at (901) 523-8822

Call (901) 523-

8822, ext. 442

Elder Law

Clinic

West Cases are accepted

through the University’s

clinic program

Consumer protection, financial

exploitation, conservatorship,

real property, grandparent

adoption, health care, Social

Security, wills, and advance

directives

University of

Memphis Cecil

C. Humphreys

School of Law

(1 N. Front St.,

Memphis, TN

38103)

Call (901) 678-2421 or email

Prof. Donna Harkness at

[email protected]

Call (901) 678-

2421

Family Law

Advice Group

Clinic

West Third Thursday of each

month from 3:00 pm to

5:00 pm at Memphis

Area Legal Services

Covington Office (899-

A Hwy. 51 South,

Covington, TN)

Legal advice on family issues Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or (901) 523-8822

Contact the Legal

Aid Society Office

nearest to you:

1. Memphis Office:

(901) 523-8822

2. Covington

Office: (901) 476-

1808

67

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY,

AND TIME

AREAS OF HELP SPONSOR ATTORNEY INVOLVEMENT EVENT

QUESTIONS

Family Law

Clinic

West Contact Thomas

Coupe’ at (901) 405-

8581 or Sherry

Schedler at (901)

405-8526

Assistance with case review,

child support questions, and

information on other family

law matters

Office of the

Advocate for Non-

Custodial Parents,

and University of

Memphis Cecil C.

Humphreys School

of Law

Contact Thomas Coupe’ at

(901) 405-8581 or Sherry

Schedler at (901) 405-8526

Contact Thomas

Coupe’ at (901)

405-8581 or Sherry

Schedler at (901)

405-8526

Homeless

Experience

Legal Protection

(HELP) Clinic

West Second Tuesday of

each month from

1:00 pm to 3:00 pm

at Hospitality Hub,

146 Jefferson Ave,

Memphis, TN)

Legal services to those who

are homeless (employment,

estate, tax, some criminal, etc.)

Baker-Donelson Contact Lori H. Patterson,

Attorney at

[email protected]

m

Contact Lori H.

Patterson, Attorney

at

lpatterson@bakerd

onelson

.com

Home

Preservation

Project

West Call for a

consultation at (901)

255-3444

Help for those in Shelby,

Tipton, Lauderdale and

Fayette counties who may lose

their homes to foreclosure,

largely as a result of

irresponsible lending practices

Memphis Area

Legal Services

Contact Linda Warren Seely,

Attorney at [email protected]

or (901) 523-8822

Call for a

consultation at

(901) 255-3444

Housing

Adjudication

Clinic

West Cases are accepted

through the

University’s clinic

program

Housing matters University of

Memphis Cecil C.

Humphreys School

of Law (1 N. Front

St., Memphis, TN

38103)

Call (901) 678-2421 or email

Prof. Daniel M. Schaffzin at

[email protected]

Call (901) 678-

2421

68

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Mediation Clinic West Cases are accepted

through the University’s

clinic program

Mediation University of

Memphis Cecil

C. Humphreys

School of Law

(1 N. Front St.,

Memphis, TN

38103)

Call (901) 678-2421 to

speak with Prof. Stephen

Shields

Call (901) 678-2421

Mediator of the

Day Clinic

West Shelby County

Courthouse (140 Adams

Ave., Memphis TN) in

Judge Deborah

Henderson’s courtroom

every Wednesday, all

day

Mediation services Memphis Bar

Association

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

Contact the Legal Aid Society

Office nearest to you:

1. Memphis Office: (901) 523-

8822

2. Covington Office: (901)

476-1808

Memphis Fair

Housing Project

West To apply for assistance,

call (901) 432-4663.

Help to victims of

fair housing

discrimination,

predatory lending,

landlord-tenant

issues, foreclosure, or

mortgage default

Memphis Area

Legal Services

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

To apply for assistance, call

(901) 432-4663.

Opportunity Plus

Project

West To apply for assistance,

call (901) 523-8890 or

(901) 523-8822 ext. 190

Case-management,

referrals, counseling,

and financial

assistance for

domestic violence

victims

Memphis Area

Legal Services

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

To apply for assistance, call

(901) 523-8890 or (901) 523-

8822 ext. 190

69

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Pro Bono Legal

Assistance in

General Sessions

(Madison

County)

West Clinic times, days, and

locations for 2014 are

TBA. Historically held at

Madison County General

Sessions Court, Division I

(100 E. Main St., Jackson

TN)

Assistance for

those with matters

before the Court

of General

Sessions and

without an

attorney

West TN Legal

Services

Contact Kathryn Tucker,

Pro Bono Coordinator

with West TN Legal

Services at

[email protected] or

(731) 426-1308

Call (731) 426-1308

Project Homeless

Connect

West Times, days, and locations

for 2014 are TBA. Homeless can get

legal advice on

civil and criminal

matters to help

transition out of

homelessness

Community

Alliance for the

Homeless and

Cecil C.

Humphreys

School of Law

Contact Josh Spickler at

[email protected]

Contact Josh Spickler at

[email protected]

Pro Se Divorce

Clinic

West Held on a monthly basis;

call for screening. Call

(901) 523-8822 for

Memphis, (901) 476-1808

for Covington

People in need of

divorce learn how

to represent

themselves in

court

Memphis Area

Legal Services

and Divorce

Inc.

Contact Matt Macaw at

mrmacaw@divorceincorp

oratedonline.com

Held on a monthly basis; call

for screening. Call (901) 523-

8822 for Memphis, (901) 476-

1808 for Covington

Pro Se Divorce

Clinic (Shelby

County)

West Call (901) 543-3395 for an

appointment at CLC (910

Vance Ave., Memphis, TN

38126)

Information and

limited

representation for

divorce cases

Community

Legal Center

Contact Meg Jones,

Executive Director at

(901) 543-3395 or email at

[email protected]

Volunteer online at

http://www.clcmemphis.c

om/volunteerapp.html

Call CLC at (901) 543-3395

70

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Pro Se Family

Law Mediation

West Tuesdays, Thursdays, and

Fridays in Madison County

Juvenile Court (110 Irby

Street, Jackson, TN). This

service is only available to

those without an attorney

and who have already filed

documents with the Court.

Child access and

visitation issues in

Madison County

Juvenile Court for

pro se litigants

who have already

filed documents

Madison

County

Juvenile Court

Contact Bart Swift, Court

Clerk or Jody Harper (Pro

Se Specialist) at (731)

423-6148

Contact Bart Swift, Court

Clerk or Jody Harper (Pro Se

Specialist) at (731) 423-6148

Pro Se General

Clinics (Fayette

and Hardeman

Counties)

West Call for an appointment at

(901) 466-7766. Thursdays

from 1:00 pm to 4:00 pm at

Criminal Justice Centers in

Fayette County (705 Justice

Center Dr., Somerville, TN)

or Hardeman County (505

S. Main St., Bolivar, TN).

General advice on

civil matters

(housing, benefits,

taxes, estate,

family, property,

landlord/tenant,

contract, etc.)

Law Office of

Leslie Miller,

General

Sessions, and

Juvenile Courts

of Fayette and

Hardeman

Counties

Call Leslie Miller,

Attorney at (901) 466-

7766 or Mike French,

Court Administrator at

(901) 466-5205

Call for an appointment at

(901) 466-7766 for Leslie

Miller or (901) 466-5205 for

Mike French

Pro Se General

Clinics (Tipton

County)

West Clinic times, days, and

locations for 2014 are

TBA.

Matters before the

Court of General

Sessions

Tipton County

Bar

Association

Contact Amber Shaw,

Attorney at

[email protected] or call (901) 476-2434

Call (901) 476-2434

Rural Outreach

Clinic

West Thursdays from 9:00 am to

3:00 pm at Fayette Co.

Commission on Aging

(198 Kay Dr.,

Somerville, TN). Calling

for appointments is

encouraged at (901) 476-

1808.

General advice on

civil matters

(housing, benefits,

taxes, estate,

family, property,

landlord/tenant,

contract, etc.)

Memphis Area

Legal Services

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

Call (901) 476-1808

71

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Saturday Legal

Clinic

West Second Saturday of each

month from 10:00 am to

12:00 pm at the Ben Hooks

Library (3030 Poplar Ave.,

Memphis TN)

General advice on

civil matters

(housing, benefits,

taxes, estate,

family, property,

landlord/tenant,

contract, etc.)

Memphis Bar

Association

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

Contact the Legal Aid Society

Office nearest to you:

1. Memphis Office: (901) 523-

8822

2. Covington Office: (901)

476-1808

St. Jude

Conservatorship

Program

West Clinic locations, times and

days for 2014 are TBA.

Memphis Area

Legal Services

Contact Linda Warren

Seely, Attorney at (901)

523-8822 or e-mail at

[email protected]

Contact the Legal Aid Society

Office nearest to you:

1. Memphis Office: (901) 523-

8822

2. Covington Office: (901)

476-1808

Veterans Free

Legal Clinic

West Clinic times and days for

2014 are TBA. Historically

held at 1407 Union Ave.,

8th Floor, Suite 805; usually

on the fourth Tuesday of

each month at 2:00 pm.

Areas of law

impacting veterans

Memphis Bar

Association

and Memphis

Area Legal

Services

Contact Linda Warren

Seely, Attorney at

[email protected] or (901)

523-8822

Contact the Legal Aid Office

nearest to you:

1. Memphis Office: (901) 523-

8822

2. Covington Office: (901)

476-1808

72

This document was updated in February 2014.

This list is subject to change and is not exclusive.

These clinics are not guaranteed to have the resources at all times to help.

WEST TENNESSEE LEGAL CLINICS

CLINIC NAME REGION LOCATION, DAY, AND

TIME

AREAS OF HELP SPONSOR ATTORNEY

INVOLVEMENT

EVENT QUESTIONS

Volunteer Income

Taxpayer

Assistance

Project

West 1. Cecil C. Humphreys

School of Law: Clinic

times and days for 2014

are TBA.

2. IRS VITA: find a

location and time online at

http://irs.treasury.gov/freetaxprep/

Get assistance

filing income tax

returns

Cecil C.

Humphreys

School of Law

1. Contact Prof. William

Kratzke at

[email protected]

or (901) 678-3221

2. Visit the IRS website

for a time and location

near you at

http://irs.treasury.gov/fre

etaxprep/

Contact Prof. William Kratzke

at

[email protected] or

(901) 678-3221

WLOK Radio

Legal Call-In

Show

West Mondays from 6:00 pm to

7:00 pm. Call in at (901)

888-6805

General advice on

civil matters

(housing, benefits,

taxes, estate,

family, property,

landlord/tenant,

contract, etc.)

WLOK and

West TN Legal

Services

Contact Buck Lewis,

Attorney at

[email protected]

m or Linda Warren Seely,

Attorney at

[email protected]

Go to http://www.wlok.com/

or call (901) 527-9565 (front

desk)