Mobile VoIP, IP Communication & Enterprise Solution Platform

Eco System of VoIP Industry Call Flow of iTel Switch

Basic Work flow of iTel Switch

Business Models of iTel Switch Technical Specifications of iTel Switch

Agenda

USP of iTel Switch

Other Modules of iTel Switch

Competitors of iTel Switch

Miercom Certification

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Tier 1 Carrier A tier-1 carrier has a direct connection to the Internet and the networks

to deliver voice and data services. Example - AT&T, Verizon, Airtel and T-Mobile.

Tier-2 Carrier A tier-2 carrier operates the same way, except it may get a portion of its network from a tier-1 operator .Example – idt.net

Tier-3 Carrier Tier-3 refers to a carrier who gets 100% of its network through a tier-1 or tier-2 operator and also directly connected to end users. Example - Local service provider like Inaani Pte Ltd.

Ecosystem of VoIP Industry

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Switch Providers for Tier-1,2 &3

Tier 1

Tier 2

Tier 3

iTel Switch in Ecosystem of VoIPWholesale

Tier 1

Retail

Tier2 & Tier 3

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Call flow of

Terminating Route

Terminating Carrier Terminating EndOriginating End

Originating Route Route

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Terminating EndOriginating End

Call flow (Dialer-Dialer)

Call flow (Dialer-GSM)

Originating Route

Terminating Route

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USP of iTel Switch

Quickest Call ConnectivityBalance Never Go NegativeAdvanced Security [IP Based Firewall & 2FA]Advanced Routing Behavior based alarm systemIntegrated BillingSupports all business models [wholesale, Retail, Calling Card, Enterprise etc.]

Performance - Certified by Miercom

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Miercom CertificationMiercom is the most reputable leading network testing firm specializing in security and communications-related product testing and analysis for 30+ years.

Maximum 14,000 SIP registrations/Sec CPS 625 for mentioned hardware Maximum handled call in one server (Mid Level H/W):

15,000 calls without Media 5,000 calls with Media

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Number of Server• 1

Hardware Platform• Intel Xeon 2.66 GHzx86_64• 32 GB Ram• Centos release 6.4• 24 CPU Cores(Quad; Hex-Core; Intel Hyper Threading Disabled)

Software Version• iTel Switch Plus Version 5.0.x

System Tested under following configurations

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Login with 2FA Security

Rate Plan Management

Client/IP Management

Route Management

Call Simulator

Basic Work Flow of

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2FA Security

For the first time in Switch Platform

Secondary authentication protects iTel Switch from hacking attempts.

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Rate Plan Management

Prefix wise Multiple Rate Plan

Supports Package, F&F Rate & Peak and Off Peak based Rate Management

Easy modification of Rate Plan by changing (% Value) in existing Rate Plan

Future Date wise Rate Management

Destination wise TAX Activation Facility

Fast upload and Easy to download Rate Plan as CSV File.Separate Rate Plan for different types of services [Voice Call, On Net Call, MTU, SMS]

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Client/IP Management

Supports N Level Resellers and Commission based or Rate based ResellersSupports both Prepaid and Postpaid clientTermination prefix and Strip prefix to adjust Termination Call with PrefixClient Wise Separate IVR, call limit, Currency and profile managementClient Authentication by IP, Prefix & Caller ID

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Route Management

Loss Less Routing (LLR)Least Cost Routing (LCR)Quality Based RoutingQuality Based LCR RoutingPercentage Based RoutingTime Based RoutingClient wise Separate RoutingProtocol Based Routing

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Call Simulator

Available route checking facility for a dialed numberRouting Sequence and its status checking facility among available routesCall from any specific PIN of any level to check rate, route & balance issueGateway and route quality checking facilityMailing facility of sending report to the vendor

Other Modules of

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Multilayer Security

IP Based Firewall in switch for call AuthenticationEncrypted Password In DatabaseRole Based Access ControlUser wise IP Based AuthenticationAuto Expire (After 1st use, After 30 Days and Configurable)Billing Activity Log Trace

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Alert System

System Alert for Unusual Disk, CPU, Memory Usage and Route DownPerformance Alert for unusual ASR, ACD and Average PDDEach Route wise separate alert for unusual ASR, ACD and Average PDDBehavioral Alert for Unusual No. of Calls and Termination Gateway DownAlert for Unwanted Recharge, Low Balance, and Unauthorized User Access

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Monitoring Dashboard

Live Call StatusLive Origination and Termination Carrier StatusLast Day call StatusRevenue informationServer Status

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Analysis & Reporting

Real time Active call , Live call logs & SIP Log trace.Reports based on Origination/ Termination Destination wise/IP Client Wise.Reports based on Origination/ Termination Client wise/IP Wise.Detailed report (Successful & Failed Authentication).Summary report (Hourly, Daily & Monthly).Specific Search (Callee and Called Number, Duration based, Disconnect Cause Code).Gateway wise ACD/ASR/PDD Wise ReportComprehensive Monitoring Reports as Graphs( Time wise, Client Wise, Hourly, Daily & Monthly wise)

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Payment Management

Supports major Online Payment Gateways to Receive paymentClients can make payments at bank and upload information in system for the adminRecharge Card generation Manual Recharge processSupports promotion on recharge

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Presently Supported Payment Gateways

WORLD PAY STRIPEMaster Card MIG PayPal

WORLD PAY PAY DOLLAR

MPESA Brain Tree

CASHU Authorized.netPayment Wall Ingenico

eProcessing Google & Apple In-App Purchase

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Package Management

Separate Voice packages ManagementPackage Auto RenewEasiest way to address target market demand through introducing different packages.Easy short code configuration for easy package dialing. Easy searching option to trace information of different Voice PackagesReport generation on different packages or an individual package or summary information of total subscriber number and package amount.

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Calling Card Platform

DID wise separate ConfigurationPIN & PIN-less calling facilityMulti Level IVRPIN-less number registration for cards and customer accountsDID wise Separate Reporting & Profit CalculationOnline DID Purchase facility & Renew

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DID Management

Supports Calling card, Call Back, DID Extension, Personal DID & DID MultiplexingOnline Personal DID Purchase facilitySupports Multiple Currency, Speed Dials & FnFMost advanced Interactive Voice Response (IVR) system in multiple languagesDID Wise Reporting, Profit Summary Report

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Call Shop Platform

User can use his call shop module directly from his main billingMain switch owner can enable/disable call shop module for his child resellerAny level reseller to go for the Call shop feature, even if the parent account have that featureParent switch owner can monitor Call shop along with call shop managerReport generation can be both call shop and booth wiseInstant Invoice and print facilityColor Based both status ManagementCan use own required Booth Name

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Mobile Top Up

Recharge any mobile from any location using the same PINSupports all major international Mobile Top Up GatewaySupports Mobile Top up for Reseller, End User and Origination IP clientAdvanced Reporting- Client wise, country Wise and Mobile Operator wiseSupports Security Control

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IM Broadcasting

No word limitation for the broadcasted content.Country wise, PIN batch wise and Individual PIN number wise message broadcasting. Push notification to broadcast message in offline mood. Target group based Broadcasting : All, Zero balance, not using, not recharged etc.Instant & messages scheduling Reporting on : Date wise, status wise (all, pending or sent) or deleted message wise

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Data Backup

Instant Backup from Web PanelCan do schedule BackupDisplay Real-time backup status System sends automatic alerts in case of data replication failure

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Service Restart

All components in a solution you can restart from hereInstant Restart and Schedule Restart facilityDisplay Service wise Status

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Wholesale

Retail

Business Models of

USP of Wholesale

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Distributed Architecture and multiple Signaling integrationMiercom certified Soft switchQuickest Call ConnectivityAdvanced Routing Tools to make sure Cost effective  Routing & Call/Route SimulatorMultiple Protocol Support [SIP, H323 & SIP-I] and Audio Codec ConversationSupports both Proxy and Non-Proxy. Specific carrier wise Proxy/Non-Proxy configurationBehavior Based Alarm SystemCDR reconciliation facility for dispute managementSecurity Device for 2nd Layer Authentication and IP Firewall ManagementInstant Wholesale BUY and Sell

USP of Retail

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Advanced Security with IP Based Firewall and Security device for 2nd AuthenticationFastest call connectivityWholesale and Retail Business in Same Platform Behavior Based system Monitoring Alarm to make sure Security, Quality and Smooth Service.Mobile TOP and Mobile  Money Transfer Business Model in same PlatformSupports Multiple User Friendly Billing Interfaces for resellers ;so migrating from different platform provides them familiarityMobile TOP and Mobile  Money Transfer Business Model in same PlatformAll facility in same switch like Voice, SMS, MTU, IM, Video Call etc.Cost effective Solution where Byte saver, Balance Server and Switch all work in same ServerAdvanced  Auto Signup Technology and Business formula to  support Present Business Trend

Supported Protocols

H.323, SIP (RFC 3261), SIP-1, MSRP, SIP SimpleMedia: RTP, RTCP

Codec Support

Audio : In transparent mode bypasses all standard audio codecs in conversion mode: AMR, G.711 , G.729

Video : H.263, H.264

Web Server Jakarta, ApacheSMS SMPP & HTTP

Database Oracle, MySQL & MS-SQL

Platform Linux / Unix Based34

Technical Specifications of

Name of Zones Name of Competitors

Europe GENBAND, VoIP Switch, Porta One, Voxvalley

America VoS

Me Pak Sippy, VOS, Nexge

Asia Pacific VOS, Sippy, Vox, Porta & Media Core

Me-BD Core4,VSR,NexG

Me-India Nexge, VOS

Africa Morebilling, Voipswitch

Russia & CIS RTU (ex SwitchRay), iTooLabs (Portal), IskraTel, Eltex, Protei

Competitors of

Thanks

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