Volume 3, Number 1 The State of the Internet · Each quarter, Akamai publishes a “State of the...
Transcript of Volume 3, Number 1 The State of the Internet · Each quarter, Akamai publishes a “State of the...
1st Quarter, 2010 Report
Volume 3, Number 1
The State of the Internet
The “spinning globe” featured in the Akamai NOCC represents where Akamai servers are located and how much traffic they are seeing.
Executive SummaryEach quarter, Akamai publishes a “State of the Internet” report. This report includes data gathered from across Akamai’s global server network about attack traffic, broadband adoption, and mobile connectivity, as well as trends seen in this data over time. Periodically, it also aggregates publicly available news and information about notable events seen throughout the quarter, including Denial of Service attacks, Web site hacks, and network events, including outages and new connections.
During the first quarter of 2010, Akamai observed attack traffic originating from 198 unique countries around
the world. Russia remained the top attack traffic source, accounting for 12% of observed attack traffic in total.
The United States and China once again held the second and third place spots respectively, accounting for nearly
20% of observed attack traffic. Attack traffic concentration returned to levels seen in the third quarter of 2009,
with the top 10 ports once again seeing nearly 95% of the observed attack traffic. We noted that when aggregat-
ed at a continental level, Europe was responsible for the highest percentage of attacks seen in the first quarter,
both overall, and for attacks observed to have originated in known mobile networks. Port 445 continued to be
the most highly targeted port for observed attacks, again both overall and for attack traffic originating in known
mobile networks.
Akamai observed a 7.2% increase (from the fourth quarter of 2009) globally in the number of unique IP addresses
connecting to Akamai’s network. From a global connection speed perspective, South Korea continued to have
the highest level of “high broadband” (>5 Mbps) connectivity. South Korea also maintained the highest average
connection speed, at 12 Mbps, and recorded the highest average maximum connection speed, at 33 Mbps, where
the per-IP address maximum connection speed was averaged across IP addresses from each country. Cities in South
Korea also held many of the top spots in the rankings of highest average and average maximum1 connection
speeds by city. In the United States, Delaware remained in the top position, with 71% of connections to Akamai
occurring at 5 Mbps or greater. Delaware also maintained the highest average connection speed in the United
States, increasing to 7.6 Mbps, and recorded the highest average maximum1 connection speed across the
United States, at 25 Mbps.
In the first quarter of 2010, average measured connection speeds on mobile network providers around the
world ranged from 7.2 Mbps, down to 105 Kbps – both were observed on mobile providers in Slovakia. Of the
109 mobile network providers listed in the report, 35 achieved average connection speeds above 1 Mbps. Average
maximum1 connection speeds on mobile providers around the world ranged from over 20 Mbps down to just over
400 Kbps. Of the 109 listed providers, 83 achieved average maximum1 speeds greater than the 2 Mbps broadband
threshold, 33 achieved average maximum1 speeds greater than the 5 Mbps high broadband threshold, and six
achieved average maximum1 speeds greater than 10 Mbps.
4 © 2010 Akamai Technologies, Inc. All Rights Reserved
IntroductIon 5
SectIon2:SecurIty 6
2.1 Attack Traffic, Top Originating Countries 6
2.2 Attack Traffic, Top Ports 7
SectIon3:InternetPenetratIon 8
SectIon4:GeoGraPhy– Global 9
4.1 Global Average Connection Speeds 10
4.2 Global Average Connection Speeds, City View 11
4.3 Global Average Maximum Connection Speeds 13
4.4 Global Average Maximum Connection Speeds, City View 14
4.5 Global High Broadband Connectivity 16
4.6 Global High Broadband Connectivity: Speed Distribution 17
4.7 Global Broadband Connectivity 18
4.8 Global Narrowband Connectivity 19
SectIon5:GeoGraPhy–unItedStateS 20
5.1 United States Average Connection Speeds 20
5.2 United States Average Connection Speeds, City View 21
5.3 United States Average Maximum Connection Speeds 21
5.4 United States Average Maximum Connection Speeds, City View 22
5.5 United States High Broadband Connectivity 22
5.6 United States High Broadband Connectivity: Speed Distribution 23
5.7 United States Broadband Connectivity 24
5.8 United States Narrowband Connectivity 24
SectIon6:MobIle 25
SectIon7:aPPendIx 28
SectIon8:endnoteS 29
Table of Contents
5© 2010 Akamai Technologies, Inc. All Rights Reserved
IntroductionAkamai’s globally distributed network of servers allows us to gather massive amounts of information on many metrics, including connection speeds, attack traffic, and network connectivity/availability/latency problems, as well as traffic patterns on leading Web sites.
In the first quarter of 2010, observed attack traffic continued to target a relatively consistent set of ports,
and attacks targeting port 445 continued to be responsible for an overwhelming percentage of the observed
attacks, both overall, and for attacks observed to be originating in known mobile networks. Russia remained
the top source of observed attack traffic, followed closely by the United States – in aggregate, the two countries
were responsible for 22% of observed attack traffic, with the balance originating in a long tail of 196 more
countries/regions. Aggregated at a continental level, Europe is responsible for the highest percentages
of observed attacks, both overall, and for attacks observed to be originating in known mobile networks.
Akamai noted accelerated quarterly growth in the global observed unique IP count in the first quarter of
2010, which was up over 7% from the prior quarter, to over 487 million unique IP addresses making requests
to Akamai. Quarterly trending in global average connection speeds was mixed during the first quarter, though
quarterly trending in average maximum1 connection speeds was generally positive. Given that data from known
mobile networks was removed from the data set used to calculate connection speed metrics, more countries
than expected showed declining quarterly levels of high broadband and broadband adoption during the first
quarter, though we believe that this may be related to the increased consumption of rate-limited streams
delivered over HTTP.2 From a year-over-year perspective, trending was more generally positive for both metrics.
Rates of narrowband adoption also continued to show surprising levels of growth on a global basis.
In the United States, Delaware continued to maintain its position as the state with the strongest connection
speed metrics, placing first for average connection speed (7.6 Mbps) and average maximum1 connection speed
(25 Mbps), as well as high broadband (71%) and broadband (97%) adoption.
In response to the growing amount of Internet content being accessed through mobile devices such as
smartphones and laptops equipped with mobile broadband connection technologies, and also in response
to multiple inquiries for such data, Akamai has begun publishing insights into metrics collected from connections
to Akamai that have been identified as coming from networks associated with mobile providers. During the first
quarter of 2010, average measured connection speeds on mobile network providers around the world ranged
from 7.2 Mbps, down to 105 Kbps – both were observed on mobile providers in Slovakia. Average maximum1
connection speeds on mobile providers around the world ranged from over 20 Mbps down to just over 400
Kbps. Consumption of content from Akamai by users on known mobile networks ranged from 9.5 GB per
unique IP address per month down to just 11 MB per unique IP address per month.
6 © 2010 Akamai Technologies, Inc. All Rights Reserved
2.1 Attack Traffic, Top Originating CountriesDuring the first quarter of 2010, Akamai observed attack
traffic originating from 198 countries, the same as in the
fourth quarter of 2009. For the third consecutive quarter,
Russia held the top spot, originating 12% of observed
attack traffic, as shown in Figure 1. The United States
remained in second place though the portion of global
observed attack traffic the country generated declined
from 12% to 10% quarter over quarter. India and
Argentina dropped out of the top 10 in the first quarter
(to 13th and 11th places, respectively), while Japan and
Poland moved into the top 10 (after ranking 11th and
12th respectively in the fourth quarter of 2009). Attack
concentration among the top 10 countries declined
slightly from the prior quarter, accounting for 61%
of observed attacks.
Aggregating the observed attack traffic at a continental
level, we find that Europe is far and away responsible for
the largest percentage of attacks seen in the first quarter,
as shown in Figure 2. In addition, in aggregating observed
attack traffic that originated from known mobile networks,
as shown in Figure 3, we find that the largest percentage
of it (approximately half) appears to have come from
European mobile networks, followed by nearly a third
of it from mobile networks across South America. Given
the ports targeted by attacks identified as coming from
mobile networks, and the similarity to the overall target
port list, we believe that this attack traffic is likely being
generated by infected PC-type clients connecting to wire-
less networks through mobile broadband connection
technologies, and not by infected smartphones or
similar mobile devices.
SECTION 2:
Security
Akamai maintains a distributed set of agents deployed across the Internet that serve to monitor attack traffic. Based on the data collected by these agents, Akamai is able to identify the top countries from which attack traffic originates, as well as the top ports targeted by these attacks. (Ports are network layer protocol identifiers.) This section, provides insight into Internet attack traffic, as observed and measured by Akamai, during the first quarter of 2010. While some quarter-over-quarter trending may be discussed, it is expected that both the top countries and top ports will experience some change on a quarterly basis.
Figure 1: Attack Traffic, Top Originating Countries/Regions
1 Russia 12% 13%
2 United States 10% 12%
3 China 9.1% 7.5%
4 Taiwan 6.1% 5.5%
5 Brazil 6.0% 6.4%
6 Italy 4.4% 4.5%
7 Germany 3.9% 4.4%
8 Romania 3.2% 3.0%
9 Japan 2.9% 2.9%
10 Poland 2.4% 2.2%
– Other 39% 37%
Q4 ‘09 %% TrafficCountry/Region
42
107 8
1
5
3
6
9
7© 2010 Akamai Technologies, Inc. All Rights Reserved
2.2 Attack Traffic, Top PortsAttack concentration among the top 10 targeted ports
increased quarter over quarter, with the top 10 ports
responsible for just under 95% of observed attacks
(up from just under 92% in the fourth quarter of 2009).
As usual, port 445 was the most targeted port, once
again targeted by 74% of observed attacks. In looking
at the target port distribution across the top 10 countries,
the concentration of attacks targeted at this port varies
widely, ranging from 95% in Romania to just over 50%
in the United States. Elsewhere among the top 10, SMTP
(port 25) was replaced in the list by SOCKS Proxy (port
1080), which moved up from 14th place in the fourth
quarter of 2009.
In reviewing observed attack traffic originating in known
mobile networks, Port 445 was, for most network providers,
far and away the most targeted port, likely indicating user
populations with insufficiently patched systems running
Microsoft Windows OS variants that are connecting to
mobile networks, as opposed to malware running on smart-
phones and similar mobile devices. Other popular targets
for the first quarter included Port 135 (Microsoft-RPC),
Port 139 (NetBIOS), and Port 22 (SSH).
Figure 2: Q1 2010 Observed Attack Traffic, Aggregated by Region
Africa 1%
South America
11%
North America 13%
Asia Pacific 31%
Europe 44%
Figure 3: Q1 2010 Observed Attack Traffic from Mobile Networks, Aggregated by Region
Africa 0.1%
South America 32%
North America 2.2%
Asia Pacific 16%
Europe 50%Figure 4: Attack Traffic, Top Ports
445 Microsoft-DS 74% 74%
22 SSH 6.3% 5.2%
139 NetBIOS 3.2% 2.8%
23 Telnet 2.5% 2.5%
135 Microsoft-RPC 2.5% 2.8%
80 WWW 1.7% 1.5%
4899 Remote Administrator 1.5% 1.1%
1433 Microsoft SQL Server 1.1% 0.9%
5900 VNC Server 0.9% 0.8%
1080 SOCKS Proxy 0.5% 0.3%
Various Other 5.6% –
Q4 ‘09 %% TrafficPort UsePort
SOCKS Proxy 0.5%
NetBIOS 3.2%
Telnet 2.5%
Microsoft-RPC 2.5%
WWW 1.7%
Remote Administrator 1.5%
Microsoft SQL Server 0.9% VNC Server 0.9%
Microsoft-DS 74%
SSH 6.3%
Other 5.6%
8 © 2010 Akamai Technologies, Inc. All Rights Reserved
As shown in Figure 5, the top 10 countries remained
the same quarter-over-quarter, though Brazil and Spain
again exchanged places at the bottom of the list. Con-
tinuing the ongoing trend, the United States and China
accounted for nearly 40% of the observed IP addresses.
In addition to the accelerated quarterly growth seen
in the global IP address count, in comparing fourth
quarter 2009 and first quarter 2010 quarterly change
levels, eight of the top 10 countries also saw similarly
accelerated quarterly growth in Internet penetration
levels. (Germany and the United Kingdom were the
two exceptions, seeing smaller quarterly changes
than in the prior quarter.)
Globally, 54 countries saw a quarterly decline in IP address
counts in the first quarter, though nearly two-thirds of those
were places where Akamai observed just tens or hundreds
of IP addresses. Concentration among the top 10 remained
consistent as well, accounting for approximately 71% of
the observed IP addresses for the third consecutive quarter.
In looking at the “long tail,” there were 184 countries/
regions with fewer than one million unique IP addresses
connecting to Akamai in the first quarter of 2010, 140
with fewer than 100,000 unique IP addresses, and 32
with fewer than 1,000 unique IP addresses. The count
for 1,000 unique IP addresses remained consistent quarter-
over-quarter, while the other two were down slightly.
SECTION 3:
Internet Penetration
Through a globally-deployed server network, and by virtue of the billions of requests for Web content that it services on a daily basis, Akamai has unique visibility into the levels of Internet penetration around the world. In the first quarter of 2010, over 487 million unique IP addresses, from 233 countries/regions, connected to the Akamai network – 7.2% more IP addresses than in the fourth quarter of 2009, and 16% more than in the same quarter a year ago. While the yearly change was roughly consistent with the level seen in the fourth quarter of 2009, the quarterly change was nearly 75% higher than that seen in the fourth quarter, possibly indicating accelerated growth in Internet penetration levels. Although we see approximately 487 million unique IP addresses, Akamai believes that it sees approximately one billion Web users. This is because in some cases, multiple individuals may be represented by a single IP address (or small number of IP addresses), as they access the World Wide Web through a firewall or proxy server. Conversely, individual users can have multiple IP addresses (handheld, personal/home system, business laptop, etc.).
Figure 5: Unique IP Addresses Seen By Akamai
– Global 487,618,413 7.2% 16%
1 United States 129,354,234 8.1% 11%
2 China 57,723,188 14% 30%
3 Japan 33,220,465 3.8% 13%
4 Germany 31,012,378 1.6% 8.6%
5 France 22,473,570 5.1% 15%
6 United Kingdom 20,114,050 1.5% 6.9%
7 South Korea 16,715,485 7.2% 16%
8 Canada 11,729,224 3.9% 4.1%
9 Brazil 11,381,433 6.7% 23%
10 Spain 11,224,801 4.8% 13%
YoY Change
QoQ Change
Q1 ‘10 Unique IP Addresses
Country/Region
1
8
4
9
23
710
5
6
9© 2010 Akamai Technologies, Inc. All Rights Reserved
The data presented within this section was collected
during the first quarter of 2010 through Akamai’s globally-
deployed server network and includes all countries/regions
that had more than 1,000 average monthly unique IP
addresses make requests to Akamai’s network during the
first quarter. For purposes of classification in this report,
the “broadband” data included below is for connections
greater than 2 Mbps, and “high broadband” is for con-
nections of 5 Mbps or greater. In contrast, the “narrow-
band” data included below is for connections slower than
256 Kbps. Note that the percentage changes reflected
below are not additive – they are relative to the prior
quarter(s). (That is, a Q4 value of 50% and a Q1 value
of 51% would be reflected here as a 2% change.) A
quarter-over-quarter change is shown within the tables
in several sections below in an effort to highlight general
trends. A year-over-year change is also shown in some
tables to illustrate longer-term trends.
As the quantity of HD-quality media increases over time,
and the consumption of that media increases, end users
are likely to require ever-increasing amounts of bandwidth.
A connection speed of 2 Mbps is arguably sufficient for
standard definition TV-quality video content, and 5 Mbps
for standard-definition DVD quality video content, while
Blu-Ray (1080p) video content has a maximum video bit
rate of 40 Mbps, according to the Blu-Ray FAQ.4 As we have
done in prior quarters, in order to provide additional insight
into where users have connection speeds that would allow
them to be able to effectively consume this higher quality
media, we will continue to examine how the “high broad-
band” connections are distributed across speed groupings
ranging from 5 to >25 Mbps. In addition, starting with this
edition of the State of the Internet report, we will begin
reporting average maximum1 connection speeds around
the world, from a country/region, state, and city perspec-
tive. This metric can provide insight into the peak speeds
that users can likely expect from their Internet connections.
We will also continue to look at which cities around the
world have the highest average and average maximum1
connection speeds.
Finally, starting with this quarter’s State of the Internet
report, traffic from known mobile network providers will
be analyzed and reviewed in a separate section of the
report, and this has been removed from the data set used
to calculate the metrics reported in the present section.
SECTION 4:
Geography– Global
Akamai has a unique level of visibility into the connection speeds of end-user systems, and as such, of broadband adoption around the globe, by virtue of the billions of requests for Web content that it services on a daily basis through its globally-deployed server network. Because Akamai has implemented a distributed network model, deploying servers within edge networks, it can deliver content more reliably and more consistently at those speeds, in contrast to centralized competitors that rely on fewer deployments in large data centers. For more information on why this is possible, please see Akamai’s How Will The Internet Scale? White Paper3 or the video explanation at www.akamai.com/whytheedge.
10 © 2010 Akamai Technologies, Inc. All Rights Reserved
4.1 Global Average Connection Speeds After a generally positive showing in Q4 2009, changes
to average connection speeds are once again mixed
around the world. (Readers may note that the Mbps
figures below are higher than those listed in prior editions
of this report, but are still reflecting quarter-over-quarter
declines. As noted in the introduction to this section,
traffic from known mobile providers has been removed
from the data sets used to calculate this metric for Q1
2010, and the accompanying quarter-over-quarter and
year-over-year changes have been calculated from this
adjusted data set as well.) As shown in Figure 6, average
speed increases among the top 10 countries were largely
unremarkable, with Hong Kong and Denmark remaining
essentially flat, and Japan, the Netherlands, and Switzer-
land improving by 3.5% or less. Over the long term,
year-over-year trends are more positive, however, with
seven of the top 10 countries having higher average
connection speeds than during the same period a year
ago. The United States ranked 16th globally, managing
slight half-percent increases quarter-over-quarter and
year-over year. Given this, the adjusted average connec-
tion speed for the fourth quarter would be just under
4.7 Mbps – nearly a full Mbps higher than the speed
reported in last quarter’s report, which included traffic
from mobile networks.
With traffic from known mobile networks now removed
from the data set, it is not immediately clear what is causing
the observed decline in average connection speeds on a
global basis and in other countries. The base data set may
still include usage from mobile networks not yet identified,
or from network providers that are mixing mobile and fixed
network traffic on a single autonomous system. Alternatively,
it may point to higher usage of network-reliant applications
and devices that are consuming some amount of network
bandwidth in communicating with non-Akamai systems.
Finally, some of this decline may be related to the delivery
of video content for the 2010 Winter Olympics over the
Akamai HD Network,2 as discussed in Section 4.5 below.
During the first quarter, 96 countries had average
connection speeds below 1 Mbps, a level consistent with
the prior quarter. Akamai measured average connection
speeds below 100 Kbps in five countries in the first quarter
– up from three in the fourth quarter of 2009. (Note that
the slowest countries often have the smallest number
of unique IP addresses connecting to Akamai, so it may
be the case that a few less countries fell below the 1000
unique IP address threshold in the first quarter than in
the fourth quarter.) The lowest average connection speed
was once again in Mayotte, at 40 Kbps, even with the
prior quarter.
SECTION 4:
Geography– Global (continued)
Figure 6: Average Measured Connection Speed by Country/Region
– Global 1.7 -4.7% -1.0%
1 South Korea 12 -2.3% 9.6%
2 Hong Kong 9.0 – 19%
3 Japan 7.9 2.5% -1.6%
4 Romania 6.3 -14% 6.5%
5 Latvia 6.3 -0.1% 35%
6 Sweden 6.2 -0.7% -8.6%
7 Netherlands 6.0 3.6% 9.6%
8 Czech Republic 5.5 -6.4% 0.7%
9 Denmark 5.3 0.1% 6.2%
10 Switzerland 5.3 3.7% -6.1%
…
16 United States 4.7 0.5% 0.5%
YoY ChangeQoQ ChangeQ1 ‘10 Avg. MbpsCountry/Region
16
6
5
4
3
2
110
8
7
9
11© 2010 Akamai Technologies, Inc. All Rights Reserved
4.2 Global Average Connection Speeds, City View For the third consecutive quarter, we are once again
examining average measured connection speeds at a city
level. In addition to the 50,000 unique IP addresses “filter”
that was implemented last quarter for inclusion in the list,
we’ve applied an additional filter for this quarter’s report.
It was previously noted that cities that were home to one
or more major academic institutions (colleges/universities)
featured prominently within the list. To that end, for this
quarter’s list, connections from known academic networks
(autonomous systems) were removed from the source data
set in order to mitigate the impact high-speed campus
connections may have had on the overall rankings. As
seen in Figure 8, this new “academic” filter has had
a significant impact on the rankings of cities within the list.
The former top three cities – Berkeley (California), Chapel
Hill (North Carolina), and Stanford (California) – have all
disappeared from the top 100 list, with former 4th place
city Masan (South Korea) moving into the top slot. The
city with the highest average connection speed in the
United States is now Monterey Park, CA with an average
connection speed of 7.2 Mbps.
Figure 7 illustrates that Asia dominates the list, with more
than half (61) of the top cities located in Japan, 12 more in
South Korea, including eight of the top 10, and Hong Kong.
In North America, 14 cities made it to the top 100 (12 in the
United States, 2 in Canada) and in Europe, 12 cities across
6 countries reached the top 100.
Cities in Asia dominate the Global Average Connection Speeds top 100 list, with 61 located in Japan, 12 more in South Korea, and Hong Kong. Fourteen cities from North America made it into the top 100, along with 12 cities in Europe.
Figure 7: Number of Cities in top 100, Average Measured Connection Speed
Mbp
s
Japan
Swed
en
Roman
ia
German
y
South
Korea
United
State
s
Netherl
ands
Czech R
epub
lic
Norway
Canad
a
Hong K
ong
60
12
9
6
3
0
12 © 2010 Akamai Technologies, Inc. All Rights Reserved
Figure 8: Average Measured Connection Speed, Top Global Cities
1 South Korea Masan 15839
2 South Korea Poryong 14134
3 South Korea Kimchon 13845
4 South Korea Taegu 13796
5 South Korea Milyang 13463
6 South Korea Seocho 12829
7 South Korea Ilsan 12500
8 Japan Usen 12499
9 Japan Tokai 12377
10 South Korea Seoul 11861
11 Japan Kanagawa 11541
12 Japan Shimotsuma 11206
13 Japan Urawa 11017
14 South Korea Suwon 10736
15 Japan Asahi 10670
16 Japan Tochigi 10248
17 Japan Marunouchi 9804
18 Sweden Umea 9799
19 Japan Ibaraki 9684
20 Japan Shizuoka 9402
21 Japan Nagoya 9262
22 Japan Kyoto 9249
23 Japan Hyogo 9038
24 Japan Yokohama 9001
25 Japan Kobe 8991
26 Japan Gifu 8975
27 South Korea Yongsan 8950
28 Japan Sendai 8897
29 Japan Nagano 8887
30 Norway Lyse 8887
31 Japan Chiba 8801
32 Japan Nara 8637
33 Japan Hodogaya 8584
34 Hong Kong Hong Kong 8571
35 Japan Wakayama 8559
36 Japan Fukuoka 8476
37 Japan Yokkaichi 8412
38 Japan Kagawa 8370
39 Japan Niho 8333
40 Japan Soka 8301
41 Japan Niigata 8248
42 Japan Otsu 8240
43 Japan Hiroshima 8209
44 Netherlands Wageningen 8130
45 South Korea Inchon 8102
46 Japan Hamamatsu 8059
47 Japan Matsuyama 8053
48 Japan Mito 8044
49 Japan Kokuryo 8042
50 Japan Kanazawa 7999
51 Japan Utsunomiya 7885
52 Japan Fukui 7801
53 Canada Oakville 7790
54 Japan Tokushima 7780
55 Japan Yosida 7769
56 Japan Hakodate 7761
57 Canada Victoria 7759
58 Germany Baden-Baden 7733
59 Japan Tokyo 7675
60 Japan Yamagata 7659
61 Romania Constanta 7623
62 Japan Yamaguchi 7521
63 Netherlands Groningen 7468
64 Japan Kochi 7388
65 Japan Iwaki 7316
66 United States Monterey Park, CA 7272
67 Japan Kofu 7266
68 Japan Okayama 7233
69 Japan Osaka 7135
70 Japan Toyama 7077
71 Japan Kagoshima 7044
72 South Korea Suyudong 7031
73 Japan Saga 6962
74 Japan Kumamoto 6943
75 Japan Tottori 6858
76 United States Riverside, CA 6845
77 Japan Okidate 6784
78 Japan Morioka 6776
79 United States Fairfield, CA 6719
80 Czech Republic Ceska 6685
81 United States Capitol Heights, MD 6614
82 Japan Miyazaki 6610
83 Japan Nagasaki 6602
84 Romania Timisoara 6599
85 Romania Iasi 6589
86 Japan Akita 6550
87 United States Hayward, CA 6545
88 Sweden Goteborg 6537
89 United States Walnut Creek, CA 6534
90 United States Staten Island, NY 6518
91 United States Oakland, CA 6476
92 United States San Mateo, CA 6452
93 Netherlands Joure 6437
94 United States Olympia, WA 6426
95 Japan Oita 6406
96 Japan Otemachi 6380
97 United States Boston Metro, MA 6378
98 Netherlands Tilburg 6352
99 Japan Sapporo 6317
100 United States Union, NJ 6317
Q1 ‘10 Avg. Kbps Q1 ‘10 Avg. KbpsCity CityCountry/Region Country/Region
SECTION 4:
Geography– Global (continued)
13© 2010 Akamai Technologies, Inc. All Rights Reserved
4.3 Global Average Maximum Connection SpeedsAs mentioned in the introduction to this section, new
to the State of the Internet report series this quarter is
a review of average maximum connection speeds. This
metric represents an average of the maximum measured
connection speeds across all of the unique IP addresses
seen by Akamai from a particular geography. The average
is used in order to mitigate the impact of unrepresenta-
tive maximum measured connection speeds. In contrast
to the average measured connection speed, the average
maximum connection speed metric is more representative
of what many end-user Internet connections are capable
of. (This includes the application of so-called speed boost-
ing technologies that may be implemented within the
network by providers, in order to deliver faster download
speeds for some larger files.) Note that data from known
mobile networks has also been removed from the source
data set for this metric.
As shown in Figure 9, in the first quarter of 2010,
Akamai calculated an average maximum connection
speed of 33 Mbps in South Korea – almost 3x the average
connection speed within the country – with strong growth
on a quarterly and yearly basis as well. Asia continues
to lead this metric as well, with South Korea, Hong Kong,
and Japan taking the first three slots in the top 10 list.
European countries took six of the remaining slots,
all with average maximum connection speeds over 15
Mbps, while the United States placed 8th with an average
maximum connection speed of 16 Mbps. Quarterly changes
among the top 10 countries were all positive, as were most
of the yearly changes, with only Sweden and the United
States showing slight declines. While the 4.7% quarterly
decline for the global figure is reasonable, representing
a slowdown of approximately 300 Kbps, the 24% yearly
decline, equivalent to a 2 Mbps slowdown, is surprising.
A review of the source data shows significant yearly average
maximum connection speed declines in China, India, and
a number of South American countries, among others.
While the declines in these countries clearly influenced the
overall global figure, it is not clear what drove the declines.
In looking at the average maximum speed distribution
around the world, only South Korea exceeded 30 Mbps,
due in no small part to the broad availability of extremely
high speed Internet connectivity across the country. Three
more countries/regions registered average maximum
speeds in excess of 20 Mbps, while 39 others had average
maximum speeds in excess of 10 Mbps. In looking at the
“high broadband” threshold of 5 Mbps, 58 additional
countries exceeded that. Only 12 countries saw average
maximum connection speeds below 1 Mbps, including
Mayotte, where the 411 Kbps average maximum speed
was 10x its average speed for the first quarter.
Figure 9: Average Maximum Connection Speed by Country/Region
– Global 6.4 -4.7% -24%
1 South Korea 33 15% 28%
2 Hong Kong 30 15% 8.3%
3 Japan 26 9.4% 6.8%
4 Romania 25 1.8% 13%
5 Sweden 19 3.8% -1.5%
6 Latvia 19 11% 43%
7 Belgium 17 8.9% 8.7%
8 United States 16 6.7% -1.2%
9 Portugal 16 7.8% 13%
10 Bulgaria 15 32% 63%
YoY ChangeQoQ ChangeQ1 ‘10 Max. MbpsCountry/Region
8
46
3
19
10
7
2
5
14 © 2010 Akamai Technologies, Inc. All Rights Reserved
4.4 Global Average Maximum Connection Speeds, City ViewFollowing the lead of Sections 4.2 and 4.3 above, starting
this quarter, the State of the Internet report will also begin
to review average maximum1 connection speeds at a city
level. As noted in Section 4.2, connections from known
academic networks (autonomous systems) were removed
from the source data set in order to mitigate impact that
high-speed campus connections may have had on the
overall rankings. We’ve also applied a filter of 50,000
unique IP addresses for inclusion in this list.
It comes as no surprise that Japan and South Korea
rule the top 10 for this metric as well, with six and
four cities respectively among the top 10, as shown
in Figure 11. Additionally, Figure 10 shows that Japan
and South Korea also dominate the top 100 cities, with
Japan holding over half (53) of the spots on the list, and
South Korea taking another 11. In Europe, 8 cities across
five countries are included in the top 100, with four of
those cities in Romania. In North America, the United
States accounts for over a quarter (27) of the entries.
When viewed at a more granular city level, the average
maximum1 connection speeds tell an even better story
of the availability of extremely high-speed connectivity
around the world. As Figure 11 illustrates, three cities
had average maximum1 connection speeds in excess
of 40 Mbps, while 22 more exceeded 30 Mbps. Nearly
100 additional cities around the world had average
maximum1 connection speeds above 20 Mbps, and over
360 more achieved average maximum1 connection speeds
between 10 and 20 Mbps. Over 190 more surpassed the
“high broadband” threshold of 5 Mbps, while over 130
fell between that level and the “broadband” threshold
of 2 Mbps. Only one city (with more than 50,000 unique
IP addresses connecting to Akamai in the first quarter)
saw an average maximum1 connection speed below
1 Mbps – Tripoli, Libya.
SECTION 4:
Geography– Global (continued)
Figure 10: Number of Cities in top 100, Average Maximum Connection Speed
Mbp
s
Japan
Norway
German
y
Swed
en
United
State
s
South
Korea
Roman
ia
Portu
gal
Hong K
ong
56
52
28
24
20
16
12
8
4
0
15© 2010 Akamai Technologies, Inc. All Rights Reserved
Figure 11: Average Maximum Connection Speed, Top Global Cities
1 South Korea Masan 40558
2 Japan Tokai 40179
3 Japan Marunouchi 40084
4 Japan Kanagawa 38239
5 South Korea Kimchon 37976
6 South Korea Taegu 37420
7 South Korea Poryong 37030
8 Japan Usen 36299
9 Japan Urawa 36079
10 Japan Shimotsuma 35815
11 South Korea Milyang 34943
12 Japan Hodogaya 34213
13 Romania Constanta 34133
14 South Korea Seocho 33752
15 Japan Tochigi 33500
16 Japan Asahi 33372
17 Japan Soka 33246
18 Japan Nagano 33045
19 South Korea Ilsan 32226
20 South Korea Seoul 32091
21 South Korea Suwon 31700
22 Japan Chiba 31461
23 Japan Fukuoka 30424
24 Japan Yokohama 30137
25 Japan Ibaraki 30106
26 Japan Kokuryo 29747
27 Japan Nagoya 29630
28 Japan Kobe 29581
29 South Korea Yongsan 29499
30 Japan Sendai 29243
31 Japan Kyoto 29149
32 Japan Mito 29129
33 Romania Timisoara 28678
34 Romania Iasi 28432
35 Japan Utsunomiya 28332
36 Japan Niigata 28324
37 Hong Kong Hong Kong 28124
38 Japan Kagawa 27999
39 Japan Gifu 27941
40 Japan Yosida 27898
41 Norway Lyse 27688
42 Japan Yokkaichi 27653
43 Japan Shizuoka 27522
44 Japan Niho 27158
45 Japan Wakayama 26849
46 Japan Nara 26692
47 South Korea Suyudong 26611
48 Germany Baden-Baden 26594
49 Japan Kanazawa 26519
50 Japan Otsu 26404
51 Japan Hamamatsu 26265
52 Japan Fukui 26149
53 Japan Hakodate 25954
54 Japan Iwaki 25844
55 Japan Kofu 25563
56 Japan Hiroshima 25280
57 United States Monterey Park, CA 25256
58 Japan Yamagata 25218
59 Japan Tokushima 25156
60 Japan Tokyo 24752
61 Japan Matsuyama 24629
62 United States Federal Way, WA 24628
63 United States Everett, WA 24588
64 United States Olympia, WA 24564
65 United States Bellevue, WA 24461
66 Sweden Umea 24422
67 Japan Yamaguchi 24397
68 United States Vancouver, WA 24115
69 United States Salem, OR 24013
70 Japan Osaka 23942
71 Japan Hyogo 23913
72 United States Hickory, NC 23879
73 Romania Bucharest 23830
74 United States Boston Metro, MA 23742
75 Portugal Coimbra 23642
76 Japan Morioka 23572
77 Japan Okidate 23533
78 United States Fairfield, CA 23477
79 United States Beaverton, OR 23316
80 Japan Toyama 23265
81 Japan Sapporo 23261
82 United States Hayward, CA 23107
83 Japan Kochi 22911
84 Japan Okayama 22845
85 United States Riverside, CA 22803
86 United States Capitol Heights, MD 22717
87 United States Tacoma, WA 22717
88 United States Oakland, CA 22649
89 United States Oxford, MA 22586
90 United States Walnut Creek, CA 22509
91 United States Stone Mountain, GA 22492
92 United States Aurora, CO 22229
93 United States Union, NJ 22210
94 United States San Mateo, CA 22070
95 United States Romeoville, IL 22056
96 Japan Akita 21956
97 United States Staten Island, NY 21898
98 United States Mishawaka, IN 21796
99 United States Arvada, CO 21742
100 United States Mount Prospect, IL 21683
Q1 ‘10 Max. Kbps Q1 ‘10 Max. KbpsCity CityCountry/Region Country/Region
16 © 2010 Akamai Technologies, Inc. All Rights Reserved
SECTION 4:
Geography– Global (continued)
4.5 Global High Broadband ConnectivityIn the first quarter of 2010, one-fifth of the connections
to Akamai were at speeds greater than 5 Mbps – down
slightly from the prior quarter, but a bit more than the
same quarter a year ago. As shown in Figure 12, quarterly
changes across the top 10 countries were mixed, though
none of the changes were significant. However, for most
of the top 10 countries, yearly growth in high broadband
penetration was fairly strong, with seven of them see-
ing yearly increases greater than 10%. (Note that traffic
from known mobile networks was removed here as well,
which may cause some of the metrics to differ significantly
from values published in prior editions of the report.)
The positive year-over-year changes are an encouraging
trend across the top 10 and on a global basis. In looking
at countries beyond the top 10, those showing year-over-
year gains outnumbered declines by a 5:4 ratio, though
there were a number of countries that saw significant
yearly improvements, likely due to relatively low base
levels of high broadband penetration. Similarly, many
of the countries outside the top 10 that saw significant
yearly declines also had relatively low base levels of high
broadband penetration.
Overall, we believe that the declines seen in some regions
in the first quarter may be related to the streaming of the
2010 Winter Olympics on the Akamai HD Network,5 which
leverages HTTP to provide adaptive bitrate streaming, re-
sulting in unmatched scale, quality and a highly interactive
viewer experience. Streams for the Olympics were encoded
by the broadcasters at six unique bitrates between 350
Kbps and 3.45 Mbps – all below the “high broadband”
threshold of 5 Mbps, with four of the six bitrates below
the “broadband” threshold of 2 Mbps. As such, because
delivery of the streams would have been rate-limited to
those bitrates (due to the encoding rates), this may have
impacted the percentage of connections to Akamai in
excess of 5 Mbps. The Akamai HD Network was first an-
nounced in September 2009,6 and its growth in the first
year of availability is a very positive sign, both for customer
adoption of the service, as well as the continued growth
of video consumption online. Similar to the impact of data
from mobile networks in prior quarters, and the subse-
quent filtering of such data, Akamai plans to implement
similar filtering of such rate-limited content, as appropriate,
from future State of the Internet data sets.
Figure 12: High Broadband Connectivity, Fastest Countries/Regions
– Global 20% -5.2% 1.5%
1 South Korea 65% -7.6% 25%
2 Japan 60% 0.2% 4.8%
3 Romania 48% -4.5% 18%
4 Hong Kong 45% -9.0% 16%
5 Sweden 42% -3.7% -13%
6 Latvia 41% 2.9% 75%
7 Denmark 41% 0.7% 16%
8 Netherlands 40% 2.6% 10%
9 Canada 34% 0.9% 47%
10 Belgium 33% -2.9% -1.1%
…
14 United States 25% -4.3% -2.6%
YoY ChangeQoQ Change% above 5 MbpsCountry/Region
14
5
6
3
2
4
1
8
10
7
9
17© 2010 Akamai Technologies, Inc. All Rights Reserved
4.6 Global High Broadband Connectivity: Speed DistributionIn an effort to better understand the distribution of
connections at speeds above 5 Mbps around the world,
Akamai has done a more detailed analysis on these
connections in order to publish more detailed data on
the distribution of connection speeds, aggregated into
5 Mbps ‘buckets,’ as seen in Figure 13.
In looking back at the analysis published in the 1st
Quarter, 2009 State of the Internet report, we noted
that it would be interesting to see if the percentage
of connections over 25 Mbps in South Korea continued
to grow. A year later, we observe that while this percent-
age has declined slightly (12% to 11%), the percentages
in the other buckets have increased. For the United States,
these speed distributions have remained essentially flat,
as compared to those published in the 1st Quarter, 2009
State of the Internet report.
We expect that, on a global basis, as the adoption
and rollout of DOCSIS 3.0 technology by cable Internet
providers,7 as well as other FTTH initiatives by telecom
providers,8 become more widespread the percentage of
connections in higher speed ‘buckets’ will grow over time.
The average maximum1 connection speed data presented
above demonstrate that these very high speed connections
are certainly available in some areas, but they need to be
made more widely available, and priced at levels that more
subscribers will find affordable.
Figure 13: High Broadband Connectivity, Distribution of Speeds
1 South Korea 65% 28% 14% 7.7% 4.7% 11%
2 Japan 60% 34% 16% 5.4% 2.1% 2.2%
3 Romania 48% 33% 8.9% 2.6% 1.1% 1.6%
4 Hong Kong 45% 23% 7.0% 4.2% 3.0% 7.4%
5 Sweden 42% 29% 6.9% 2.8% 1.4% 2.5%
6 Latvia 41% 28% 6.6% 2.5% 1.2% 2.3%
7 Denmark 41% 35% 3.9% 0.9% 0.4% 0.7%
8 Netherlands 40% 31% 5.7% 1.4% 0.6% 1.5%
9 Canada 34% 28% 3.7% 0.8% 0.4% 0.8%
10 Belgium 33% 31% 1.3% 0.2% 0.1% 0.3%
…
14 United States 25% 20% 2.7% 0.9% 0.4% 0.8%
10–15 Mbps >25 Mbps5–10 Mbps 20–25 Mbps% above 5 Mbps 15–20 MbpsCountry/Region
We expect that, on a global basis, as the adoption and rollout of DOCSIS 3.0 technology by cable Internet providers, as well as other FTTH initiatives by telecom providers, become more widespread the percentage of connections in higher speed ‘buckets’ will grow over time.
18 © 2010 Akamai Technologies, Inc. All Rights Reserved
4.7 Global Broadband ConnectivitySimilar to what was noted in Section 4.5 above, we
believe that the rate-limited delivery of streaming content
for the 2010 Olympics over the Akamai HD Network2 may
have impacted the quarterly and yearly changes for global
broadband connectivity globally and in selected countries
around the world, as shown in Figure 14. In addition, as
was noted previously, data from known mobile networks
was removed from the source data set for this metric.
Having said that, quarterly changes among the top
10 countries were mixed, though the yearly changes,
on the whole, were certainly more positive. Of interest
is Monaco taking the top slot for global broadband,
pushing Switzerland into second place. While Monaco
certainly has an impressive rate of broadband adoption,
it is derived from a much smaller sample set than the
balance of countries among the top 10 – it had fewer
than 20,000 unique IP addresses that connected to
Akamai at speeds above 2 Mbps, while other countries
in the top 10 had hundreds of thousands or millions
of unique IP addresses connecting to Akamai at those
speeds, so its ranking must be considered in that light.
Overall, broadband adoption around the world continues
to be strong and increasing. In the first quarter of 2010,
50 countries/regions had broadband adoption levels in
excess of 50% – this is up from 45 countries/regions in the
first quarter of 2009, and just 27 in the first quarter of 2008.
Figure 14: Broadband Connectivity, Fast Countries/Regions
– Global 53% -3.6% -4.3%
1 Monaco 92% 1.5% 7.5%
2 Switzerland 91% -0.3% –
3 Hong Kong 90% -1.4% 2.9%
4 South Korea 89% -3.2% 7.9%
5 Bulgaria 89% 5.1% 19%
6 Latvia 88% 2.1% 40%
7 Denmark 87% -0.9% 2.9%
8 Japan 87% -1.6% -2.7%
9 Belgium 87% -2.6% -3.5%
10 Slovakia 86% -1.4% 4.2%
…
41 United States 56% -3.3% -9.6%
YoY ChangeQoQ Change% above 2 MbpsCountry/Region
41
6
5
8
3
42
1
9
107
SECTION 4:
Geography– Global (continued)
Analysts at research firm Point Topic have estimated that emerging countries, including the BRICs, as well as others in Eastern Europe, Southeast Asia, and South America, will be the main driver of broadband growth over the next five years, with a 14% annual growth rate in the number of connections. By 2014 they will account for over 320 million connections, 43% of the projected world total of 740 million by that time. [http://point-topic.com/content/dslanalysis/BBAfore100301.htm]
19© 2010 Akamai Technologies, Inc. All Rights Reserved
4.8 Global Narrowband ConnectivityIn looking at narrowband connectivity, in contrast to the
high broadband and broadband rankings, quarterly and
yearly declines are considered to be a positive trend, as it
likely indicates that higher speed connectivity is becoming
more widely available and more widely adopted. However,
while broadband adoption continues to increase in many
countries around the world, many other countries are
still stuck with low-speed Internet connections, with large
percentages of their connections to Akamai occurring at
speeds below 256 Kbps. While data from known mobile
network providers was removed from the data set used
to calculate the metrics reported in this section, it appears
that this did not have a significant impact among the
world’s slowest countries, as the data in Figure 15 illustrates,
with many of the countries in the top 10 seeing quarterly
increases in levels of narrowband connectivity, and a yearly
increase across all. However, none of the top 10 countries
reported more than 6,000 unique IP addresses connecting
to Akamai at narrowband rates (and none with more than
7,800 unique IP addresses overall), which ultimately means
that small shifts in IP address counts can equate to large
quarterly or yearly changes. Among countries registering
hundreds of thousands or millions of unique IP addresses
connecting to Akamai at narrowband speeds, both quar-
terly and yearly changes were mixed, with large percentage
increases seen in China and several countries in South
America and Europe.
Figure 15: Narrowband Connectivity, Slowest Countries/Regions
– Global 5.2% 18% 17%
1 Mayotte 99% -0.4% 21%
2 Wallis And Futuna 98% 1.2% 39%
3 Equatorial Guinea 98% 7.6% 49%
4 Cook Islands 96% 7.7% 88%
5 Cuba 95% 0.4% 31%
6 Vanuatu 94% 7.3% 25%
7 Guyana 93% -2.6% 48%
8 Ethiopia 93% 1.3% 29%
9 Congo 92% 9.4% 74%
10 Rwanda 92% 14% 24%
…
118 United States 4.3% -4.8% 5.7%
YoY Change
QoQ Change
% below 256 Kbps
Country/Region
118 3
5
4 1
8
2
6
7 9
10
20 © 2010 Akamai Technologies, Inc. All Rights Reserved
5.1 United States Average Connection SpeedsThe overall average connection speed for the United
States as a whole in the first quarter of 2009 was 4.7
Mbps. This was exceeded by 22 states, including those
in the top 10, as shown in Figure 16. Across the country
and within the top 10, most quarterly fluctuations were
comparatively minor, though Montana, Wyoming, and
Alaska did show impressive quarterly increases,
SECTION 5:
Geography– United States
In prior editions of the State of the Internet report, metrics for the United States were incorporated into the overall global metrics section. Starting with this edition of the report, the metrics for specific geographic regions will now be presented within their own section. The metrics for the United States presented here are based on a subset of the data used for Section 4, and are subject to the same thresholds and filters discussed within the prior section. (The subset used for this section includes connections identified as coming from networks located in the United States, based on classification by Akamai’s EdgeScape9 geolocation tool.)
Figure 16: Average Measured Connection Speed by State
1 Delaware 7.6 -2.0% 4.2%
2 District Of Columbia 5.9 -2.3% 3.6%
3 Massachusetts 5.9 2.2% 2.5%
4 New Hampshire 5.8 3.9% -10%
5 Rhode Island 5.6 3.4% 1.9%
6 Maryland 5.6 -1.1% 1.6%
7 Utah 5.6 0.6% -14%
8 Vermont 5.4 -8.2% -3.5%
9 New York 5.4 -1.8% -6.3%
10 Connecticut 5.4 0.2% 3.6%
YoY Change
QoQ Change
Q1 ‘10 Avg. Mbps
State
2
1
510
39
8 4
6
7
gaining 37%, 15%, and 11% respectively. Looking at
year-over-year changes, five states showed average speed
increases of 10% or more, while seven states showed aver-
age speed declines of 10% or greater. Alaska continued
to be the state with the lowest average connection speed,
at 2.7 Mbps, though this is up 30% year-over-year, which
is certainly a positive sign.
California does have strong broadband connectivity in some locations, although it ranks 11th among all of the U.S states. Among the more than 250 cities ranked across the United States, over 25 of them were in California.
21© 2010 Akamai Technologies, Inc. All Rights Reserved
over 25 of them were in California. While New York only
had a single city within the top 10, 16 cities appeared in the
overall ranking. Five more states (Texas, New Jersey, Florida,
Michigan, and Virginia) had 10 or more cities in the over-
all list, and over half of the cities listed were concentrated
across just 10 states.
5.3 United States Average Maximum Connection SpeedsThe overall average maximum1 connection speed calculated
by Akamai for the United States as a whole was 16 Mbps
for the first quarter of 2010. This was exceeded by half
of the states within the country, including all of those in the
top 10, as shown in Figure 18. For this metric, Idaho ranked
lowest, with an average maximum1 connection speed of
9.3 Mbps, up 6.6% quarter-over-quarter. All but three
states (Wyoming, Arkansas, and Idaho) recorded average
maximum1 connection speeds above 10 Mbps for the first
quarter. Quarterly trending of average maximum1 connec-
tion speeds within the United States was very strong, with
only Mississippi and South Dakota heading lower during
the first quarter, and only just barely, at that. Seven states
saw quarterly increases of 10% of more as well. However,
the picture for year-over-year trends was not as bright,
with only 17 states and the District of Columbia recording
yearly increases, ranging from Colorado at 0.4% to South
Dakota at 28%, and 32 states declining year-over year,
from Nebraska’s 0.1% loss to Idaho’s 17% loss. (Ohio
was flat year-over-year.)
Figure 17: Average Measured Connection Speed, Top United States Cities by Speed
1 Monterey Park, CA 7272
2 Riverside, CA 6845
3 Fairfield, CA 6719
4 Capitol Heights, MD 6614
5 Hayward, CA 6545
6 Walnut Creek, CA 6534
7 Staten Island, NY 6518
8 Oakland, CA 6476
9 San Mateo, CA 6452
10 Olympia, WA 6426
Q1 ‘10 Avg. KbpsCity
Figure 18: Average Maximum Connection Speed by State
1 Delaware 25 3.4% -5.8%
2 Rhode Island 21 7.9% 8.7%
3 New Hampshire 21 9.4% -3.4%
4 Hawaii 20 3.2% 27%
5 Massachusetts 20 7.6% 4.1%
6 District Of Columbia 20 3.0% 3.7%
7 Vermont 19 0.3% -2.8%
8 California 19 15% 4.4%
9 Maryland 18 8.5% -0.8%
10 New York 18 5.6% -7.0%
YoY Change
QoQ Change
Q1 ‘10 Max. Mbps
State
6
1
25
10 7 3
98
4
5.2 United States Average Connection Speeds, City ViewAs with the Global Average Connection Speeds, City
View presented in Section 4.2, connections from known
academic networks were removed from the data set to
mitigate the impact that high-speed campus connections
may have had on the overall rankings. In addition, the
50,000 unique IP address filter was used for this view
as well. In reviewing the top 10 cities in the United States
with the highest average connection speeds, as shown
in Figure 17, it appears that California does have strong
broadband connectivity in some locations, although
it ranks 11th among all of the U.S states. Among the
more than 250 cities ranked across the United States,
22 © 2010 Akamai Technologies, Inc. All Rights Reserved
SECTION 5:
Geography– United States (continued)
5.4 United States Average Maximum Connection Speeds, City ViewWhile California had a strong showing among the top
10 cities for average connection speeds within the United
States, the state, on average, was largely displaced by
its neighbors to the north when looking at average
maximum1 connection speeds. Among the top 10 cities
in the United States with the highest average maximum1
connection speeds, five of the cities are in Washington,
and one is in Oregon, as shown in Figure 19. Concentra-
tion of the ranked cities across all of the states was
identical to that seen for average connection speeds,
as discussed in Section 5.2. Interestingly, for the lists
of both average and average maximum connection
speeds, only Delaware, North Dakota, and Vermont
did not have any cities on either list. (Given their relative
rankings on a state level, this likely indicates that cities
within those states fell below the 50,000 unique IP
address threshold, thereby eliminating them from
consideration for this metric.)
5.5 United States High Broadband ConnectivityIn the first quarter of 2010, Delaware broke its multi-quarter
streak of posting significant double-digit quarterly gains in
the percentage of connections to Akamai at speeds above
5 Mbps, delivering a 2.1% quarterly decline, ending the
quarter with 71% high broadband adoption. Four other
states among the top 10 also saw decreasing levels of high
broadband adoption quarter-over-quarter, while four states
and the District of Columbia saw high broadband adoption
levels grow in the first quarter, as highlighted in Figure 20.
Across the whole country, 22 states and the District
of Columbia saw quarter-over-quarter increases, from
Montana’s doubling to 24% to Virginia’s comparatively
small 1.2% growth. Quarterly declines in the remaining
28 states ranged from Alabama’s 1.8% loss to Nevada’s
29% drop. Yearly changes were more balanced, with
25 states increasing, and 25 states and the District of
Columbia declining. Alaska and South Dakota posted
the highest levels of yearly growth, increasing 186%
and 116% respectively. As noted previously, we believe
that the declines observed during the first quarter may
be due, at least in part, to delivery of streaming video for
the 2010 Winter Olympics over the Akamai HD Network.2
Figure 19: Average Maximum Connection Speed, Top United States Cities by Speed
1 Monterey Park, CA 25256
2 Federal Way, WA 24628
3 Everett, WA 24588
4 Olympia, WA 24564
5 Bellevue, WA 24461
6 Vancouver, WA 24115
7 Salem, OR 24013
8 Hickory, NC 23879
9 Boston Metro, MA 23742
10 Fairfield, CA 23477
Q1 ‘10 Max. KbpsCity
Leichtman Research Group, Inc. found that the nineteen largest cable and telephone providers in the US – representing about 93% of the market – acquired over 1.4 million net addition-al high-speed Internet subscribers in the first quarter of 2010, growing to over 73 million subscribers in total. [http://www.leichtmanresearch.com/press/051210release.html]
23© 2010 Akamai Technologies, Inc. All Rights Reserved
5.6 United States High Broadband Connectivity: Speed DistributionAlthough 9 of the top 10 states with the highest levels
of high broadband adoption are on the East Coast
(Indiana the lone exception), when we look at the states
with highest percentages of connections to Akamai at
speeds over 25 Mbps, we find that only three East Coast
states are among the top 10 for that sub-metric. With
at 3.2% of connections to Akamai over 5 Mbps, Utah
is well ahead of other states, including those listed in Fig-
ure 21. In addition, Delaware is well ahead overall, with
high broadband adoption a full 17% higher than second
place New Hampshire, and double ninth place Indiana.
In comparing the speed distributions to the same period
a year earlier, we find very similar patterns, with the
majority of high broadband connections measuring
between 5-10 Mbps, with the next largest grouping
between 10-15 Mbps. Similar to the first quarter of 2009,
the remaining faster ‘buckets’ struggled to achieve even
3% of connections in the first quarter of 2010.
The adoption and rollout of DOCSIS 3.0 technology
by cable Internet providers continued apace in the first
quarter,10 and Google announced11 an initiative to “build
and test ultra high-speed broadband networks in a small
number of trial locations across the United States” with
1 Gbps FTTH connections, ultimately placing them in
competition with incumbent telecom providers. As these
initiatives become more widespread, we expect that the
percentage of connections in higher speed ‘buckets’ will
grow over time. The average maximum1 connection speed
data presented above demonstrates that these very high
speed connections are certainly available in some areas,
but they need to be made more widely available, and
priced at levels that more subscribers will find affordable.
Figure 20: High Broadband Connectivity, Fastest U.S. States
1 Delaware 71% -2.1% 15%
2 New Hampshire 54% 4.7% -7.7%
3 Massachusetts 47% 3.0% 7.2%
4 Connecticut 42% 2.7% 4.2%
5 District Of Columbia 40% 2.1% -0.4%
6 New York 40% -10% -17%
7 Vermont 39% -14% -17%
8 Rhode Island 38% 13% -7.9%
9 Indiana 35% -5.4% 21%
10 Pennsylvania 35% -9.2% -0.7%
YoY Change
QoQ Change
% above 5 Mbps
State
5
1
84
36
107 2
9
Figure 21: High Broadband Connectivity, Distribution of Speeds
– United States 25% 20% 2.7% 0.9% 0.4% 0.8%
1 Delaware 71% 57% 8.6% 2.9% 1.2% 1.5%
2 New Hampshire 54% 47% 4.6% 1.3% 0.4% 0.5%
3 Massachusetts 47% 36% 5.7% 2.0% 0.9% 1.7%
4 Connecticut 42% 34% 4.2% 1.6% 0.8% 1.0%
5 District Of Columbia 40% 29% 5.9% 2.2% 1.1% 2.0%
6 New York 40% 33% 4.5% 1.3% 0.6% 1.1%
7 Vermont 39% 30% 4.8% 1.8% 0.7% 1.3%
8 Rhode Island 38% 30% 4.1% 1.5% 0.7% 1.5%
9 Indiana 35% 27% 3.5% 1.4% 0.8% 1.8%
10 Pennsylvania 35% 29% 3.7% 1.1% 0.5% 0.7%
10–15 Mbps >25 Mbps5–10 Mbps 20–25 Mbps% above 5 Mbps 15–20 MbpsState
24 © 2010 Akamai Technologies, Inc. All Rights Reserved
SECTION 5:
Geography– United States (continued)
5.7 United States Broadband ConnectivitySimilar to the trend seen in Section 5.5 for high
broadband connectivity, quarterly changes across the
top 10 states for broadband connectivity were mixed in
the first quarter as well, although they were, by and large,
more muted. Year-over-year changes among the top 10
states, as shown in Figure 22, were downward in eight
of the top 10 states, with only Delaware and Rhode
Island showing gains, and extremely small gains at that.
In looking at the United States as a whole, however,
quarterly gains and losses were evenly split, although
only seven states demonstrated yearly growth in
broadband adoption.
As noted previously, we believe that the declines
observed during the first quarter may be due, at least
in part, to delivery of streaming video for the 2010
Winter Olympics over the Akamai HD Network.2
Figure 22: Broadband Connectivity, Fast U.S. States
1 Delaware 97% -0.2% 0.3%
2 New Hampshire 90% 1.4% -0.3%
3 Rhode Island 85% 0.3% 0.2%
4 Connecticut 83% 0.5% -1.5%
5 Hawaii 82% 1.4% -0.7%
6 Maine 79% -3.0% -7.8%
7 Vermont 77% -7.0% -7.6%
8 Michigan 76% 2.5% -0.3%
9 New York 75% -4.4% -7.6%
10 Massachusetts 75% 0.1% -1.1%
YoY Change
QoQ Change
% above 2 Mbps
State
1
34
10
69 7 28
5
Figure 23: Narrowband Connectivity, Slowest U.S. States
1 Alaska 8.0% -9.2% 6.6%
2 New Jersey 7.9% -4.2% 0.9%
3 District Of Columbia 7.4% -14% -15%
4 Georgia 6.7% -19% -1.5%
5 Washington 6.6% -9.1% 116%
6 Missouri 6.2% -9.5% 0.5%
7 Illinois 6.1% -0.5% 36%
8 Iowa 5.8% -16% 1.6%
9 Texas 5.3% -12% 23%
10 Ohio 4.4% -15% -15%
YoY Change
QoQ Change
% below 256 Kbps
State
3
2
1
5
9 4
6
8 7 10
5.8 United States Narrowband ConnectivityIn contrast to the mixed quarterly trending for high
broadband and broadband adoption levels, all of the top
10 states with the highest levels of narrowband (<256 Kbps)
connections saw declines in the first quarter of 2010, as
shown in Figure 23. Across the whole United States, 38
states and the District of Columbia saw lower narrowband
adoption levels in the first quarter, as compared to levels
at the end of 2009. Removal of traffic from known mobile
networks from the source data set appears to have had the
largest impact on this metric, as its impact was most evident
here in prior editions of the State of the Internet report.
Unfortunately, things are not quite as positive when
looking at the changes on a year-over-year basis. Of the
top 10 states, seven experienced yearly increases, while
across the country, 27 states saw narrowband adoption
increase. Most surprising were the 466% and 116% gains
seen in Nevada and Washington, respectively, especially
given Washington’s strong showing in the city views for
both average and average maximum1 connection speeds,
as covered previously in this report.
25© 2010 Akamai Technologies, Inc. All Rights Reserved
SECTION 6:
Mobile
Building on the data presented in the State of the Internet reports for the 3rd and 4th quarters of 2009, Akamai continues to identify additional mobile networks for inclusion in the report, and we continue to expand the amount of information provided for each network. New to the State of the Internet report in the first quarter of 2010, we are including information on the average maximum1 connection speed by provider, as well as insight into the average megabytes (MB) downloaded from Akamai per month per unique IP address associated with the network. As was noted last quarter, the source data set for this section is subject to the following constraints:
• A minimum of 1,000 unique IP addresses connecting
to Akamai from the network in the first quarter of
2010 was required for inclusion in the list.
• In countries where Akamai had data for multiple
network providers, only the top three are listed,
based on unique IP address count.
• The names of specific mobile network providers have
been anonymized, and providers will be identified
by a unique ID.
• Data is included only for networks where Akamai
believes that the entire Autonomous System (AS)
is mobile – that is, if a network provider mixes traffic
from fixed/wireline (DSL, cable, etc.) connections with
traffic from mobile connections on a single network
identifier, that AS was not included in the source
data set.
• Akamai’s EdgeScape database was used for the
continental assignments.
In examining the data shown in Figure 24, we see that there
is an extremely wide range in average connection speeds –
oddly enough, the highest (7175 Kbps) and the lowest (105
Kbps) were both seen on providers in Slovakia. Of the 109
mobile providers listed, 14 had average connection speeds
in the broadband (2 Mbps or above) range, while 35 had
average measured connection speeds of 1 Mbps or more.
As more providers launch HSPA+12 and HSDPA13 networks,
as well as networks based on LTE and WiMAX technology,
we expect that these average speeds will increase in the
future. However, given the current congestion on some
mobile networks, and the rapid increase in the consumption
of rich media content on mobile devices, these expected
increases may occur over a longer period of time.
The GSM Association reports that global Mobile Broadband connections roughly doubled during 2009 to 200 million. By the end of 2010, they estimate this will reach 342 million global connections, with 120 million in Europe, 116 million in the Asia Pacific region, and 58 million in North America. [http://www.gsmworld.com/newsroom/press-releases/2010/4621.htm]
26 © 2010 Akamai Technologies, Inc. All Rights Reserved
SECTION 6:
Mobile (continued)
In examining the data on average maximum1 connection
speeds, we see that the gap is even wider than that seen
for average speeds, ranging from a staggering 34584
Kbps on a provider in the United Kingdom to 408 Kbps
on a provider in Belgium. The Slovakian mobile provider
with the highest average connection speed fared very well
on the average maximum connection speed measurement
as well, clocking in at 20394 Kbps. However, it must be
noted that a number of mobile network providers make
heavy use of mobile gateways and proxies that will result
in higher average and average maximum1 speeds being
calculated by Akamai, as these speeds reflect gateway/
proxy-to-Akamai communications rather than mobile
device-to-Akamai communications. (These top providers
may be making use of such an architecture.) Akamai
is investigating methods of mitigating the impact of
these gateways/proxies on the source data sets that
will be used for future editions of the State of the
Internet report. Having said that, average maximum1
connection speeds on mobile networks around the
world were fairly strong, with 83 of the 109 listed
providers achieving average maximum1 connection
speeds greater than the 2 Mbps broadband threshold,
33 achieving average maximum1 connection speeds
greater than the 5 Mbps high broadband threshold,
and six achieving average maximum1 connection
speeds greater than 10 Mbps.
Figure 24: Average and Average Maximum Connection Speed, Average Megabytes Downloaded per Month by Mobile Provider
AFRICA
Egypt EG-1 394 1706 132
Morocco MA-1 412 2929 447
Nigeria NG-1 242 2962 199
South Africa ZA-1 465 835 142
ASIA
China CN-1 1930 4774 147
Hong Kong HK-1 2016 8581 397
Hong Kong HK-2 2004 7955 260
Indonesia ID-1 218 4924 9501
Israel IL-1 988 5137 108
Japan JP-1 946 4180 114
South Korea KR-1 1495 3029 32
Kuwait KW-1 909 3065 660
Malaysia MY-1 267 1754 176
Malaysia MY-2 872 4407 301
Malaysia MY-3 531 2651 293
Pakistan PK-1 635 4226 494
Saudi Arabia SA-1 636 1778 90
Singapore SG-2 648 5515 119
Singapore SG-3 1282 5923 292
Sri Lanka LK-1 765 4950 252
Taiwan TW-1 1032 4332 131
Taiwan TW-2 622 2539 139
Thailand TH-1 661 5677 125
EURoPE
Austria AT-1 2553 10769 122
Austria AT-2 1886 6292 1298
Belgium BE-1 2311 7608 282
Belgium BE-2 901 2660 33
Belgium BE-3 200 408 11
Croatia HR-1 931 3567 58
Czech Republic CZ-1 626 2588 69
Czech Republic CZ-2 415 2024 117
Czech Republic CZ-3 1320 3561 140
Estonia EE-1 611 2775 174
France FR-1 275 913 48
France FR-2 1397 4483 630
France FR-3 481 2775 161
Germany DE-1 248 1036 53
Germany DE-2 2507 7931 1049
Greece GR-1 909 5068 237
Greece GR-2 455 2581 110
Hungary HU-1 1145 5315 127
Hungary HU-2 1280 5037 72
Ireland IE-1 1894 6983 228
Ireland IE-2 1076 7331 566
Ireland IE-3 978 6830 426
Italy IT-1 875 4841 275
Italy IT-2 1710 6056 252
Italy IT-3 2783 9889 332
Lithuania LT-1 1203 5516 255
Lithuania LT-2 760 3205 185
Moldova MD-1 730 2858 52
Moldova MD-2 1269 4907 107
Netherlands NL-1 803 1758 19
Netherlands NL-2 1704 3536 20
Norway NO-1 867 3121 67
Q1 ‘10 Avg. Kbps
Q1 ‘10 Avg. Kbps
ID IDQ1 ‘10 Max. Kbps
Q1 ‘10 Max. Kbps
Q1 ‘10 Avg. MB/month
Q1 ‘10 Avg. MB/month
Country/Region Country/Region
ASIA
EURoPE
AFRICA
27© 2010 Akamai Technologies, Inc. All Rights Reserved
Finally, starting this quarter, we review the average
amount (MB) of data downloaded from Akamai per
month per unique IP address seen from the mobile
network. As Akamai serves content for a number
of smartphone makers, we posited that customers
of mobile carriers that supported these smartphones
would see higher MB/month levels than other carriers.
In an effort to validate this supposition, we surveyed
the Web sites of the 20 mobile carriers with the highest
recorded usage levels. (We excluded provider UK-3,
which had ranked highest on the list, due to their
suspected usage of a mobile gateway architecture,
which inflated their calculated per IP address usage.)
Of these 20 providers, 14 (70%) of them explicitly
advertised support for Apple’s iPhone family of smart-
phones, while the remaining six (30%) offer services
based on next-generation mobile broadband connection
technologies such as WiMAX, HSPA+, or HSDPA. Of
the providers where we recorded over 1000 MB/month
average usage per unique IP address, we found that
five of the seven providers supported the Apple iPhone.
On the other end of the spectrum, we found that for
26 mobile providers (of the 109 listed), there was less than
100 MB of data downloaded from Akamai per unique
IP address per month during the first quarter of 2010.
Norway NO-2 1186 3875 70
Poland PL-1 3444 10298 119
Poland PL-2 750 2947 38
Poland PL-3 508 2637 135
Portugal PT-1 323 1331 34
Romania RO-1 375 1899 68
Russia RU-1 4248 13686 138
Russia RU-2 586 1933 46
Russia RU-3 498 1570 56
Slovakia SK-1 105 418 31
Slovakia SK-2 2225 6112 1472
Slovakia SK-3 7175 20394 567
Slovenia SI-1 1074 5514 109
Spain ES-1 1102 6495 276
Spain ES-2 379 2691 398
Spain ES-3 701 4222 166
Ukraine UA-1 175 569 35
United Kingdom UK-1 1043 6647 456
United Kingdom UK-2 2065 8613 496
United Kingdom UK-3 3701 34584 17386
North America
Canada CA-1 2445 10972 4339
Canada CA-2 728 1902 553
El Salvador SV-1 469 2755 187
El Salvador SV-2 704 4930 373
El Salvador SV-3 666 3574 547
Guatemala GT-1 371 1924 108
Guatemala GT-2 453 3859 434
Mexico MX-2 584 3878 274
Mexico MX-3 443 4149 353
Netherlands Antilles AN-1 319 1699 180
Nicaragua NI-1 414 2864 216
Puerto Rico PR-1 2133 8618 2454
United States US-1 845 1912 34
United States US-2 829 2103 31
United States US-3 979 2496 183
Oceania
Australia AU-1 658 5470 718
Australia AU-3 928 3785 103
Guam GU-1 378 1729 154
New Caledonia NC-1 426 1730 254
New Zealand NZ-2 1073 5208 289
South America
Argentina AR-1 233 1838 97
Argentina AR-2 354 2150 138
Bolivia BO-1 128 1390 149
Brazil BR-1 420 2258 123
Brazil BR-2 322 1853 108
Chile CL-1 536 3486 371
Chile CL-3 379 3442 272
Colombia CO-1 403 3278 146
Paraguay PY-1 144 998 87
Paraguay PY-2 280 1847 241
Uruguay UY-1 485 3127 195
Uruguay UY-2 173 1606 78
Venezuela VE-1 385 2374 1248
Q1 ‘10 Avg. Kbps
Q1 ‘10 Avg. Kbps
ID IDQ1 ‘10 Max. Kbps
Q1 ‘10 Max. Kbps
Q1 ‘10 Avg. MB/month
Q1 ‘10 Avg. MB/month
Country/Region Country/Region
NoRTh AMERICA
SoUTh AMERICA
oCEANIA
28 © 2010 Akamai Technologies, Inc. All Rights Reserved
EURoPE
Austria 0.3% 2,230,464 3818 11108 19% 63% 1.5%
Belgium 0.1% 3,159,936 4768 16509 33% 87% 1.2%
Czech Republic 0.2% 1,658,849 5482 14131 31% 77% 1.2%
Denmark 0.2% 2,127,420 5330 14059 41% 87% 0.7%
Finland 0.1% 2,342,939 3936 10808 23% 51% 0.8%
France 1.5% 22,473,570 3212 11118 9.5% 69% 0.8%
Germany 3.9% 31,012,378 3877 12948 17% 80% 1.4%
Greece 0.2% 2,037,975 3070 12123 5.5% 68% 1.9%
Iceland 0.0% 123,362 4407 14459 20% 81% –
Ireland 0.2% 1,411,789 4968 12962 11% 54% 2.4%
Italy 4.4% 10,669,453 2919 10448 3.7% 66% 2.2%
Luxembourg 0.0% 161,387 3134 10732 9.1% 69% 1.5%
Netherlands 0.5% 52,302 5992 14459 40% 79% 1.7%
Norway 0.1% 2,381,176 4951 13738 25% 69% 1.5%
Portugal 0.5% 2,155,350 3983 16014 24% 78% 0.7%
Spain 1.3% 11,224,801 2539 9340 4.2% 54% 1.3%
Sweden 0.3% 4,146,254 6181 19209 42% 75% 1.9%
Switzerland 0.2% 2,644,304 5294 14891 27% 91% 0.7%
United Kingdom 1.2% 20,114,050 3812 12346 15% 78% 1.2%
ASIA/PACIFIC
Australia 0.3% 8,400,812 2613 9720 10% 45% 5.4%
China 9.1% 57,723,188 695 2732 0.2% 3.5% 17%
Hong Kong 0.3% 2,189,347 9010 29570 45% 90% 0.5%
India 2.2% 3,966,687 796 4672 0.6% 4.2% 27%
Japan 2.9% 33,220,465 7863 25790 60% 87% 1.5%
Malaysia 0.9% 1,436,465 1067 6081 0.5% 2.8% 11%
New Zealand 0.3% 1,310,127 2912 10671 7.7% 64% 6.3%
Singapore 0.4% 1,721,822 2722 11173 11% 49% 3.2%
South Korea 1.7% 16,715,485 12021 32708 65% 89% 0.3%
Taiwan 6.1% 6,041,143 4334 14053 20% 64% 1.4%
MIDDlE EAST
Egypt 0.3% 1,067,623 750 4472 0.3% 4.8% 16%
Israel 0.7% 1,836,778 2988 10922 4.2% 62% 0.2%
Kuwait 0.1% 234,633 1392 6229 1.7% 17% 8.7%
Saudi Arabia 0.6% 1,339,271 2189 7213 1.8% 49% 1.2%
Sudan 0.0% 24,360 383 2185 – – 44%
Syria 0.0% 88,098 3034 5911 17% 56% 21%
United Arab Emirates (UAE) 0.2% 739,970 1225 5248 2.8% 13% 7.4%
lATIN & SoUTh AMERICA
Argentina 2.4% 3,620,142 1426 6196 0.5% 16% 8.1%
Brazil 6.0% 11,381,433 1271 5043 2.0% 14% 18%
Chile 0.4% 1,989,659 2202 8896 2.0% 42% 3.1%
Colombia 1.2% 2,319,106 1530 6248 0.3% 22% 6.6%
Mexico 0.4% 7,767,481 1278 5540 0.4% 9.2% 2.1%
Peru 0.6% 616,377 1012 5852 0.5% 5.7% 3.6%
Venezuela 0.3% 1,901,287 705 3217 – 0.7% 13%
NoRTh AMERICA
Canada 1.5% 11,729,224 4796 14590 34% 80% 2.1%
United States 10% 129,354,234 4684 16207 25% 56% 4.3%
Unique IP Addresses
Avg. Connection Speed (Kbps)
Max. Connection Speed (Kbps)
% Attack Traffic
% Above 5 Mbps
% Above 2 Mbps
% Below 256 Kbps
Country/Region
SECTION 7:
Appendix
29© 2010 Akamai Technologies, Inc. All Rights Reserved
1 The “average maximum connection speed” metric represents an average of the maximum measured connection
speeds across all of the unique IP addresses seen by Akamai from a particular geography. The average is used in
order to mitigate the impact of unrepresentative maximum measured connection speeds. In contrast to the average
measured connection speed, the average maximum connection speed metric is more representative of what many
end-user Internet connections are capable of. (This includes the application of so-called speed boosting technologies that
may be implemented within the network by providers, in order to deliver faster download speeds for some larger files.)
2 The Akamai HD Network leverages HTTP to provide adaptive bitrate streaming. Streams for the 2010 Winter
Olympics were encoded by the broadcasters at six unique bitrates between 350 Kbps and 3.45 Mbps – all below
the “high broadband” threshold of 5 Mbps, with four of the six bitrates below the “broadband” threshold of 2 Mbps.
As such, because the streams would have been rate-limited to those bitrates (due to the encoding rates), this may have
impacted the percentage of connections to Akamai in excess of 5 Mbps. Similar to the impact of data from mobile
networks in prior quarter, and the subsequent filtering of such data, Akamai plans to implement similar filtering
of such rate-limited content, as appropriate, from future State of the Internet data sets.
3 http://www.akamai.com/dl/whitepapers/How_will_the_internet_scale.pdf
4 http://www.blu-ray.com/faq/
5 http://www.akamai.com/html/misc/hdnetwork.html
6 http://www.akamai.com/html/about/press/releases/2009/press_092909.html
7 http://www.telegeography.com/cu/search.php?search_term=DOCSIS&Submit=Submit
8 http://www.telegeography.com/cu/search.php?search_term=FTTH&Submit=Submit
9 http://www.akamai.com/html/technology/products/edgescape.html
10 http://bit.ly/9mOWFI
11 http://googleblog.blogspot.com/2010/02/think-big-with-gig-our-experimental.html
12 http://en.wikipedia.org/wiki/HSPA%2B
13 http://en.wikipedia.org/wiki/High-Speed_Downlink_Packet_Access
SECTION 8:
Endnotes
The Internet Revolution Continues…At the Fontainebleau Resort, Miami Beach
Your time will be well spent during this revolutionary event. We look forward to seeing you in Miami!
Join Akamai and more than 500 other Internet revolutionaries for the 3rd Annual Akamai Global Customer Conference.
During our three-day program, we will explore some of the recent challenges and opportunities
that have taken hold and are defining how business is done online. Trends including the growth
of cloud computing models for enterprise-class applications, the adoption of high definition (HD)
video online, the optimization of mobile content for Internet-connected devices, the realization
of secure e-commerce, and the shift of advertising dollars online to follow the migration of
audiences to new media.
With so many technological advancements for leveraging the Internet, as well as public and
private “cloud” infrastructure, it is imperative for today’s online business leaders to have a forum
to discuss these developments with peers from other leading organizations from around the globe.
Visit www.akamai.com/revolution for complete conference details, and early registration discounts!
The Akamai Difference Akamai® provides market-leading, cloud-based services for optimizing Web and mobile
content and applications, online HD video, and secure e-commerce. Combining highly-
distributed, energy-efficient computing with intelligent software, Akamai’s global platform
is transforming the cloud into a more viable place to inform, entertain, advertise, transact
and collaborate. To learn how the world’s leading enterprises are optimizing their business
in the cloud, please visit www.akamai.com and follow @Akamai on Twitter.
AcknowledgementsEDITOR: David Belson
CONTRIBUTOR: Jon Thompson
CONTRIBUTOR: Patrick Gilmore
CONTRIBUTOR:Alloysius Gideon
EXECUTIVE EDITOR: Brad Rinklin
EXECUTIVE EDITOR:Tom Leighton
Please send comments, questions, and corrections to [email protected]
Follow @akamai and @akamai_soti on
Akamai | Powering A Better Internet™
For more information, visit www.akamai.com
©2010 Akamai Technologies, Inc. All Rights Reserved. Reproduction
in whole or in part in any form or medium without express written
permission is prohibited. Akamai and the Akamai wave logo
are registered trademarks of Akamai Technologies, Inc. Other
trademarks used herein may be owned by other companies and
are used for descriptive purposes only. Akamai believes that the
information in this publication is accurate as of its publication date;
such information is subject to change without notice.
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