VoIP Quality in Converging Telephony and IP Networks
Transcript of VoIP Quality in Converging Telephony and IP Networks
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VoIP Quality in Converging Telephony and IP Networks
Nassia HanewichDirector South East Europe
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Better Quality than Industry’s Benchmark
Answer Seizure Ratio Comparison
Country Industry Avg*Country iBasis
Brazil 50%
Indonesia 46%
Israel 59%
Mexico 47%
Russia 39%
China 53%
52%
46%
64%
50%
45%
58%
Argentina 52% 52%
*Industry average is the average reported by six Tier One International Carriers
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A Seamless Interconnection:the Internet and the PSTN
PSTN Carriers
PSTN Carriers
IP PoPIP PoP
Internet
Wireless
Wireline
Wireless
Wireline
Origination Country
Alternate Routes
Assured Quality RoutingTMDestination Country
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Toll Quality on the Internet
Internet Central Offices
PSTN
Internet
Assured Quality RoutingTM
Network Operations CentersUSA -- Hong Kong
The iBasis Network
SS7/C7/PRI
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Advanced IP Architecture & Engineering Tools
Patent-pending proprietary technology
• Assured Quality Routing™ (AQR) enables PSTN-quality over the Internet– Real time monitoring and alarming– Decline capability– PSTN re-routing on highest quality off-nets
• PathEngineTM automatic best route selection• Coupled with highest quality ISP providers• Complemented by many destinations with
multiple partner termination options
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Real-Time Monitoring & Traffic Management
• Fully-staffed 7x24, 365 days/year • Redundant NOCs in Burlington, MA and Hong Kong• Full network monitoring of servers, IP, and PSTN networks
– Real-time, end-to-end analysis of call behavior– Event alarming– Performance measurement– Analysis of traffic patterns
and network utilization– Event correlation– Trouble ticket management
• Remote access to each device and process• Distributed, redundant monitoring systems being deployed
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Quality VoIP Requires Robust Network Solutions
The iBasis Network: The Next Generation of VoIP
• “Real-time” monitoring of every IP route– Latency– Packet loss– Jitter
• Continuous monitoring of PSTN metrics– Call completion (ASR)– Call Duration– Post Dial Delay (PDD)
• Proprietary, patent-pending technology– Assured Quality Routing®
– PathEngine™• Results in automated, dynamic ISP selection and IP path
selection for best quality of service on every call
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Benefits of iBasis Switchless Architecture
Benefits of this new architecture include:
– Millions of dollars in savings in operational costs and capital expense by eliminating the need for costly telecommunications switches and other equipment and connectivity in central offices
– Greatly simplified provisioning, real-time route monitoring, and network management by decreasing the number of network components involved in carrying a call
– Significantly improved voice quality by eliminating multiple compression/decompression cycles as a call moves through the network
– Ability to increase network capacity without incurring capital expense by redeploying ICO equipment
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Point of Presence
INTERNET IBOIBOxpressxpress
PSTNPSTN
Off Internet Routes
PTTsPTTs
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Immediate Deployment at Minimal Cost
• Internet Branch Office (IBO)– A Internet telephony PoP can be built in weeks
• Origination and termination– quality equal to PSTN– instant global footprint + one interconnection with world’s carriers– turnkey solution offers immediate revenue for termination
• Owned, maintained, and operated by providers like iBasis
• Deployment, installation & testing by global technology companies like Cisco
• Robust capabilities– 60-360 simultaneous digital voice connections– 600,000 to 3 million minutes per month
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A Turnkey Point of Presence
• A turnkey iBasis POP– Co-Located at one of your switches– Small Footprint and Easy to Install– ISDN or C7/SS7 Signaling Options
• Paid for and managed by iBasis– Remote monitoring and management– No visibility by iBasis into your network
• Combines Cisco and iBasis technology– Cisco gateway– iBasis QoS probe
• Your dedicated ‘on-ramp’ to The iBasis Network– Scaleable capacity – Fully integrated with iBasis’ AQR technology to ensure QoS
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A Managed and Paid PoP Option
• Fast and free interconnection with iBasis– Save time and cost of establishing a TDM link– Up and running in 2-3 weeks following contract execution– Achieve your goals for volumes and margins
• Rapidly scaleable to 8E1’s
• Opportunity to directly experience VoIP technology and quality in a risk-free way– With option to acquire the POP in the future
• Opportunity to terminate traffic and offset the traffic you send to iBasis– If your coverage, quality and cost are consistent with our other
customers’ needs
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The Advantages
• Access to iBasis ICOs is not feasible– Incremental cost to reaching an ICO via TDM interconnect– International access capacity congested– Provisioning organization backlogged with work
• Desire to begin or accelerate transition to voip network– Get direct experience with end-to-end VoIP– Option to Acquire POP preserves your flexibility and
independence
• Willing to provide co-location, internet access, installation, and share handling costs
• Can commit to sending iBasis at least 1MM minutes of traffic per month– Not contractual, but necessary for iBasis to continue to justify
the dedicated Xpress at your site
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How it Works
TDM Switch
GKGW
IBOxpress
Service Provider Premises
The iBasis Network
PSTN
AssuredQualityRouting
IP Network(s)
PSTN
Router
ISDN
V
SS7/C7
AQR
Switch & Router
PSTN Lines
IP bandwidth
Analog line
Rack space
Point code (SS7/C7 only)
Backup ISP (optional)
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The iBasis Network:Optimized for Voice
Internet
ConnectPointConnectPointIP CallCardUsers Services
Wireline
Wireless
Enterprises
ISP/ASPWeb Portal
NewNewDevicesDevices E-Commerce
Conferencing
WebContent
EnterpriseApps
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Leveraging a VoIP Infrastructure
Enhanced Voice Services
• IP CallCard™– Wholesale calling card billing platform
• ConnectPoint® Global Access– International local access for global services
• ConnectPoint® Wholesale Conferencing– Wholesale audioconferencing services
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IP CallCard™: A Real-time Billing Solution
• Call Authentication, Authorization and Accounting (AAA)
• Wide variety of pre- and post-paid card services– Fixed balance and rechargeable debit cards– credit accounts and limited credit accounts
• Prepaid, Postpaid origination and call termination in same gateway
• A flexible and scalable platform to support high call volume & a large number of accounts
• Customized pricing
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Connecting Prepaid Service Providers to The iBasis Network
iBasis Network
GatewaysQoS
Server
VCO/4K
Telephony Traffic
SS7 Interconnect
Gatekeeper
PrepaidBilling
PSTN PrepaidSwitch
PSTN PrepaidSwitch
Gateway
PSTNGateway
VoIP Prepaid Service Provider
VoiceGateway
Prepaid Service Provider
IP
IP
Router
Prepaid Service Provider
T1/E1
IP
Fax
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IP CallCard: Major Features
• Interactive Voice Response– IVR support in multiple languages– Customized messages
• Fraud Prevention– Real-time deductions– Limited PIN retries– Limited destinations
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The Benefits of Outsourcing
• Generates revenue faster
• Limited investment
• Higher margin and more competitive
• Keeps breakage for more profit
• Calls worldwide via iBasis Network
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ConnectPoint Global Access Services
• Local Direct Inward Dial (DIDs) numbers from our Points of Presence– local or toll-free numbers backhauled to your bridges– Provisioned, maintained and owned by iBasis
• Outdial capabilities for additional participants
• Colocation possibility for further expansion in our Internet Central Offices (ICOs)– Carrier-grade facilities in major international hubs– High performance and high capacity facilities
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ConnectPoint® Global Access for IP CallCard™
• Expands access countries for international travelers
• Calls to home country or anywhere
• Uses the same PIN
• Provider sets destination rates for each origination country
• Toll-free access available at iBasis ICOs and other selected countries
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ConnectPoint® Wholesale Conferencing
• Hosted, unattended audio conferencing solution
• Scalable solution, fully redundant, using Octave OCI-1000 bridges
• Guaranteed availability
• Cost-effectively handles overflow
• Market trial opportunity
• Faster ROI
• No hardware to maintain
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ConnectPoint® Wholesale Conferencing
• Easy to use, password protected Web Interface (WebView) allows for:– Scheduling Conferences– Chair Control of Conferences– Configuring User Databases– System Configuration and Maintenance
• iBasis provides summary and detailed billing information
• All calls are hosted by The iBasis Network™– 24x7 support– Full redundancy – Scalability to meet any demand
• Performance is backed by a Service Level Agreement
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Wholesale Conferencing Advantages
• Scale capacity to demand dynamically
• Reduce capital expenditure budgets– Bridges are expensive
• Large capacity bridges cost > US$1 million• Even small bridges cost > US$200,000
• Accelerate entry into the market
• Provide a single source for telecommunications services while allowing focus to continue on core competencies
• Reduce demand on human resources
• Market new IP-based features and services
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Partnering with a VoIP Network Provider
• Accelerate deployment without capital expense– Turnkey outsourced solution for service providers
• Increase revenue– Scalable platform that grows with your business– Competitive and flexible price structure
• Reduce costs – Lower cost of international voice traffic– Lower deployment costs & operating costs– Less operational staff
• Simplify your infrastructure & international operations– iBasis global network footprint– iBasis interconnection agreements
• Improve quality of international service– iBasis quality superior or equal to PSTN– Toll free access in different countries
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Thank you!