VOICES-W4RA methodology
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Transcript of VOICES-W4RA methodology
VOICES-W4RAmethodology
ICTD course 2013Chris van Aart, Hans Akkermans, Victor de Boer, Anna
Bon, Nana Baah Gyan, Wendelien Tuijp, Stephane Boyera, Max Froumentin, Aman Grewal,Mary Allen, Amadou
Tangara
http://www.mactalk.com.au/11/27923-mac-sound-recorder-similar-creative-recorder.html
Why do ICT4D project fail?
“Ben Taylor from Daraja, a NGO in Tanzania, presented his failed ICT project.
The aim of their project was to encourage citizens to put pressure on their local authorities to maintain and repair broken-down water pumps by using mobile phones and community radio. “
A SMS-based system...
• Using a SMS-message local communities were asked to report on the state of their water supply to the authorities.
Promising project...
• The programme received a lot of attention nationally as well as internationally before it had even started.
• Unfortunately the team had anticipated more than 3,000 text messages but received only 53!
Reasons for failure reported
• The relationship between local communities and authorities is sensitively balanced in Tanzania and citizens are reluctant to report on their government.
• Water collection is generally the responsibility of women and children who often do not have access to a mobile phone
• Lack of electricity and limited mobile network coverage
What went wrong ?
• ?• ???
Use case and requirements analysis
Regreening in the Sahel
Knowledge sharing for regreening
Communication channels ?
Low levels of literacy
• Systems based on SMS?
Local languages ?
Regreening the Sahel
• Need to spread the success of
Based on Living LabsThe concept is based on a systematic user co-creationapproach integrating research and innovation processes, through the co-creation, exploration,experimentation and evaluation of innovative ideas, scenarios, concepts and related technological artefacts in real life use cases.
Living Lab approach involves user communities,as a source of creation. This approach allows all involved stakeholders to concurrently consider both the global performance of a product or service and its potential adoption by users. This consideration may be made at the earlier stage of research and development and through all elements of the product life-cycle, from design up to recycling...”’[Wikipedia]
Living lab in Segou, Mali, 2011
The conditions we found
• Communication is mainly voice-based• Internet connections virtually absent• Many different languages spoken• People have phones and radio
Which technologies do we propose?
• Voice technologies• Speech technologies• Use existing infrastructure (phone + radio)
The Mali pilot
• Multi disciplinary approach• Multi cultural team– VU Amsterdam – Web Foundation (ICT4D charity)– Sahel Eco (NGO that supports regreening)– NWU University (speech technologies)
Workshops, demo’s, focus groups
Use case: Radio Marché
Scope of Radio Marché
A demo of Radio Marché...
• http://youtu.be/2JsiQmg7Km8
Second use case: m-event
Design of Tabale
. Philippe Kruchten’s publication on 4+1 View Approach, www.win.tue.nl/~mchaudro/sa2004/Kruchten4+1.pdf
Process view
Logical view
Development view
Physical view
Web form
User evaluation studies
• Validation & verification
Speech technologies
• North-West University South Africa• Etienne Barnard
• Under-resourced languages like Bambara and Bomu
• Interactive voice response• ASR & TTS
Thanks!
• This afternoon: Voice technologies by• Victor de Boer and Nana Gyan