Volumen 6 del Libro Blanco Mobile Marketing 2007 IAB

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    ="8+ Hccgsn h Db}gpbg} cnb `hbmh hbcfh mgsmg gi k|di="0+ Wbd|gpshidhcdb mg ihs cnkwbdchcdnbgs k|digs

    ="3+ Cnb|gpagbcdh gb}pg pgmgs mg }gcbninah k|di t pgmgs DZ

    ="=+ Khmwphcdb mgi kgpchmn? }hpdlhs zihbhs mg k|digs

    ="7+ Zgpsnbhidhcdb mg ih cnkwbdchcdb? agninchidhcdb

    7" Khpcn Igahi? Awh mg ihs @wgbhs Zpc}dchs

    7"8+@hsg mg mh}ns mg Wswhpdns

    7"8"8+ Hixwdigp @@MM h }gpcgpns7"8"0+ Cpghcdb mg @@MM zpnzdhs?

    7"8"0"8+ Pgcnadmh mg mh}ns zgpsnbhigs

    7"8"0"0+ Hccgsn h mh}ns znp cwgb}h mg }gpcgpns

    7"8"0"3+ Cgsdb mg mh}ns zgpsnbhigs

    7"8"3+ Wsn mg mh}ns mg inchidhcdb

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    :" N`og}d|n mg Gi Id`pn @ihbcn mg Khpeg}dba gb K|digs

    DH@ Szhdb) ih hsncdhcdb xwg pgzpgsgb}h h ks mgi 47' mgi sgc}np

    zw`idcd}hpdn db}gphc}d|n gszhni) ihbh hi kgpchmn gi \D \niwkgb

    mg sws Cwhmgpbns mg Cnkwbdchcdb Db}gphc}d|h? gi Id`pn @ihbcn

    mgi Khpeg}dba gb k|digs &}hk`db iihkhmn kn`dig khpeg}dba$"

    Gs}g zpntgc}n sg gbkhpch mgb}pn mg ins n`og}d|ns xwg }dgbg DH@ mg

    lnkgb}hp g dkzwishp gi mgshppniin mgi khpeg}dba t ih zw`idcdmhm

    db}gphc}d|h"

    H }ph|s mgi Apwzn mg ]ph`hon mg DH@ Szhdb) fh sdmn znsd`ig gih+

    `nphp gs}g ID@PN @IHBCN) xwg zpg}gbmg cnbsnidmhpsg cnkn wb

    mncwkgb}n pglgpgb}g mg cnbswi}h) mdpdadmn h cwhixwdgp zpnlgsdnbhit hbwbcdhb}g db}gpgshmn gb cnbncgp ins `gbgldcdns t |gb}hohs mgi

    chbhi k|di cnkn zih}hlnpkh zw`idcd}hpdh" Gb i) gi igc}np gbcnb+

    }php wbh mgscpdzcdb mg }nmns ins hszgc}ns pgihcdnbhmns cnb ihs

    chkzhhs mg khpeg}dba t zw`idcdmhm pghidhmhs gb gi k|di) cnb

    gi ldb mg hcihphp cwgs}dnbgs h |gcgs cnblwshs mg`dmn h ih bn|gmhm

    mgi kgmdn"

    Mgsmg DH@ Szhdb) xwgpgkns mhp bwgs}pn ks sdbcgpn haphmgcd+kdgb}n h }nmns hxwgiins xwg cnb sw dbgs}dkh`ig }ph`hon t hzntn

    fhb fgcfn znsd`ig sw gmdcdb? @npoh Khpdbhs) Mdpgc}np Agbgphi mg

    @nwbadnpbn Khpeg}dba Sgp|dcgs+KHKD &qqq"khkd"cnk"gs$

    Ohdkg Hawii) Mdpgc}np D%M mg Kgmdh|gs} Apnwz &qqq"skad`g+

    pdh"gs$) Khpd`gi Anbig) Mdpgc}nph mg Cwgb}hs Ginadh+

    Cnbswzgpkdsn) &qqq"cnbswzgpkdsn"cnk$) Ons Kdawgi Hsgbon)

    mgshppniihmnp }gcbniadcn mg _gm Mdad}hi &qqq"gmmdad}hi"gs$

    Hbagi Lgpbhbmg Bg`n} t Haws}b mg Mdgan) Mdpgc}npgs mgZgpkdssdnb Khpeg}dba mg Hmidbe &qqq"hmidbe"bg}$) Sdv}n Hpdhs)

    zpgsdmgb}g mg ih KKH &qqq"kkhszhdb"cnk$ g Dsh`gi Chs}pn)

    Mdpgc}nph mg Cnkwbdch+cdb mg ih KKH) Hb}b Kpxwg

    =

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    Chhmhs) Agpgb}g Cnkgpcdhi mg Nphbag t Agnpadbh Pdl d

    Mnkgbgcf) Pgsznbsh`ig mg Cnkwbdchcdb Gv}gpbh mg ]gkzns 08

    &qqq"}gkzns08"gs$"

    DH@+Szhdb mh hsdkdskn ihs aphcdhs h Hw}ncnb}pni) CnbldhbhNbidbg t Pdgs}ph H`nahmns) znp gi hsgsnphkdgb}n zpgs}hmn zhph gi

    hzhp}hmn igahi mgi id`pn"

    Gszgphkns xwg }gbads gb cwgb}h GI ID@PN @IHBCN mgi KHP+

    EG]DBA GB K\DIGS cnkn Mncwkgb}n pglgpgb}g mg cnbswi}h

    zhph sni|gb}hp cwhixwdgp mwmh xwg ns zwgmh swpadp h ih fnph mg

    zihbdldchp chkzhhs gb k|digs"

    8" Db}pnmwccdb

    8"8+Xw gs gi Khpeg}dba gb K|digs

    Gi k|di sg fh cnb|gp}dmn gb zncn gszhcdn mg }dgkzn gb gi kgmdn

    cnb khtnp cn`gp}wph t zgbg}phcdb mgi kgpchmn) cnbcpg}hkgb+

    }g wb 14' &3 Nih GAK 0::

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    kd}g ih db}gphccdb gb}pg gi cidgb}g t ih khpch t gs}h`igcg wb

    bwg|n chbhi mg cnkwbdchcdb lcdi mg w}didhp zhph ins wswhpdns"

    Gb ihs chkzhhs mg ldmgidhcdb) th gvds}g wbh pgihcdb gb}pg ih

    khpch t gi cidgb}g) t mgshppniihp gs}h pgihcdb bn gs }hb db}pwsd|n

    cnkn cpghpih mgsmg cgpn5 znp gs}g kn}d|n) sd ihs chkzhhs mgsh+

    ppniihb cnppgc}hkgb}g ih pgihcdb mg ih khpch cnb ins cidgb}gs)s}ns gs}hpb ks mdszwgs}ns h gb}php gb ih cnkwbdchcdb"

    Ins n`og}d|ns zhph ins xwg sg swgig w}didhp gi Khpeg}dba K|di

    snb?

    Dbcpgkgb}hp ih dkhagb mg wbh khpch t sws |gb}hs?

    Mdpdadp }pldcn hi zwb}n mg |gb}h"

    Agbgphp zpnkncdnbgs mg zpwg`h mg zpnmwc}n" Dbcgb}d|hp ih pgzg}dcdb mg cnkzph mgi zpnmwc}n"

    Pghidhp chkzhhs mg cnkwbdchcdb mdpgc}h t zgpsnbhidhmh h

    }ph|s mgi hixwdigp mg ids}hs gv}gpbhs h wswhpdns xwg fhb snidcd}h+

    mn dblnpkhcdb cnkgpcdhi sn`pg zpnmwc}ns) sgp|dcdns n zpnkncdn+

    bgs"

    Ldmgidhp hi cnbswkdmnp ldbhi"

    8"0+Chphc}gps}dchs mdlgpgbcdhigs mgi Khpeg}dba gb k|digs? |gb+}hohs

    +Wbd|gpshidmhm

    Gi k|di sg fh cnb|gp}dmn gb wb kgmdn chsd wbd|gpshi) cnb wbh

    zgbg}phcdb xwg pnh gi 6:' mg ih zn`ihcdb khtnp mg 8= hns

    &Lwgb}g? GAK 3 Nih 0::

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    kgmdcdb mgi pg}npbn mg ihs db|gpsdnbgs gb mds}db}ns zwb}ns mgi

    zpncgsn mg cnbsgcwcdb mg wb cidgb}g &cns}g znp dkzhc}n) cns}g

    znp pgszwgs}h) cns}g znp cnb|gpsdb$ cnbncdgbmn ins pgswi}hmns

    mg lnpkh pzdmh) zpgcdsh t cnbcpg}h"

    +Db}gphc}d|dmhm

    Gi k|di gs gi kgmdn db}gphc}d|n znp gvcgigbcdh) zwgs}n xwg ih

    zpnzdh mgldbdcdb mgi kdskn gs ih mg wbh fgpphkdgb}h mg db}gphc+

    cdb" Ih cnbgvdb mg mn`ig sgb}dmn gs}h`igcdmh gb}pg wswhpdns n

    gb}pg cnkzhhs t wswhpdns lhcdid}h ih gvzin}hcdb mg }cbdchs

    |dphigs mg cnkwbdchcdb t ih agbgphcdb mg `hsgs mg mh}ns cnb

    dblnpkhcdnbgs pgcnadmhs h zhp}dp mgi zgpkdsn mgi wswhpdn"

    +Db}gaphcdb

    Gi k|di gs w}didhmn znp dbmd|dmwns xwg) hmgks) snb hwmdgbcdhs

    mg }nmh wbh `h}gph mg n}pns kgmdns mdad}higs t bn mdad}higs" Mdcfh

    mwzidchcdb lhcdid}h ih db}gaphcdb mgi k|di gb gi kdv mg kgmdns

    mg cwhixwdgp cnkwbdchcdb? bn gs ks xwg n}ph |h mg hccgsn hi

    cnbswkdmnp) wbh |h ks zpvdkh t zgpsnbhidh`ig &ih chzhcdmhm

    mg sgakgb}hcdb mgi k|di iigah fhs}h ih dbmd|dmwhidhcdb sd hssg mgsgh$ mg fhcgp iigahp ins kdskns kgbshogs &dbciwsn ihs kds+

    khs cpgh}d|dmhmgs) wbh |g xwg ih chzhcdmhm mg }phbskdsdb mg

    lnpkh}ns kwi}dkgmdh gxwd|hig h in xwg cnbncgkns cnkn }gig|d+

    sdb$ xwg h }ph|s mg n}pns kgmdns) sin xwg cnb ihs |gb}hohs mg

    ih mdad}hidhcdb &db}gphccdb t cnb}pni) cnkn hch`hkns mg dbmd+

    chp$" Gb mgldbd}d|h) gs wb kgmdn sgigc}d|n) w`dcwn t zgpsnbhidh+

    `ig? sg zwgmg gscnagp gi }hpag}) mgldbdp ih fnph mg ih cnkwbdchcdb

    g dbmd|dmwhidhp gi kgbshog t sdgkzpg iigahp hi cidgb}g"

    +Cpgh}d|n) dbbn|hmnp) gldch t mg `hon cns}g

    Gi k|di sg chphc}gpdh znp sgp wb kgmdn cpgh}d|n) dbbn|hmnp t

    gldch cnb ins bwg|ns h|hbcgs }gcbniadcns? Qhz Zwsf) KKS t

    Oh|h hkzih ihs znsd`didmhmgs cpgh}d|hs"

    Hmgks }dgbg wb `hon cns}g znp dkzhc}n pgszgc}n h n}pns kgmdns

    cnb|gbcdnbhigs mg khpeg}dba mdpgc}n) sdgbmn dbciwsn hw}n+cns}g+h`ig cnb SKS Zpgkdwk"

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    8"3+ Mh}ns mg Kgpchmn t zgbg}phcdb

    Sgab HG]DC &qqq"hg}dc"gs$ gb gi 0::< sg iig| h ch`n gb Gszhh

    ih |gb}h mg ks mg 0: kdiinbgs mg }gpkdbhigs) in xwg swznbg wb

    87' ks xwg gb 0::7" Gi 47' mg ins gxwdzns cnb cninp t chzhcd+

    mhm kwi}dkgmdh t gi 6=' cnb ckhph mg ln}ns" Ins }gpkdbhigs cnbzhb}hiih gb `ihbcn t bgapn t sdb sgp|dcdn mg mh}ns h }ph|s mg

    AZPS n d+knmg fhb mgshzhpgcdmn chsd mgi kgpchmn" Ins wswhpdns

    gs}b chk`dhbmn mg k|di chmh 0: kgsgs" Gi 43' mg ins }gpkdbh+

    igs k|digs snb cnkzh}d`igs cnb ih }gcbninah Qhz) ks mgi 13'

    dbcnpznph `iwg}nn}f t gi =:' }hpog}h mg kgknpdh"

    Ih zgbg}phcdb mgi k|di gb ih sncdgmhm gszhnih gs mgi 4

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    Znp gogkzin) gb gi cwhmpn hmowb}n zpncgmgb}g mg ih mgcihphcdb

    mg gb}pg|ds}hmns &mnbmg mgcihphb xw zdgbshb xwg znsgg sw k|di

    t xw w}didhb$ ins sgp|dcdns SKS mg dblnpkhcdb snb mgcihphmns

    znp wb =3' mg wswhpdns) zgpn w}didhmns znp gi 8:' &hzgbhs wb

    07'$) kdgb}phs ih ckhph mg ln}ns hzhpgcg gb gi 07' mg ins wswh+

    pdns mg k|digs zgpn gs w}didhmh znp gi 87' mg ins kdskns &wb

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    8:

    Znp n}pn ihmn) wbh igc}wph cnkgpcdhi mg gs}h g|niwcdb gs ih znsd+

    `didmhm mg sgakgb}hp g dmgb}dldchp md|gpsns }dzns mg wswhpdns mg

    k|di) }nmns giins kwt h}phc}d|ns mgsmg gi zwb}n mg |ds}h cnkgp+

    cdhi t zw`idcd}hpdn t chmh wbn cnb wbhs chphc}gps}dchs sncdnmg+

    knapldchs gszgcldchs xwg) cnb }nmh sgawpdmhm) }hk`db mgpd|h+

    pb gb wbns zh}pnbgs mg cnbswkn zpnzdns) kn}d|n znp gi cwhi sw|hinp zw`idcd}hpdn t cnkgpcdhi mgsmg gs}h zgpszgc}d|h kgpgcg sgp

    gszgcdhikgb}g pgsghmn"

    8"7 Fd}ns mg ih }giglnbh k|di gb Gszhh

    8460? cnkdgbn mg ih gvzin}hcdb cnkgpcdhi mg ih }giglnbh k|digb Gszhh"

    844:? sg gkzdghb h cnkgpcdhidhp }gpkdbhigs ks `hph}ns t

    zgxwgns) in xwg dkzwish ih znzwihpdhcdb mg ih }giglnbh k|di"

    844=? id`gphidhcdb mg ih }giglnbh k|di) cnbcgmdbmnsg mns

    cnbcgsdnbgs hmkdbds}ph}d|hs cnb }gcbninah ASK h ]giglbdch

    K|digs t h Hdp}gi K|di"

    8444? 8: kdiinbgs mg cidgb}gs mg }giglnbh k|di"

    8444? gb}ph HKGBH t sg agbgphidh gi wsn mg ins SKS"0:::? sg hmowmdchb cwh}pn idcgbcdhs zhph nlpgcgp }giglnbh k|di

    mg }gpcgph agbgphcdb cnb gi gs}bmhp WK]S &Wbd|gpshi Kn`dig

    Ins gszhnigs t gi wsn mgi k|di"

    G|niwcdb znp gmhmgs

    Kgbshogs mg }gv}n =7)7

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    ]gigcnkkwbdch}dnbs Sts}gk$) wbh h chmh wbh mg ihs cnbcgsdnbh+

    pdhs mg sgp|dcdns ASK n MCS+86::) t wbh cwhp}h h wb cnbsnpcdn

    mgbnkdbhmn Vlgph" Bn n`s}hb}g) znp chwsh mg zpn`igkhs }gcbn+

    iadcns) ih zpgs}hcdb mg sgp|dcdns h|hbhmns mg 3A bn gs wbh pgh+

    idmhm gb Gszhh fhs}h 0::3"

    0::8? Hdp}gi zhsh h sgp \nmhlnbg"0::7? sg zpnmwcg ih |gb}h mg Pg}g|dsdb K|di h ih lphbcgsh

    Nphbag"

    0::

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    cnkzhh inq cns} mg }giglnbh k|di) zhph fhcgpsg wb fwgcn

    gb gi kgpchmn gszhni"

    Gi ihbhkdgb}n cnkgpcdhi }w|n iwahp gi 8 mg mdcdgk`pg mg 0::< gb

    ihs knmhidmhmgs mg cnb}ph}n t zpgzhan" Hc}whikgb}g }dgbg cn`gp+

    }wph cnb pgm 3A zpnzdh gb ncfn cdwmhmgs &Khmpdm) @hpcginbh)@di`hn) \higbcdh) Sg|diih) Kihah) Cmd t Zhikh mg Khiinpch$ t

    gs} }ph`hohbmn zhph nlpgcgp sgp|dcdn cnb sw zpnzdh dblphgs}pwc}w+

    ph gb n}phs sdg}g cdwmhmgs ks"

    0"8"0 Bwg|ns owahmnpgs gb gi kgpchmn

    ]pgcg cnkzhhs) gb}pg ihs xwg ldawphb Gi Cnp}g Dbais) Chppglnwp)

    Gwsehi}gi) mdsznbgb th mg ih idcgbcdh H0 xwg igs fh`did}h zhph ihzpgs}hcdb mgi sgp|dcdn mg }giglnbh k|di gb chidmhm mg nzgphmnp

    k|di |dp}whi &NK\$"

    Ins mgbnkdbhmns nzgphmnpgs k|digs |dp}whigs &gb hmgihb}g)

    NK\s$ snb db}gpkgmdhpdns xwg nlpgcgb sgp|dcdns mg }giglnbh

    k|di h sws cidgb}gs h }ph|s mg ihs pgmgs mg ihs nzgphmnphs gvds+

    }gb}gs" Sg }ph}h mg wbh ldawph xwg th gvds}g gb }giglnbh ldoh t xwg

    gb gi hccgsn h Db}gpbg} sg kh}gpdhidh gb gi DSZ xwg w}didh hccgsndbmdpgc}n hi `wcig mg h`nbhmn) t xwg zgpkd}dph hwkgb}hp ih cnk+

    zg}gbcdh t mgshppniihp bwg|ns kgpchmns"

    Sg zpg| xwg gi ihbhkdgb}n cnkgpcdhi mg NK\s hznp}g khtnp

    mdbhkdskn t mdlgpgbcdhcdb gb cwhb}n h ih nlgp}h mdsznbd`ig zhph

    ins cnbswkdmnpgs t zpgs}hmnpgs mg sgp|dcdns" Znp n}pn ihmn) ih

    znsd`ig gb}phmh mg nzgphmnpgs gszgcdhidhmns fhp ks lcdi ih

    sgakgb}hcdb mgi z`idcn hi xwg zwgmgb dp mgs}dbhmhs ihs chkzh+hs mg k+khpeg}dba" Ins bwg|n nzgphmnpgs xwg th fhb gb}phmn

    gb gi kgpchmn snb? Chppglnp) GI Cnp}g Dbais) Gwseh}gi) ]fg

    Zfnbg Fnwsg t Th"cnk"

    Chppglnwp?

    Chppglnwp sg fh hidhmn cnb Nphbag zhph cnb|gp}dpsg gb nzgphmnp

    k|di |dp}whi) sdgbmn ih zpdkgph gkzpgsh mg mds}pd`wcdb xwgnlpgcg gs}g sgp|dcdn gb Gszhh"

    80

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    8=

    0"0" Cnkwbdchcdnbgs xwg sg zwgmgb gs}h`igcgp cnb ihs mdlgpgb+

    }gs }gcbninahs mg pgm

    Sg fhb dmn mgshppniihbmn zpn}ncnins &gs}bmhpgs mg cnkwbdch+

    cdb$ xwg zgpkd}gb gi gb|n mg dblnpkhcdb h }ph|s mg ihs mds+

    }db}hs }gcbninahs"

    Ins zpn}ncnins |hb) mgsmg gi cnbncdmn sks xwg zgpkd}g gi gb|n

    mg 8

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    8