Always on the move...

VOL XII NO 10October 2012

1. Opinder Krishen, NIC 2. Prabir Dey, CCU 3. Zahoor Ahmed Runga, 2SX 4. Sanjeev Sharma, PNQ 5. Suneeta Bhat , NFU HO

Winners of Question Box:

We are going through a very critical phase of business environment. The continuous rise in the prices of petroleum products is absorbing the profitability and is slowing down the business proceedings. The recent increase in diesel prices has given a big jolt to the carriers in particular and to the economy as a whole. We, as a carrier are no exception to this. Now, with the increased price of diesel, our cost of carriage has also increased. All the station heads are advised to revise the rates with their

parties. In addition to this, they should also cut-short their other expenses in order to cope- up with the situation.News of economic slow down is coming from all around. Trends of recession, are gripping the global economy, in their clutches. Both, international and the domestic fronts are coming across this situation. In order to overcome this situation and to emerge exemplary out of it, we have initiated a drive at HO with, "Crores" (Continuous Review of Results) as its name. A special organizing team has been constituted, which will look after the whole proceedings. The team will continuously review the results by analyzing the presentation, to be given by every station head (along with concerned lap officer) about the performance of their station in the previous month. The areas for which the presentations are to be evaluated are:-l Business growth.l Bill wise timely recovery.l Efficiency in clearing/ delivering goods.l Enhancing the image of the company.l Smooth administration and adherence to rules, regulations and policies.l Growth in profitability.In this process, the stations with high performance shall adequately be rewarded and the stations with decline in performance will be made answerable. We wish all the best to all our station heads and Lap officers for the "CRORES" Competition.

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October 2012

Hereunder is the overview of circulars. Please go through it:-

l Sh. Joga Singh (ID: 011989) SSU BO KNP will officiate as I/C BO KNP in place of Sh. Virender Kumar Yadav. Mobile no of Sh. Joga Singh is 09005197454. Please update your record.

Ref: 54/NCO/154 Dt: 12.09.12Sub: Administration Set up - BO KNP.

l It is seen that sometimes goods remain lying undelivered at delivery stations for long periods after receipt. Delay in delivering of the goods not only creates an atmosphere of inefficiency but also increases our risk of claims & blockage of dues.

Ref: 56/NCO/156 Dt: 13.09.12Sub: Undelivered Material

l With the effect from 14/9/12 the Govt. has announced increase in Price of Diesel by Rs. 5.00 per litre on existing rates. Consequently the clearance cost will go up considerably. Please take immediate action on following points to meet the high clearance expenses: 1. To keep constant watch on market truck freight rates with a view to charge workable rates while booking goods. 2. To urgently contact the parties with whom you are having rate contracts to get increase in freight rates to cope up with the high operational cost. 3. Nitco route & local vehicles diesel consumption should be watched strictly & so on.

Ref: 57/A&O/157 Dt: 14.09.12Sub: Increase in Price of Diesel - Freight Rates.

NED UPDATE Circulars in a nutshell

Recently Govt. Of India has increased diesel cost by rs.5/-per ltr. which heavily effect co.trk saving.

Following steps should be initiated to compensate the effect of diesel.

1. Stations are requested to stop local running of Co. Trucks.

2. To get better average from trucks.

3. To get increase freight till ho will review fresh freight.

4. Avoid haltage of co. Trucks

5. Purchase diesel from cheaper points only.Courtesy: NFU HO

Following points to be kept in mind during supervision / watch of any construction / repair work of projects at stations by sfo / sfi / branch head / staff

1. Work as per drawing / plan.2. Length, width, height as per approved plan.3. Proper supervising arrangement.4. Material / Fixtures used should be of good & ISI quality.5. Ratio of masala Sand / cement / Bajri etc proper as per

specification.6. Curing of masonry work properly.7. Mason work in gunia, straight brick wall and smooth

plaster work.8. Slope / Level of flooring / roofing should be proper.9. Electrical proper external fitting with electrical earthing.

Wiring should be very high to prevent damage from goods.

10. Branded paint used.11. Work as per time schedule Mason, Electrical, Plumbing,

painting etc.12. Construction within budget limit.13. Sunshades on doors / windows.14. Ant termite treatment.15. Red oxide on iron frame and wood primer on wood frame

before fitting / painting.16. Ramp edges strength with proper fitting of angle irons /

girders.17. Electrical & Sanitary and wood fittings fixed with proper

screws & very pucca.18. Doors / shutter fitting should properly.19. Projects Supervisors ( SFOs ) can stop work if he feel

work is not as per above points.

During work After repair & whitewash

HIKE IN DIESEL COST

October 2012

GUIDELINES FOR PRINTERSl Printer must be covered with dust cover after use.l Printer accessories must not be removed from the printer

especially covering the head of printer.l Before loading the paper in the printer, the printer must be

switched off.l Don't hold/move the printer head after switching on the printer.l Remove all the dust particles and paper pieces from inside the

printer with the help of brush/vacuum cleaner.l While removing / inserting new cartridge the printer must be off.l Place the printer cartridge in its appropriate place.l Please ensure that when you refill the cartridge the ribbon must be

filled as per its size and in their respective columns without disturbing its other accessories.

l Remove carbon from the rods on which head is moving with smooth cloth.

l Don't try to scroll the paper up & down when the printer is on.l Change the mode of printer from cut sheets to continuous

computer sheets when the printer is off.l Printer cable must not be removed when you are printing or in

online mode.l Ribbon of printer must be changed after every week or before if it

shows light printout to save printer head. Courtesy: NIC

If you can't connect with people, you can't develop them. That's why it's so important to make your interactions meaningful.Follow these steps:l Look for and encourage fresh ideas.l Pitch in and help your team do some things.l Show you care about employees by listening to them and acting on

what you hear.l Reward successes.l Focus time and attention on a person's strengths, not weaknesses.l Give people your undivided attention when you are with them.

Courtesy:HPD

CONNECT WITH YOUR TEAM

l Be a good listener. Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying. Listen to their words, tone of voice, body language, and most importantly, how they feel. Beware of making assumptions - thinking you intuitively know what the customer wants. Do you know what three things are most important to your customer.

l Effective listening and undivided attention are particularly important on the show floor where there is a great danger of preoccupation - looking around to see to whom else we could be selling to.

To be contd……Courtesy:MARKETING

TEN COMMANDMENTS OFGREAT CUSTOMER SERVICE

All Concerns please note the below mentioned points for successful running the Local Vehicle at your respective Stations. 1. Driver should be having their proper License with Proper validity.2. Driver should be having their proper Uniform with Name Plate.3. Condition of Body of vehicle should be check time to time to avoid any

Inconvenience in later stage.4. Condition of Tyre should be checked regularly.5. Consumption of Diesel should be watch keenly regarding average &

meter reading.6. Vehicle should be send for proper Check up on regular basis by

particular company.7. All documents are should be available & up to date are as under:

(a) Registration Certificate(b) Road Tax(c ) Pollution Certificate(d) Fitness Certificate(e) Insurance Certificate.

Courtesy: D2D HQ

POINTS FOR SMOOTHRUNNING OF LOCAL VEHICLE

SCORPIO:-

Even the toughest of Scorpios has intense feelings that run deep. Whatever you do, things won`t go according to plan. Accept that and you`ve overcome your biggest obstacle. Circumstances around you and your own life are in transition. Consequently, seemingly minor changes are part of a larger pattern that will be revealed when Saturn,

planet of focus, moves into Scorpio in early October. Until then, ensure both arrangements and your thinking are flexible.

Mars will be moving through your sign all month to bring energy and focus. You'll be active and busy as well as eager to get going on new projects. Don't hesitate to sell yourself and be proactive. Mercury and the Sun will bring productive meetings and engaging conversations with friends and associates for most of the month.

l

l Vijay Koul, INSPReetu, NED l Munish Bhagat, INSP

l Namrata, HPDSolution of Last Issue's Jumble :“NO DIRECT DELIVERY”

LAUGH A LITTLE

YOUR STARS THIS MONTH

Please send your entries to timesnitco@gmail.com

Paste Stamp Here

October 20124

A soldier serving overseas and far from home was very bitter and terribly upset when his girl wrote that she was breaking off their engagement and wanted her photograph back.

Being a sort of creative fellow, he went out and collected all the unwanted photographs that he could find from his buddies, bundled them all together and sent them to her with a note stating the following:

Dear Mary,Regret cannot remember which one of these is of you... please keep your photo and return the others.

GROUP A GROUP B GROUP C GROUP D GROUP E

TOPPERSJRD 6398JAL 2223NIL

SPOILERSCHD 2421KGD 1720JNL 4307

TOPPERSBHB 1041SXR 1577GBD 1326

SPOILERSCCU 1249AMD 890NIL

TOPPERSZKD 1049JAI 709FBD 903

SPOILERSHYG 264HYD 370PKT 616

TOPPERSBLY 129COK 277SLN 196

SPOILERSBLU 37MMV 193HSR 87

TOPPERSHYP 23BLM 28VJA 145

SPOILERSMRI 4GOA 52NIK 62

GROUP A GROUP B GROUP CTOPPERS2JM 1198 2DE 11789NIL

SPOILERS2LD 836

TOPPERS2NO 330 2JL 4252AD 542

SPOILERS2MM 314 2SX 310

TOPPERS2BL 556 2HY 3902GG 265

SPOILERS2GB 80 2JA 1342AM 183

D2D Express

Nitco Roadways

August's delivery toppers (No. of GPs)

Winners of Last Issue’s JumbleQuestions are here under:. Any one from HO, HQ, or Branch offices can take part in this quiz and win laurels beside cash prize of Rs. 100/- by sending correct answers to timesnitco@gmail.com.Q1: Who coined the name United Nations? Q2: Why does Twitter have a 140-character limit? Q3: How high can kangaroos jump?

ANSWER OF LAST MONTH QUESTION BOX

QUESTION BOX

Advisor : Mr. S.K. DuttaChief Co-ordinator : Mr. Virinder Pradhan

Team Members : Mr. Rakesh SharmaMs. Varsha Baru, Mr. Om Bahadur

timesnitco@gmail.com

Contact: 9419795285, 9796070191

1.SRI LANKA 2. WILSON JONES 3. BRIAN LARA

iirnhg fo rtcusk na pmiotnatr spatec orf usssbien rgwtoh.

FOR GOOD HEALTH5. Balance your food choices - don't eat too much of any one thing.You don't have to give up foods like hamburgers, french fries and ice cream to eat healthy. You just have to be smart about how often and how much of them you eat. Your body needs nutrients like protein, carbohydrates, fat and many different vitamins and minerals such as vitamins C and A, iron and calcium from a variety of foods. Balancing food choices from the Food Guide Pyramid and checking out the Nutrition Facts Panel on food labels will help you get all these nutrients.6. Get fit with friends or family.Being active is much more fun with friends or family. Encourage others to join you and plan one special physical activity event, like a bike ride or hiking, with a group each week.7. Eat more grains, fruits and vegetables.These foods give you carbohydrates for energy, plus vitamins, minerals and fiber. Besides, they taste good! Try breads such as whole-wheat, bagels and pita. Spaghetti and oatmeal are also in the grain group. Bananas, strawberries and melons are some great tasting fruits. Try vegetables raw, on a sandwich or salad.

To be Contd…… Courtesy: Nitco Times Team

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